Extra Space Storage

★☆☆☆☆
  • 5855 W Centinela Ave

    Los Angeles, CA 90045

    Map & Directions
  • 310-412-0263

About Extra Space Storage

Categories
  • Self Storage
  • Storage
  • Moving Supplies
Details
  • Shop Online
Hours
M-F 9:30am-6pm, Sa 9am-5:30pm, Su Closed (Gate Hours 6:00 AM - 10:00 PM Sunday-Saturday)
Associations
  • Self Storage Association
Emails
  • fac0530@extraspace.com
Phones
  • Fax (562-684-4765)
Year Established
  • 1977
Keywords
  • storage units
  • storage
  • self storage
  • storage near me
  • storage facilities
  • mini storage
Products
  • Self Storage
  • Moving & Packing Supplies
  • Boxes
Payment Options
  • American Express
  • Apple Pay
  • Cash
  • Check
  • Discover
  • Invoice
  • MasterCard
  • Visa
Services
  • Climate Controlled Units
  • Exceptional Security
  • All-Hours Access
  • Personal Access Hour
  • On Site Manager Available
  • Loading Dock
  • Lifts Available
  • Convenient Freeway Access
  • Wide Drive Isles
  • Security Access To Your Floor Only
  • Elevator Access
  • Manager Living On Site
Languages
  • English
  • Spanish

Transportation & Storage

Transportation & Storage
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I used Extra Space storage in the past and did not have a problem at that time (5855 W Centinela Ave 90045)). So I decided to use them again. \r\n\r\nMy problem is:\r\n\r\nI moved all my stuff out on a Sunday. While moving out I noticed green and light color mold / fungi on several items. Plus the unit smelled like mold. Unfortunately for me I moved out on a Sunday when the office is closed. I called them on Monday (the next business day) and of course the manager is not available until Tuesday. So I call today (Tuesday) and the manager of course still is not available. The guy states the maintenance crew checked twice (On Monday after my call) and they did not see any mold or fungi. This is crazy! Now they are calling me a lie and doing nothing to help. I asked the guy, why would I lie? There was even a hole in the wall of the unit / that I did not notice while moving my things in. You could see the left over mold on the floor of the unit and everything. \r\n\r\nThinking the manager was going to return my call, no the same guy I spoke to on Monday and Tuesday is returning my call. He told me I have insurance and to contact the insurance facility. Basically FORGET ME! Is how I felt. So now, Forget me and I am a lie. This is ridiculous. \r\n\r\nThank goodness I took pictures of the hole in the wall of the unit, because the insurance company (Beecher Carlson) states they do not cover mold, but in my case, since there is a hole in the wall of the unit, they MAY cover it. Then again they MAY NOT! \r\n\r\nSo all I can do is wait and see what will happen, after spending over $5,000 within the two years of having my things in the unit. I should have sold my things and started new, but some of my things have sentimental value. \r\n\r\nI WILL NEVER USE THIS PLACE AGAIN!\r\n\r\n\r\n

0
★☆☆☆☆

I used Extra Space storage in the past and did not have a problem at that time (5855 W Centinela Ave 90045)). So I decided to use them again. \r\n\r\nMy problem is:\r\n\r\nI moved all my stuff out on a Sunday. While moving out I noticed green and light color mold / fungi on several items. Plus the unit smelled like mold. Unfortunately for me I moved out on a Sunday when the office is closed. I called them on Monday (the next business day) and of course the manager is not available until Tuesday. So I call today (Tuesday) and the manager of course still is not available. The guy states the maintenance crew checked twice (On Monday after my call) and they did not see any mold or fungi. This is crazy! Now they are calling me a lie and doing nothing to help. I asked the guy, why would I lie? There was even a hole in the wall of the unit / that I did not notice while moving my things in. You could see the left over mold on the floor of the unit and everything. \r\n\r\nThinking the manager was going to return my call, no the same guy I spoke to on Monday and Tuesday is returning my call. He told me I have insurance and to contact the insurance facility. Basically FORGET ME! Is how I felt. So now, Forget me and I am a lie. This is ridiculous. \r\n\r\nThank goodness I took pictures of the hole in the wall of the unit, because the insurance company (Beecher Carlson) states they do not cover mold, but in my case, since there is a hole in the wall of the unit, they MAY cover it. Then again they MAY NOT! \r\n\r\nSo all I can do is wait and see what will happen, after spending over $5,000 within the two years of having my things in the unit. I should have sold my things and started new, but some of my things have sentimental value. \r\n\r\nI WILL NEVER USE THIS PLACE AGAIN!\r\n\r\n\r\n

Message from Extra Space Storage

Store your belongings at Extra Space Storage on 5855 W Centinela Ave in Los Angeles, CA today! Our large selection of storage units, climate controlled units, exceptional security, all-hours access, personal access hour and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

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