Rin's Bridal & Formal Gowns

★★★☆☆
  • 616 El Camino Real

    San Carlos, CA 94070

    Map & Directions
  • 650-595-3404

About Rin's Bridal & Formal Gowns

Hours
New Store Hour Tuesday- Thursday 10-7 Fri- Sat- Mon ; 10-6 Sun.11-4
3.4667 15
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This place had it all: customer service, friendly, approachable, knowledgeable, GOOD QUALITY and FAST. I was in from New York and needed to have a bridesmaid dress altered quick and the right way. Rin herself met with me and knew right away what was wrong with the dress and did the alteration herself. She remembered me when I came to pick it up. I now feel great in the dress! The cost was reasonable and fair for what I had done. If you need alterations, Rin's is the place.

5
★★★★★

This place had it all: customer service, friendly, approachable, knowledgeable, GOOD QUALITY and FAST. I was in from New York and needed to have a bridesmaid dress altered quick and the right way. Rin herself met with me and knew right away what was wrong with the dress and did the alteration herself. She remembered me when I came to pick it up. I now feel great in the dress! The cost was reasonable and fair for what I had done. If you need alterations, Rin's is the place.

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This was by far and away the best bridal gown selection on the Peninsula. I literally went to every bridal gown store from San Jose to San Francisco, only to find the same dresses over and over again. When I came into Rin's, I found not only the service to be impeccable (ask for Melissa if she's there!), but more importantly, a wide variety of gowns. I've read the other reviews, and to be honest, I'm a bit shocked by the "1 star". There are no rolling red carpets (I don't know where you go for that...), but the staff at Rin's bridal are so incredibly nice and helpful - I don't see how anyone could not get along with them.

I ended up buying my gown from Rin's and got it tailored there as well. Another perfect experience. When I went for my final fitting, the ladies were so excited for me - it made me feel like a real bride.

I would highly recommend this to any bride - you will find great service, a vast variety of gowns and a fabulous owner (Rin) who will go the extra mile for you to make sure you are completely satisfied. Good luck on searching for your perfect dress!

5
★★★★★

This was by far and away the best bridal gown selection on the Peninsula. I literally went to every bridal gown store from San Jose to San Francisco, only to find the same dresses over and over again. When I came into Rin's, I found not only the service to be impeccable (ask for Melissa if she's there!), but more importantly, a wide variety of gowns. I've read the other reviews, and to be honest, I'm a bit shocked by the "1 star". There are no rolling red carpets (I don't know where you go for that...), but the staff at Rin's bridal are so incredibly nice and helpful - I don't see how anyone could not get along with them.

I ended up buying my gown from Rin's and got it tailored there as well. Another perfect experience. When I went for my final fitting, the ladies were so excited for me - it made me feel like a real bride.

I would highly recommend this to any bride - you will find great service, a vast variety of gowns and a fabulous owner (Rin) who will go the extra mile for you to make sure you are completely satisfied. Good luck on searching for your perfect dress!

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Rin's deserves a 6 star for outstanding service.
I walked into Rin's without an appointment on the weekend,but Annabelle (the bridal consultant) happily accommodated me. First impression:Thumbs up! She was sweet, extremely helpful and knew what she was talking about. She listened to me and even had Vicki, the other consultant who was equally nice,friendly and helpful, cater to my bridal dress needs. They made me feel like a princess!:)
The owner herself, Rin came in a few minutes later to make sure I was well taken care of. She was very knowledgeable and polite. I have to commend their patience and dedication to customers like me because I was not sure of what kind of dress I wanted or would look good on me.
But their patience and care helped me get a very good idea of what type of dress I wanted and Rin even helped me twitch the dress to better fit my figure.And I found the one I fell in love with!
They have a huge selection to meet any price range and even carry high end designers like Pronovias,Jim Hjelm, Enzoani at a very affordable price compared to other six stores I've been to in the Peninsula.
For those people, who did not feel they deserved a five star, you might want to adjust your attitude.

5
★★★★★

Rin's deserves a 6 star for outstanding service.
I walked into Rin's without an appointment on the weekend,but Annabelle (the bridal consultant) happily accommodated me. First impression:Thumbs up! She was sweet, extremely helpful and knew what she was talking about. She listened to me and even had Vicki, the other consultant who was equally nice,friendly and helpful, cater to my bridal dress needs. They made me feel like a princess!:)
The owner herself, Rin came in a few minutes later to make sure I was well taken care of. She was very knowledgeable and polite. I have to commend their patience and dedication to customers like me because I was not sure of what kind of dress I wanted or would look good on me.
But their patience and care helped me get a very good idea of what type of dress I wanted and Rin even helped me twitch the dress to better fit my figure.And I found the one I fell in love with!
They have a huge selection to meet any price range and even carry high end designers like Pronovias,Jim Hjelm, Enzoani at a very affordable price compared to other six stores I've been to in the Peninsula.
For those people, who did not feel they deserved a five star, you might want to adjust your attitude.

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Rin's Bridal & Formal Gowns is the best place ever!!! My daughters and I had visited 7 bridal shops around the area, from San Jose to San Mateo, and Rin's provided the BEST prices. We saved approximately 45% on our entire order. Unbelievable savings! And Rin's offered the most FRIENDLY atmosphere. We felt right at home. Also, the alterations went very smoothly. I would highly recommend Rin's.

Gigi Clark
Sunnyvale, CA

5
★★★★★

Rin's Bridal & Formal Gowns is the best place ever!!! My daughters and I had visited 7 bridal shops around the area, from San Jose to San Mateo, and Rin's provided the BEST prices. We saved approximately 45% on our entire order. Unbelievable savings! And Rin's offered the most FRIENDLY atmosphere. We felt right at home. Also, the alterations went very smoothly. I would highly recommend Rin's.

Gigi Clark
Sunnyvale, CA

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Rins Bridal was great to me! When I went into Rin's I already knew what gown I wanted. The people there allowed me try on a few more gowns to make sure that the gown I was set on was really the one. I spent over an hour trying on gowns and never felt rushed. I was also able to get a great deal on my shoes and jewelry there. I would def recommend rins to anyone. They have everything you need for you and your wedding party. Getting everything done in one place is super convenient!

5
★★★★★

Rins Bridal was great to me! When I went into Rin's I already knew what gown I wanted. The people there allowed me try on a few more gowns to make sure that the gown I was set on was really the one. I spent over an hour trying on gowns and never felt rushed. I was also able to get a great deal on my shoes and jewelry there. I would def recommend rins to anyone. They have everything you need for you and your wedding party. Getting everything done in one place is super convenient!

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My daughter, Ashley, found her wedding dress at Rins and thought the personal touch to be a plus. The alterationist was just wonderful.
I would definitely recommend you ask Rin if she can get a dress you want; she can order it and get you a better price. At least give the local expert a visit; I don't think you'll be sorry.
janice parsons
palo alto

4
★★★★☆

My daughter, Ashley, found her wedding dress at Rins and thought the personal touch to be a plus. The alterationist was just wonderful.
I would definitely recommend you ask Rin if she can get a dress you want; she can order it and get you a better price. At least give the local expert a visit; I don't think you'll be sorry.
janice parsons
palo alto

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My sister is getting married and we had the worst experience at Rin's Bridal. BEWARE OF KATHERINE! She is bipolar. Katherine was beyond rude and wouldn't allow my sister to try on the dresses she wanted to. My sister gave her a budget and she was such a witch about everything. She was mean and heartless. I hope this isn't the attitude of the entire shop but I can tell you they would never see a cent of our $$$. The good news was it was such a bad experience that we went to Trudy's Bridal in San Jose. What a fabulous experience! They were friendly, warm and listened to what my sister wanted. Not only did we buy from Trudy's but we happily spent over the budgeted amount for the dress she choose...in your FACE RIN!

1
★☆☆☆☆

My sister is getting married and we had the worst experience at Rin's Bridal. BEWARE OF KATHERINE! She is bipolar. Katherine was beyond rude and wouldn't allow my sister to try on the dresses she wanted to. My sister gave her a budget and she was such a witch about everything. She was mean and heartless. I hope this isn't the attitude of the entire shop but I can tell you they would never see a cent of our $$$. The good news was it was such a bad experience that we went to Trudy's Bridal in San Jose. What a fabulous experience! They were friendly, warm and listened to what my sister wanted. Not only did we buy from Trudy's but we happily spent over the budgeted amount for the dress she choose...in your FACE RIN!

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I absolutely loved Rin's. My aunt had gotten her wedding dress and bridesmaid dresses here a long time ago, so it was my first stop to go. I went with my mom and sister and was there for a good couple of hours trying on tons of dresses. There were two lady's helping us, Rita and Rin (the owner). They were both very helpful and extremely patient. I am not getting married until next year, but fell in love with about 6 dresses, and I will definitely get them there.

Yes, the shop is dated, but when I was there it was in the process of being updated. They had just painted some of the dressing rooms and put new curtains in and Rin was talking with us about how they were working on fixing things up. The staff there was excellent and since we were the only ones in there we pretty much had the run of the store.

They had a great selection of dresses in various price ranges. I looked at dresses from just about every designer they had. However, when I told the ladies my price range they did their best to keep the dresses they were showing me within what I said. I had a great time and was worried that I would be overwhelmed and stressed by trying everything on, but with their help, they made the experience absolutely enjoyable.

After I was done trying on all the different dresses they said that they would write down the style numbers of the dresses I liked on the back of the information card I had filled out so when I cam back the dresses would be already for me to look at and I wouldn't have to search all over again. I thought that was pretty efficient. I plan on buying my dress here and would recommend anyone to Rin's.

5
★★★★★

I absolutely loved Rin's. My aunt had gotten her wedding dress and bridesmaid dresses here a long time ago, so it was my first stop to go. I went with my mom and sister and was there for a good couple of hours trying on tons of dresses. There were two lady's helping us, Rita and Rin (the owner). They were both very helpful and extremely patient. I am not getting married until next year, but fell in love with about 6 dresses, and I will definitely get them there.

Yes, the shop is dated, but when I was there it was in the process of being updated. They had just painted some of the dressing rooms and put new curtains in and Rin was talking with us about how they were working on fixing things up. The staff there was excellent and since we were the only ones in there we pretty much had the run of the store.

They had a great selection of dresses in various price ranges. I looked at dresses from just about every designer they had. However, when I told the ladies my price range they did their best to keep the dresses they were showing me within what I said. I had a great time and was worried that I would be overwhelmed and stressed by trying everything on, but with their help, they made the experience absolutely enjoyable.

After I was done trying on all the different dresses they said that they would write down the style numbers of the dresses I liked on the back of the information card I had filled out so when I cam back the dresses would be already for me to look at and I wouldn't have to search all over again. I thought that was pretty efficient. I plan on buying my dress here and would recommend anyone to Rin's.

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Two weeks ago we had an appointment to look at wedding dresses....this was the first time we'd looked. My future daughter in law, her Mom and I were VERY excited. My future daughter in law is very lucky to be a size 2, all their dresses were way too large but we were having a great time. She did choose a dress but even with all the clamps on it was too hard to imagine exactly how it would look, so we did not commit. Here is the con of my experience. Another young girl came in with her Mom. They looked just as excited and happy as we were. This girl was heavy set, she had no idea what style she was looking for. The sales girl selected very unattractive dresses for her to try on, and on more that one occassion rolled her eyes at us when this poor girl would step out of the dressing room looking ridiculous. We became very uncomfortable. The girl's Mom said looks like you need to loose 10 more pounds....the sales woman's reply......you need to loose a lot more than that. The poor girl on the verge of tears could not hold her embarrassment, any longer and the tears flowed. She changed very quickly and left crying. The attitude of these sales people ruined what should have been a very special day. It turned us off as well, we left too. Although Ren's came highly recommened to us and we live in San Carlos we will not spend one dime there.

1
★☆☆☆☆

Two weeks ago we had an appointment to look at wedding dresses....this was the first time we'd looked. My future daughter in law, her Mom and I were VERY excited. My future daughter in law is very lucky to be a size 2, all their dresses were way too large but we were having a great time. She did choose a dress but even with all the clamps on it was too hard to imagine exactly how it would look, so we did not commit. Here is the con of my experience. Another young girl came in with her Mom. They looked just as excited and happy as we were. This girl was heavy set, she had no idea what style she was looking for. The sales girl selected very unattractive dresses for her to try on, and on more that one occassion rolled her eyes at us when this poor girl would step out of the dressing room looking ridiculous. We became very uncomfortable. The girl's Mom said looks like you need to loose 10 more pounds....the sales woman's reply......you need to loose a lot more than that. The poor girl on the verge of tears could not hold her embarrassment, any longer and the tears flowed. She changed very quickly and left crying. The attitude of these sales people ruined what should have been a very special day. It turned us off as well, we left too. Although Ren's came highly recommened to us and we live in San Carlos we will not spend one dime there.

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I never post on things like this.... I bought my wedding gown here and the experience started off good. I went in for my first set of alterations on everything seemed fine. The dress had fit me fine, up until I went back for my second fitting. The first fitting the seamstress decided she wanted to add 2 buttons for the back of my train, (seemed reasonable) when I went to try it on again, the dress was about 1 1/2" too short now. I had to the owner tell me that was the way that the wedding dress was supposed to look. Needless to say I ended up in tears. She then informed me if they were to take out the "back" of the dress it would sit lower on me, therefor it would be longer. (Again seemed reasonable...it would only cost me $100 more to fix the first mistake).... The owner measured me for the dress and had about 4" being taken out of it... (let me again remind you that the dress fit me!!!) being a little concerned, I called on Tuesday just to confirm what they were going to do to the dress. I had the woman on the phone ask me if I was pregnant or if I had just gained a lot of weight, because normally don't see that much of a difference unless that is the case. I was told that they would have to add fabric to the back of the dress and do a lace up the back, (which by the way would completely ruin the dress). I then asked what they would have to do to the dress, and I wasn't sure about the original measurements of the dress at that time; so I asked if I could come back in. I being extremely concerned at this time, went back in again and was refitted. (Having the seamstress say to me, "I'm not sure what she was thinking but you only really need about 1 1/2" taken out so it would sit lower on you") I confirmed that they would only take out the back and that in no way would you see the stitching of where the dress was taken out.I said great. I figured at this point if that fixes the problem then I had a little bit of a headache and only cost me and additional couple of hundreds of dollars. When I went back again, I was rudely told by the owner again that I could go and try dress. I waited for a good 30 minutes after my appointment with the dress on, the owner came in said it looks great, you can take him home. I had to CONVINCE her that I had an appointment with the seamstress, and she only believed me when I said fine, I will take my dress elsewhere. After convincing me that the dress was ready to take home. (let me remind you the dress was not even pressed) And you could readily see the stitching. The owner said that she would take it in the back and dab something on it and make it better. I said no... I will take the dress some place else. I went back in on this past Saturday to pick up my dress, only to my disappointment, the dress was still not right. I the owner had to courage to call me a LIAR!!!!! She is extremely rude, pushy...and arrogant. I forgot to mention that when I had gone back for one of my fittings, she was trying to convince a woman who measured out at at size 16 dress that she should put down a deposit for a size 14 dress since she was "planning on loosing weight"... The bride had mentioned several times, that she wanted to at least sleep on it. And yet the owner was still trying to convince her to buy the dress that day!

Please do not go here, save yourself the headaches... This by far as been the worst experience of the entire wedding, and I am getting married 2000 miles away from the area.

Good luck future brides!!!!

1
★☆☆☆☆

I never post on things like this.... I bought my wedding gown here and the experience started off good. I went in for my first set of alterations on everything seemed fine. The dress had fit me fine, up until I went back for my second fitting. The first fitting the seamstress decided she wanted to add 2 buttons for the back of my train, (seemed reasonable) when I went to try it on again, the dress was about 1 1/2" too short now. I had to the owner tell me that was the way that the wedding dress was supposed to look. Needless to say I ended up in tears. She then informed me if they were to take out the "back" of the dress it would sit lower on me, therefor it would be longer. (Again seemed reasonable...it would only cost me $100 more to fix the first mistake).... The owner measured me for the dress and had about 4" being taken out of it... (let me again remind you that the dress fit me!!!) being a little concerned, I called on Tuesday just to confirm what they were going to do to the dress. I had the woman on the phone ask me if I was pregnant or if I had just gained a lot of weight, because normally don't see that much of a difference unless that is the case. I was told that they would have to add fabric to the back of the dress and do a lace up the back, (which by the way would completely ruin the dress). I then asked what they would have to do to the dress, and I wasn't sure about the original measurements of the dress at that time; so I asked if I could come back in. I being extremely concerned at this time, went back in again and was refitted. (Having the seamstress say to me, "I'm not sure what she was thinking but you only really need about 1 1/2" taken out so it would sit lower on you") I confirmed that they would only take out the back and that in no way would you see the stitching of where the dress was taken out.I said great. I figured at this point if that fixes the problem then I had a little bit of a headache and only cost me and additional couple of hundreds of dollars. When I went back again, I was rudely told by the owner again that I could go and try dress. I waited for a good 30 minutes after my appointment with the dress on, the owner came in said it looks great, you can take him home. I had to CONVINCE her that I had an appointment with the seamstress, and she only believed me when I said fine, I will take my dress elsewhere. After convincing me that the dress was ready to take home. (let me remind you the dress was not even pressed) And you could readily see the stitching. The owner said that she would take it in the back and dab something on it and make it better. I said no... I will take the dress some place else. I went back in on this past Saturday to pick up my dress, only to my disappointment, the dress was still not right. I the owner had to courage to call me a LIAR!!!!! She is extremely rude, pushy...and arrogant. I forgot to mention that when I had gone back for one of my fittings, she was trying to convince a woman who measured out at at size 16 dress that she should put down a deposit for a size 14 dress since she was "planning on loosing weight"... The bride had mentioned several times, that she wanted to at least sleep on it. And yet the owner was still trying to convince her to buy the dress that day!

Please do not go here, save yourself the headaches... This by far as been the worst experience of the entire wedding, and I am getting married 2000 miles away from the area.

Good luck future brides!!!!

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I went to look for my wedding dress. I had made an appt. and they helped me out so much! I bought my dress, shoes, veil, and jewelry there. I have never had so much help. They have gone way out of there way to keep me happy and relaxed. I will and have recommended everyone I know to go there. They have also made them very happy! Thank you Rins for all your help and for such a great experience. I love my beautiful dress!!!!

5
★★★★★

I went to look for my wedding dress. I had made an appt. and they helped me out so much! I bought my dress, shoes, veil, and jewelry there. I have never had so much help. They have gone way out of there way to keep me happy and relaxed. I will and have recommended everyone I know to go there. They have also made them very happy! Thank you Rins for all your help and for such a great experience. I love my beautiful dress!!!!

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I went to Rins with an appt. on a Saturday and I tried on dress after dress until I found the right one. They never rushed me. They helped me with everything from alterations to puting on every dress and getting them off. Any bride knows how how tough it can be to get these on and off. But they helped me out with everything. I will recommend anyone and everyone to go there. They are the greatest and they have the friendliest staff. Thanks to all of them there, they are making my wedding that much easier.

5
★★★★★

I went to Rins with an appt. on a Saturday and I tried on dress after dress until I found the right one. They never rushed me. They helped me with everything from alterations to puting on every dress and getting them off. Any bride knows how how tough it can be to get these on and off. But they helped me out with everything. I will recommend anyone and everyone to go there. They are the greatest and they have the friendliest staff. Thanks to all of them there, they are making my wedding that much easier.

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I am in a friends wedding this Saturday. We went to Rin's back in May to look at and try on dresses. The woman who helped us was the rudest customer service person I have ever encounted. She argued with everything we said, she didn't know one style from the next and in the end, my friend (the bride) was so upset that she had to step outside because she was starting to cry. They will not take any responsiblity for anything and make you sign a form stating that "you" are responsible for the size you select (they will not help you - AT ALL!) and if the dress is wrong in anyway, you are at fault, not them. The line my friend selected was Alfred Angelo and several of the seperate pieces did not have tags, but the rude woman who helped us insisted she knew which one I wanted. Well, she didn't...I was supposed to have gotten item number xxxx-B, but what I got was xxxx-E, yet still the owner refused to admit they had any fault when I picked the dress up. The total cost was $200 which is reasonable, but now the alterations I need are quoted for the same price and the worst part is, the dress has a train (yes, a bridesmaid dress...it doesn't make sense)and the tailor said if he removes it, it will likely ruin the dress and or will look really bad.
I am going to ask them to either replace it, or do the alterations for free - I doubt this will happen, but I'll be back to post the status. If they cooperate, I'll appologize and if not, I am determined to make sure NO ONE ever enters this store again!!

PROS: The owner, although nice, will take no responsibitly for ANYTHING
CONS: Everything else!!

1
★☆☆☆☆

I am in a friends wedding this Saturday. We went to Rin's back in May to look at and try on dresses. The woman who helped us was the rudest customer service person I have ever encounted. She argued with everything we said, she didn't know one style from the next and in the end, my friend (the bride) was so upset that she had to step outside because she was starting to cry. They will not take any responsiblity for anything and make you sign a form stating that "you" are responsible for the size you select (they will not help you - AT ALL!) and if the dress is wrong in anyway, you are at fault, not them. The line my friend selected was Alfred Angelo and several of the seperate pieces did not have tags, but the rude woman who helped us insisted she knew which one I wanted. Well, she didn't...I was supposed to have gotten item number xxxx-B, but what I got was xxxx-E, yet still the owner refused to admit they had any fault when I picked the dress up. The total cost was $200 which is reasonable, but now the alterations I need are quoted for the same price and the worst part is, the dress has a train (yes, a bridesmaid dress...it doesn't make sense)and the tailor said if he removes it, it will likely ruin the dress and or will look really bad.
I am going to ask them to either replace it, or do the alterations for free - I doubt this will happen, but I'll be back to post the status. If they cooperate, I'll appologize and if not, I am determined to make sure NO ONE ever enters this store again!!

PROS: The owner, although nice, will take no responsibitly for ANYTHING
CONS: Everything else!!

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I went to Rins bridal for my bridesmaids dresses and the staff was very very rude. I felt like I couldn't say a word because the lady helping was yelling at me the whole time. This was the worst service I have ever had. This lady was so mean she made me cry. They ordered ALL the dresses the wrong size. They make you sign off on the dress size before they order it after THEY figure out the size. Then, when the sizes are wrong they say "well you signed off on it", ummm I guess I did. No choice. They blame everything that goes wrong on the customer and then say "we've been in business 22 years". As if that justifies her rudeness. Even the staff there agreed she was being awful with me. I even asked her to keep her voice down, she just yelled louder. Worst experience for a bride to go thru on one of the most joyful parts of he journey to the big day. I wouldn't recommend this place to any of my friends!

1
★☆☆☆☆

I went to Rins bridal for my bridesmaids dresses and the staff was very very rude. I felt like I couldn't say a word because the lady helping was yelling at me the whole time. This was the worst service I have ever had. This lady was so mean she made me cry. They ordered ALL the dresses the wrong size. They make you sign off on the dress size before they order it after THEY figure out the size. Then, when the sizes are wrong they say "well you signed off on it", ummm I guess I did. No choice. They blame everything that goes wrong on the customer and then say "we've been in business 22 years". As if that justifies her rudeness. Even the staff there agreed she was being awful with me. I even asked her to keep her voice down, she just yelled louder. Worst experience for a bride to go thru on one of the most joyful parts of he journey to the big day. I wouldn't recommend this place to any of my friends!

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This was the second store I shopped to look for the perfect wedding dress. The selection was smaller than most of the stores that I had been to. The staff was not so thrilled to be helping me. The entire experience was just okay. I didn't find a dress, but it gave me a chance to see what was available.

3
★★★☆☆

This was the second store I shopped to look for the perfect wedding dress. The selection was smaller than most of the stores that I had been to. The staff was not so thrilled to be helping me. The entire experience was just okay. I didn't find a dress, but it gave me a chance to see what was available.

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