Gilroy Family Medical Group

★★★★☆
  • 9460 No Name Uno Suite 115

    Gilroy, CA 95020

    Map & Directions
  • 408-824-9426

About Gilroy Family Medical Group

Categories
  • Pediatricians
Hours
M-F 8:30am-5:30pm, Sa-Su Closed
Phones
  • Alt (408-842-3133)
  • Fax (408-842-2229)
Products
  • Adult Medicine
  • Senior Care
  • Sports Physicals
  • Urgent Care
  • Immigration Physical
  • Allergies
  • Arthritis
  • Asthma
  • Pediatric Care
  • Diabetes
  • Physical Exams
  • Family Medicine
  • High Cholesterol
  • Hypertension
  • Immunizations
  • Well Woman Exam
Specialties
  • Family Practice
  • Family Practice Physician

Health & Medical

Health & Medical
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3.6 5
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I have been a patient of Dr. Kumar's for a couple of years now. She is the most through, kind, unrushed doctor I have ever dealt with. The Doctor I had for years prior to her had no problem with me sitting in the waiting room for hours waiting to be seen. This has never happened here! And once I am in the room I am seen immediately. She is hands down the best doctor ever...

5
★★★★★

I have been a patient of Dr. Kumar's for a couple of years now. She is the most through, kind, unrushed doctor I have ever dealt with. The Doctor I had for years prior to her had no problem with me sitting in the waiting room for hours waiting to be seen. This has never happened here! And once I am in the room I am seen immediately. She is hands down the best doctor ever...

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I never ceased to be frustrated by the office staffs inattentiveness, poor follow through, and even rudeness. Because I found Dr Doll to be such a fantastic doctor, I "dealt with it". His replacement seems good as well, and very kind. However I'm tired of having to put up with the staff-- they should be there to be helpful when a patient has a problem, not make things harder.

2
★★☆☆☆

I never ceased to be frustrated by the office staffs inattentiveness, poor follow through, and even rudeness. Because I found Dr Doll to be such a fantastic doctor, I "dealt with it". His replacement seems good as well, and very kind. However I'm tired of having to put up with the staff-- they should be there to be helpful when a patient has a problem, not make things harder.

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I find that the office has some of the worst customer service ever.They seem to never answer the phone and never return a phone call. This trait makes it very hard to get a question answered or a prescription filled. Recently is has taken 4 days to get in touch with the staff so that i might refill a prescription. Now it takes 48 hours to fill the meds! Bottom line,Im changing doctors because this is insane.Awful!

1
★☆☆☆☆

I find that the office has some of the worst customer service ever.They seem to never answer the phone and never return a phone call. This trait makes it very hard to get a question answered or a prescription filled. Recently is has taken 4 days to get in touch with the staff so that i might refill a prescription. Now it takes 48 hours to fill the meds! Bottom line,Im changing doctors because this is insane.Awful!

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.

I always enjoyed the thorough medical attention I had always received from my GP Dr. Doll, who had to leave the group. However, the doctor who took his spot, Dr. Kumar is every bit as thorough and kind as Dr. Doll was, but I have found that her compassion and insights as to what be going on behind my backache or chronic headaches... She was the very first physician who has even been able to detect the depression I was experiencing, and that was on my very first visit to her! Now I am finally being treated and my whole life has turned around. She doesn't over medicate, and always wants to be sure that you are comfortable. I don't think that I could find a better fit in a doctor than her.

5
★★★★★

I always enjoyed the thorough medical attention I had always received from my GP Dr. Doll, who had to leave the group. However, the doctor who took his spot, Dr. Kumar is every bit as thorough and kind as Dr. Doll was, but I have found that her compassion and insights as to what be going on behind my backache or chronic headaches... She was the very first physician who has even been able to detect the depression I was experiencing, and that was on my very first visit to her! Now I am finally being treated and my whole life has turned around. She doesn't over medicate, and always wants to be sure that you are comfortable. I don't think that I could find a better fit in a doctor than her.

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Dr. Lucero has been my general doctor for about 2 years. He practices medicine competently. He always has plenty of time to listen and answer questions. His begins by treating issues conservatively, and then increases his aggressiveness as necessary. When necessary, he will refer to specialists.

As terrific as Dr. Lucero is, the same cannot be said about his staff. I have found them rude and abrupt on more than one occassion. I have even talked to the office manager regarding staff behavior. In spite of all of this, Dr. Lucero still makes it worth the hassle with the staff.

PROS: Compassionate medicine
CONS: Staff can be the cause of your pain

5
★★★★★

Dr. Lucero has been my general doctor for about 2 years. He practices medicine competently. He always has plenty of time to listen and answer questions. His begins by treating issues conservatively, and then increases his aggressiveness as necessary. When necessary, he will refer to specialists.

As terrific as Dr. Lucero is, the same cannot be said about his staff. I have found them rude and abrupt on more than one occassion. I have even talked to the office manager regarding staff behavior. In spite of all of this, Dr. Lucero still makes it worth the hassle with the staff.

PROS: Compassionate medicine
CONS: Staff can be the cause of your pain

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1 out of 1 people found this review helpful.

Message from Gilroy Family Medical Group

Patients from throughout Gilroy, California and South County have been enjoying the excellent medical care provided by the physicians at the Gilroy Family Medical Group for over 25 years. Patients have access to a wide variety of services, including adult medicine, family medicine, senior care, pediatrics, well woman exams, and immigration and sports physicals. The doctors provide comprehensive treatments for conditions such as asthma, allergies, hypertension, high cholesterol, and arthritis. Patients also have access to urgent care services.

The physicians and staff at Gilroy Family Medical Group are dedicated to providing effective preventive medical care to their patients. They also pride themselves on building lasting relationships with their patients and focusing on their overall health and well-being, treating the whole person and not just the symptoms. Patients will find the care to be compassionate and attentive. The physicians and staff are multilingual and able to serve all members of the community.

New patients are currently being welcomed at Gilroy Family Medical Group. Most major forms of insurance are accepted.

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