Pet & Jungle Shop

★★★★☆

About Pet & Jungle Shop

Hours
Daily, 9am - 6pm

Pets & Animals

Pets & Animals
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4.0714 28
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This store has NOTHING in it!! It is bare shelves and dirty! Some grumpy old lady and a fat girl who was totally ignoring customers were painting. They should worry about getting stuff to sell in that place then painting a shelf. I asked to speak to the person n charge and the woman said the owner is gone for the day and turned her back to me. I wanted to complain about the bags of bird seed and hamster food they had for sale priced at 3 to 4 dollars, its the SAME CRAP U CAN BUY AT THE 99 CENT STORE!! I COULDN'T BELIEVE IT! RIP OFFS! The store is near death, let it die in peace !

1
★☆☆☆☆

This store has NOTHING in it!! It is bare shelves and dirty! Some grumpy old lady and a fat girl who was totally ignoring customers were painting. They should worry about getting stuff to sell in that place then painting a shelf. I asked to speak to the person n charge and the woman said the owner is gone for the day and turned her back to me. I wanted to complain about the bags of bird seed and hamster food they had for sale priced at 3 to 4 dollars, its the SAME CRAP U CAN BUY AT THE 99 CENT STORE!! I COULDN'T BELIEVE IT! RIP OFFS! The store is near death, let it die in peace !

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.

Very friendly staff that are very helpfull. They have a lot of rare fish and coral at a very good price.

3
★★★★★

Very friendly staff that are very helpfull. They have a lot of rare fish and coral at a very good price.

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WOW!! Pet Jungle is a store that gives from the heart! Customers and pets (of ALL SORTS!) are treated with such love and care! It is genuine and they truly CARE for your pet and your needs. TRUST ME ON THIS! I NEVER get this kind of

3
★★★★★

WOW!! Pet Jungle is a store that gives from the heart! Customers and pets (of ALL SORTS!) are treated with such love and care! It is genuine and they truly CARE for your pet and your needs. TRUST ME ON THIS! I NEVER get this kind of

.

I have to been to pet and jungle several times and every time I have recieved the best service. My sister went in last week and had the same things to say about it... She said she had never met more helpfull and knowledgable people in any store whether it be for humans or not.... I am an animal lover and everyone that works their is too. Which makes you have an automatic connection.

5
★★★★★

I have to been to pet and jungle several times and every time I have recieved the best service. My sister went in last week and had the same things to say about it... She said she had never met more helpfull and knowledgable people in any store whether it be for humans or not.... I am an animal lover and everyone that works their is too. Which makes you have an automatic connection.

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honestly this is the best pet store i have ever been too.
they have a great selection of reptiles and are very helpful to me and my fiance when we come in there. We go there at least once a week to get our crickets and meal worms and have the best prices of crickets. The mose helpful employee there is sam he is very knowledgabe of all the animals and will take the time to talk to you about them before you buy. We have purchased a snake there and they were very helpful when we bought him, when our snake got sick they even gave us a name and number of a vet to take him too. This a great store very nice and small. Has the family owned business vibe. I recommend everybody go there to get reptiles or their reptile food they have the best prices in town.

5
★★★★★

honestly this is the best pet store i have ever been too.
they have a great selection of reptiles and are very helpful to me and my fiance when we come in there. We go there at least once a week to get our crickets and meal worms and have the best prices of crickets. The mose helpful employee there is sam he is very knowledgabe of all the animals and will take the time to talk to you about them before you buy. We have purchased a snake there and they were very helpful when we bought him, when our snake got sick they even gave us a name and number of a vet to take him too. This a great store very nice and small. Has the family owned business vibe. I recommend everybody go there to get reptiles or their reptile food they have the best prices in town.

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.

Never been to the pet store, but watch out for the reviews. One of the one star reviews below is a fake--the one about the dog being mistreated while groomed. That review also appears for several other petstores.

3
★★★☆☆

Never been to the pet store, but watch out for the reviews. One of the one star reviews below is a fake--the one about the dog being mistreated while groomed. That review also appears for several other petstores.

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.

It was great... yes they are a small business some items are more expensive.. but they are great, the people are nicem helpful, and fun. I felt at home when i walked in.... this pet store is great.

5
★★★★★

It was great... yes they are a small business some items are more expensive.. but they are great, the people are nicem helpful, and fun. I felt at home when i walked in.... this pet store is great.

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.

Pet & Jungle Shop is a wonderful place to buy turtles. Ray is a very knowledgeable and helpful turtle caretaker. I have called Ray several times asking for advise in regards to my three turtles, and Pet Jungle has always been gracious in allowing Ray to spend quality time guiding me. I thank Pet Jungle for the quality service they provide and for the knowledgeable staff that works there.

5
★★★★★

Pet & Jungle Shop is a wonderful place to buy turtles. Ray is a very knowledgeable and helpful turtle caretaker. I have called Ray several times asking for advise in regards to my three turtles, and Pet Jungle has always been gracious in allowing Ray to spend quality time guiding me. I thank Pet Jungle for the quality service they provide and for the knowledgeable staff that works there.

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Poor customer service. Did not explain animal guarantee prior to sale. Would not credit or refund for deceased animal. Beware of animal health prior to purchasing!

1
★☆☆☆☆

Poor customer service. Did not explain animal guarantee prior to sale. Would not credit or refund for deceased animal. Beware of animal health prior to purchasing!

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.

Pet & Jungle has always been great. Ray has always helped us with my brothers pets and always been great! Thanks for the great job. Our Sulcata tortoise is doing great. The store itself is great. Its not a big chain store so don't expect a super size pet store, as for me I enjoy the neighborhood pet store atmosphere and we've always been treated great. Give it a try and for those who have had a bad experience before its worth giving it a second chance...sometimes its our state of mind we go in to a business that reflects our experience...Anyways Pet & Jungle you guys rock!

5
★★★★★

Pet & Jungle has always been great. Ray has always helped us with my brothers pets and always been great! Thanks for the great job. Our Sulcata tortoise is doing great. The store itself is great. Its not a big chain store so don't expect a super size pet store, as for me I enjoy the neighborhood pet store atmosphere and we've always been treated great. Give it a try and for those who have had a bad experience before its worth giving it a second chance...sometimes its our state of mind we go in to a business that reflects our experience...Anyways Pet & Jungle you guys rock!

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1 out of 4 people found this review helpful.

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I can't believe this shop could ever get a negative review, but I guess anyone can. As far as not acknowledging people I can see how that can happen because it's more like a family where everyone seems to know each other. If this is the only reason you didn't like your experience, please give them another try. There are so few of these type of "neighborhood" shops left....

This shop has been in the neighborhood for many many years. It??s nice to know that there are still some local shops where they actually know you. They may not have the biggest selection or the cheapest prices, but they make up for it in service and the feeling that they care about you and your pet. They are experts in reptiles, but have a good selection for your furry friends as well.

When I purchased my very first lizard, they took time tp ask me what I was looking for in a lizard and took as much time as I need to answer all my questions and to explain how to care for it.

I went to a couple of ??large pet stores? that didn??t seem to know anything, they just wanted to sell you a pet and didn??t care if you knew how to care for it.

Hope you guys are around for many years to come.

5
★★★★★

I can't believe this shop could ever get a negative review, but I guess anyone can. As far as not acknowledging people I can see how that can happen because it's more like a family where everyone seems to know each other. If this is the only reason you didn't like your experience, please give them another try. There are so few of these type of "neighborhood" shops left....

This shop has been in the neighborhood for many many years. It??s nice to know that there are still some local shops where they actually know you. They may not have the biggest selection or the cheapest prices, but they make up for it in service and the feeling that they care about you and your pet. They are experts in reptiles, but have a good selection for your furry friends as well.

When I purchased my very first lizard, they took time tp ask me what I was looking for in a lizard and took as much time as I need to answer all my questions and to explain how to care for it.

I went to a couple of ??large pet stores? that didn??t seem to know anything, they just wanted to sell you a pet and didn??t care if you knew how to care for it.

Hope you guys are around for many years to come.

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1 out of 1 people found this review helpful.

.

I was also surprised, to read the negative comments about Pet N' Jungle, i have been there many times and yes they may not have the cheapest/lowest prices, they have always been helpful, and have at the very least offered some alternative or advise even when it meant "No Sale" for them. with that said, yes maybe their advise may have not been the solution to my many pet problems maybe i have caught them on a bad moment or day, so i must also comment that i have always found their advise or suggestions to be sincere and not rude or demeaning by any manner, So yes i would recommend them, in fact i just called them and the advise i got did not garnish them any more of my hard earned cash, and yet i will have to stop by and get more crickets and worms and fish food so, do not forget You will Reap what you Sow

i believe that we always "Reap what we Sow"

4
★★★★☆

I was also surprised, to read the negative comments about Pet N' Jungle, i have been there many times and yes they may not have the cheapest/lowest prices, they have always been helpful, and have at the very least offered some alternative or advise even when it meant "No Sale" for them. with that said, yes maybe their advise may have not been the solution to my many pet problems maybe i have caught them on a bad moment or day, so i must also comment that i have always found their advise or suggestions to be sincere and not rude or demeaning by any manner, So yes i would recommend them, in fact i just called them and the advise i got did not garnish them any more of my hard earned cash, and yet i will have to stop by and get more crickets and worms and fish food so, do not forget You will Reap what you Sow

i believe that we always "Reap what we Sow"

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.

i have always had a great experience there. The employees are friendly and knowledgeable. They have also helped me when I had an emergency with an animal when no vet was open. I will continue to shop there and recommend them to others.

5
★★★★★

i have always had a great experience there. The employees are friendly and knowledgeable. They have also helped me when I had an emergency with an animal when no vet was open. I will continue to shop there and recommend them to others.

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.

I have never ever been turned away or treated poorly by Pet & Jungle. They have always been very informative and if they did not know, they would look it up in a book really quick. Their personalities vary as with any establishment but they have never ever ignored myself or my family or friends. Everyone is so happy when they go here and are very happy to have been helped!

5
★★★★★

I have never ever been turned away or treated poorly by Pet & Jungle. They have always been very informative and if they did not know, they would look it up in a book really quick. Their personalities vary as with any establishment but they have never ever ignored myself or my family or friends. Everyone is so happy when they go here and are very happy to have been helped!

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1 out of 1 people found this review helpful.

.

I've been going to Pet & Jungle for many years and believe that it is a good local pet shop. I've never been ignored or been rude to in the shop all the times I've been there. Once in awhile however, they don't have in stock what I normally buy, but will offer to order it for me and have it next time I go there...and they do.

It's sad that you people compare this shop with the large chain..because it's much different and should be. Small businesses can't compete with the low prices of the larger chains because they may purchase 10 sacks of dog food vs 10,000 sacks of dog food. Simple business. If you want low prices, shop the bigger stores. For me? I'm still giving my business to the local small busienss pet store!!

4
★★★★☆

I've been going to Pet & Jungle for many years and believe that it is a good local pet shop. I've never been ignored or been rude to in the shop all the times I've been there. Once in awhile however, they don't have in stock what I normally buy, but will offer to order it for me and have it next time I go there...and they do.

It's sad that you people compare this shop with the large chain..because it's much different and should be. Small businesses can't compete with the low prices of the larger chains because they may purchase 10 sacks of dog food vs 10,000 sacks of dog food. Simple business. If you want low prices, shop the bigger stores. For me? I'm still giving my business to the local small busienss pet store!!

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I have visited several times. Staff were slow and did not have knowledge about the fish they sell. Prices on general pet supplies such as dog food were $5 to $10 dollars more than the chain pet store a half mile away.

2
★★☆☆☆

I have visited several times. Staff were slow and did not have knowledge about the fish they sell. Prices on general pet supplies such as dog food were $5 to $10 dollars more than the chain pet store a half mile away.

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This was not my first visit but it will be my last. I read some of the reviews about how knowledgeable the staff is and decided to go out of my way to give them my business. First, it was a crowded store and we were not acknowledged or told someone would be with us soon. When we were finally helped I said I was looking for goldfish for my daughter and I asked for a fish that could be kept in small fish bowl. The clerk responded with an annoyed tone and said, "you can't keep fish in small fish bowls because you're just killing the fish. They need a gallon of water for every inch. So I don't know what you want to do." I said I never owned a fish I didn't realize. I certainly don't want to "just kill the fish" She never suggested possible alternatives such the different fish tanks that might work. She just walked away. If someone comes into your store wanting to buy a pet shouldn't you help them by offering possible solutions instead of being annoyed at them for not knowing?

1
★☆☆☆☆

This was not my first visit but it will be my last. I read some of the reviews about how knowledgeable the staff is and decided to go out of my way to give them my business. First, it was a crowded store and we were not acknowledged or told someone would be with us soon. When we were finally helped I said I was looking for goldfish for my daughter and I asked for a fish that could be kept in small fish bowl. The clerk responded with an annoyed tone and said, "you can't keep fish in small fish bowls because you're just killing the fish. They need a gallon of water for every inch. So I don't know what you want to do." I said I never owned a fish I didn't realize. I certainly don't want to "just kill the fish" She never suggested possible alternatives such the different fish tanks that might work. She just walked away. If someone comes into your store wanting to buy a pet shouldn't you help them by offering possible solutions instead of being annoyed at them for not knowing?

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.

I'm the type of person that loves pet shops so much, I tend to stop by ones I see and browse through the place just because I can. Being around animals all my life, raising various kinds, as well as being a bit neurotic by doing lots of research in any animal I am slightly interested in, I can say with validity that this Pet shop was a high caliber place.

First off, the employees were the most knowledgeable I have ever encountered for a Pet shop. Most Pet places, ESPECIALLY PetSmart and Petco, believe themselves to be knowledgeable but turn out to be lacking in actual expertise. It is easy to see how most of their employees are rehearsing a skit. Not to mention I usually will ask them questions to see if they actually know the answer, and usually their information is highly misleading or based on wives tales (i.e., worms eating through lizards stomachs).

Secondly, the employees were wonderful to talk to and considerate. Customer service was great, they were attentive and quick to respond to any question.

And lastly, it is a mom and pop shop. There is a comfortable feel in the atmosphere and one of real caring for the animals. Additionally, you can order certain animals if they don't have them! Something most stores utterly lack.

Now don't get me wrong, its not like the place is flawless, but it is great nevertheless.

5
★★★★★

I'm the type of person that loves pet shops so much, I tend to stop by ones I see and browse through the place just because I can. Being around animals all my life, raising various kinds, as well as being a bit neurotic by doing lots of research in any animal I am slightly interested in, I can say with validity that this Pet shop was a high caliber place.

First off, the employees were the most knowledgeable I have ever encountered for a Pet shop. Most Pet places, ESPECIALLY PetSmart and Petco, believe themselves to be knowledgeable but turn out to be lacking in actual expertise. It is easy to see how most of their employees are rehearsing a skit. Not to mention I usually will ask them questions to see if they actually know the answer, and usually their information is highly misleading or based on wives tales (i.e., worms eating through lizards stomachs).

Secondly, the employees were wonderful to talk to and considerate. Customer service was great, they were attentive and quick to respond to any question.

And lastly, it is a mom and pop shop. There is a comfortable feel in the atmosphere and one of real caring for the animals. Additionally, you can order certain animals if they don't have them! Something most stores utterly lack.

Now don't get me wrong, its not like the place is flawless, but it is great nevertheless.

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Dear Anonymous,
I am perplexed, to say the least, that if you received such poor service, that your pet was mistreated, and that you were so concerned about the health and welfare of the animals for sale in my store why you never asked to speak with me or contact me by telephone. I do not take your comments lightly, however without all the particulars it is difficult to address your issues with the employee(s) involved. I encourage you to contact me at (626) 447-0579 or 447-5974 at your convenience so that we may have a productive conversation, to address your concerns and hopefully resolve this matter to your satisfaction. I believe that addressing this matter personally with me, would have resulted in a more positive outcome, rather than slamming my business in this open forum. I look forward to hearing from you. Thank you. Jeanette Dana, owner Pet Jungle Shop-Arcadia

3
★★★☆☆

Dear Anonymous,
I am perplexed, to say the least, that if you received such poor service, that your pet was mistreated, and that you were so concerned about the health and welfare of the animals for sale in my store why you never asked to speak with me or contact me by telephone. I do not take your comments lightly, however without all the particulars it is difficult to address your issues with the employee(s) involved. I encourage you to contact me at (626) 447-0579 or 447-5974 at your convenience so that we may have a productive conversation, to address your concerns and hopefully resolve this matter to your satisfaction. I believe that addressing this matter personally with me, would have resulted in a more positive outcome, rather than slamming my business in this open forum. I look forward to hearing from you. Thank you. Jeanette Dana, owner Pet Jungle Shop-Arcadia

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Me and my bro went in to the store and the girl "Kat" was very helpful. I got help from all of the staff, since i have came in quite a few times and like doing my business there instead of anywhere else.

4
★★★★☆

Me and my bro went in to the store and the girl "Kat" was very helpful. I got help from all of the staff, since i have came in quite a few times and like doing my business there instead of anywhere else.

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When we were looking for hamsters, we shopped around and found that this store has the best price and cutest hamsters. One of the workers there are particularly knowledgable about hamsters and he was very nice in helping us pick two hamsters. We also surprisingly found that they have the most interesting and exotic reptile selections. You've got to go there to take a look. Even just visiting that place is fun. It's like going to a mini-zoo.

4
★★★★☆

When we were looking for hamsters, we shopped around and found that this store has the best price and cutest hamsters. One of the workers there are particularly knowledgable about hamsters and he was very nice in helping us pick two hamsters. We also surprisingly found that they have the most interesting and exotic reptile selections. You've got to go there to take a look. Even just visiting that place is fun. It's like going to a mini-zoo.

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.

The staff that work here are great We go in a few times a week to get food for the frogs, lizards, fish, dog and bird and they are very quick and helpful. We buy this amazing dog food that has bulked our American Bulldog up so he looks awesome. Just love the store!

4
★★★★☆

The staff that work here are great We go in a few times a week to get food for the frogs, lizards, fish, dog and bird and they are very quick and helpful. We buy this amazing dog food that has bulked our American Bulldog up so he looks awesome. Just love the store!

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.

The staff here is knowledgable and helpfull, their prices on feeder animals are great and they actually gut-load them. Their animals are very well cared for and suprisingly energetic.

Their prices on some items are a little high, but given the wide varity they have in stock, their willingness to order unussual items, and their amazing service, it's worth it.

I'll pay eight dollars for a terrarium vine instead of seven not to be asked "Do you have a Petco Card?". :)

4
★★★★☆

The staff here is knowledgable and helpfull, their prices on feeder animals are great and they actually gut-load them. Their animals are very well cared for and suprisingly energetic.

Their prices on some items are a little high, but given the wide varity they have in stock, their willingness to order unussual items, and their amazing service, it's worth it.

I'll pay eight dollars for a terrarium vine instead of seven not to be asked "Do you have a Petco Card?". :)

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.

I stopped by this store on a whim last weekend -- coz I saw the big word "JUNGLE" screaming out along the road side-- and was I pleasantly surprised! Pet stores can be so dodgy--
sometimes heartbreakingly so. So, it is always wonderful to find one where the owners/staff are genuinely in love with their animals and their work. The birds there are plentiful and brighly-colored and well-dispositioned. You can tell easliy they are treated with love and care. They also had a few cats (Bengals-- gorgeous!) but what they had tons of were animals for the creepier set. Boas, pythons, poison dart frogs and scopions. I mostly stayed on the bird side...

4
★★★★☆

I stopped by this store on a whim last weekend -- coz I saw the big word "JUNGLE" screaming out along the road side-- and was I pleasantly surprised! Pet stores can be so dodgy--
sometimes heartbreakingly so. So, it is always wonderful to find one where the owners/staff are genuinely in love with their animals and their work. The birds there are plentiful and brighly-colored and well-dispositioned. You can tell easliy they are treated with love and care. They also had a few cats (Bengals-- gorgeous!) but what they had tons of were animals for the creepier set. Boas, pythons, poison dart frogs and scopions. I mostly stayed on the bird side...

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Although the store seems small, they are more likely to have more uncommon items for typically uncommon pets. Got a batch of wonderful, healthy hamsters from them. Very helpful and willing to deal with all sorts of questions and issues that may come up

4
★★★★☆

Although the store seems small, they are more likely to have more uncommon items for typically uncommon pets. Got a batch of wonderful, healthy hamsters from them. Very helpful and willing to deal with all sorts of questions and issues that may come up

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This is one of my preferrable places to shop. It is unlike Petco and Petsmart, it is family operated and owned and the customer service is excellent. They know their products and they know their animals. They also have vaccination clinics for animals which is really nice.!

4
★★★★☆

This is one of my preferrable places to shop. It is unlike Petco and Petsmart, it is family operated and owned and the customer service is excellent. They know their products and they know their animals. They also have vaccination clinics for animals which is really nice.!

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PeT n JuNgLe has some of the finest pets available and most skilled staff around. They carry top dog food products Eagle Pack #1 in Country by dog breeders. And many others. A whoel line of products on differnt varietys of animals.

PROS: Starting to Carry a huge Variety of wonderful Reptiles & elite Products
CONS: There Dog groomer was trained by 2 of the best ever in the buisness.

5
★★★★★

PeT n JuNgLe has some of the finest pets available and most skilled staff around. They carry top dog food products Eagle Pack #1 in Country by dog breeders. And many others. A whoel line of products on differnt varietys of animals.

PROS: Starting to Carry a huge Variety of wonderful Reptiles & elite Products
CONS: There Dog groomer was trained by 2 of the best ever in the buisness.

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They have been family owned and in business over 50 years. It is a moderately sized store, they carry many supplies for a wide variety of animals, dogs, cats, bird, reptiles, rabbits. They also periodically sell animals as well. The grooming is very reasonable and they do a great job. At any time I can go in and get advice on any situtation that we have with any of our animals. They have plenty of staff available to help you at any time. I don't remember the last time I carried out my own bag of dog food to my car. A new generation of family has just taken over ownership.

PROS: You may be greeted by the resident cat when you arrive.
CONS: You may be greeted by the resident cat when you arrive!

5
★★★★★

They have been family owned and in business over 50 years. It is a moderately sized store, they carry many supplies for a wide variety of animals, dogs, cats, bird, reptiles, rabbits. They also periodically sell animals as well. The grooming is very reasonable and they do a great job. At any time I can go in and get advice on any situtation that we have with any of our animals. They have plenty of staff available to help you at any time. I don't remember the last time I carried out my own bag of dog food to my car. A new generation of family has just taken over ownership.

PROS: You may be greeted by the resident cat when you arrive.
CONS: You may be greeted by the resident cat when you arrive!

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2 out of 2 people found this review helpful.

 

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