Torrance Computer Svc

★★★☆☆
  • 3737 Torrance Blvd 103

    Torrance, CA 90503

    Map & Directions
  • 310-316-1454

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BEWARE!!!!! STAY AWAY FROM THESE PEOPLE.
I had first heard about them online and saw some pretty great reviews. When i took my laptop into the shop for a touch pad repair they told me they will either check it out that day or the next.They told me the process and that they will give me a free estimate when they figure out the problem. A week later I still had not heard from them so I called asking whats going on. No one had even taken a look at my laptop. Another week goes by still no phone call. When i called they said they are checking it out as we speak and will call me back. ANOTHER week goes by and still NO phone call. I called to ask whats going on and they tell me they don't know whats the problem was..when i asked why hasn't anyone called me to explain the situation person i spoke too quickly got an attitude and told me theres nothing they can do and to come pick my laptop up.

When I went over to the shop to pick up my laptop they tell me they can not find it and maybe another worker took it home to work on it some more. The person i spoke to gave me his spare laptop after i had mentioned that i'm not leaving without either a laptop or money.
Another week goes by and still no phone call. I came in to return his spare laptop and to find out where mines was. They said they still could not find it and that they would replace it.
When the new laptop came in no one called me once again and i had to find out by calling and asking whats going on.
Throughout this whole process they never once said THANK YOU or IM SORRY or even called to let me know whats going on, each time i was the one calling them!!! They treated me and my mother like dogs; instead of asking us to do something they would quickly tell us what to do like giving us commands. They have very bad attitudes and acted like its my fault my laptop was lost/stolen. I don't know how you can run a computer repair shop and not have good security for your customers possessions.
I ended up loosing all my data because no one thought it would be smart to back up my laptop. Overall I had a very bad experience with them and will never use their services again.

1
★☆☆☆☆

BEWARE!!!!! STAY AWAY FROM THESE PEOPLE.
I had first heard about them online and saw some pretty great reviews. When i took my laptop into the shop for a touch pad repair they told me they will either check it out that day or the next.They told me the process and that they will give me a free estimate when they figure out the problem. A week later I still had not heard from them so I called asking whats going on. No one had even taken a look at my laptop. Another week goes by still no phone call. When i called they said they are checking it out as we speak and will call me back. ANOTHER week goes by and still NO phone call. I called to ask whats going on and they tell me they don't know whats the problem was..when i asked why hasn't anyone called me to explain the situation person i spoke too quickly got an attitude and told me theres nothing they can do and to come pick my laptop up.

When I went over to the shop to pick up my laptop they tell me they can not find it and maybe another worker took it home to work on it some more. The person i spoke to gave me his spare laptop after i had mentioned that i'm not leaving without either a laptop or money.
Another week goes by and still no phone call. I came in to return his spare laptop and to find out where mines was. They said they still could not find it and that they would replace it.
When the new laptop came in no one called me once again and i had to find out by calling and asking whats going on.
Throughout this whole process they never once said THANK YOU or IM SORRY or even called to let me know whats going on, each time i was the one calling them!!! They treated me and my mother like dogs; instead of asking us to do something they would quickly tell us what to do like giving us commands. They have very bad attitudes and acted like its my fault my laptop was lost/stolen. I don't know how you can run a computer repair shop and not have good security for your customers possessions.
I ended up loosing all my data because no one thought it would be smart to back up my laptop. Overall I had a very bad experience with them and will never use their services again.

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True computer experts with grace, style, honesty, and humor. If John and his crew can't fix it, nobody can. If your computer is giving you problems, I highly recommend you call Torrance Computer Services for the solution.

4
★★★★☆

True computer experts with grace, style, honesty, and humor. If John and his crew can't fix it, nobody can. If your computer is giving you problems, I highly recommend you call Torrance Computer Services for the solution.

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