Riley Collins Auto Body Shop

★★★★☆

About Riley Collins Auto Body Shop

Hours
Mon-Fri 9am-5pm

Automotive

Automotive
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I took my 2010 Mercedes into Riley Collins with a severe rear end collision. They did an awesom job, perfect color match, and showed me in detail all the repairs they did. Wouldn't hesitate to come back if I need to. Not all shops can do these kinds of repairs and I really appreciate the peace of mind that my car was done right. Thanks guys!

5
★★★★★

I took my 2010 Mercedes into Riley Collins with a severe rear end collision. They did an awesom job, perfect color match, and showed me in detail all the repairs they did. Wouldn't hesitate to come back if I need to. Not all shops can do these kinds of repairs and I really appreciate the peace of mind that my car was done right. Thanks guys!

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I have always stood by the belief that you get what you pay for. There is always someone who can do something a little worse and make it a little cheaper. You wont find that attitude at Riley Collins, they do excellent quality work, at reasonable rates. The owner, Kevin, has been friendly and helpful everytime I have brought my car in. He was happy to take the time to diagnose a water leak in my car for me, even though the car was under warranty and the dealership was going to do the work for me. He has a keen eye and high standards when it comes to body work. The past work he has done for me was amazing. I wouldn't even think of taking my car elsewhere. Riley Collins is the only shop I will trust my cars to. I recommend them without hesitation.

2
★★★★★

I have always stood by the belief that you get what you pay for. There is always someone who can do something a little worse and make it a little cheaper. You wont find that attitude at Riley Collins, they do excellent quality work, at reasonable rates. The owner, Kevin, has been friendly and helpful everytime I have brought my car in. He was happy to take the time to diagnose a water leak in my car for me, even though the car was under warranty and the dealership was going to do the work for me. He has a keen eye and high standards when it comes to body work. The past work he has done for me was amazing. I wouldn't even think of taking my car elsewhere. Riley Collins is the only shop I will trust my cars to. I recommend them without hesitation.

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My VW Passat was recently hit and ran in a grocery parking lot the whole side of my new car was wrecked needing new doors fender and ect. Riley Collins did such a great job you can not even tell it was wrecked. They worked great with my 3A insurance I basically dropped the car off and they took care of everything. Thanks for such a great job would recommend them to all my family and friends\r\n

2
★★★★★

My VW Passat was recently hit and ran in a grocery parking lot the whole side of my new car was wrecked needing new doors fender and ect. Riley Collins did such a great job you can not even tell it was wrecked. They worked great with my 3A insurance I basically dropped the car off and they took care of everything. Thanks for such a great job would recommend them to all my family and friends\r\n

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Hack shop! Buyer beware!! \n\nThis place had the look of a chop shop and turns out it probably is! 15 days to get my car back! No phone call after the 4th day when it was bid to be finished. I called on the 8th day to find out what was going on and they were rude on the phone! \n\nFinally my car was finished.. I looked at the dent the paint color match was horrible and where they attached metal to the car to pull the dent showed through the paint! Two words SAND PAPER! The lines were not fixed either! This place is the worst! WORST!

0
★☆☆☆☆

Hack shop! Buyer beware!! \n\nThis place had the look of a chop shop and turns out it probably is! 15 days to get my car back! No phone call after the 4th day when it was bid to be finished. I called on the 8th day to find out what was going on and they were rude on the phone! \n\nFinally my car was finished.. I looked at the dent the paint color match was horrible and where they attached metal to the car to pull the dent showed through the paint! Two words SAND PAPER! The lines were not fixed either! This place is the worst! WORST!

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My entire family goes to Riley Collins for their auto body repairs. The customer service is the best and the quality of their work is great, you can't tell the vehicle ever had need of repair. Vehicles look just like new. I recommend this shop for great service.

2
★★★★★

My entire family goes to Riley Collins for their auto body repairs. The customer service is the best and the quality of their work is great, you can't tell the vehicle ever had need of repair. Vehicles look just like new. I recommend this shop for great service.

Pros: customer service, quality

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I was in an accident in my 07 Buick and took it to Riley Collins to have the front end damage repaired...Kevin wrote me up an estimate...worked with my insurance...kept me up to date on the progress of the repairs...and when my car was finished, you could not see where the damage was...he went with me to test drive the vehicle...all repairs were done within the time that was estimated and all performed very professionally...I highly recommend Riley Collins in Santa Cruz if you want your car professionally repaired in a timely manor.

2
★★★★★

I was in an accident in my 07 Buick and took it to Riley Collins to have the front end damage repaired...Kevin wrote me up an estimate...worked with my insurance...kept me up to date on the progress of the repairs...and when my car was finished, you could not see where the damage was...he went with me to test drive the vehicle...all repairs were done within the time that was estimated and all performed very professionally...I highly recommend Riley Collins in Santa Cruz if you want your car professionally repaired in a timely manor.

Pros: Friendly service, Quality work, Quick turnaround

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I live near this shop and have dropped in a couple of times without calling. Once for a broken side window which was repaired in a day, and once with a faulty door lock. They fixed that on the spot and I did not have to leave it. All repairs were reasonably priced. Would recommend them to anyone.

2
★★★★★

I live near this shop and have dropped in a couple of times without calling. Once for a broken side window which was repaired in a day, and once with a faulty door lock. They fixed that on the spot and I did not have to leave it. All repairs were reasonably priced. Would recommend them to anyone.

Pros: responsive and flexible

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I have been taking my cars to Riley Collins for about 14 years. Riley Collins has always been accommodating with drop off and pick up times. They have arranged for rental cars and dealt with my insurance regarding repairs.\n\nI have been so pleased with their service I continue to refer friends, family, and now take my company vehicles to their shop.\n\nGood place and a great local business!

2
★★★★★

I have been taking my cars to Riley Collins for about 14 years. Riley Collins has always been accommodating with drop off and pick up times. They have arranged for rental cars and dealt with my insurance regarding repairs.\n\nI have been so pleased with their service I continue to refer friends, family, and now take my company vehicles to their shop.\n\nGood place and a great local business!

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I had gotten into a serious wreck with my Chrysler 300. I had friends who recommended Riley Collins and I got the tow truck to take me there. I was assured by the owner that my car would be fixed and in good time. Boy was I amazed!!! When they called me to come down I looked at my car and couldn't find any evidence of my wreck. It was like nothing had ever happened. I would recommend Riley Collins to everyone!

2
★★★★★

I had gotten into a serious wreck with my Chrysler 300. I had friends who recommended Riley Collins and I got the tow truck to take me there. I was assured by the owner that my car would be fixed and in good time. Boy was I amazed!!! When they called me to come down I looked at my car and couldn't find any evidence of my wreck. It was like nothing had ever happened. I would recommend Riley Collins to everyone!

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Two words for this place of business; CHOP SHOP. Buyer Beware! and go someplace else! I chose Riley Collins Auto Body Shop to repair my brand new car after I had been in an accident because of it's close proximity to my home. My car was away from our family for 10 full working days, without communication unless I called them for an update. When I received the car, there were a myriad of problems from the start. I was given no paperwork (illegal) at the completion of the repair, the paint match was way, way off, and the car itself was dirtier than when i brought it in (both interior and exterior). Months later, I was in another rear-end accident and I took my car elsewhere for repair, needless to say the repairs they had said to have completed were ""hacked"" and instead of pulling the car they filled the areas with Bondo and repainted to ""hide the poor repair"". Upon bringing the car back to Riley Collins Auto Body Shop to ask for some form of compensation, they told me to ""leave"" and I am forced to go to small claims court. Moral of the story, AVOID Riley Collins Auto Body Shop!!!\r\n

0
★☆☆☆☆

Two words for this place of business; CHOP SHOP. Buyer Beware! and go someplace else! I chose Riley Collins Auto Body Shop to repair my brand new car after I had been in an accident because of it's close proximity to my home. My car was away from our family for 10 full working days, without communication unless I called them for an update. When I received the car, there were a myriad of problems from the start. I was given no paperwork (illegal) at the completion of the repair, the paint match was way, way off, and the car itself was dirtier than when i brought it in (both interior and exterior). Months later, I was in another rear-end accident and I took my car elsewhere for repair, needless to say the repairs they had said to have completed were ""hacked"" and instead of pulling the car they filled the areas with Bondo and repainted to ""hide the poor repair"". Upon bringing the car back to Riley Collins Auto Body Shop to ask for some form of compensation, they told me to ""leave"" and I am forced to go to small claims court. Moral of the story, AVOID Riley Collins Auto Body Shop!!!\r\n

Cons: Chop Shop

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Two words for this place of business; CHOP SHOP. Buyer Beware! and go someplace else! I chose Riley Collins Auto Body Shop to repair my brand new car after I had been in an accident because of it's close proximity to my home. My car was away from our family for 10 full working days, without communication unless I called them for an update. When I received the car, there were a myriad of problems from the start. I was given no paperwork (illegal) at the completion of the repair, the paint match was way, way off, and the car itself was dirtier than when i brought it in (both interior and exterior). Months later, I was in another rear-end accident and I took my car elsewhere for repair, needless to say the repairs they had said to have completed were "hacked" and instead of pulling the car they filled the areas with Bondo and repainted to "hide the poor repair". Upon bringing the car back to Riley Collins Auto Body Shop to ask for some form of compensation, they told me to "leave" and I am forced to go to small claims court. Moral of the story, AVOID Riley Collins Auto Body Shop!!!

1
★☆☆☆☆

Two words for this place of business; CHOP SHOP. Buyer Beware! and go someplace else! I chose Riley Collins Auto Body Shop to repair my brand new car after I had been in an accident because of it's close proximity to my home. My car was away from our family for 10 full working days, without communication unless I called them for an update. When I received the car, there were a myriad of problems from the start. I was given no paperwork (illegal) at the completion of the repair, the paint match was way, way off, and the car itself was dirtier than when i brought it in (both interior and exterior). Months later, I was in another rear-end accident and I took my car elsewhere for repair, needless to say the repairs they had said to have completed were "hacked" and instead of pulling the car they filled the areas with Bondo and repainted to "hide the poor repair". Upon bringing the car back to Riley Collins Auto Body Shop to ask for some form of compensation, they told me to "leave" and I am forced to go to small claims court. Moral of the story, AVOID Riley Collins Auto Body Shop!!!

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