We started to use Dr. Cartwright at Plaza Pet Clinic in Glendale over a year and a half ago when our 14 year old cat, Tatiana, developed Hyperthyroidism. Being 14 years old, partially blind and deaf she is extremely difficult to pick up and handle even for her parents, but she has never even tried to put up a fight with Dr. Cartwright, "The Cat Whisperer". He was able to quickly diagnose the problem and offered several courses of treatment for her to include radiation therapy. Due to her age and the substantial cost of radiation treatment we chose the pill option which worked for about six months until she became wise to the hidden pill inside of her treats and started to spit them out. When we asked the Dr. for an alternative to the pills he contacted his pharmaceutical rep and was able to have her medication reformulated into a liquid form in less than a week for a very reasonable price. He even thought about Tatiana and asked them to make it in "chicken" flavor so she would take the medication in drop form easier. This treatment worked for about 2 months until she started getting very aggressive when we had to administer. It broke our hearts every time we had to chase her around the house to administer, so we went back to Dr. Cartwright with the dreaded question "Do we euthanize or watch her slowly die from her disease?" our main concern being not keeping her alive solely for our feelings. Dr. Cartwright explained the "domino" effect on her body (heart mummer, liver enzymes, etc..) and offered to call his rep once again and have her medication reformulated into a salve form which would be administered on the inside of her ear. He seems to be informed on the latest treatment options. Dr. Cartwright has been the most informative, patient and understanding veterinarian I have ever had the pleasure of seeing. From the moment we started to see him he showed a genuine interest in making her as comfortable as possible. He explains every procedure, diagnosis and treatment options to a "T" and makes it easy to understand. Even when her parents fall apart over her condition he always manages to put our hearts at ease. We have grown to trust his word and professional diagnosis 100% weather it is good or bad. Dr. Cartwright has always been willing to answer any questions over the phone even if it is concerning our other cat, Serge, or our new puppy Tao. His office is always immaculate and the Staff there are extremely personable and professional. Denise always makes us feel welcome when we walk in and we have never had to wait to very long to see the Doctor and have never had an issue with seeing him on short notice, sometimes as little as 1 hour. He has excellent hours for those who work 9 to 5 and he is even open on Saturdays. We have always felt like the prices were very reasonable considering the extremely high quality level of service. I Would definitely recommend Dr. Cartwright at Plaza Pet Clinic to anyone looking for an honest, caring and patient Veterinarian and would never use any other Vet for my pets.
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