Poco Solar Energy Inc

★☆☆☆☆
Serving the Bay Area's Solar Needs Since 1984
  • 3345 Keller Street

    Santa Clara, CA 95054

    Map & Directions
  • 408-970-0680

About Poco Solar Energy Inc

Hours
Monday-Friday 8:00am-4:30pm
Reservations
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It is astonishing to me that this company remains in business. I had a system installed with the precise set of circumstances detailed in the other review on this site. The salesperson assured me that the pool would be well within the temperature range I specified and if anything, would be too warm. It has yet to reach the range one single day and in fact, we have been able to use the pool less than four days throughout the entire season and those days due to a heat wave.

Their service is, without exception, the poorest I have ever experienced in a major retail purchase. They have failed to fulfill their obligations, failed to stand behind their representation and to add insult to injury, had been incredibly rude in the few exchanges we have managed to hold.

Under no circumstances would I recommend them for any work whatsoever.

1
★☆☆☆☆

It is astonishing to me that this company remains in business. I had a system installed with the precise set of circumstances detailed in the other review on this site. The salesperson assured me that the pool would be well within the temperature range I specified and if anything, would be too warm. It has yet to reach the range one single day and in fact, we have been able to use the pool less than four days throughout the entire season and those days due to a heat wave.

Their service is, without exception, the poorest I have ever experienced in a major retail purchase. They have failed to fulfill their obligations, failed to stand behind their representation and to add insult to injury, had been incredibly rude in the few exchanges we have managed to hold.

Under no circumstances would I recommend them for any work whatsoever.

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I had a system installed by this company about 8 years ago. Despite their promises of being able to swim from May to October the system did not heat the pool sufficiently. Their solution was to offer me a discount on installing additional panels which now heat the pool better but cost me a great deal more money than the original investment.

Now I have a need for repair to a leaking pipe on the roof. I've found it impossible to get these people scheduled. The people who answer cannot schedule service calls; they take information and say someone will call. When the call comes and I'm not home I get a message giving the date they can come. Then when I call back to find out the time I'm told that they can't commit to even an am/pm window until the morning of the service call.

All of this back and forth numerous times did not result in a scheduled service call. I gave up. I'll have to find a certified plumber to do this repair.

I would NOT deal with Poco again.

1
★☆☆☆☆

I had a system installed by this company about 8 years ago. Despite their promises of being able to swim from May to October the system did not heat the pool sufficiently. Their solution was to offer me a discount on installing additional panels which now heat the pool better but cost me a great deal more money than the original investment.

Now I have a need for repair to a leaking pipe on the roof. I've found it impossible to get these people scheduled. The people who answer cannot schedule service calls; they take information and say someone will call. When the call comes and I'm not home I get a message giving the date they can come. Then when I call back to find out the time I'm told that they can't commit to even an am/pm window until the morning of the service call.

All of this back and forth numerous times did not result in a scheduled service call. I gave up. I'll have to find a certified plumber to do this repair.

I would NOT deal with Poco again.

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