Incredible Pets

★★★☆☆
  • 4005 Manzanita Ave 41

    Carmichael, CA 95608

    Map & Directions
  • 916-481-7741

About Incredible Pets

Hours
Sun 10am-5:30pm, Mon-Fri 9am-7:30pm, Sat 9am-6:30pm

Pets & Animals

Pets & Animals
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3.0 10
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.

This store looks amazing! I can't wait to see all the organic foods & raw diets. I worked for a store like this in Scottsdale, AZ & they are hard to find -- the customers truly make the store along w/the staff.

3
★★★☆☆

This store looks amazing! I can't wait to see all the organic foods & raw diets. I worked for a store like this in Scottsdale, AZ & they are hard to find -- the customers truly make the store along w/the staff.

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lines were long with only two cashiers and most is only one available. No one is ever at the front of the store at the cash registers and the manager would be standing right there. When asked for the manager he always never was there or came later in the day to work. prices are high but healthy and organic food for all pets. The only thing good is that they have feeders for my animals and that is very rare. Customer service is poor and manager doesnt seem to care for the customers. I wouldn't come back again and I will pass it on.

0
★☆☆☆☆

lines were long with only two cashiers and most is only one available. No one is ever at the front of the store at the cash registers and the manager would be standing right there. When asked for the manager he always never was there or came later in the day to work. prices are high but healthy and organic food for all pets. The only thing good is that they have feeders for my animals and that is very rare. Customer service is poor and manager doesnt seem to care for the customers. I wouldn't come back again and I will pass it on.

.

ZERO STARS! Horrible Service. Not clear. They don't follow their policies, they just do as they please. Very rude management! None of the associates are on the same page, get told one thing over the phone then show up after a hassle to get the merchandise that we were having a problem with there, only to be told we were basically screwed (even tho we were within amount of days to return as the policy said.) Incredible Pets is dishonest, sneaky and out to get your money, not help you

1
★☆☆☆☆

ZERO STARS! Horrible Service. Not clear. They don't follow their policies, they just do as they please. Very rude management! None of the associates are on the same page, get told one thing over the phone then show up after a hassle to get the merchandise that we were having a problem with there, only to be told we were basically screwed (even tho we were within amount of days to return as the policy said.) Incredible Pets is dishonest, sneaky and out to get your money, not help you

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The following is my complete story on how I came to know of "Incredible Pets" and what horrible pet store brought us together. ******************
Started out us going to Kasch's Kritters yesterday after a few years of giving them my business regarding mice purchases for my snakes.
Have never needed anything from anyone until it became apparent yesterday that I couldn't afford the mice I needed (yesterday) & decided to go in and ask for some compassion from Bruce (merchandise unpaid for until next week as I have been a regular and long time customer to them- mind you, I fully expected to pay them back when I was able to in 7 days- just so that I could feed my snakes yesterday so they wouldn't DIE, I have to return, I always need mice).
Bruce is the owner and his son works there, too.
Seemed Bruce wasn't in, but his son.
So my husband & I ran our dilemma by him shortly after he opened the store. We told him that we had a problem and wanted to know if he'd help us by giving us mice today, he knows us, and that we'd be able to pay him for these mice now plus more mice by this time next week.
At first he told us that he couldn't help us because his dad wasn't there, and then a customer walked in, he glanced at the customer walking in, looked back at us and screamed in our faces, ??WE DONT GIVE AWAY OUR STALK FOR FREE HERE."
Appalled, embarrassed and half angry I shot an awkward smile at my husband and said immediately, "I will never return here again, my God," and walked out both of us with our jaws dropped.
This man would have had our snakes DIE before he would have helped, and we KNEW him. And that is only a smidgen of what is wrong in today??s world.
****
Either way, we came home & opened the yellow pages. My husband called "Incredible Pets" on Manzanita in Carmichael. He spoke to a wonderful woman (Tracy) & explained all our trials & tribulations for the day. And do you know what happened?
She told us to come straight in, she couldn't see our pets' starving to death. We'd never spoke or met her before. She made no judgment calls, expected nothing, no assumptions, she just HELPED our snakes eat so they wouldn't DIE.
And treated us kindly, and with respect.
THANK YOU TRACY @ INCREDIBLE PETS for helping us in our sincere dire need of HELP, and for having compassion.
I will be paying her back within the next week, plus their next mice purchase at that time, and ALL of our future business.
I will NEVER return to KASCH'S KRITTERS ever again due to BRUCES' SONS' behavior to us yesterday.
I will let him know today as well about this little incident yesterday, and about how I will NEVER give them a positive review AGAIN, either personal or otherwise, nor will I EVER sling ANY extra business (reptile community I am in here in Sacramento, and trust me, there are ALOT of us in common that I'm aware of) their way EVER again and will in fact urge EVERY SINGLE PERSON I KNOW or should EVER meet,
DO NOT SHOP KASCH'S KRITTERS.
It is NOT a hometown pet shop to support.
But INCREDIBLE PETS on the other hand knows the true meaning of compassion, and truly cares about your animals, and their own.
I FULLY RECOMMEND Incredible Pets to ANYONE.

5
★★★★★

The following is my complete story on how I came to know of "Incredible Pets" and what horrible pet store brought us together. ******************
Started out us going to Kasch's Kritters yesterday after a few years of giving them my business regarding mice purchases for my snakes.
Have never needed anything from anyone until it became apparent yesterday that I couldn't afford the mice I needed (yesterday) & decided to go in and ask for some compassion from Bruce (merchandise unpaid for until next week as I have been a regular and long time customer to them- mind you, I fully expected to pay them back when I was able to in 7 days- just so that I could feed my snakes yesterday so they wouldn't DIE, I have to return, I always need mice).
Bruce is the owner and his son works there, too.
Seemed Bruce wasn't in, but his son.
So my husband & I ran our dilemma by him shortly after he opened the store. We told him that we had a problem and wanted to know if he'd help us by giving us mice today, he knows us, and that we'd be able to pay him for these mice now plus more mice by this time next week.
At first he told us that he couldn't help us because his dad wasn't there, and then a customer walked in, he glanced at the customer walking in, looked back at us and screamed in our faces, ??WE DONT GIVE AWAY OUR STALK FOR FREE HERE."
Appalled, embarrassed and half angry I shot an awkward smile at my husband and said immediately, "I will never return here again, my God," and walked out both of us with our jaws dropped.
This man would have had our snakes DIE before he would have helped, and we KNEW him. And that is only a smidgen of what is wrong in today??s world.
****
Either way, we came home & opened the yellow pages. My husband called "Incredible Pets" on Manzanita in Carmichael. He spoke to a wonderful woman (Tracy) & explained all our trials & tribulations for the day. And do you know what happened?
She told us to come straight in, she couldn't see our pets' starving to death. We'd never spoke or met her before. She made no judgment calls, expected nothing, no assumptions, she just HELPED our snakes eat so they wouldn't DIE.
And treated us kindly, and with respect.
THANK YOU TRACY @ INCREDIBLE PETS for helping us in our sincere dire need of HELP, and for having compassion.
I will be paying her back within the next week, plus their next mice purchase at that time, and ALL of our future business.
I will NEVER return to KASCH'S KRITTERS ever again due to BRUCES' SONS' behavior to us yesterday.
I will let him know today as well about this little incident yesterday, and about how I will NEVER give them a positive review AGAIN, either personal or otherwise, nor will I EVER sling ANY extra business (reptile community I am in here in Sacramento, and trust me, there are ALOT of us in common that I'm aware of) their way EVER again and will in fact urge EVERY SINGLE PERSON I KNOW or should EVER meet,
DO NOT SHOP KASCH'S KRITTERS.
It is NOT a hometown pet shop to support.
But INCREDIBLE PETS on the other hand knows the true meaning of compassion, and truly cares about your animals, and their own.
I FULLY RECOMMEND Incredible Pets to ANYONE.

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0 out of 1 people found this review helpful.

.

Prices are too high, and the employee's seem to recommend what ever they make the most money on. There is a feed store just around the corner that is a much better value by far.

1
★☆☆☆☆

Prices are too high, and the employee's seem to recommend what ever they make the most money on. There is a feed store just around the corner that is a much better value by far.

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1 out of 2 people found this review helpful.

.

Very clean store with a helpful staff. Small but select supply of tropical fish. I bought two lovely Gouramis and a Paradise fish at a decent price. All have thrived. It's a pleasure to go into a pet store that doesn't smell like one.

4
★★★★☆

Very clean store with a helpful staff. Small but select supply of tropical fish. I bought two lovely Gouramis and a Paradise fish at a decent price. All have thrived. It's a pleasure to go into a pet store that doesn't smell like one.

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1 out of 1 people found this review helpful.

.

Over all a nice clean store. The prices are about what you would expect, not great, but okay. It seems to be the run of the mill type pet store. Nothing good or bad to say.

3
★★★☆☆

Over all a nice clean store. The prices are about what you would expect, not great, but okay. It seems to be the run of the mill type pet store. Nothing good or bad to say.

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.

The pets are in clean cages and look happy. The staff is very friendly. I have reptiles, and they sell crickets at a good price there. They also sell frozen/thawed rats for snakes. Their pet supply products are priced slightly more than main pet chains like PetCo, but is understandable since they are a smaller business. I enjoy going in there to see the wide range of pets for sale, and how happy the pets are. I highly recommend this store. They sell all types of bunnies, and also guinea pigs, rats, canaries, cockatiels, budgies, turtles, snakes, lizards, and fish. They do have a nice range of pet supply products for sale too.

4
★★★★☆

The pets are in clean cages and look happy. The staff is very friendly. I have reptiles, and they sell crickets at a good price there. They also sell frozen/thawed rats for snakes. Their pet supply products are priced slightly more than main pet chains like PetCo, but is understandable since they are a smaller business. I enjoy going in there to see the wide range of pets for sale, and how happy the pets are. I highly recommend this store. They sell all types of bunnies, and also guinea pigs, rats, canaries, cockatiels, budgies, turtles, snakes, lizards, and fish. They do have a nice range of pet supply products for sale too.

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0 out of 1 people found this review helpful.

.

Its nice to have a pet store around with people who know what they are talking about, and love to see your pets come with you. They even remember our pets names and ask where they are when we do not bring them.
Great prices, nice shop and nice peole. All without the comercial feel of larger pet stores. A+ in my book

5
★★★★★

Its nice to have a pet store around with people who know what they are talking about, and love to see your pets come with you. They even remember our pets names and ask where they are when we do not bring them.
Great prices, nice shop and nice peole. All without the comercial feel of larger pet stores. A+ in my book

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1 out of 1 people found this review helpful.

.

This is a nice medium sized pet store located in the Bel Air shopping center at Manzanita and Cypress Avenues. It is a clean store and they have all the usual supplies for your dogs, cats, birds, fish, etc. Plenty of free parking. Helpful and friendly employees.

3
★★★☆☆

This is a nice medium sized pet store located in the Bel Air shopping center at Manzanita and Cypress Avenues. It is a clean store and they have all the usual supplies for your dogs, cats, birds, fish, etc. Plenty of free parking. Helpful and friendly employees.

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