Pacific TV Services

★★★☆☆

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1919 Davis St San Leandro, CA

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2480 Whipple Rd Hayward, CA

2.5 4
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The worst customer service. The repair man/owner didn't bother explaining his repairs. He initially estimated $68.00, but he would call if the cost would be more. He never called me back, and the total went to a $100.00...I didn't mind, but he still should've called me and explained what needed to be done. In a rude manner, he insisted I was getting a good deal. He got so offended when I simply asked what repairs were done. He insisted that I read the receipt even though what he wrote was all foreign to me ("T.V repair jargon"). He still didn't answer my questions clearly. I feel like I spent $100.00 on glue...which seemed like the only thing he did. Very impatient and rude! Nevertheless I kept my cool. I don't know how he stayed in business for "30 years" as he claims...DON'T WASTE YOUR TIME.

0
★☆☆☆☆

The worst customer service. The repair man/owner didn't bother explaining his repairs. He initially estimated $68.00, but he would call if the cost would be more. He never called me back, and the total went to a $100.00...I didn't mind, but he still should've called me and explained what needed to be done. In a rude manner, he insisted I was getting a good deal. He got so offended when I simply asked what repairs were done. He insisted that I read the receipt even though what he wrote was all foreign to me ("T.V repair jargon"). He still didn't answer my questions clearly. I feel like I spent $100.00 on glue...which seemed like the only thing he did. Very impatient and rude! Nevertheless I kept my cool. I don't know how he stayed in business for "30 years" as he claims...DON'T WASTE YOUR TIME.

Cons: Will not explain the work done, pushy, and very very rude.

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I was visiting my mother in San Leandro who needed a remote control programmed for a VCR. The person who helped me (apparently the owner) not only programmed the remote, but also showed me how to do it, and for a very reasonable price. (He could have charged more.) I was so impressed--I purchased a remote for a different set at the same time. Both remotes continue to work fine. I would gladly use this service again.

2
★★★★☆

I was visiting my mother in San Leandro who needed a remote control programmed for a VCR. The person who helped me (apparently the owner) not only programmed the remote, but also showed me how to do it, and for a very reasonable price. (He could have charged more.) I was so impressed--I purchased a remote for a different set at the same time. Both remotes continue to work fine. I would gladly use this service again.

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A friend used Pacific TV for a repair and was more then pleased with their service and price. I have called for a home estimate and have an appointment for Monday. I will update the review after the visit but my friend thought he was fair, honest and affordable.

2
★★★★☆

A friend used Pacific TV for a repair and was more then pleased with their service and price. I have called for a home estimate and have an appointment for Monday. I will update the review after the visit but my friend thought he was fair, honest and affordable.

Pros: Affordable home visit for estimate

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My experience with Pacific TV was very very bad. They lied and cheated to get as much money from me as possible. This are not experienced or professional I do not recommend them.

0
★☆☆☆☆

My experience with Pacific TV was very very bad. They lied and cheated to get as much money from me as possible. This are not experienced or professional I do not recommend them.

 

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