Ocws Major Appliance Repair

★★★★☆
  • 1081 N Kraemer Pl

    Anaheim, CA 92806

    Map & Directions
  • 714-630-6117

About Ocws Major Appliance Repair

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3.8889 27
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Great appliance repair business. Just had my Maytag washer repaired. The repairman (Jeff) was quick, efficient, and professional. Diagnosed the problem in seconds. Had the parts in his truck. Prices are what to be expected from qualified

3
★★★★★

Great appliance repair business. Just had my Maytag washer repaired. The repairman (Jeff) was quick, efficient, and professional. Diagnosed the problem in seconds. Had the parts in his truck. Prices are what to be expected from qualified

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Outstanding company! Had a dryer that went south. The guy that came was quick, efficient and clean. He explained what the problem was and had the parts to fix it. He knows what he is doing! Decent prices and excellent service. I would

3
★★★★★

Outstanding company! Had a dryer that went south. The guy that came was quick, efficient and clean. He explained what the problem was and had the parts to fix it. He knows what he is doing! Decent prices and excellent service. I would

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Not impressed. They took almost a week to call me back with an estimate, then they took 2 weeks getting the parts. The tech was all in a rush to get out my house and kind of bushed all my questions off. I just hope that it's fixed and I

3
★★★★★

Not impressed. They took almost a week to call me back with an estimate, then they took 2 weeks getting the parts. The tech was all in a rush to get out my house and kind of bushed all my questions off. I just hope that it's fixed and I

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After reading all the reviews I decided I would try OCWS when my Viking oven went out on my wife. Am I glad I did! The repairman was very professional and cleaned up after himself before leaving. He was able to fix the problem without having to make a return trip. Even the girl/women who answered the phone was very pleasant and business-like. I did not get a recording like some other companies I called. I will most assuredly be giving them all my future repair business.

5
★★★★★

After reading all the reviews I decided I would try OCWS when my Viking oven went out on my wife. Am I glad I did! The repairman was very professional and cleaned up after himself before leaving. He was able to fix the problem without having to make a return trip. Even the girl/women who answered the phone was very pleasant and business-like. I did not get a recording like some other companies I called. I will most assuredly be giving them all my future repair business.

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These people do not run their business good! Their tech did not know what to do when he saw my thermador oven. I ended up kicking him out of my house (nicely).. If you have a high end appliance I would look around..

1
★☆☆☆☆

These people do not run their business good! Their tech did not know what to do when he saw my thermador oven. I ended up kicking him out of my house (nicely).. If you have a high end appliance I would look around..

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Had them repair my washer a few days ago. They came a little late and did not call me 30 min ahead of time as I requested. The repairman was ok, he didnt smile very much, but he wasnt rude. He gave me an estimate, I thought the labor was high. I tried to bargain with him but he wouldnt go down. He said thats how much he is supposed to charge. I didnt do the repair. I called around and had a guy come out and do it for cheaper.

2
★★☆☆☆

Had them repair my washer a few days ago. They came a little late and did not call me 30 min ahead of time as I requested. The repairman was ok, he didnt smile very much, but he wasnt rude. He gave me an estimate, I thought the labor was high. I tried to bargain with him but he wouldnt go down. He said thats how much he is supposed to charge. I didnt do the repair. I called around and had a guy come out and do it for cheaper.

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Had them repair my washer a few days ago. They came a little late and did not call me 30 min ahead of time as I requested. The repairman was ok, he didnt smile very much, but he wasnt rude. He gave me an estimate, I thought the labor was

3
★★★★★

Had them repair my washer a few days ago. They came a little late and did not call me 30 min ahead of time as I requested. The repairman was ok, he didnt smile very much, but he wasnt rude. He gave me an estimate, I thought the labor was

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As an owner of this company I question some of the reviews on this site.I know the techs here and have compared our customer records with the complaints listed on this site. I do not find anything that matches and can only conclude that some of these people have our company confused with another company with a similar name. We take our reputation seriously and work hard to make our customers happy and to do a professional job. I realize you can't make everyone happy but the complaints here are ridiculous! For example, whoever Jake r. is, he has submitted a review here on 2 different occasions. If he's so smart why would he call a company he doesn't like back for service a 2nd time.On top of that, after checking our records we have not serviced any Thermadors in the last 2 months, so I know he's got us confused with someone else.

5
★★★★★

As an owner of this company I question some of the reviews on this site.I know the techs here and have compared our customer records with the complaints listed on this site. I do not find anything that matches and can only conclude that some of these people have our company confused with another company with a similar name. We take our reputation seriously and work hard to make our customers happy and to do a professional job. I realize you can't make everyone happy but the complaints here are ridiculous! For example, whoever Jake r. is, he has submitted a review here on 2 different occasions. If he's so smart why would he call a company he doesn't like back for service a 2nd time.On top of that, after checking our records we have not serviced any Thermadors in the last 2 months, so I know he's got us confused with someone else.

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Absolutely horrible service! The tech came out to repair my washer and scratched my floors, left a huge mess everywhere! So unprofessional!!! He took my transmission appart and now there is oil and greese everywhere!!! At the end, he couldnt even fix it!!!! Dont call them, total idiots there!

1
★☆☆☆☆

Absolutely horrible service! The tech came out to repair my washer and scratched my floors, left a huge mess everywhere! So unprofessional!!! He took my transmission appart and now there is oil and greese everywhere!!! At the end, he couldnt even fix it!!!! Dont call them, total idiots there!

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They really need to talk to their techs. This one "dude" showed up to my house and was so unprofessional! He spoke to me like I was his "bro", but he tried to charge me like I was his enemy! He wanted almost 90 dollars just for the coils on the dryer.. I know they dont cost that much. For labor he wanted Almost $170! Thats is just crazy! No need to say more.. A dryer repair does not run more that $160-170 with parts, tax and labor... not $250 that they are trying to charge!

1
★☆☆☆☆

They really need to talk to their techs. This one "dude" showed up to my house and was so unprofessional! He spoke to me like I was his "bro", but he tried to charge me like I was his enemy! He wanted almost 90 dollars just for the coils on the dryer.. I know they dont cost that much. For labor he wanted Almost $170! Thats is just crazy! No need to say more.. A dryer repair does not run more that $160-170 with parts, tax and labor... not $250 that they are trying to charge!

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Had to share my gem of a find.This company is very professional and courteous and came when I needed them. I will be sure to refer everyone to them as well as give them all my future service

5
★★★★★

Had to share my gem of a find.This company is very professional and courteous and came when I needed them. I will be sure to refer everyone to them as well as give them all my future service

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nothing special about this company. They came, they looked, they left.... Jokes aside, the guy that came out was a little rude, acted like he knew everything. He wouldnt show me what he was doing, didnt really explain why the problem accured.. I ended up not using them.

2
★★☆☆☆

nothing special about this company. They came, they looked, they left.... Jokes aside, the guy that came out was a little rude, acted like he knew everything. He wouldnt show me what he was doing, didnt really explain why the problem accured.. I ended up not using them.

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I has a great experience with OCWS. Have used other companies in the past and was not satified.Then a neighbor refered OCWS to me after he had them repair his oven. Cannot say enough good things. Try them! You will like them. Fast, efficient, & friendly!

5
★★★★★

I has a great experience with OCWS. Have used other companies in the past and was not satified.Then a neighbor refered OCWS to me after he had them repair his oven. Cannot say enough good things. Try them! You will like them. Fast, efficient, & friendly!

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They tell you one thing on the phone, but do totally different thing when they show up to your house! I called them and spoke about my fridge repair over the phone (I had a company come out and give me an estimate before i called them), they said that the labor for this kind of work would be around 140-160. The tech came out an tried to charge 220 in labor. He said that he doesnt know who i talked to on the phone and that they dont give estimates over the phone. They basically tricked me into having them come out. This is the second time im having a bad experience with appliance repair company. First company came out was basically the same BS!

1
★☆☆☆☆

They tell you one thing on the phone, but do totally different thing when they show up to your house! I called them and spoke about my fridge repair over the phone (I had a company come out and give me an estimate before i called them), they said that the labor for this kind of work would be around 140-160. The tech came out an tried to charge 220 in labor. He said that he doesnt know who i talked to on the phone and that they dont give estimates over the phone. They basically tricked me into having them come out. This is the second time im having a bad experience with appliance repair company. First company came out was basically the same BS!

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Never calling them again and reporting to BBB. They charged me money and didnt complete the repair! Dryer is till not heating. Everytime i call them, they say they will call back and no one ever does

1
★☆☆☆☆

Never calling them again and reporting to BBB. They charged me money and didnt complete the repair! Dryer is till not heating. Everytime i call them, they say they will call back and no one ever does

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I used OCWS awhile back and was pleased then. Had to call them again recently & still found them a great company to do business with. I don't know what some of these previous reviewers were complaining about??!!Some of them don't sound like they know whar they're talking about.

5
★★★★★

I used OCWS awhile back and was pleased then. Had to call them again recently & still found them a great company to do business with. I don't know what some of these previous reviewers were complaining about??!!Some of them don't sound like they know whar they're talking about.

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had a very pleasant experience with ocws when they came to fix my oven.can't recommend them enough. look no further if you want someone who will do a good job and be professional.

5
★★★★★

had a very pleasant experience with ocws when they came to fix my oven.can't recommend them enough. look no further if you want someone who will do a good job and be professional.

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Great company. Had good vibe from the time I called to make an appointment until tech left after repairing my frig. friendly,fast and efficient. will call them for all future appliance repair needs!

5
★★★★★

Great company. Had good vibe from the time I called to make an appointment until tech left after repairing my frig. friendly,fast and efficient. will call them for all future appliance repair needs!

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OCWS was the best company that I have encountered for appliance repairs. I have called around to other places and their prices were too high and not very friendly. The lady over the phone was very helpful and explained everything. The serviceman that came out to the job was very kind and polite. He respected my house and did very good work on my dishwasher, especially being very careful with the new wood flooring I just had put in. He was clean, neat and very efficient with his time. Very professional!!! I was so happy with my service, I always call OCWS for any other repairs as a repeat customer. Superior service and top of the line work!

5
★★★★★

OCWS was the best company that I have encountered for appliance repairs. I have called around to other places and their prices were too high and not very friendly. The lady over the phone was very helpful and explained everything. The serviceman that came out to the job was very kind and polite. He respected my house and did very good work on my dishwasher, especially being very careful with the new wood flooring I just had put in. He was clean, neat and very efficient with his time. Very professional!!! I was so happy with my service, I always call OCWS for any other repairs as a repeat customer. Superior service and top of the line work!

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0 out of 1 people found this review helpful.

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This place is garbage! The tech came to look at the dryer. He barged in my house without saying hi, was rude. It really seemed to me that he hated this job.... didnt do the repair

1
★☆☆☆☆

This place is garbage! The tech came to look at the dryer. He barged in my house without saying hi, was rude. It really seemed to me that he hated this job.... didnt do the repair

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1 out of 1 people found this review helpful.

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OCWS came out within 1 hour of calling them to fix my refrigerator. The tech was friendly and efficient. He was in and out in no time & had my frig running like new. I would highly recommend this co.

5
★★★★★

OCWS came out within 1 hour of calling them to fix my refrigerator. The tech was friendly and efficient. He was in and out in no time & had my frig running like new. I would highly recommend this co.

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0 out of 2 people found this review helpful.

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have used other service companies in the past, but was never happy until using OCSW. the repairman new just what to do,took care of the problem in no time. he was very personable and evengave me some helpful tips on using and caring for all my appliances. will always use them and tell others to as well.

2
★★★★★

have used other service companies in the past, but was never happy until using OCSW. the repairman new just what to do,took care of the problem in no time. he was very personable and evengave me some helpful tips on using and caring for all my appliances. will always use them and tell others to as well.

Pros: friendly, reliable, knowledgable

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I have dealt with dozens of appliance repair places in the past. This is the first one who was prompt, great customer service and went the extra mile. I highly recommend them ... you will be pleased with their service!

Dean White

2
★★★★★

I have dealt with dozens of appliance repair places in the past. This is the first one who was prompt, great customer service and went the extra mile. I highly recommend them ... you will be pleased with their service!

Dean White

Pros: Great, knowledgeable, quick service

Cons: none

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The guy that came to my house really really knew what he was talking unlike some guys out there. They were really understanding and Ive actually had them out here a few times in the past year.
I reccommend this repair service to anyone in the oc.
I've even recommended them to my mom who lives in fullerton. she was due for a new washer but after they came out, the thing is outliving its life span.

2
★★★★★

The guy that came to my house really really knew what he was talking unlike some guys out there. They were really understanding and Ive actually had them out here a few times in the past year.
I reccommend this repair service to anyone in the oc.
I've even recommended them to my mom who lives in fullerton. she was due for a new washer but after they came out, the thing is outliving its life span.

Pros: great service!

Cons: theyre often booked

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I loved the quick and friendly service I received from OCWS. The repairman was very knowledgable and helpful, even giving me tips on how to keep my other appliances running their best when I actually only called about my refrigerator. Repairs were done on the spot. Even the woman who answered the phone was pleasant and business like, unlike a lot of places. I will recomend this company to everyone I know.

2
★★★★★

I loved the quick and friendly service I received from OCWS. The repairman was very knowledgable and helpful, even giving me tips on how to keep my other appliances running their best when I actually only called about my refrigerator. Repairs were done on the spot. Even the woman who answered the phone was pleasant and business like, unlike a lot of places. I will recomend this company to everyone I know.

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I should have looked at reviews before calling them. They are just bad. Some guy came to my house, charged me a boat load of money and said that he will be back with a day or two. He came back 2 weeks later... Fixed the fridge. The fridge worked for 3 days and now is having the same problem....

0
★☆☆☆☆

I should have looked at reviews before calling them. They are just bad. Some guy came to my house, charged me a boat load of money and said that he will be back with a day or two. He came back 2 weeks later... Fixed the fridge. The fridge worked for 3 days and now is having the same problem....

Pros: None

Cons: High prices rude staff

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Our experience with this company was very satisfactory. Initial telephone contact was polite. Service was prompt, as promised. Jeff was very personable and explained everything he was doing in easy to understand terms. He had the needed parts, and the repair was quickly completed. Highly recommened.

2
★★★★★

Our experience with this company was very satisfactory. Initial telephone contact was polite. Service was prompt, as promised. Jeff was very personable and explained everything he was doing in easy to understand terms. He had the needed parts, and the repair was quickly completed. Highly recommened.

 

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