Vip Luggage & Gifts

★★☆☆☆

About Vip Luggage & Gifts

Categories
  • Luggage & Leather Goods
  • Luggage Stores
Details
  • Leather Clothing
  • Luggage Repair
1.75 4
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These people are crooks!! They also have a store in Parkway Plaza El Cajon. I purchased a suitcase for $100. The handle broke off as soon as I put the filled suitcase in the car. When I returned, I took the suitcase back to the shop and the owner said he would repair it when I returned from my next trip scheduled in 2 days. The next trip was via airplane. Since I had no handle on top of the suitcase any longer, the case was lifted by the side handle and it ripped as well. The owner refused to refund my money or give me store credit. I do not recommend purchasing anything from these people! It is JUNK!

1
★☆☆☆☆

These people are crooks!! They also have a store in Parkway Plaza El Cajon. I purchased a suitcase for $100. The handle broke off as soon as I put the filled suitcase in the car. When I returned, I took the suitcase back to the shop and the owner said he would repair it when I returned from my next trip scheduled in 2 days. The next trip was via airplane. Since I had no handle on top of the suitcase any longer, the case was lifted by the side handle and it ripped as well. The owner refused to refund my money or give me store credit. I do not recommend purchasing anything from these people! It is JUNK!

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When I purchased a $200 jacket, there were no signs that told me there was a NO REFUND policy, I did not know until I looked at the receipt. I asked the owner about the no refund policy, and he told me that no one else would sell me this jacket lower than his price; if I found a lower price, he will refund me all my money back guaranteed. The next day, I showed him proof that another store sold this jacket for a lower price. He then calls his boss, and tells me his boss will not allow him to refund the money because it is a NO REFUND policy. Angry about no knowing there is a NO REFUND policy, the store manager then walks to the back closet, and grabs out a NO REFUND POLICY SIGN, and PLACES IT BACK ON THE COUNTER. I will never recommend this store. And the store manager called security on me when all I wanted was the money he promised me.

1
★☆☆☆☆

When I purchased a $200 jacket, there were no signs that told me there was a NO REFUND policy, I did not know until I looked at the receipt. I asked the owner about the no refund policy, and he told me that no one else would sell me this jacket lower than his price; if I found a lower price, he will refund me all my money back guaranteed. The next day, I showed him proof that another store sold this jacket for a lower price. He then calls his boss, and tells me his boss will not allow him to refund the money because it is a NO REFUND policy. Angry about no knowing there is a NO REFUND policy, the store manager then walks to the back closet, and grabs out a NO REFUND POLICY SIGN, and PLACES IT BACK ON THE COUNTER. I will never recommend this store. And the store manager called security on me when all I wanted was the money he promised me.

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This is one compact shop with many varieties in leater jackets. I felt prices are on bit upperside. But I was able to get the purse at discounted price which was a good deal.

So my advise would be look for the discounted / clearance items which can be you your better bet here.

PROS: Good for small size leather items
CONS:

3
★★★☆☆

This is one compact shop with many varieties in leater jackets. I felt prices are on bit upperside. But I was able to get the purse at discounted price which was a good deal.

So my advise would be look for the discounted / clearance items which can be you your better bet here.

PROS: Good for small size leather items
CONS:

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There deals were lot expensive than other places. They would not even compare their prices with ppl around, very rude and not professional. Their quality was the same as other mall stores, but not worth going to them. Never would go back to them

2
★★☆☆☆

There deals were lot expensive than other places. They would not even compare their prices with ppl around, very rude and not professional. Their quality was the same as other mall stores, but not worth going to them. Never would go back to them

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