Eternal Valley Memorial Park & Mortuary

★★★☆☆
34.3617 -118.511
Map and Directions to Eternal Valley Memorial Park & Mortuary

661-287-1760

23287 North Sierra Hwy

Newhall, CA

91321

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About Eternal Valley Memorial Park & Mortuary

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Reviews 1 - 9 of 9.
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I have been transcribing this cemetery for over 3 years and have taken photos of more than 20,000 graves (including unmarked ones). Today I was totally harassed by 2 cemetery employees because I was taking pics of graves. Although I explained I do it as a genealogical volunteer, I was told that they don't allow photographs to be taken in their 'private property' cemetery. I also explained that I have family there and we bought grave sites, and the employee said I only paid for the right to have them buried there. He then decided to call the police so I couldn't continue taking pictures. I have never been treated so rudely at any cemetery where I have taken pictures of graves. If you are considering a cemetery to handle the arrangements of a loved one, don't use this place!

1
★☆☆☆☆

I have been transcribing this cemetery for over 3 years and have taken photos of more than 20,000 graves (including unmarked ones). Today I was totally harassed by 2 cemetery employees because I was taking pics of graves. Although I explained I do it as a genealogical volunteer, I was told that they don't allow photographs to be taken in their 'private property' cemetery. I also explained that I have family there and we bought grave sites, and the employee said I only paid for the right to have them buried there. He then decided to call the police so I couldn't continue taking pictures. I have never been treated so rudely at any cemetery where I have taken pictures of graves. If you are considering a cemetery to handle the arrangements of a loved one, don't use this place!

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When my Father passed away he had already purchased his and my Mothers plot and made the arrangements at Eternal Valley. The death of a loved one is NEVER easy no matter how much you think you are prepared. There were more arrangements we had to pay for when he passed which was very unexpected and expensive, but the staff explained everything as easily as they could. When I visit my Fathers grave I feel peaceful there, it is a beautiful and serene place.

4
★★★★☆

When my Father passed away he had already purchased his and my Mothers plot and made the arrangements at Eternal Valley. The death of a loved one is NEVER easy no matter how much you think you are prepared. There were more arrangements we had to pay for when he passed which was very unexpected and expensive, but the staff explained everything as easily as they could. When I visit my Fathers grave I feel peaceful there, it is a beautiful and serene place.

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Unfortunately I have had to be on the planning side of a funeral/burial more than once. The people at Eternal Valley were so helpful, compassionate and comforting. They handle EVERYTHING for us!!! They helped to comfort us at this very difficult time in our lives.

4
★★★★☆

Unfortunately I have had to be on the planning side of a funeral/burial more than once. The people at Eternal Valley were so helpful, compassionate and comforting. They handle EVERYTHING for us!!! They helped to comfort us at this very difficult time in our lives.

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Latest reviews from Citysearch.

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I have a choice , single grave site over looking the beautifull gardens. I will be moving back to Minnesota. I need to sell this site to the highest bidder. Will trade for sm. R.V. or late model car.Call 928 649 0820

5
★★★★★

I have a choice , single grave site over looking the beautifull gardens. I will be moving back to Minnesota. I need to sell this site to the highest bidder. Will trade for sm. R.V. or late model car.Call 928 649 0820

Pros: Peaceful, homelike, spiritual, breathtaking grave site.

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The people who now operate this cemetary are very rude and inconsiderate. Years ago, when my brother had his wife buried here the service was beautiful. When our mother passed away in 2008 we didn't receive the same treatment. They changed the date 3 times. The cost was far more than we expected. Don't be fooled by their so-called package prices! The service was rudely rushed. And they didn't provide all of the items that we had paid extra for .

1
★☆☆☆☆

The people who now operate this cemetary are very rude and inconsiderate. Years ago, when my brother had his wife buried here the service was beautiful. When our mother passed away in 2008 we didn't receive the same treatment. They changed the date 3 times. The cost was far more than we expected. Don't be fooled by their so-called package prices! The service was rudely rushed. And they didn't provide all of the items that we had paid extra for .

Pros: The grounds are beautiful.

Cons: Customer service is very poor. Prices are too high. You may not get what you paid for.

.

I recently lost my mother to cancer. The Mortuary staff was so good to my family and me. The funeral director was such a kind and caring young man. Mom?s service went off perfectly! The cemetery grounds are beautiful.

5
★★★★★

I recently lost my mother to cancer. The Mortuary staff was so good to my family and me. The funeral director was such a kind and caring young man. Mom?s service went off perfectly! The cemetery grounds are beautiful.

Pros: Friendly, compassionate staff

Cons: None at all!!

.

My Mom recently passed away,We used Eternal Valley and found the staff to be very friendly.Losing my mom and having to plan her funeral was extremely difficult,but the staff at Eternal Valley made it easier for us,not only were they available to answer our questions,They went out of there way to make sure we were happy.there prices were very reasonable.If the need came,I definitely would use them again.

5
★★★★★

My Mom recently passed away,We used Eternal Valley and found the staff to be very friendly.Losing my mom and having to plan her funeral was extremely difficult,but the staff at Eternal Valley made it easier for us,not only were they available to answer our questions,They went out of there way to make sure we were happy.there prices were very reasonable.If the need came,I definitely would use them again.

Pros: Very professional and peaceful setting

.

The cemetery was sold a few years ago and the customer service has declined since then. I buried my parents here in 1983 and received excellent service. When I arranged to bury my wife here in May 2007: high pressure sales tactics for mortuary services (which I did not use due to the high cost), tried to sell graves to my family while I was purchasing my wife's grave, very difficult to reach the staff by phone (days elapsed before a call back), all their records are manual so they constantly had to dig thru files to find information, they mischeduled my wife's funeral for the week following so they had to scramble at the last minute to open the grave for the service and most egregious, they discovered a ""match error"" in my contract and brought it to my attention in the middle of the burial and demanded that I give them payment before I left the cemetery. If the grounds were not so picturesque, I would not use them. Caveat emptor.

2
★★☆☆☆

The cemetery was sold a few years ago and the customer service has declined since then. I buried my parents here in 1983 and received excellent service. When I arranged to bury my wife here in May 2007: high pressure sales tactics for mortuary services (which I did not use due to the high cost), tried to sell graves to my family while I was purchasing my wife's grave, very difficult to reach the staff by phone (days elapsed before a call back), all their records are manual so they constantly had to dig thru files to find information, they mischeduled my wife's funeral for the week following so they had to scramble at the last minute to open the grave for the service and most egregious, they discovered a ""match error"" in my contract and brought it to my attention in the middle of the burial and demanded that I give them payment before I left the cemetery. If the grounds were not so picturesque, I would not use them. Caveat emptor.

Pros: Picturesque and well maintained grounds

Cons: Insensitive and inexperienced staff

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The counselor they provided us provided inappropriately poor service at a time of grief and sadness. Initially they told us we had a definite date on the funeral, but were only later told that the day was booked and we had to delay the funeral one week. Second, pay attention to the contract and what they say in terms of payment which may be different. We were told and we signed a contract agreement about a montly payment for the burial plot. However, a week later we were told the total amount was due the day of the funeral. Nowhere in the contract did it say so. When confronted, our counselor stated she told my family this. So be warned.

2
★★☆☆☆

The counselor they provided us provided inappropriately poor service at a time of grief and sadness. Initially they told us we had a definite date on the funeral, but were only later told that the day was booked and we had to delay the funeral one week. Second, pay attention to the contract and what they say in terms of payment which may be different. We were told and we signed a contract agreement about a montly payment for the burial plot. However, a week later we were told the total amount was due the day of the funeral. Nowhere in the contract did it say so. When confronted, our counselor stated she told my family this. So be warned.