Ups Store

★★★★☆
Mon - Fri 09:00-07:30, Sat 10:00-04:00
  • 14622 Ventura Blvd Ste 102 Suite 102

    Sherman Oaks, CA 91403

    Map & Directions
  • 818-990-5930

About Ups Store

Categories
  • Business Services
  • Copy Centers
  • Advertising
  • Direct Mail Advertising
  • Mail Box Rentals
  • Professional Services
  • Water Transportation
  • Shipping
Hours
Monday: 08:00 AM - 08:00 PM
Tuesday: 08:00 AM - 08:00 PM
Wednesday: 08:00 AM - 08:00 PM
Thursday: 08:00 AM - 08:00 PM
Friday: 08:00 AM - 08:00 PM
Saturday: 09:00 AM - 05:00 PM
Sunday: 11:00 PM - 05:00 PM

Transportation & Storage

Transportation & Storage
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The Box Depot

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Mailbox Services Plus

14431 Ventura Blvd Sherman Oaks, CA

3.5 2
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.

Good parking lot and fast service. It can get crowded but they even have a notary there a lot of the time.

3
★★★★★

Good parking lot and fast service. It can get crowded but they even have a notary there a lot of the time.

.

We were quoted a $30 rate for packaging and shipping a framed poster. When checkout time came, we were informed that the price was actually $165. The $30 figure was only for the packaging, and it cost an additional $135 to ship. This information was never given to us at the time of the transaction, and we never would have agreed to it.
Neither of the clerks would admit to even the slightest wrongdoing or the tiniest amount of miscommunication. They refused to admit that they may have made a mistake, and accused us of lying and trying to "get away" with something.
This went on for quite some time, during which they shouted at us, called us idiots, and accused us of being rude.
You can't make this stuff up. Truly horrendous customer service.
Do not patronize this store. They have a terrible attitude and their rates are sky-high.

0
★☆☆☆☆

We were quoted a $30 rate for packaging and shipping a framed poster. When checkout time came, we were informed that the price was actually $165. The $30 figure was only for the packaging, and it cost an additional $135 to ship. This information was never given to us at the time of the transaction, and we never would have agreed to it.
Neither of the clerks would admit to even the slightest wrongdoing or the tiniest amount of miscommunication. They refused to admit that they may have made a mistake, and accused us of lying and trying to "get away" with something.
This went on for quite some time, during which they shouted at us, called us idiots, and accused us of being rude.
You can't make this stuff up. Truly horrendous customer service.
Do not patronize this store. They have a terrible attitude and their rates are sky-high.

Pros: None

Cons: Exorbitant rates, extreme rudeness, condescension

More about Ups Store

Sherman Oaks Mailbox Services, Digital Printing & Document Services, Packing & Shipping, Moving Boxes & Packaging Materials, Notary Services, Passport/ID Photo Services, Office and Mailing Supplies.

 

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