Rainsoft

★★★☆☆

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I was charged over $5,000.00 and never told it would cost me over $600-$700 yearly for maintenance and upkeep. I only learned of these charges a couple of years ago when our water system started giving us problems. They encourage you to sign a contract and commit to paying $300/ 2 times a year ($600/year not including the salt blocks we have to purchase and install ourselves regularly throughout the year) whether you need it or not to have it serviced and if you didn't need it the second time in that year, they would still charge you the second $300 pmt. Or you could not sign a yearly maintenance contract and the service fees could potentially be over $650 for one trip and you may have to buy new parts and so on. When you add all that up, you could be paying a monthly payment to hook up for city water. This is ridiculous. I was never told we would have to pay those kinds of yearly maintenance fees. Had I known this, I would have never purchased this system no matter how wonderful it is. I would have gone with a much cheaper system with more reasonable maintenance fees that I could afford, even if it wasn't as good of a system. Now, since this economic fall, we have not been able to have it maintained at all and we are currently seeking a much more affordable system that fits our finances. They should have been more upfront about these yearly fees instead of pumping us up with giving us 100 bars of soap that doesn't even smell good, and concentrated a gallon of, glass cleaner laundry detergent and gallons of body soap and so on as purchase gifts. Guess that is what we get for being young and dumb and in desperate need of a water system due to extremely bad water that turns everything orange and dingy. We had just moved into our house we had just built and had a 6 week old baby. Never make a decision out of desperation. Check out all the waters systems before you make a decision and ask about maintenance and fees and see if you can do your own maintenance your self at a fraction of the price that you can afford!

1
★☆☆☆☆

I was charged over $5,000.00 and never told it would cost me over $600-$700 yearly for maintenance and upkeep. I only learned of these charges a couple of years ago when our water system started giving us problems. They encourage you to sign a contract and commit to paying $300/ 2 times a year ($600/year not including the salt blocks we have to purchase and install ourselves regularly throughout the year) whether you need it or not to have it serviced and if you didn't need it the second time in that year, they would still charge you the second $300 pmt. Or you could not sign a yearly maintenance contract and the service fees could potentially be over $650 for one trip and you may have to buy new parts and so on. When you add all that up, you could be paying a monthly payment to hook up for city water. This is ridiculous. I was never told we would have to pay those kinds of yearly maintenance fees. Had I known this, I would have never purchased this system no matter how wonderful it is. I would have gone with a much cheaper system with more reasonable maintenance fees that I could afford, even if it wasn't as good of a system. Now, since this economic fall, we have not been able to have it maintained at all and we are currently seeking a much more affordable system that fits our finances. They should have been more upfront about these yearly fees instead of pumping us up with giving us 100 bars of soap that doesn't even smell good, and concentrated a gallon of, glass cleaner laundry detergent and gallons of body soap and so on as purchase gifts. Guess that is what we get for being young and dumb and in desperate need of a water system due to extremely bad water that turns everything orange and dingy. We had just moved into our house we had just built and had a 6 week old baby. Never make a decision out of desperation. Check out all the waters systems before you make a decision and ask about maintenance and fees and see if you can do your own maintenance your self at a fraction of the price that you can afford!

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.

This company is not upfront and forward about prices...I purchased my water system for almost $7000 and now after a year, I am now paying almost $400-700 yearly for maintenance. This is ridiculous, I wasn't told this when I was suckered to buy this so called miracle water that is so soft and clean, didn't know about their outrageous prices for filters.

1
★☆☆☆☆

This company is not upfront and forward about prices...I purchased my water system for almost $7000 and now after a year, I am now paying almost $400-700 yearly for maintenance. This is ridiculous, I wasn't told this when I was suckered to buy this so called miracle water that is so soft and clean, didn't know about their outrageous prices for filters.

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1 out of 1 people found this review helpful.

.

I find it interesting that there were so many reviews on Febuary 16th. I highly doubt that that many people were unhappy and complaining on the same day. Looks like one angry person posting numerous times under different names. Rainsoft has been in business since 1953, they're a world wide company, A rated member of the BBB, and they're partnered with Home Depot. You don't stay in business that long and be partnered with the most well known Home Improvement store if you're scamming people and the other things they're being accused of on here.

4
★★★★☆

I find it interesting that there were so many reviews on Febuary 16th. I highly doubt that that many people were unhappy and complaining on the same day. Looks like one angry person posting numerous times under different names. Rainsoft has been in business since 1953, they're a world wide company, A rated member of the BBB, and they're partnered with Home Depot. You don't stay in business that long and be partnered with the most well known Home Improvement store if you're scamming people and the other things they're being accused of on here.

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0 out of 1 people found this review helpful.

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I was a Rainsoft employee and I had to make sure that I got at least 2 to 4 appts in a day then they fired all of us that was trying to work so hard to make the business better including my Boss Miss xactho and john black i dont know how they can even live with the things they do !!!! Bart and Donna..... should be really ashamed of them selfs praying on people to have less then they do and thinking that this water system is really going to make a difference in someone overall life at all as far the things that claim to do.........

1
★☆☆☆☆

I was a Rainsoft employee and I had to make sure that I got at least 2 to 4 appts in a day then they fired all of us that was trying to work so hard to make the business better including my Boss Miss xactho and john black i dont know how they can even live with the things they do !!!! Bart and Donna..... should be really ashamed of them selfs praying on people to have less then they do and thinking that this water system is really going to make a difference in someone overall life at all as far the things that claim to do.........

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1 out of 1 people found this review helpful.

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Rainsoft did not get the proper permits from the health department that my state requires. They lied and told me they could take care of a GIARDIA problem with their systems. Then when I involved the Health Department they got upset... I canceled my order with them and now they are in trouble with the state! DO NOT TRUST RAINSOFT! All they care about is selling their over priced systems.

1
★☆☆☆☆

Rainsoft did not get the proper permits from the health department that my state requires. They lied and told me they could take care of a GIARDIA problem with their systems. Then when I involved the Health Department they got upset... I canceled my order with them and now they are in trouble with the state! DO NOT TRUST RAINSOFT! All they care about is selling their over priced systems.

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1 out of 2 people found this review helpful.

.

Do not ever do a survey at Home Depot.I made that mistake. I had no idea that it had nothing to do with the store. It's a contracted independent company. They litteraly harassed me for days on end to do their stupid home water test. I agreed with the understanding I would receive a $20 Home Depot card on the spot which was a lie I recieved a mail in voucher I had to fill out then wait 2 weeks. It's been 2 and a half and still no card. This whole thing is a joke. They should be so ashamed. Plus I thought the $7000.00 water treatment sucked just as much as the demonstration. So please beware of anybody with a clipboard at Home Depot.

2
★★☆☆☆

Do not ever do a survey at Home Depot.I made that mistake. I had no idea that it had nothing to do with the store. It's a contracted independent company. They litteraly harassed me for days on end to do their stupid home water test. I agreed with the understanding I would receive a $20 Home Depot card on the spot which was a lie I recieved a mail in voucher I had to fill out then wait 2 weeks. It's been 2 and a half and still no card. This whole thing is a joke. They should be so ashamed. Plus I thought the $7000.00 water treatment sucked just as much as the demonstration. So please beware of anybody with a clipboard at Home Depot.

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2 out of 3 people found this review helpful.

.

Has anyone noticed that all of the "positive reviews" are essentially in the exact same format???? I heard this pitch and this is a scam to say the least. By the way, the positive reviews are word for word the script that the salesman give.

Coincedence? I think not.

1
★☆☆☆☆

Has anyone noticed that all of the "positive reviews" are essentially in the exact same format???? I heard this pitch and this is a scam to say the least. By the way, the positive reviews are word for word the script that the salesman give.

Coincedence? I think not.

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2 out of 2 people found this review helpful.

.

Customer service is great, installation was fast and done right the first time. The water [now] tastes very very good with no after taste. This is the best investment I've made for my family.

5
★★★★★

Customer service is great, installation was fast and done right the first time. The water [now] tastes very very good with no after taste. This is the best investment I've made for my family.

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0 out of 1 people found this review helpful.

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If you ever see them at a trade show booth, do not enter one of their "draws" for prizes. They'll call you saying that you one a prize, which is a free water quality test and also a restaurant gift certificate. I directly asked the person who called me to set up the appointment "Is this a sales call? If it is, I am absolutely not interested" yet the company rep. said that it was a complimentary water test. How stupid of me to believe her. I was never given a gift certificate and just wanted my time back.

1
★☆☆☆☆

If you ever see them at a trade show booth, do not enter one of their "draws" for prizes. They'll call you saying that you one a prize, which is a free water quality test and also a restaurant gift certificate. I directly asked the person who called me to set up the appointment "Is this a sales call? If it is, I am absolutely not interested" yet the company rep. said that it was a complimentary water test. How stupid of me to believe her. I was never given a gift certificate and just wanted my time back.

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2 out of 2 people found this review helpful.

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We cant believe the way it has made a difference in the quality of the drinking water alone. No more bad tasting water for us. The sinks in the house are no longer looking dull from the hard water that we had in the past and taking a shower is 100% better now than in the past. We love the savings in detergents and other cleaners.

5
★★★★★

We cant believe the way it has made a difference in the quality of the drinking water alone. No more bad tasting water for us. The sinks in the house are no longer looking dull from the hard water that we had in the past and taking a shower is 100% better now than in the past. We love the savings in detergents and other cleaners.

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0 out of 1 people found this review helpful.

.

The system is great! The salesman and the installer were great. The customer service was perfect. The best thing about it was we had the system installed and working the very next day. You do not see customer service like that anymore. Thank you very much.

5
★★★★★

The system is great! The salesman and the installer were great. The customer service was perfect. The best thing about it was we had the system installed and working the very next day. You do not see customer service like that anymore. Thank you very much.

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0 out of 2 people found this review helpful.

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We learned a lot from our sales representative. We really appreciated the time spent explaining the tests done on our water. It was done in a very down to earth fashion and made us feel very comfortable with our decision to purchase. We absolutely love our new system!

5
★★★★★

We learned a lot from our sales representative. We really appreciated the time spent explaining the tests done on our water. It was done in a very down to earth fashion and made us feel very comfortable with our decision to purchase. We absolutely love our new system!

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0 out of 2 people found this review helpful.

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Since having the system installed, I have seen a big difference in the feel and taste of the water. Family now enjoys taking showers. I like that the water is pure for our cooking.

5
★★★★★

Since having the system installed, I have seen a big difference in the feel and taste of the water. Family now enjoys taking showers. I like that the water is pure for our cooking.

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0 out of 2 people found this review helpful.

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Our last system did not meet our expectations, the service was "okay". We switched to the RainSoft system. We LOVE our RainSoft system and the service was EXCELLENT!

5
★★★★★

Our last system did not meet our expectations, the service was "okay". We switched to the RainSoft system. We LOVE our RainSoft system and the service was EXCELLENT!

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0 out of 1 people found this review helpful.

.

Words truly cannot express the difference the RainSoft Water System has made in the water we now have at our disposal. We have had the system in our home for about two years now and, honestly, I cannot imagine how we were without one prior.

Within weeks after having the system installed, the first difference I notices was the fluffiness of our towels. I couldn??t believe how soft and supple they were. This was probably compounded by the fact that my skin was softer too. I absolutely LOVE having clean, reverse-osmosis drinking water at the tap as well. We are not big soda drinkers. We brew tea almost daily and now that the summer months are here, we make lemonade by the gallon. Friends and neighbors constantly comment how delicious everything is, including our coffee.

The most amazing thing worth noting is my husbands ??no-longer? dandruff problem. The RainSoft Water System was the cure. I never dreamed that he??d be able to get away with using Suave. The amount of money we saved on purchasing commercial shampoo versus the very expensive dandruff shampoo is definitely worth noting.

I??d also like to applaud the Tri State Water Company. They call annually to make sure that the unit is properly maintained and do the necessary servicing to keep the unit running in tip-top shape. They are courteous and prompt and always make it a point to leave things exactly as they have found them.

I wish you all the luck with your system. I truly hope that you will be as happy with your purchase as we have been with ours.

5
★★★★★

Words truly cannot express the difference the RainSoft Water System has made in the water we now have at our disposal. We have had the system in our home for about two years now and, honestly, I cannot imagine how we were without one prior.

Within weeks after having the system installed, the first difference I notices was the fluffiness of our towels. I couldn??t believe how soft and supple they were. This was probably compounded by the fact that my skin was softer too. I absolutely LOVE having clean, reverse-osmosis drinking water at the tap as well. We are not big soda drinkers. We brew tea almost daily and now that the summer months are here, we make lemonade by the gallon. Friends and neighbors constantly comment how delicious everything is, including our coffee.

The most amazing thing worth noting is my husbands ??no-longer? dandruff problem. The RainSoft Water System was the cure. I never dreamed that he??d be able to get away with using Suave. The amount of money we saved on purchasing commercial shampoo versus the very expensive dandruff shampoo is definitely worth noting.

I??d also like to applaud the Tri State Water Company. They call annually to make sure that the unit is properly maintained and do the necessary servicing to keep the unit running in tip-top shape. They are courteous and prompt and always make it a point to leave things exactly as they have found them.

I wish you all the luck with your system. I truly hope that you will be as happy with your purchase as we have been with ours.

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0 out of 2 people found this review helpful.

.

We just purchased this beautiful home and the water smelled so bad I couldn't stand it. We purchased the RainSoft water treatment and I can't explain the difference in the water. I can actually drink my water now. Thank you so much for your wonderful system.

5
★★★★★

We just purchased this beautiful home and the water smelled so bad I couldn't stand it. We purchased the RainSoft water treatment and I can't explain the difference in the water. I can actually drink my water now. Thank you so much for your wonderful system.

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0 out of 2 people found this review helpful.

.

I really noticed a difference after my shower. What a great feeling, no more dry, itchy, skin. I will recommend RainSoft water to all my friends and family.

5
★★★★★

I really noticed a difference after my shower. What a great feeling, no more dry, itchy, skin. I will recommend RainSoft water to all my friends and family.

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0 out of 2 people found this review helpful.

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Laundry is softer, whites are whiter. Dishes are cleaner and glasses very clear. Skin and hair are softer and shinier. Our drinking water and ice cubes taste great and is very clear. We think we made a great investment, and would recommend others buy RainSoft because it makes everything feel and taste better.

5
★★★★★

Laundry is softer, whites are whiter. Dishes are cleaner and glasses very clear. Skin and hair are softer and shinier. Our drinking water and ice cubes taste great and is very clear. We think we made a great investment, and would recommend others buy RainSoft because it makes everything feel and taste better.

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0 out of 2 people found this review helpful.

.

Rainsoft saved my life! Having soft water has been the greatest thing that has ever happened to me! The joy i felt the day my rainsoft system was installed made the day my children were born seem unimportant. My rainsoft water tastes of honey, from the lips of angels. The seemingly majical powers of this 9th wonder of the world have rendered soap completely unnecessary! It's saved me so much money that i'll be able to retire 20 years early! I'm telling you, no matter how much it costs, 5,000 to 10,000, it's well worth it! I would have purchased this system for ten times the cost! By the way, i am in no way employed by nor do i represent rainsoft in any way at all. In closing, if you have to put all your other bills on hold, get behind on your mortgage, etc., it would totally be worth spending thousands of dollars for a rainsoft water softening system!

1
★☆☆☆☆

Rainsoft saved my life! Having soft water has been the greatest thing that has ever happened to me! The joy i felt the day my rainsoft system was installed made the day my children were born seem unimportant. My rainsoft water tastes of honey, from the lips of angels. The seemingly majical powers of this 9th wonder of the world have rendered soap completely unnecessary! It's saved me so much money that i'll be able to retire 20 years early! I'm telling you, no matter how much it costs, 5,000 to 10,000, it's well worth it! I would have purchased this system for ten times the cost! By the way, i am in no way employed by nor do i represent rainsoft in any way at all. In closing, if you have to put all your other bills on hold, get behind on your mortgage, etc., it would totally be worth spending thousands of dollars for a rainsoft water softening system!

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2 out of 2 people found this review helpful.

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Our water tastes much better and is much softer. Our skin feels better and we use much less soap than before. We think we made a good investment in RainSoft because the quality and taste of the water is excellent! It is a great product for the price and the benefits are immediate, so we would definitely recommend a RainSoft system to others!

5
★★★★★

Our water tastes much better and is much softer. Our skin feels better and we use much less soap than before. We think we made a good investment in RainSoft because the quality and taste of the water is excellent! It is a great product for the price and the benefits are immediate, so we would definitely recommend a RainSoft system to others!

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0 out of 2 people found this review helpful.

.

The taste is better and the water is clear, not cloudy. We think we made a good investment in buying a RainSoft because the quality is much better. We would recommend RainSoft to others because the taste and clearness are great.

5
★★★★★

The taste is better and the water is clear, not cloudy. We think we made a good investment in buying a RainSoft because the quality is much better. We would recommend RainSoft to others because the taste and clearness are great.

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0 out of 2 people found this review helpful.

.

Rainsoft is one of the most cost effective home improvements a you can invest in. Rainsoft has made a profound difference in the lifestyle for me and my family.

5
★★★★★

Rainsoft is one of the most cost effective home improvements a you can invest in. Rainsoft has made a profound difference in the lifestyle for me and my family.

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0 out of 2 people found this review helpful.

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I would not recomend that anyone have the ''free water test'' done. I signed up for a free water test through home depot who, apparently sub-contracts this stuff out to rainsoft. I recieved many, MANY phone calls from them before i broke down and set up a time for this thing. The rainsoft representative was polite and did a satisfactory job with the testing and demo. However, i was given the impression that it would last no more than 45 minutes, there was no obligation to buy, and i would recieve a $20 home depot card at the end. TWO HOURS later this gentleman started a sales pitch. I tried to tell him politely that i had no intention of buying or signining anything. He was not taking no for an answer so i gave him a more definative NO. I guess blind stubborness is something they train into their representatives. At this point i became angry because the man was a stranger in my home, wasting my time and i considered it vey disrespectful to continue a HIGH PRESSURE sales pitch that was not welcome. I was on the verge of kicking him out when he FINALLY gave up and left. Please learn from my mistake. Anything that you are pressured to buy now now now is more than likely a steaming pile and waste of money. Oh i didn't mention the almost $7,000 this thing was gonna cost! It ammuses me that an employee of rainsoft, in an above review, insinuated that these negative reviews were being written by their competitors. Whatever helps you sleep at night buddy. Also funny that the only reson the rating is so high at a glance is because for every bad 1 star customer review there is an apologetic answer from an employee of the company with an attached 4 or 5 stars. So glad i did not buy. After my experience i'm actually more confident in the safety of my existing water upon seeing the test results of the demo and for that and that alone i thank the good people at rainsoft.

1
★☆☆☆☆

I would not recomend that anyone have the ''free water test'' done. I signed up for a free water test through home depot who, apparently sub-contracts this stuff out to rainsoft. I recieved many, MANY phone calls from them before i broke down and set up a time for this thing. The rainsoft representative was polite and did a satisfactory job with the testing and demo. However, i was given the impression that it would last no more than 45 minutes, there was no obligation to buy, and i would recieve a $20 home depot card at the end. TWO HOURS later this gentleman started a sales pitch. I tried to tell him politely that i had no intention of buying or signining anything. He was not taking no for an answer so i gave him a more definative NO. I guess blind stubborness is something they train into their representatives. At this point i became angry because the man was a stranger in my home, wasting my time and i considered it vey disrespectful to continue a HIGH PRESSURE sales pitch that was not welcome. I was on the verge of kicking him out when he FINALLY gave up and left. Please learn from my mistake. Anything that you are pressured to buy now now now is more than likely a steaming pile and waste of money. Oh i didn't mention the almost $7,000 this thing was gonna cost! It ammuses me that an employee of rainsoft, in an above review, insinuated that these negative reviews were being written by their competitors. Whatever helps you sleep at night buddy. Also funny that the only reson the rating is so high at a glance is because for every bad 1 star customer review there is an apologetic answer from an employee of the company with an attached 4 or 5 stars. So glad i did not buy. After my experience i'm actually more confident in the safety of my existing water upon seeing the test results of the demo and for that and that alone i thank the good people at rainsoft.

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3 out of 3 people found this review helpful.

.

My Rainsoft water exceded my wildest expectations, and then some!!!
The peace of mind it gives me is beyond measure!

5
★★★★★

My Rainsoft water exceded my wildest expectations, and then some!!!
The peace of mind it gives me is beyond measure!

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0 out of 1 people found this review helpful.

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I have been using a Rainsoft System for over 15 years and it has worked great. I have never had to have a repair on it even once. I love having soft water since I live in an area that naturally has ever hard water. The system has really helped prolong the life of many of my appliances. I would definitely buy again.

5
★★★★★

I have been using a Rainsoft System for over 15 years and it has worked great. I have never had to have a repair on it even once. I love having soft water since I live in an area that naturally has ever hard water. The system has really helped prolong the life of many of my appliances. I would definitely buy again.

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0 out of 1 people found this review helpful.

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I bought a rainsoft system about two years ago and it junk it does not do what they said it would do.. It is over 10,000 I still get the smell of
raw eggs from the sulpher Rainsoft should be investigated for crimal wrong doing. Warn others that they are a fly-by night operation. Charging outragous service fees on things that seem to break once the check has cleared. Rainsoft cost me 13,000 dollars I want some justice!!!!!

1
★☆☆☆☆

I bought a rainsoft system about two years ago and it junk it does not do what they said it would do.. It is over 10,000 I still get the smell of
raw eggs from the sulpher Rainsoft should be investigated for crimal wrong doing. Warn others that they are a fly-by night operation. Charging outragous service fees on things that seem to break once the check has cleared. Rainsoft cost me 13,000 dollars I want some justice!!!!!

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2 out of 2 people found this review helpful.

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If you want GREAT results then contact CLEAN WATER SOLUTIONS they are the best an cheaper!!!! And the people are AWESOME!!!

5
★★★★★

If you want GREAT results then contact CLEAN WATER SOLUTIONS they are the best an cheaper!!!! And the people are AWESOME!!!

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0 out of 1 people found this review helpful.

.

Don't bother having them test your water--they are just there to scam you out of at least $5000. The technician that came to our home gave us a lengthy show about how bad our water was and how great the RainSoft water was. Then at the end, he tried to say that we were already paying well over $8000 for our dirty water for a period of 10 years and that we would save money by purchasing their system. True or not true--I was very skeptical and told him that we would have to think about it. He said that the offer was only valid that night and would not take no for an answer! He implied that we were stupid and so on. Don't even take the first step! We were robbed of over 2 hours of our time as we were trying to politely get the technician out of the home by constantly coming up with all sorts of reasons why we didn't want to pay over $5000! Even when I finally said "NO! I'm not purchasing it right now--can I at least think about it overnight?" He said "No" and still didn't get the hint that we were done and wanted him to leave. I figured there must be a reason why he didn't want us to do a little research--now I know from reading all the comments. I am glad I didn't let him persuade us!

1
★☆☆☆☆

Don't bother having them test your water--they are just there to scam you out of at least $5000. The technician that came to our home gave us a lengthy show about how bad our water was and how great the RainSoft water was. Then at the end, he tried to say that we were already paying well over $8000 for our dirty water for a period of 10 years and that we would save money by purchasing their system. True or not true--I was very skeptical and told him that we would have to think about it. He said that the offer was only valid that night and would not take no for an answer! He implied that we were stupid and so on. Don't even take the first step! We were robbed of over 2 hours of our time as we were trying to politely get the technician out of the home by constantly coming up with all sorts of reasons why we didn't want to pay over $5000! Even when I finally said "NO! I'm not purchasing it right now--can I at least think about it overnight?" He said "No" and still didn't get the hint that we were done and wanted him to leave. I figured there must be a reason why he didn't want us to do a little research--now I know from reading all the comments. I am glad I didn't let him persuade us!

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2 out of 2 people found this review helpful.

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I bought my Rain Soft Water Treatment System in mid-October 2010, from Tri-State Water in Shreveport, LA. I really, really like it alot. I'm not much of a water drinker, but the water definitely tastes better. What I've noticed most of all for myself is that I no longer have to apply a lot of body lotion after a shower. In fact, I haven't used body lotion in over 2 weeks and I'm not all dry and itchy. Also, my daughter has some form of skin condition on her hands. We know that it is an allergic reaction to most soaps. As long as she does not use one of the soaps she's allergic too, her hands show a good deal of improvement. Yes, the system is costly, but if it helps her hands then it is well worth the cost to me, because her hands dry out and split open and it is extremely painful for her.

And I love the dishwashing powder they supplied. My glasses show no signs of clouding and the dishes come clean -- with only 1 tsp of powder.

The multi-purpose & window cleaners are great.

I LOVE the oatmeal bar soap they gave me. It is awesome.

The shampoo and laundry detergent are ok, may not be my favorite shampoo and Tide, but hey, who wants to smell like laundry detergent when you wear cologne???

Anyway, I have seen an impressive change in my water since buying the system.

BTW, my salesman was terrific. He showed me the system, gave me the price, made his sales pitch and then sat back and waited for me to make a decision. He never gave me any hardsell tactics. I appreciate him for that. The men who installed the system were very nice and professional. And the company has followed up with letters and phone calls making sure that I'm still happy with the system.

5
★★★★★

I bought my Rain Soft Water Treatment System in mid-October 2010, from Tri-State Water in Shreveport, LA. I really, really like it alot. I'm not much of a water drinker, but the water definitely tastes better. What I've noticed most of all for myself is that I no longer have to apply a lot of body lotion after a shower. In fact, I haven't used body lotion in over 2 weeks and I'm not all dry and itchy. Also, my daughter has some form of skin condition on her hands. We know that it is an allergic reaction to most soaps. As long as she does not use one of the soaps she's allergic too, her hands show a good deal of improvement. Yes, the system is costly, but if it helps her hands then it is well worth the cost to me, because her hands dry out and split open and it is extremely painful for her.

And I love the dishwashing powder they supplied. My glasses show no signs of clouding and the dishes come clean -- with only 1 tsp of powder.

The multi-purpose & window cleaners are great.

I LOVE the oatmeal bar soap they gave me. It is awesome.

The shampoo and laundry detergent are ok, may not be my favorite shampoo and Tide, but hey, who wants to smell like laundry detergent when you wear cologne???

Anyway, I have seen an impressive change in my water since buying the system.

BTW, my salesman was terrific. He showed me the system, gave me the price, made his sales pitch and then sat back and waited for me to make a decision. He never gave me any hardsell tactics. I appreciate him for that. The men who installed the system were very nice and professional. And the company has followed up with letters and phone calls making sure that I'm still happy with the system.

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1 out of 1 people found this review helpful.

.

First of all, there should be a zero for one of the ratings. This is one of the worst products that I have ever bought. First, the sales person lied to me about the system. I had sedement in my water and I was told that this system would correct the problem. WRONG. All it did was clog up the filter and I had to call for someone to come out and repair it, in which I was charged a service call.. Upon calling the company that I bought the system from, I found out that they had gone out of business and I would have to call another Rainsoft dealer. I recently had a new well dug.I no longer have any use for this piece of 5000. 00 dollar junk. I have not and will not use this system anymore. I was in hopes of finding someone or a group to file a joint lawsuit against this company for false advertisement and/or poor quality equipment..

1
★☆☆☆☆

First of all, there should be a zero for one of the ratings. This is one of the worst products that I have ever bought. First, the sales person lied to me about the system. I had sedement in my water and I was told that this system would correct the problem. WRONG. All it did was clog up the filter and I had to call for someone to come out and repair it, in which I was charged a service call.. Upon calling the company that I bought the system from, I found out that they had gone out of business and I would have to call another Rainsoft dealer. I recently had a new well dug.I no longer have any use for this piece of 5000. 00 dollar junk. I have not and will not use this system anymore. I was in hopes of finding someone or a group to file a joint lawsuit against this company for false advertisement and/or poor quality equipment..

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3 out of 3 people found this review helpful.

.

In response to the negative reviews posted here I would like to offer my help. If you have had a bad experience with B & D Quality Water, Inc. or its employees please call me directly at (888) 625-0555 ext 110. If you are a legitimate customer and not a competitor posting false complaints I would like to hear your concerns and address them promptly. B & D Quality Water, Inc. Sells, Installs and services hundreds of customers per month so we are aware we will get complaints from time to time please know we want to resolve them for you quickly.

5
★★★★★

In response to the negative reviews posted here I would like to offer my help. If you have had a bad experience with B & D Quality Water, Inc. or its employees please call me directly at (888) 625-0555 ext 110. If you are a legitimate customer and not a competitor posting false complaints I would like to hear your concerns and address them promptly. B & D Quality Water, Inc. Sells, Installs and services hundreds of customers per month so we are aware we will get complaints from time to time please know we want to resolve them for you quickly.

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1 out of 1 people found this review helpful.

.

rainsoft would better serve the consumer by selling direct I had a reverse osmosis system installed for my drinking water only. The dealer inflates the cost of the system but tells you how good a deal you are getting. rainsoft most not care how the dealers represent their product it's only a matter of time when the consumer finds out that the system is over priced. Don't try and write rainsoft they wont answer they must not like negative reports another poor business move.

1
★☆☆☆☆

rainsoft would better serve the consumer by selling direct I had a reverse osmosis system installed for my drinking water only. The dealer inflates the cost of the system but tells you how good a deal you are getting. rainsoft most not care how the dealers represent their product it's only a matter of time when the consumer finds out that the system is over priced. Don't try and write rainsoft they wont answer they must not like negative reports another poor business move.

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3 out of 4 people found this review helpful.

.

Hello! My name is Scott Harmon I am the director of technical service and customer focus for AWTP, LLC ?? the parent company of RainSoft. We are the manufacturer of RainSoft water treatment equipment. Since 1953, we have worked with our network of independent authorized dealers to provide the finest water treatment equipment in the industry. I am sorry to hear that your experience with our local dealer did not measure up to the standards that we work to uphold. While all our dealers strive for 100% customer satisfaction, we know that there will be times when we fall short of the mark. Your experience with higher electrical bills is uncommon as most al of our systems use less than a 30 watt light bulb and while all water treatment system use water to clean, ours is one of the most efficient available today. Please feel free to contact us and we will work with you and your local dealer to resolve the issue. Please include your original post with your response. Thank you. customerfocus@rainsoft.com

4
★★★★☆

Hello! My name is Scott Harmon I am the director of technical service and customer focus for AWTP, LLC ?? the parent company of RainSoft. We are the manufacturer of RainSoft water treatment equipment. Since 1953, we have worked with our network of independent authorized dealers to provide the finest water treatment equipment in the industry. I am sorry to hear that your experience with our local dealer did not measure up to the standards that we work to uphold. While all our dealers strive for 100% customer satisfaction, we know that there will be times when we fall short of the mark. Your experience with higher electrical bills is uncommon as most al of our systems use less than a 30 watt light bulb and while all water treatment system use water to clean, ours is one of the most efficient available today. Please feel free to contact us and we will work with you and your local dealer to resolve the issue. Please include your original post with your response. Thank you. customerfocus@rainsoft.com

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1 out of 1 people found this review helpful.

.

We've had our system for about 7 years now. The only thing it does is raise the electric bill and the water bill. Oh, and the neighbors have mentioned it to us a couple of times because it's so loud at night it sounds like someone is being murdered & chopped up in our garage. We HATE it and only wish we could figure out how to bypass the stupid thing and turn it off. We've asked them more then once to help us and they refuse. At one point we we're going to sell our home just to get away from it!

1
★☆☆☆☆

We've had our system for about 7 years now. The only thing it does is raise the electric bill and the water bill. Oh, and the neighbors have mentioned it to us a couple of times because it's so loud at night it sounds like someone is being murdered & chopped up in our garage. We HATE it and only wish we could figure out how to bypass the stupid thing and turn it off. We've asked them more then once to help us and they refuse. At one point we we're going to sell our home just to get away from it!

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2 out of 3 people found this review helpful.

.

Bad and poor!!! Do not trust or buy!!! We own a business and thought that this system would bring good water to the home. NOPE. Tons of hidden fees and service reps who don't know what they are talking about. It's been 3K later and still no clean water. DO YOUR RESEARCH!! DON"T BUY FROM B&D!!!! You have to pay a fee every year, just to keep up the "warranty"...

1
★☆☆☆☆

Bad and poor!!! Do not trust or buy!!! We own a business and thought that this system would bring good water to the home. NOPE. Tons of hidden fees and service reps who don't know what they are talking about. It's been 3K later and still no clean water. DO YOUR RESEARCH!! DON"T BUY FROM B&D!!!! You have to pay a fee every year, just to keep up the "warranty"...

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2 out of 3 people found this review helpful.

.

I've had and enjoyed my rainsoft for many years. yes I paid a lot for the unit and probably could have got something cheaper but we get what we pay for. Rainsoft offers the best warranty available and stands behind their products. As far as finding service parts or replacement filters cheaper on-line sure you can but they do not work and are not the same. I've tried knock off filters to try to save a buck but ended up replacing them with the Rainsoft ones after 2 months due to the prefilter falling apart. Be careful of online deals, they are CHEAP for a reason.

5
★★★★★

I've had and enjoyed my rainsoft for many years. yes I paid a lot for the unit and probably could have got something cheaper but we get what we pay for. Rainsoft offers the best warranty available and stands behind their products. As far as finding service parts or replacement filters cheaper on-line sure you can but they do not work and are not the same. I've tried knock off filters to try to save a buck but ended up replacing them with the Rainsoft ones after 2 months due to the prefilter falling apart. Be careful of online deals, they are CHEAP for a reason.

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2 out of 2 people found this review helpful.

.

We bought the Gold Series system with the UF Series RO Drinking Water System in Oct 05. #1: The sales reps are not honest. Ask to read the manual while they are giving you their presentation. Our rep made many claims that not even the manual will back up. Example, the membrane was supposed to last at least 3 yrs according to the rep. It's first replacement was at 2 yrs and could have been replaced at 18 mos, when we noticed a diff in the water. At 3 yrs, it needs to be replaced again. NEVER buy at the presentation, research and make an informed decision. #2: The computer has never worked right. It has NEVER sounded the alarm to let us know that the salt level is low. We've mentioned it each time they come out to service the unit at the "annual" servicing. No one has done anything to repair the system. Even when we complained on the phone, they said they would come check it out...for a fee. #3: There is no recommended retail price for the system. This means that the price of the same system can range from $1K

1
★☆☆☆☆

We bought the Gold Series system with the UF Series RO Drinking Water System in Oct 05. #1: The sales reps are not honest. Ask to read the manual while they are giving you their presentation. Our rep made many claims that not even the manual will back up. Example, the membrane was supposed to last at least 3 yrs according to the rep. It's first replacement was at 2 yrs and could have been replaced at 18 mos, when we noticed a diff in the water. At 3 yrs, it needs to be replaced again. NEVER buy at the presentation, research and make an informed decision. #2: The computer has never worked right. It has NEVER sounded the alarm to let us know that the salt level is low. We've mentioned it each time they come out to service the unit at the "annual" servicing. No one has done anything to repair the system. Even when we complained on the phone, they said they would come check it out...for a fee. #3: There is no recommended retail price for the system. This means that the price of the same system can range from $1K

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2 out of 3 people found this review helpful.

.

We had a Rainsoft system installed a few years ago, and it seemed to work okay. We did a remodel last year and had to have the system reinstalled. We called B&D to make sure our system was reinstalled properly. The technician did not check connections at our sink for leaks, which caused a flood and damage on our new flooring. They promised to repair the damage, then late refused and blamed our remodel contractor. The technician also damaged our new sink cabinet doors.

After several months of wrangling, they agree to provide one reduced charge service of the system -- no damages compensation. The technician on this occasion could not properly adjust the brine system, and we had salty water ever since.

I eventually set the system to bypass and have my original untreated water, which is superior to the treated Rainsoft water.

I have done research since which indicates to me that the Rainsoft system, at best, is overpriced compared to other salt-based systems. No-salt softening is more economic

1
★☆☆☆☆

We had a Rainsoft system installed a few years ago, and it seemed to work okay. We did a remodel last year and had to have the system reinstalled. We called B&D to make sure our system was reinstalled properly. The technician did not check connections at our sink for leaks, which caused a flood and damage on our new flooring. They promised to repair the damage, then late refused and blamed our remodel contractor. The technician also damaged our new sink cabinet doors.

After several months of wrangling, they agree to provide one reduced charge service of the system -- no damages compensation. The technician on this occasion could not properly adjust the brine system, and we had salty water ever since.

I eventually set the system to bypass and have my original untreated water, which is superior to the treated Rainsoft water.

I have done research since which indicates to me that the Rainsoft system, at best, is overpriced compared to other salt-based systems. No-salt softening is more economic

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2 out of 3 people found this review helpful.

.

I purchased a Rainsoft system several years ago and have always had great results. The water has always been great and when I needed help replacing my filters the service people were friendly and helpful. I have referred several friends and family members to Rainsoft and everyone has been happy. I am suprised by what I have read on here and feel the happy customers never write reviews. I did some research and this company has been in business for years and has thousands of customers, so these few complaints out of the thousands of customers should be a sign of how rare the problems truly are. I would recomend this company to anyone, especially those with skin problems.

5
★★★★★

I purchased a Rainsoft system several years ago and have always had great results. The water has always been great and when I needed help replacing my filters the service people were friendly and helpful. I have referred several friends and family members to Rainsoft and everyone has been happy. I am suprised by what I have read on here and feel the happy customers never write reviews. I did some research and this company has been in business for years and has thousands of customers, so these few complaints out of the thousands of customers should be a sign of how rare the problems truly are. I would recomend this company to anyone, especially those with skin problems.

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1 out of 1 people found this review helpful.

.

I also bought a system from B& D and it was a true pleasure to work with this company. My water is perfect now and i have had nothing but great results. I would highly recommend them to anyone looking for good water and clean air. The air and water systems they have are amazing.

5
★★★★★

I also bought a system from B& D and it was a true pleasure to work with this company. My water is perfect now and i have had nothing but great results. I would highly recommend them to anyone looking for good water and clean air. The air and water systems they have are amazing.

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2 out of 2 people found this review helpful.

.

I have had my water system for 12 years. I Love my water! I change my filters as recommended and have needed only limited maintenance it was not cheap but neither is any appliance repair. One of the best decisions I have made for my family. Thanks B & D Quality Water!The Harrison's. p.s. I find it interesting that the negative comments made here are anonymous. I was curious so I called the BBB, interestingly they show no unanswered complaints.

5
★★★★★

I have had my water system for 12 years. I Love my water! I change my filters as recommended and have needed only limited maintenance it was not cheap but neither is any appliance repair. One of the best decisions I have made for my family. Thanks B & D Quality Water!The Harrison's. p.s. I find it interesting that the negative comments made here are anonymous. I was curious so I called the BBB, interestingly they show no unanswered complaints.

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2 out of 2 people found this review helpful.

.

In response to the negative reviews posted here I would like to offer my help. If you have had a bad experience with B & D Quality Water, Inc. or its employees please call me directly at (888) 625-0555 ext 110. If you are a legitimate customer and not a competitor posting false complaints I would like to hear your concerns and address them promptly. B & D Quality Water, Inc. Sells, Installs and services hundreds of customers per month so we are aware we will get complaints from time to time please know we want to resolve them for you quickly.

5
★★★★★

In response to the negative reviews posted here I would like to offer my help. If you have had a bad experience with B & D Quality Water, Inc. or its employees please call me directly at (888) 625-0555 ext 110. If you are a legitimate customer and not a competitor posting false complaints I would like to hear your concerns and address them promptly. B & D Quality Water, Inc. Sells, Installs and services hundreds of customers per month so we are aware we will get complaints from time to time please know we want to resolve them for you quickly.

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2 out of 4 people found this review helpful.

.

You will regret if you do not take this advice seriously.

Reps do not know what they are selling, they do not know what they are talking about, there is little to no communications between the depts.

It took a WHOLE YEAR to get my unit working properly. Imagine the headache, time, pay deduction involved to get the unit working properly.

It took over 12 people to get my unit working!!

I AM SOO ANGRY WITH B & D IT'S NOT EVEN FUNNIE!

DO NOT BUY FROM B & D! IT'S NOT WORTH IT!!!!!!
On a scale of 1 to 10 with 10 being the best, B & D Quality Waters received a -1 trillion.

1
★☆☆☆☆

You will regret if you do not take this advice seriously.

Reps do not know what they are selling, they do not know what they are talking about, there is little to no communications between the depts.

It took a WHOLE YEAR to get my unit working properly. Imagine the headache, time, pay deduction involved to get the unit working properly.

It took over 12 people to get my unit working!!

I AM SOO ANGRY WITH B & D IT'S NOT EVEN FUNNIE!

DO NOT BUY FROM B & D! IT'S NOT WORTH IT!!!!!!
On a scale of 1 to 10 with 10 being the best, B & D Quality Waters received a -1 trillion.

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4 out of 6 people found this review helpful.

.

DO NOT BUY RAINSOFT FROM B & D!!!

Sales reps do not know what they are talking about. They do not communicate with B & D, installers have poor cust serv skills...no respect for your home. Installers want the easy way out, less work when they install your system. Sales rep promised free move of system within first year, confirmed with their main office & installers...five months later...NOT TRUE!! It's gonna cost us $190 after the thousands we paid for their system. Sales rep didn't put it in the contract. Guess we should have double checked that! Our bad, but boy, that sales rep doesn't know what's coming to her! My sis in law bought a system, different installers, they tracked mud on her new carpet after she asked them to take off their shoes...then they messed up her a/c system when they installed the air filter which is not really an air filter...it's just a beam of light. DO NOT BUY RAINSOFT!!! There are other CHEAPER systems and alternatives that do the same thing!!!

1
★☆☆☆☆

DO NOT BUY RAINSOFT FROM B & D!!!

Sales reps do not know what they are talking about. They do not communicate with B & D, installers have poor cust serv skills...no respect for your home. Installers want the easy way out, less work when they install your system. Sales rep promised free move of system within first year, confirmed with their main office & installers...five months later...NOT TRUE!! It's gonna cost us $190 after the thousands we paid for their system. Sales rep didn't put it in the contract. Guess we should have double checked that! Our bad, but boy, that sales rep doesn't know what's coming to her! My sis in law bought a system, different installers, they tracked mud on her new carpet after she asked them to take off their shoes...then they messed up her a/c system when they installed the air filter which is not really an air filter...it's just a beam of light. DO NOT BUY RAINSOFT!!! There are other CHEAPER systems and alternatives that do the same thing!!!

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5 out of 7 people found this review helpful.

.

I regret buying a water softener from this Company, after only 3 months it broke down, and they wanted $200 to come look at it. I had so many problems with it and finally I just gave up and disconnected it. Now I have sitting in my garage a $3K mistake.

1
★☆☆☆☆

I regret buying a water softener from this Company, after only 3 months it broke down, and they wanted $200 to come look at it. I had so many problems with it and finally I just gave up and disconnected it. Now I have sitting in my garage a $3K mistake.

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4 out of 6 people found this review helpful.

.

In November of 2005 I called Rainsoft B & D Quality Water for a whole house water filtration system. I still have brown water. I have not once had clear water and now in March of 2007 I finally decided to just ask them for my money back. After them not calling me back and continuous lies that I've caught them in, I'm still waiting for my money and still have brown water! I do not recommend them at all!!!!! They will not treat you right and will probably lie to you!

1
★☆☆☆☆

In November of 2005 I called Rainsoft B & D Quality Water for a whole house water filtration system. I still have brown water. I have not once had clear water and now in March of 2007 I finally decided to just ask them for my money back. After them not calling me back and continuous lies that I've caught them in, I'm still waiting for my money and still have brown water! I do not recommend them at all!!!!! They will not treat you right and will probably lie to you!

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4 out of 6 people found this review helpful.

.

We had this very expensive water filter system installed 3 years ago and have had nothing but problems with it. From the first day it didn't work right. We called the company right away and they sent someone out that proceded to jack the system up even worse. The stuff inside the system called "green sand" went all through our pipes clogging everything including the showers, sinks and clothes washer. After calling again several times we finally gave up and told them to just take it out. "Nope, not gonna happen" is what we were told.
We were told when we bought the system it would have to be serviced once a year costing $60. each time. Turnes out it dosn't make it 6 months without needing service and it costs us close to $200 each time they come out here. Filters that are supposed to last 5 years only last 2 and the cleaning products they sell you with the system is useless crap.
At one point the Rainsoft company would not return our calls and we ended up hiring our attourney to get them to call us back. Tha

1
★☆☆☆☆

We had this very expensive water filter system installed 3 years ago and have had nothing but problems with it. From the first day it didn't work right. We called the company right away and they sent someone out that proceded to jack the system up even worse. The stuff inside the system called "green sand" went all through our pipes clogging everything including the showers, sinks and clothes washer. After calling again several times we finally gave up and told them to just take it out. "Nope, not gonna happen" is what we were told.
We were told when we bought the system it would have to be serviced once a year costing $60. each time. Turnes out it dosn't make it 6 months without needing service and it costs us close to $200 each time they come out here. Filters that are supposed to last 5 years only last 2 and the cleaning products they sell you with the system is useless crap.
At one point the Rainsoft company would not return our calls and we ended up hiring our attourney to get them to call us back. Tha

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4 out of 6 people found this review helpful.

 

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