Zermeno Iron Works

I am not happy. Does not fulfil verbal agreements made. The guys is a snake and does bad work. Use his contract to get out of things he said he would do. Careful how he writes up his contract. It is not clear what he uses and how he does things. He verbally makes you feel comfortable and dos not come through. The iron fence came out not matching. Some parts of the fence were flat black, while others were gloss black. A brand new $6,000 dollar fence came out lokking like a old refinished fence. Not all parts of the fence was welded correctly. I did not notice until friends came over and pointed it out. Verry SLOPPY and rushed job. Requested for large down payments before and through the job. I do not recomend this company. My experience was horrible. My husband is furious before we feel helpless. Contract was too broad for us to fight him on it. Do not give him the benifit of your hard earn business and savings. We saved for a long time for our fence and was deeply dissapointed. We feel like victims. I want to call "Seven on Your Side." They require the contract to be more clarified. Our experience is left in the dark feeling as if we were RAPED for our hard earn money.
I recomend doing your research first and go with friends or coworkers referal.
Thank You

This company representative Al is a liar. He make promises to families and do not keep them. Same way he doesnt stick to his diet is the same way he doesnt stick to his contract. We requested the $5900 dollar iron fence have matching gold or silver locks. Either way we would be fine, whichever easiar for him. We try to reason with him, so he denies us and paints both of the locks black to match the fence. Which is very ugly by the way. We told him, "How is this professional courtesy after we are spending this much money on a 40 ft iron fence?"
This company can learn a lot about courtesy from other five star companies, but this Zermeno's Custom Iron Works is a low budget lazy fence company. He subcontracts out part of his work to keep his profit up after he charges so much.
We had figured in the begining he was worth it with all the fake unfulfilled promises he made. Boy, were we wrong! We learned our lesson. Please do not make the same mistake as we did. My family is very upset so I had to vent for them. BeAWARE!!! I dont think we are the only customers who feels this way.
Horrible people, especially AL needs to understand it is never too late to change his ways. He can still go and change those locks out. Once this happens, I will consider deleting my post. Gave us the bull talk he lives in Martines and he is tired, he doesn't have time for this. He's a liar, that's what he IS!!! CUSTOMERS COME FIRST! Afterall we are the business, correct?
Thanks for listening.
Concerned Yelp reviewer,
Andrew

We recently hired Zermeno's Custom Iron Works for a project and were amazed at the end result of his work. Workmanship, design, installation, and customer relations were excellent. If you are about to remodel a home, try custom iron work for a custom look that few have, and go to Zermeno's for a look of customization that few can match.

Zermeno' Custom Iron Works has move to 14143 Washington Ave
San Leandro, CA 94577 and they have a new web site at http://z-ironworks.com