Animal Urgent Care Of South Orange County

★★★★☆

About Animal Urgent Care Of South Orange County

Categories
  • Emergency Vets
Details
  • Emergency Room
Special Offer
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Products
  • digital radiography, ultrasonography, onsite blood analysis, anesthesia, surgery, fluid therapy, and

Pets & Animals

Pets & Animals
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VCA Mission Viejo Animal Hospital

26852 Oso Parkway Mission Viejo, CA

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LAKE FOREST ANIMAL CLINIC

24301 Muirlands Blvd P Lake Forest, CA

4.0 4
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Very reputable emergency hospital. I have brought a pet there and first noticed how clean and nice it is inside. They have MANY thank you cards and pictures from all of their clients in display. The staff is very nice, mature, understanding and they always give estimates before anything is done :) The Dr's are like no other Doctors I've met before!! They are extremely intelligent, confident and outgoing so you feel very comfortable. The prices can be high but this is normal for an emergency (after hours) facility. I am so thankful to have them close by and would recommend them to anyone and everyone!

5
★★★★★

Very reputable emergency hospital. I have brought a pet there and first noticed how clean and nice it is inside. They have MANY thank you cards and pictures from all of their clients in display. The staff is very nice, mature, understanding and they always give estimates before anything is done :) The Dr's are like no other Doctors I've met before!! They are extremely intelligent, confident and outgoing so you feel very comfortable. The prices can be high but this is normal for an emergency (after hours) facility. I am so thankful to have them close by and would recommend them to anyone and everyone!

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I think they are the WORST vet I have ever been to. My dog had a very serious surgery and was needing to spend the night for observation at the urgent care brought over from my normal vet. First they wanted to charge me $800-1000.00 for observation and when I told them I couldnt afford that after a 4,000 surgery they said they would do minimal observation to make sure he was not in pain, and to see if he would need another blood transfusion. When I picked him up the following morning he could not walk, but they insisted on making him try. THEY PULLED HIM WITH A CHOKER COLLAR FOR 6 FT!!! until I screamed at them to stop. He was bleeding from the insision and it was all over the floor and they were actually speaking loudly and was still trying to get him to wake up. They finally put him on a gurnie, didnt even strap him into it, so when they picked him up he tried to get off the gurnie and they almost dropped him. They were terrible, hasd no idea how to handle him. Were very rude, and bottom line is if I couldnt pay $1000.00 they treated him the way they did. As it was my bill exceeded $500.00 for nothing, and to know that my dog was treated like that while I was there, terrifies me how he was treated when I was not. My dog has 3-4 months to live and they should be ashamed of themselves. I wouldnt have my worst enemy visit that place!!

1
★☆☆☆☆

I think they are the WORST vet I have ever been to. My dog had a very serious surgery and was needing to spend the night for observation at the urgent care brought over from my normal vet. First they wanted to charge me $800-1000.00 for observation and when I told them I couldnt afford that after a 4,000 surgery they said they would do minimal observation to make sure he was not in pain, and to see if he would need another blood transfusion. When I picked him up the following morning he could not walk, but they insisted on making him try. THEY PULLED HIM WITH A CHOKER COLLAR FOR 6 FT!!! until I screamed at them to stop. He was bleeding from the insision and it was all over the floor and they were actually speaking loudly and was still trying to get him to wake up. They finally put him on a gurnie, didnt even strap him into it, so when they picked him up he tried to get off the gurnie and they almost dropped him. They were terrible, hasd no idea how to handle him. Were very rude, and bottom line is if I couldnt pay $1000.00 they treated him the way they did. As it was my bill exceeded $500.00 for nothing, and to know that my dog was treated like that while I was there, terrifies me how he was treated when I was not. My dog has 3-4 months to live and they should be ashamed of themselves. I wouldnt have my worst enemy visit that place!!

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Animal Urgent Care did an incredible job of caring for our German Shepherd dog, Ulan. Our dog was in critical condition and it was a very difficult time for us, but Animal Urgent Care helped us in every way possible. We were able to see him anytime day or night. We were allowed back where they were treating him, and we were welcome to stay with him as long as we wanted. It was clear to us as we watched the staff tend to Ulan and all the other pets that they truly cared. All the animals were treated with great care and compassion. Dr. Cory Stryker kept us constantly updated on our dog?s condition, and explained thoroughly each recommended action taken by her and the staff as they went along. When our dog was done with treatment, we received a highly detailed summary of exactly what was done to him and why. And, after discharge Dr. Robert Berschauer was extremely gracious to spend some of his own valuable time on his day off explaining in detail the situation as well. We cannot imagine a better experience under such difficult circumstances. We would like to thank everyone at Animal Urgent Care for their support and for taking such good care of Ulan. Your card signed by all the staff meant very much to us and we will keep it forever.

2
★★★★★

Animal Urgent Care did an incredible job of caring for our German Shepherd dog, Ulan. Our dog was in critical condition and it was a very difficult time for us, but Animal Urgent Care helped us in every way possible. We were able to see him anytime day or night. We were allowed back where they were treating him, and we were welcome to stay with him as long as we wanted. It was clear to us as we watched the staff tend to Ulan and all the other pets that they truly cared. All the animals were treated with great care and compassion. Dr. Cory Stryker kept us constantly updated on our dog?s condition, and explained thoroughly each recommended action taken by her and the staff as they went along. When our dog was done with treatment, we received a highly detailed summary of exactly what was done to him and why. And, after discharge Dr. Robert Berschauer was extremely gracious to spend some of his own valuable time on his day off explaining in detail the situation as well. We cannot imagine a better experience under such difficult circumstances. We would like to thank everyone at Animal Urgent Care for their support and for taking such good care of Ulan. Your card signed by all the staff meant very much to us and we will keep it forever.

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I've been unfortunate to have had to need an after hours urgent/emergency care place for my dog. She has been here 3 times and each time, she was attended to quite quickly. The staff is so sweet and caring, never patronizing. It is a little pricey, but that is to be expected from an after hours location.

I'm grateful we have this option.

5
★★★★★

I've been unfortunate to have had to need an after hours urgent/emergency care place for my dog. She has been here 3 times and each time, she was attended to quite quickly. The staff is so sweet and caring, never patronizing. It is a little pricey, but that is to be expected from an after hours location.

I'm grateful we have this option.

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