Language Education Abroad Program-Leap

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About Language Education Abroad Program-Leap

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Education

Education
More choices in Orinda:
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Carrington College

380 Civic Dr 300 Pleasant Hill, CA

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Kids Into Speaking Spanish / KISS

2162 Mountian Blvd Oakland, CA

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Stay away from A.L.M.A.!! They are the rudest, most unprofessional people I have encountered in a very long time. And they are crooks!!! They charged my credit card for lessons that my son never took. When I tried to talk to them about the mistake, they yelled at me and refused to refund my $100. So I had to dispute the charge with my credit card company and won - I got my $100 back. But then when I returned the instrument that we were renting they made it impossible to get the $100 deposit back even though the instrument was returned in perfect condition. The young woman perhaps the daughter of the owner with a horrible attitude at the front desk (who told her friend that hung out while she "worked" that "she was hated by everyone") would always make excuses for why the deposit was not returned: they hadn't had a chance to look over the instrument, the manager has unavailable, etc. They still owe me $100! Campana Music in Lafayette is a much better option. They won't steal money from you by charging your credit card for lessons you never asked for and never took like ALMA does - I guess that is how ALMA makes their money because it certainly isn't by providing good customer service.

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★☆☆☆☆

Stay away from A.L.M.A.!! They are the rudest, most unprofessional people I have encountered in a very long time. And they are crooks!!! They charged my credit card for lessons that my son never took. When I tried to talk to them about the mistake, they yelled at me and refused to refund my $100. So I had to dispute the charge with my credit card company and won - I got my $100 back. But then when I returned the instrument that we were renting they made it impossible to get the $100 deposit back even though the instrument was returned in perfect condition. The young woman perhaps the daughter of the owner with a horrible attitude at the front desk (who told her friend that hung out while she "worked" that "she was hated by everyone") would always make excuses for why the deposit was not returned: they hadn't had a chance to look over the instrument, the manager has unavailable, etc. They still owe me $100! Campana Music in Lafayette is a much better option. They won't steal money from you by charging your credit card for lessons you never asked for and never took like ALMA does - I guess that is how ALMA makes their money because it certainly isn't by providing good customer service.

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