Sprint Store

★★☆☆☆
  • 26861 Aliso Creek Rd

    Aliso Viejo, CA 92656

    Map & Directions
  • 949-448-5100

About Sprint Store

Categories
  • Cell Phones
  • Consumer Electronics Stores
  • Telephone Service
  • Telecommunications
  • Communications
  • Video Conferencing
  • Communications Consultants
Details
  • Cell Phone Rental
  • Cell Phones
Hours
M-Sa 10am-8pm, Su 11am-7pm
Keywords
  • cell phone accessories
  • cell phone repair
  • cell phone repair store
  • cell phone services
  • cell phone stores
  • cell phones
  • cell repair
  • cellular phones
  • cellular service providers
  • electronics store
  • mobile phone store
  • mobile phones
  • phone number
  • phone repair
  • phone store
  • phones repair service
  • sprint
  • sprint plans
  • sprint.com
  • sprint phone
  • sprint phones
  • sprint stores
  • sprint cell phones
  • sprint corporate office
  • sprint store
  • sprint wireless
  • sprint wireless store
  • telephone service
  • used cell phones
  • wireless
  • wireless network
  • tablet
  • Samsung Galaxy
  • Samsung
  • iPhone
  • phones
  • cell phone plans
  • phone and plans
  • galaxy s6
  • galaxy s5
  • Samsung galaxy s5
  • Samsung galaxy s6
  • iPhone 380
  • iPhone 6 plus
  • iPhone 379
  • iPhone 6s
  • iPad mini
  • iPad air
  • apple iPhone
  • new iphone
Products
  • Unlimited data (available on select plans)
  • 4G LTE
  • HD Voice
  • phone deals and promotions
  • accessories
  • home phone solutions with Sprint Phone Connect
  • wireless service
Brands
  • Apple
  • Samsung
  • HTC
  • Android
  • LG
  • Motorola
  • Blackberry
  • Bluetooth
  • accessories
Services
  • Repair
  • Bill Pay Service
  • Small Business Expert
  • Book an Appointment
  • Reserve in Store
  • Pokemon Go Gym

Communications & Utilities

Communications & Utilities
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2.1667 6
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.

Seriously, spend the time and go to the Irvine store. They are so much better there- nicer and more competent. \r\nFrom long lines, to poor management of resources, to huge mistakes resulting in losing data (i.e. all data wiped by ""mistake"" from my device), my experience was a disaster. In the end, all the manager could offer for such an experience and loss of my data was an apology. \r\n

0
★☆☆☆☆

Seriously, spend the time and go to the Irvine store. They are so much better there- nicer and more competent. \r\nFrom long lines, to poor management of resources, to huge mistakes resulting in losing data (i.e. all data wiped by ""mistake"" from my device), my experience was a disaster. In the end, all the manager could offer for such an experience and loss of my data was an apology. \r\n

.

Absolutely the worst service . I have 6 business lines with Sprint, pay for insurance on all phones, yet when I went to have a brand new phone that was defective replaced, they start giving me the run around. They carry no inventory, so every problem you have, they require you to go in, wait two hours minimum before they get to it (no rental or loaner phone option), then after their incompetent techs verify the problem, they will tell you to come back in four to five days, and wait another two to three hours before they give you a replacement phone. I have received 4 replacement phones in less than a month, and they all have had some kind of problem. 8 round trips, over 10 hours in the store, and now they tell me there is a limit for how many replacements you can have in a month. None were my fault, but defective phones. THEY ARE THE WORST. Will be changing service provider as soon as this contract is over.

0
★☆☆☆☆

Absolutely the worst service . I have 6 business lines with Sprint, pay for insurance on all phones, yet when I went to have a brand new phone that was defective replaced, they start giving me the run around. They carry no inventory, so every problem you have, they require you to go in, wait two hours minimum before they get to it (no rental or loaner phone option), then after their incompetent techs verify the problem, they will tell you to come back in four to five days, and wait another two to three hours before they give you a replacement phone. I have received 4 replacement phones in less than a month, and they all have had some kind of problem. 8 round trips, over 10 hours in the store, and now they tell me there is a limit for how many replacements you can have in a month. None were my fault, but defective phones. THEY ARE THE WORST. Will be changing service provider as soon as this contract is over.

.

Absolutely the worst service, incompetent technicians and management should all be fired. I have 6 business lines with Sprint, pay for insurance on all phones, yet when I went to have a brand new phone that was defective replaced, they start giving me the run around. They carry no inventory, so every problem you have, they require you to go in, wait two hours minimum before they get to it (no rental or loaner phone option), then after their incompetent techs verify the problem, they will tell you to come back in four to five days, and wait another two to three hours before they give you a replacement phone. I have received 4 replacement phones in less than a month, and they all have had some kind of problem. 8 round trips, over 10 hours in the store, and now they tell me there is a limit for how many replacements you can have in a month. None were my fault, but defective phones. THEY ARE THE WORST. Will be changing service provider as soon as this contract is over.

1
★☆☆☆☆

Absolutely the worst service, incompetent technicians and management should all be fired. I have 6 business lines with Sprint, pay for insurance on all phones, yet when I went to have a brand new phone that was defective replaced, they start giving me the run around. They carry no inventory, so every problem you have, they require you to go in, wait two hours minimum before they get to it (no rental or loaner phone option), then after their incompetent techs verify the problem, they will tell you to come back in four to five days, and wait another two to three hours before they give you a replacement phone. I have received 4 replacement phones in less than a month, and they all have had some kind of problem. 8 round trips, over 10 hours in the store, and now they tell me there is a limit for how many replacements you can have in a month. None were my fault, but defective phones. THEY ARE THE WORST. Will be changing service provider as soon as this contract is over.

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.

this sprint store is probably one of the best. the employees are very knowledgable and willing to help. they always have great deals on phones and service plans. definately check this one out

4
★★★★☆

this sprint store is probably one of the best. the employees are very knowledgable and willing to help. they always have great deals on phones and service plans. definately check this one out

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.

I completely agree with the first review. This store is super SLOW! However, once you finally get someone to help you, they are very knowledgeable about the product.

3
★★★☆☆

I completely agree with the first review. This store is super SLOW! However, once you finally get someone to help you, they are very knowledgeable about the product.

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.

While the Sprint company itself has no regard for customer service (I'd give them a 0) this particular store is OK. I had to go to the store when I upgraded my phones, and even though they were SLOW, they were somewhat helpful, and I got better service than expected.

3
★★★☆☆

While the Sprint company itself has no regard for customer service (I'd give them a 0) this particular store is OK. I had to go to the store when I upgraded my phones, and even though they were SLOW, they were somewhat helpful, and I got better service than expected.

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Message from Sprint Store

Switch to Sprint! Sprint's network reliability is within 1% of the other guys. And we have the BEST price for Unlimited. Get the phones you want with Unlimited Data, Talk and Text without having to worry about running out of data or being surprised by overage charges (streams video up to HD 1080p, music up to 1.5 Mbps, gaming up to 8 Mbps; data deprioritization during congestion). And, our “Buyback” program offers account credits for your eligible phone. Visit your local Sprint store in Aliso Viejo, CA or give them a call to find what you’re looking for.

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