Santa Ana Dental Group

★★★☆☆
  • 715 S Main St

    Santa Ana, CA 92701

    Map & Directions
  • 714-835-6616

About Santa Ana Dental Group

Categories
Hours
Mon-Fri 9am-8pm, Sat 9am-3pm

Health & Medical

Health & Medical
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Staff is incompetent and horrible, I only go there for Dr. Dash. She is the only dentist that is honest and cares. I only recommend this place because of her!

5
★★★★★

Staff is incompetent and horrible, I only go there for Dr. Dash. She is the only dentist that is honest and cares. I only recommend this place because of her!

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(This review is not for David Cashman, he is really good, but he is never really there)

The only reason why I came here is because it was soo cheap. They did not make me co-pay with a PPO. I had two insurances at the time, and they billed both to get extra money. My tooth had cracked, but I didnt really have the money to go somewhere else.

The dentists were all very nice, caring, and had excellent credentials. However, they just were not very good. I had four crowns done in the duration of two years. The following year, I went to a new dentist. It turned out the reason I had a sensitivity to sweet stuff on all the areas where I had a crown placed was because all of my crowns were botched. They had huge margins(gaps) and were all leaking. I had to get four new crowns (very expensive).

In addition, the staff was really rude, and not professional at all. Especially, the fake blonde curly haired one. She talked down to me, and acted like I didnt know anything, when I knew more about the procedural stuff than she did.

And it doesn't stop there, their billing and coordinating staff is all very incompetent. The staff is supposed to check for benefits and look up the coverage plan for the patients (that is their sole job). A dental insurance plan already has pre-determined amounts they are willing to pay for each procedure, and a maximum top off for the year they are willing to pay. When I went to the dentist to get my work done, they told me my maximum amount for the year, and told me I wouldnt have to pay anything. They just assumed they were going to get the maximum amount. However, the insurance company only gave them the pre-determined amount for each procedure, which was less than the maximum (completely obvious, I dont understand how they messed this up). So later on when they got less than the expected amount, they decided to bill me the difference. I was away at college, and my mom had not sent me my mail. Two and a half months later, they decided to sent me to collections. I have never missed a payment in my life, and now I have an ugly mark on my credit report because they are incompetent.

1
★☆☆☆☆

(This review is not for David Cashman, he is really good, but he is never really there)

The only reason why I came here is because it was soo cheap. They did not make me co-pay with a PPO. I had two insurances at the time, and they billed both to get extra money. My tooth had cracked, but I didnt really have the money to go somewhere else.

The dentists were all very nice, caring, and had excellent credentials. However, they just were not very good. I had four crowns done in the duration of two years. The following year, I went to a new dentist. It turned out the reason I had a sensitivity to sweet stuff on all the areas where I had a crown placed was because all of my crowns were botched. They had huge margins(gaps) and were all leaking. I had to get four new crowns (very expensive).

In addition, the staff was really rude, and not professional at all. Especially, the fake blonde curly haired one. She talked down to me, and acted like I didnt know anything, when I knew more about the procedural stuff than she did.

And it doesn't stop there, their billing and coordinating staff is all very incompetent. The staff is supposed to check for benefits and look up the coverage plan for the patients (that is their sole job). A dental insurance plan already has pre-determined amounts they are willing to pay for each procedure, and a maximum top off for the year they are willing to pay. When I went to the dentist to get my work done, they told me my maximum amount for the year, and told me I wouldnt have to pay anything. They just assumed they were going to get the maximum amount. However, the insurance company only gave them the pre-determined amount for each procedure, which was less than the maximum (completely obvious, I dont understand how they messed this up). So later on when they got less than the expected amount, they decided to bill me the difference. I was away at college, and my mom had not sent me my mail. Two and a half months later, they decided to sent me to collections. I have never missed a payment in my life, and now I have an ugly mark on my credit report because they are incompetent.

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.

I'm a student at Saddleback college and i am considering a job as a dental hygienist. I have a dream job assignment due for one of my classes and i need to interview a dental hygienist. I saw Lisa via on here and was hoping she would see this and email me. I have 20 questions it would probably take about 10 to 15 minutes to answer them all. Please someone help me! thank you. My email is chevyclassics949@yahoo.com

4
★★★★☆

I'm a student at Saddleback college and i am considering a job as a dental hygienist. I have a dream job assignment due for one of my classes and i need to interview a dental hygienist. I saw Lisa via on here and was hoping she would see this and email me. I have 20 questions it would probably take about 10 to 15 minutes to answer them all. Please someone help me! thank you. My email is chevyclassics949@yahoo.com

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.

I am a registered Dental Hygienist with over 25 years experience. I have worked as a substitute hygienist for Dr Garcia/Saddleback Dentistry for several years now. I can assure the public that this office is far superior to most offices in which I have substituted over the last 15 years in south orange county! Dr Garcia is professional, compassionate, more than fair when it comes to "disputes" over dental work and his bedside manner is second to none!

Again, I have worked in many offices on a substitute basis and Saddleback Dentistry is on my list of the top 5 offices in southern CA. Staff is friendly, efficient and very loyal. There is MUCH to say for a staff with low turnover; most of his staff has been with him for a long time.

It is very easy for someone with a low dental IQ, who has absolutely no idea what they are talking about due to lack of real research, to spout off about poor quality dental work. I love my patients; I put everything I have into their overall health and education and would certainly NEVER be associated with a "sub standard" office, EVER! This office stops at nothing to insure the quality of their services. Period. Each and every aspect of their office and procedures is top notch and rises above the highest standards required by OSHA.

This office may not offer hot coffee, tea and warm, moist cloths but what MAY SEEM "lacking" to some is only insurance that the more critical aspects of the office (sterilization techniques and continuing education for its employees) are given the highest attention.

If you have a problem with dental work done at Saddleback Dentistry, Laguna Hills, CA, I urge you to make an appt to speak with Dr Garcia personally! If you go in displaying respect you will get NOTHING LESS than the UTMOST respect from the staff!

Lisa Via,RDH
Southern CA

5
★★★★★

I am a registered Dental Hygienist with over 25 years experience. I have worked as a substitute hygienist for Dr Garcia/Saddleback Dentistry for several years now. I can assure the public that this office is far superior to most offices in which I have substituted over the last 15 years in south orange county! Dr Garcia is professional, compassionate, more than fair when it comes to "disputes" over dental work and his bedside manner is second to none!

Again, I have worked in many offices on a substitute basis and Saddleback Dentistry is on my list of the top 5 offices in southern CA. Staff is friendly, efficient and very loyal. There is MUCH to say for a staff with low turnover; most of his staff has been with him for a long time.

It is very easy for someone with a low dental IQ, who has absolutely no idea what they are talking about due to lack of real research, to spout off about poor quality dental work. I love my patients; I put everything I have into their overall health and education and would certainly NEVER be associated with a "sub standard" office, EVER! This office stops at nothing to insure the quality of their services. Period. Each and every aspect of their office and procedures is top notch and rises above the highest standards required by OSHA.

This office may not offer hot coffee, tea and warm, moist cloths but what MAY SEEM "lacking" to some is only insurance that the more critical aspects of the office (sterilization techniques and continuing education for its employees) are given the highest attention.

If you have a problem with dental work done at Saddleback Dentistry, Laguna Hills, CA, I urge you to make an appt to speak with Dr Garcia personally! If you go in displaying respect you will get NOTHING LESS than the UTMOST respect from the staff!

Lisa Via,RDH
Southern CA

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I don't know what the person below me is talking about. i have crowns done by Saddleback that I've had for over 9 years and they are perfectly fine. If you've done your research on crowns, you'll realize that crowns can last anywhere from 5 to 20 years. it depends on what you eat and how well you take care of your teeth. If you had to have crowns done in the first place, chances are dental hygiene isn't your highest priority. Do your research before you degrade a whole office that doesn't deserve it.

4
★★★★☆

I don't know what the person below me is talking about. i have crowns done by Saddleback that I've had for over 9 years and they are perfectly fine. If you've done your research on crowns, you'll realize that crowns can last anywhere from 5 to 20 years. it depends on what you eat and how well you take care of your teeth. If you had to have crowns done in the first place, chances are dental hygiene isn't your highest priority. Do your research before you degrade a whole office that doesn't deserve it.

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.

If you don't believe me, get the fillings checked out by another dentist. I had fillings and a crown done last year. I moved so I saw another dentist. He recommended that I redo them. I couldn't believe it so I got another opinion which was the same.

I realize that there is a reason their prices are so cheap. There are things you don't want to go cheap on. Your health is one of them! They use lower quality materials and are always too rushed to do good quality service.

1
★☆☆☆☆

If you don't believe me, get the fillings checked out by another dentist. I had fillings and a crown done last year. I moved so I saw another dentist. He recommended that I redo them. I couldn't believe it so I got another opinion which was the same.

I realize that there is a reason their prices are so cheap. There are things you don't want to go cheap on. Your health is one of them! They use lower quality materials and are always too rushed to do good quality service.

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0 out of 1 people found this review helpful.

.

I was referred by a co-worker to go to Saddleback Dentistry and while I was happy with my current dentist, I'm so glad I switched! Saddleback appears to be a very busy office but their staff is so incredibly friendly and efficient at what they do that even if there might be a 10 minute wait, you'll realize their service is definitely worth it . I don't have dental insurance but their prices are very reasonable, especially for the Orange County area. I would of course recommend this office to anyone that needs their children or themselves to get exceptional dental treatment!

5
★★★★★

I was referred by a co-worker to go to Saddleback Dentistry and while I was happy with my current dentist, I'm so glad I switched! Saddleback appears to be a very busy office but their staff is so incredibly friendly and efficient at what they do that even if there might be a 10 minute wait, you'll realize their service is definitely worth it . I don't have dental insurance but their prices are very reasonable, especially for the Orange County area. I would of course recommend this office to anyone that needs their children or themselves to get exceptional dental treatment!

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1 out of 1 people found this review helpful.

.

Had my first visit last week.They got me in quickly unlike other offices ive been to. The staff was very friendly and dentist and hygenist were terrific. I am very much looking forward to my next visit. Thank You!!

5
★★★★★

Had my first visit last week.They got me in quickly unlike other offices ive been to. The staff was very friendly and dentist and hygenist were terrific. I am very much looking forward to my next visit. Thank You!!

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1 out of 1 people found this review helpful.

.

SADDLEBACK DENTISTRY IS TRULY ONE OF THE BEST IF NOT THE BEST DENTAL OFFICE THERE IS. THE STAFF IS VERY EFFICIENT AND CARING, THEY MAKE YOU FEEL LIKE THEY'VE KNOWN YOU FOREVER. THEY HAVE VERY FLEXIBLE HOURS AND THEY'RE OPENNED ON THE WEEKENDS, WHICH IS VERY COOL.
THE DOCTORS ARE VERY FRIENDLY AND VER PROFESSIONAL, ESPECIALLY DR. GARCIA (HE'S GOOD LOOKING) :)... THEY MAKE YOU FEEL AT EASE AND VERY COMFORTABLE. THE OFFICE IS VERY CLEAN AND WELL MAINTAINED. I HEARD THAT THEY ARE UNDER A NEW MANAGEMENT AND SEEMS LIKE IT'S WORKING GREAT.
KEEP UP THE GOOD WORK AND I WILL SPREAD THE WORD...

5
★★★★★

SADDLEBACK DENTISTRY IS TRULY ONE OF THE BEST IF NOT THE BEST DENTAL OFFICE THERE IS. THE STAFF IS VERY EFFICIENT AND CARING, THEY MAKE YOU FEEL LIKE THEY'VE KNOWN YOU FOREVER. THEY HAVE VERY FLEXIBLE HOURS AND THEY'RE OPENNED ON THE WEEKENDS, WHICH IS VERY COOL.
THE DOCTORS ARE VERY FRIENDLY AND VER PROFESSIONAL, ESPECIALLY DR. GARCIA (HE'S GOOD LOOKING) :)... THEY MAKE YOU FEEL AT EASE AND VERY COMFORTABLE. THE OFFICE IS VERY CLEAN AND WELL MAINTAINED. I HEARD THAT THEY ARE UNDER A NEW MANAGEMENT AND SEEMS LIKE IT'S WORKING GREAT.
KEEP UP THE GOOD WORK AND I WILL SPREAD THE WORD...

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1 out of 1 people found this review helpful.

.

From the moment I entered the office, I was ignored by the front staff and then experience unusually long wait times to see the doctor. When I finally met Dr. Garcia, I was shocked by his chairside manners and felt an inability to trust what he was recommending. Would not recommend this place to anyone...

PROS: None
CONS: Long Wait Times, Unorganized, Unprofessionalism

1
★☆☆☆☆

From the moment I entered the office, I was ignored by the front staff and then experience unusually long wait times to see the doctor. When I finally met Dr. Garcia, I was shocked by his chairside manners and felt an inability to trust what he was recommending. Would not recommend this place to anyone...

PROS: None
CONS: Long Wait Times, Unorganized, Unprofessionalism

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0 out of 1 people found this review helpful.

.

Friendly Staff! Centrally located in Santa Ana on Main St. If you're looking for affordable family dentistry, this is the place to go!! The office has morning, evening and Saturday appts!! The office reguarly posts "get acqainted" coupons for Dental Exam's in the local Pennysaver. So, if you have never been to this office, you can take advantage of the coupons to see if you are interested in becoming a regular patient!! The office caters to adults and children.

4
★★★★☆

Friendly Staff! Centrally located in Santa Ana on Main St. If you're looking for affordable family dentistry, this is the place to go!! The office has morning, evening and Saturday appts!! The office reguarly posts "get acqainted" coupons for Dental Exam's in the local Pennysaver. So, if you have never been to this office, you can take advantage of the coupons to see if you are interested in becoming a regular patient!! The office caters to adults and children.

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I've never been rushed through a dental office so fast in all my 50 years on this planet. From cleaning (which was very good,) to x-rays, to a filling, I felt like I was in some kind of race! The dentist performed my filling so hurridly, I couldn't believe he was done when he put down all the instruments and said, "Well, that's that, and thanks." When I left, I ran my tongue over the new filling and it felt like gravel. I have never experienced anything like that, and I'm not a "virgin" to dental work: I've had many, many fillings, crowns, root canals, etc. Fillings are supposed to be smoothed off when the dentist finishes. It took years for that filling to wear down. My advice? Go somewhere else.

PROS: Costs Might Be Low
CONS: Super-Fast, Assembly-Line "Care"

2
★★☆☆☆

I've never been rushed through a dental office so fast in all my 50 years on this planet. From cleaning (which was very good,) to x-rays, to a filling, I felt like I was in some kind of race! The dentist performed my filling so hurridly, I couldn't believe he was done when he put down all the instruments and said, "Well, that's that, and thanks." When I left, I ran my tongue over the new filling and it felt like gravel. I have never experienced anything like that, and I'm not a "virgin" to dental work: I've had many, many fillings, crowns, root canals, etc. Fillings are supposed to be smoothed off when the dentist finishes. It took years for that filling to wear down. My advice? Go somewhere else.

PROS: Costs Might Be Low
CONS: Super-Fast, Assembly-Line "Care"

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0 out of 1 people found this review helpful.

.

Saddleback Dentistry is fine enough for basic needs, but they are a little too big for my taste. It seems like they just run people through there and really don't take the time to personalize the experience (even though they claim the give the personal touch in their ads).

The work they do is acceptable and professional, so if they are on your insurance plan, you don't have to worry.

One of the plusses of the "run-through" type service is they do get you in and out fairly quickly.

3
★★★☆☆

Saddleback Dentistry is fine enough for basic needs, but they are a little too big for my taste. It seems like they just run people through there and really don't take the time to personalize the experience (even though they claim the give the personal touch in their ads).

The work they do is acceptable and professional, so if they are on your insurance plan, you don't have to worry.

One of the plusses of the "run-through" type service is they do get you in and out fairly quickly.

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1 out of 1 people found this review helpful.

 

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