Elan At River Oaks Apartments

★★☆☆☆
Prime Urban Location, Remodeled Interiors and Award Winning Service.
  • 345 Village Center Dr

    San Jose, CA 95134

    Map & Directions
  • 408-456-0700

About Elan At River Oaks Apartments

Details
Hours
Mon-Sat 9 am-6 pm Sun 11 am-5 pm Model tours conducted until 15 minutes prior to closing.
Reservations
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Real Estate

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gave this place a chance to make things straight, and waited before I write this review. I've been with Elan for 3.5 years , rent is always on time, I brought my mother in law to rent another unit here.Recently my renewal was due, (They

3
★★★★★

gave this place a chance to make things straight, and waited before I write this review. I've been with Elan for 3.5 years , rent is always on time, I brought my mother in law to rent another unit here.Recently my renewal was due, (They

.

I lost my Tag Heuer watch when there was service repair in my apartment. I want to move out and gladly my lease is ending.

1
★☆☆☆☆

I lost my Tag Heuer watch when there was service repair in my apartment. I want to move out and gladly my lease is ending.

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.

Even 1 star is too much.DO NOT rent here. Just moved in July 2010. Very VERY unsafe. Our apartment got robbed. They had a key to come in,that's the scary part. When we asked the management they said this has never happened before, of course they lied. When we asked our neighbors they said that burglary is common here. People are thinking about moving out. Please be careful,there is no safety here. We got out of our contract and moving elsewhere,thanks God. Also very noisy. Terrible place. Can't emphasize enough.

Read more: http://www.apartmentratings.com/rate/CA-San-Jose-Elan-At-River-Oaks-1160972.html#ixzz13auBmO5m

1
★☆☆☆☆

Even 1 star is too much.DO NOT rent here. Just moved in July 2010. Very VERY unsafe. Our apartment got robbed. They had a key to come in,that's the scary part. When we asked the management they said this has never happened before, of course they lied. When we asked our neighbors they said that burglary is common here. People are thinking about moving out. Please be careful,there is no safety here. We got out of our contract and moving elsewhere,thanks God. Also very noisy. Terrible place. Can't emphasize enough.

Read more: http://www.apartmentratings.com/rate/CA-San-Jose-Elan-At-River-Oaks-1160972.html#ixzz13auBmO5m

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The agents are very good at showing you a staged apartment that is nothing like the ones you move into. The kitchen is horrible with no cabinet space. There are not enough closets, so you have nowhere to store anything. If your apartment faces Montague, get ready to hear traffic drive by non-stop from your bedroom.
The stackable washer and dryer ruined some of my clothing with odd rust stains. The are also out on the patio which is annoying, particularly because they have a rat problem and I got tired of running into rats on my patio when I wanted to get my laundry.
My shower was missing something to support it underneath so it moved up and down and made horrible noises. There was also mold and mildew growing behind the plastic portions of the shower. It smelled horrible.
Once I moved out I never regretted it and I have told many people to not move in there.

1
★☆☆☆☆

The agents are very good at showing you a staged apartment that is nothing like the ones you move into. The kitchen is horrible with no cabinet space. There are not enough closets, so you have nowhere to store anything. If your apartment faces Montague, get ready to hear traffic drive by non-stop from your bedroom.
The stackable washer and dryer ruined some of my clothing with odd rust stains. The are also out on the patio which is annoying, particularly because they have a rat problem and I got tired of running into rats on my patio when I wanted to get my laundry.
My shower was missing something to support it underneath so it moved up and down and made horrible noises. There was also mold and mildew growing behind the plastic portions of the shower. It smelled horrible.
Once I moved out I never regretted it and I have told many people to not move in there.

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.

I will not tell you whether you should move here or not (personally I think it's not too bad) but if you do move here do yourself a favor and pick an apartment that does NOT face the pool. Unless you are deaf or like to sleep with earplugs.

About 6 months ago management got the bright idea to install outdoor speakers around the pool. Since then we ??enjoy? fairly loud music 2-3 *nights* a week. That's right, they just forget to turn it off before they go home. I complained several times and every time they are very nice about it, whoever I talk to looks genuinely embarrassed and we usually get a few quite nights in a row but within a week the music is on again all night. (And of course it's on all day as well, but that's not a big problem because the other noise such as the water in the fountains suppresses it.)

I am at a loss as to how to handle this problem. If it was something that required a one time action on mgmt's part then I could believe that they will eventually do it, but how do you get someone to remember to do something (ie. turn the darn music off at the end of the day) every day? Anyway, I got my earplugs that will hopefully keep me sane till the end of my lease and then I'll just have to move.

2
★★☆☆☆

I will not tell you whether you should move here or not (personally I think it's not too bad) but if you do move here do yourself a favor and pick an apartment that does NOT face the pool. Unless you are deaf or like to sleep with earplugs.

About 6 months ago management got the bright idea to install outdoor speakers around the pool. Since then we ??enjoy? fairly loud music 2-3 *nights* a week. That's right, they just forget to turn it off before they go home. I complained several times and every time they are very nice about it, whoever I talk to looks genuinely embarrassed and we usually get a few quite nights in a row but within a week the music is on again all night. (And of course it's on all day as well, but that's not a big problem because the other noise such as the water in the fountains suppresses it.)

I am at a loss as to how to handle this problem. If it was something that required a one time action on mgmt's part then I could believe that they will eventually do it, but how do you get someone to remember to do something (ie. turn the darn music off at the end of the day) every day? Anyway, I got my earplugs that will hopefully keep me sane till the end of my lease and then I'll just have to move.

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.

I lived here for 2 years. It is noisy even on the top floor (you can hear the shower and heater running downstairs), my car was broken into, the supposedly secure gates and doors are often broken or propped open so anyone can walk around, the amenities have been slowly disappearing and the price has been steadily climbing. I do not feel that it is a good deal.

2
★★☆☆☆

I lived here for 2 years. It is noisy even on the top floor (you can hear the shower and heater running downstairs), my car was broken into, the supposedly secure gates and doors are often broken or propped open so anyone can walk around, the amenities have been slowly disappearing and the price has been steadily climbing. I do not feel that it is a good deal.

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.

I have known Elan when it was a great place to live... now it is too run down. Management is undoubtedly rude.. they have a "we dont care about you" attitude.

It is close to work and that is the only good thing about it. But with so many newer apartments around, I dont think I will be renewing again...

I have no doubt the five star reviews were by the management :)

1
★☆☆☆☆

I have known Elan when it was a great place to live... now it is too run down. Management is undoubtedly rude.. they have a "we dont care about you" attitude.

It is close to work and that is the only good thing about it. But with so many newer apartments around, I dont think I will be renewing again...

I have no doubt the five star reviews were by the management :)

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.

I live at Elan. The apartments architecture is flawed as any smell from the apartment below you gets into your bathroom and bedroom. At night, the smells from bathrooms below me is sooooooooo strong I had to sleep in the living room. I have complained and complained for several months and the so called management did not care and they don't give a damn. I am moving out soon. If you are thinking to move into this place think again.

1
★☆☆☆☆

I live at Elan. The apartments architecture is flawed as any smell from the apartment below you gets into your bathroom and bedroom. At night, the smells from bathrooms below me is sooooooooo strong I had to sleep in the living room. I have complained and complained for several months and the so called management did not care and they don't give a damn. I am moving out soon. If you are thinking to move into this place think again.

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1 out of 1 people found this review helpful.

.

This is WORST place I have ever lived in my life. \r\nMaintanance and staff are extemely rude. \r\nManagement never respects the renters. \r\nThey handle all the maintanance requests at the worst way possible. \r\nEven the so called ""renovated"" apartments use very low quality appliances, kitchen and bathroom furniture are build from very cheap material, just to look good not to function. \r\nThe pluming system is awful. \r\nIt is not SAFE at all. The so called ""locked"" garage is not locked for months because of construction and there has been incidences where peoples cars were broken into inside the ""locked"" garage. \r\nThe apartment complex's doors were not locked for months either so anybody who would like to walk in could walk in. \r\nGo ahead and find yourseld another place to live if you would like to save yourselves from headaches. \r\nThe management and staff can make you insane.

0
★☆☆☆☆

This is WORST place I have ever lived in my life. \r\nMaintanance and staff are extemely rude. \r\nManagement never respects the renters. \r\nThey handle all the maintanance requests at the worst way possible. \r\nEven the so called ""renovated"" apartments use very low quality appliances, kitchen and bathroom furniture are build from very cheap material, just to look good not to function. \r\nThe pluming system is awful. \r\nIt is not SAFE at all. The so called ""locked"" garage is not locked for months because of construction and there has been incidences where peoples cars were broken into inside the ""locked"" garage. \r\nThe apartment complex's doors were not locked for months either so anybody who would like to walk in could walk in. \r\nGo ahead and find yourseld another place to live if you would like to save yourselves from headaches. \r\nThe management and staff can make you insane.

Pros: nothing

Cons: rude management and maintanance staff. never respect the renters. dirty and unsafe. use very low quality appliances and kitchen and bathroom furniture

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It can't be more true for anything else. With all the superficial facilities the management does a great job of selling you brown metal at the price of gold. Its the costliest apartment around and its far from the best.They claim to be luxury but it is obvious from the interior that the apartment is as plain as it can be. Look at the ultra cheap kitchen counters. The refrigerators are very old. The fireplace is an embarrassment. Patio flooring is worse than curbs.I can go on and on but best would be to advise you to not pay attention on the facilities and concentrate on your own apartment because that's what you will use 99.99% of the time.I have become a laughing stock at work for paying so much rent for such an apartment.

1
★☆☆☆☆

It can't be more true for anything else. With all the superficial facilities the management does a great job of selling you brown metal at the price of gold. Its the costliest apartment around and its far from the best.They claim to be luxury but it is obvious from the interior that the apartment is as plain as it can be. Look at the ultra cheap kitchen counters. The refrigerators are very old. The fireplace is an embarrassment. Patio flooring is worse than curbs.I can go on and on but best would be to advise you to not pay attention on the facilities and concentrate on your own apartment because that's what you will use 99.99% of the time.I have become a laughing stock at work for paying so much rent for such an apartment.

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1 out of 1 people found this review helpful.

.

this place is really nice. the apartments seem a little small but the amenities are great. free shuttle to the light rail and shopping near by. fitness center is well maintained.

5
★★★★★

this place is really nice. the apartments seem a little small but the amenities are great. free shuttle to the light rail and shopping near by. fitness center is well maintained.

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0 out of 1 people found this review helpful.

.

Now here is an apartment complex with Great rent and the greatest facilities. Tennis courts and free tennis lessons, Free brunch once a month, Free yoga and cooking lessons and free DVD rental of some of the latest movies, 3 swimming pools and 2 exercise centers. Need I say more?

PROS: Free Tennis lessons, yoga and cooking lessons, Free movie rental
CONS: 12 year old complex and need renters insurance

5
★★★★★

Now here is an apartment complex with Great rent and the greatest facilities. Tennis courts and free tennis lessons, Free brunch once a month, Free yoga and cooking lessons and free DVD rental of some of the latest movies, 3 swimming pools and 2 exercise centers. Need I say more?

PROS: Free Tennis lessons, yoga and cooking lessons, Free movie rental
CONS: 12 year old complex and need renters insurance

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0 out of 1 people found this review helpful.

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