American Tire Depot - Redlands

★★★☆☆
Lowest Price Guaranteed
  • 410 W Colton Ave

    Redlands, CA 92374

    Map & Directions
  • 909-747-0144

Automotive

Automotive
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Came in to get 4 new tires for my Excursion the price on the ones I wanted was great but, I would have had to wait a day for them since it was Sunday. They found a good tire that was a bit more expensive but Jamie help us find a rebate of $160 BUCKS plus some free water park passes. So it went for it for only $200 more than the other tires and we got Name brand Goodyear instead of an off brand tires plus , 4 passes to soak city, $160.00 in mail rebate and 6 months no interest on card And a real good price on my shocks installed. With buy 3 get one free and rebate they ended up to be cheaper than Costco and Sam's Club not to mention the no interest on my good year card. Not to mention they got it done before I got back in 2 hours and it was like 110 degrees today. Really glad I gave them a shot. I almost didn't go because of some bad reviews I read here and other online sites.

4
★★★★☆

Came in to get 4 new tires for my Excursion the price on the ones I wanted was great but, I would have had to wait a day for them since it was Sunday. They found a good tire that was a bit more expensive but Jamie help us find a rebate of $160 BUCKS plus some free water park passes. So it went for it for only $200 more than the other tires and we got Name brand Goodyear instead of an off brand tires plus , 4 passes to soak city, $160.00 in mail rebate and 6 months no interest on card And a real good price on my shocks installed. With buy 3 get one free and rebate they ended up to be cheaper than Costco and Sam's Club not to mention the no interest on my good year card. Not to mention they got it done before I got back in 2 hours and it was like 110 degrees today. Really glad I gave them a shot. I almost didn't go because of some bad reviews I read here and other online sites.

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We were in in April to get $600 worth of tires for my husband's truck. We had been in within the last year/purchased 2 other sets of tires for my Camry/my son's Nissan Pickup and were given free oil changes at that time. My car did not need an oil change so we were given a card to return @ a later time/get this oil change for no charge. After paying for my husband's tires we inquired about the free oil change on my car and were told it would take about 1/2 hour. We returned @ the given time/my car had not been moved. So we left/did some more wandering BUT when we returned another hour and a half later the car was still sitting in the same spot in front of the tire business. When we went inside a tech came running up to us to tell us ours would be the next car up. When we left the car there was no-one waiting to be helped but when we returned the waiting room was full-----they had taken all these other customers before us, even though we were there first!!! Apparently once they have your money, your business is of no value to them!!! My time is of value too/we had spent an extra 2 hours waiting--we left without receiving that oil change!! My advice, if you are offered something to entice you to buy their tires, get it right then because you will pay hell trying to get them to honor that free item at a later time!!!!!! AND THEY ARE NOT APOLOGETIC ABOUT IT EITHER!!!!!

1
★☆☆☆☆

We were in in April to get $600 worth of tires for my husband's truck. We had been in within the last year/purchased 2 other sets of tires for my Camry/my son's Nissan Pickup and were given free oil changes at that time. My car did not need an oil change so we were given a card to return @ a later time/get this oil change for no charge. After paying for my husband's tires we inquired about the free oil change on my car and were told it would take about 1/2 hour. We returned @ the given time/my car had not been moved. So we left/did some more wandering BUT when we returned another hour and a half later the car was still sitting in the same spot in front of the tire business. When we went inside a tech came running up to us to tell us ours would be the next car up. When we left the car there was no-one waiting to be helped but when we returned the waiting room was full-----they had taken all these other customers before us, even though we were there first!!! Apparently once they have your money, your business is of no value to them!!! My time is of value too/we had spent an extra 2 hours waiting--we left without receiving that oil change!! My advice, if you are offered something to entice you to buy their tires, get it right then because you will pay hell trying to get them to honor that free item at a later time!!!!!! AND THEY ARE NOT APOLOGETIC ABOUT IT EITHER!!!!!

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I used to love this store but recently I have noticed the customer service go down. Normally when I would bring one of my vehicles in, the longest it would take would be three hours. Three hours later, my vehicle was still sitting in the lot, and vehicles that came in after mine were already on the rack! When I asked what the hold up was, they told me that mine was next, so I left to get lunch. An hour later, my truck was still on the lot! Another customer there informed me that if I did not actually sit there and watch the staff, my vehicle would not be a priority. I had to drive out of state that day and this took precious time from my trip and cost me money in accommodations to make up for the time wasted on this all day tire job. The manager, Jaime, needs to get up off of his seat and hold his crew accountable!

1
★☆☆☆☆

I used to love this store but recently I have noticed the customer service go down. Normally when I would bring one of my vehicles in, the longest it would take would be three hours. Three hours later, my vehicle was still sitting in the lot, and vehicles that came in after mine were already on the rack! When I asked what the hold up was, they told me that mine was next, so I left to get lunch. An hour later, my truck was still on the lot! Another customer there informed me that if I did not actually sit there and watch the staff, my vehicle would not be a priority. I had to drive out of state that day and this took precious time from my trip and cost me money in accommodations to make up for the time wasted on this all day tire job. The manager, Jaime, needs to get up off of his seat and hold his crew accountable!

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Went here to get new set of tires for my Honda accord. Staff are all so nice and helpful. Very accomodating and give me a lot of choices of tires with good quality and very reasonable prices. I will definitely come back on this store.

5
★★★★★

Went here to get new set of tires for my Honda accord. Staff are all so nice and helpful. Very accomodating and give me a lot of choices of tires with good quality and very reasonable prices. I will definitely come back on this store.

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this tire depot has the worst customer service I have ever experience in my life. They do not stand behind there work and they really dont care if they have good repore or not the manager jaime was the worst he told me that he didnt care what I said and who I say it to that he is guarentee a job no matter what. Well I can guarentee he has lost alot of business from my friends family co-workers and customer that come into my job . I guess this company is not worried about the recission especially with employees like jaime

1
★☆☆☆☆

this tire depot has the worst customer service I have ever experience in my life. They do not stand behind there work and they really dont care if they have good repore or not the manager jaime was the worst he told me that he didnt care what I said and who I say it to that he is guarentee a job no matter what. Well I can guarentee he has lost alot of business from my friends family co-workers and customer that come into my job . I guess this company is not worried about the recission especially with employees like jaime

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I always bring my car to Goodyear. They have the best mechanics. They are all ASE certified. I always recieve good service. The prices are reasonable too. They do not overcharge like some of the other places. You really can trust them with your car. They are the best in the business.

4
★★★★☆

I always bring my car to Goodyear. They have the best mechanics. They are all ASE certified. I always recieve good service. The prices are reasonable too. They do not overcharge like some of the other places. You really can trust them with your car. They are the best in the business.

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