Autostar

★☆☆☆☆
  • 101 El Camino Real

    Belmont, CA 94002

    Map & Directions
  • 650-595-1618

About Autostar

Details
Hours
Mon - Fri, 9 am - 7 pm; Sat, 9 am - 6 pm; Sun, 12 pm - 5 pm

Personal Services

Personal Services
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1.0 3
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This is the worst place to buy a used car. John is cool but David is the worst ever. There was a used car that my bro wanted so we test drove it but the brakes didn't bite good at all even when the brake pedal is stepped all the way. There was air pressure but the car keeps rolling a bit. There were a couple of bad lug nuts & a really rusted lug nut. What was odd is that the car is 4 lugged but only 1 lug is really rusted. How is it that only 1 lug nut is rusted & 3 are not? If 1 lug nut is rusted then shouldn't all 4 be rusted? So after the test drive we open the hood to see the engine bay again. There was other visual things such as missing bolts on the stock intake box, missing bolt/clips to hold on to the throttle cable and the grounding to the box that was holding the vacuum lines wasn't even grounded, it was left hanging. After the test drive we open the hood and told David that how come it's missing things. He said that he doesn't know and it's good that I caught that. I also told him that how come there is 1 lug nut that is totally rusted? He says that's the only thing he saw about the car. What the heck is going on here? How come he doesn't know anything about the other things? I asked him if they were going to change it if we were to buy it. He says 'oh, we don't have any lug nuts right now to replace it.". WHAT!!! How can you not have any extra lug nuts when you're a dealership with a garage on the lot to fix cars? He then says that there are over 60 cars that he tries to remember and he does have all the time in the world to check them but he couldn't. He says don't worry the car is safe and he will never sell a unsafe car because he can get sued. Why a dealership who buys cars from customers not check the car before they put it back onto the lot to sell? If i didn't point out the bad things then he would have probably kept his mouth shut & try to sell me the car.

1
★☆☆☆☆

This is the worst place to buy a used car. John is cool but David is the worst ever. There was a used car that my bro wanted so we test drove it but the brakes didn't bite good at all even when the brake pedal is stepped all the way. There was air pressure but the car keeps rolling a bit. There were a couple of bad lug nuts & a really rusted lug nut. What was odd is that the car is 4 lugged but only 1 lug is really rusted. How is it that only 1 lug nut is rusted & 3 are not? If 1 lug nut is rusted then shouldn't all 4 be rusted? So after the test drive we open the hood to see the engine bay again. There was other visual things such as missing bolts on the stock intake box, missing bolt/clips to hold on to the throttle cable and the grounding to the box that was holding the vacuum lines wasn't even grounded, it was left hanging. After the test drive we open the hood and told David that how come it's missing things. He said that he doesn't know and it's good that I caught that. I also told him that how come there is 1 lug nut that is totally rusted? He says that's the only thing he saw about the car. What the heck is going on here? How come he doesn't know anything about the other things? I asked him if they were going to change it if we were to buy it. He says 'oh, we don't have any lug nuts right now to replace it.". WHAT!!! How can you not have any extra lug nuts when you're a dealership with a garage on the lot to fix cars? He then says that there are over 60 cars that he tries to remember and he does have all the time in the world to check them but he couldn't. He says don't worry the car is safe and he will never sell a unsafe car because he can get sued. Why a dealership who buys cars from customers not check the car before they put it back onto the lot to sell? If i didn't point out the bad things then he would have probably kept his mouth shut & try to sell me the car.

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I used to think very highly of this dealership until I sold a truck on consignment with them. I went in ten days after they sold my vehicle to get my check and was told that there is a 20 day waiting period before I get paid. The customer had my truck, I had an unsigned pick slip and they had the money. Everything was "handshake buddy buddy" until letting go of my money to me.

Make sure you read the fine print or you might be sitting around like me while the owner is on vacation spending my money.

1
★☆☆☆☆

I used to think very highly of this dealership until I sold a truck on consignment with them. I went in ten days after they sold my vehicle to get my check and was told that there is a 20 day waiting period before I get paid. The customer had my truck, I had an unsigned pick slip and they had the money. Everything was "handshake buddy buddy" until letting go of my money to me.

Make sure you read the fine print or you might be sitting around like me while the owner is on vacation spending my money.

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I negotiated for three days on a car that these shifty guys advertised with 6k miles. After buying a non-refundable ticket to SF did I find a report stating that the car had 60k miles rather than 6k changing the dynamics of the deal drastically.
I may be out the ticket to travel, but at least I found out what these guys were pulling before getting there and being pressured into a dishonest deal.
BEWARE OF JOHN ESPECIALLY!! HIDES BEHIND A FEIGNED FOREIGN ACCENT TO COVER DISHONEST DEALINGS!!!

1
★☆☆☆☆

I negotiated for three days on a car that these shifty guys advertised with 6k miles. After buying a non-refundable ticket to SF did I find a report stating that the car had 60k miles rather than 6k changing the dynamics of the deal drastically.
I may be out the ticket to travel, but at least I found out what these guys were pulling before getting there and being pressured into a dishonest deal.
BEWARE OF JOHN ESPECIALLY!! HIDES BEHIND A FEIGNED FOREIGN ACCENT TO COVER DISHONEST DEALINGS!!!

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