Carpeteria

★☆☆☆☆
Monday through Friday from 9am to 7pm, Saturday from 9am to 6pm, and on Sunday from 10am until 6pm.
  • 612 San Antonio Rd

    Mountain View, CA 94040

    Map & Directions
  • 650-965-9600

About Carpeteria

Categories
  • Lumber
  • Floor Coverings
  • Hardwood Flooring
  • Berber
  • Pergo
Details
  • Carpeting
  • Laminate Floors
1.0 1
Hi! Sign in to let us know how Carpeteria was?
Write a Review
.

purchased carpet for my stairs from Carpeteria. They used my garage to lay out and cut the carpet. Three workers spent nearly 4 hours installing the carpet. I was present and aware the entire time though it was difficult to always keep track of all of them. I found one worker wondering around the other side of my house presumably ??looking for a bathroom??, even though there was a bathroom obviously right next to the stairs they were working on. However, shortly after they left, I discovered that my Ipod was missing. Since I had purposely placed it on the counter right before they arrived with the intent of using on my hike when they were finished, there is no other way to account for its disappearance then to assume it had been stolen by one of them. No other individual was in my house or my garage this entire day. After several attempts to talk with the supervisor, I was finally told that all the workers, of course, denied stealing anything from my home. Not only did the supervisor make no attempt to resolve the matter, but upon learning of the theft, he placed a mechanics lien on our property, further inflaming us as customers. We paid our balance in full to avoid being taken to court leaving us little option for recourse. This was a dismal and disheartening experience, one that we hope to protect other people from. There are plenty of carpet companies out there, ones who have quality products, competitive prices and reputable practices and who don??t hire criminals to do their labor.

1
★☆☆☆☆

purchased carpet for my stairs from Carpeteria. They used my garage to lay out and cut the carpet. Three workers spent nearly 4 hours installing the carpet. I was present and aware the entire time though it was difficult to always keep track of all of them. I found one worker wondering around the other side of my house presumably ??looking for a bathroom??, even though there was a bathroom obviously right next to the stairs they were working on. However, shortly after they left, I discovered that my Ipod was missing. Since I had purposely placed it on the counter right before they arrived with the intent of using on my hike when they were finished, there is no other way to account for its disappearance then to assume it had been stolen by one of them. No other individual was in my house or my garage this entire day. After several attempts to talk with the supervisor, I was finally told that all the workers, of course, denied stealing anything from my home. Not only did the supervisor make no attempt to resolve the matter, but upon learning of the theft, he placed a mechanics lien on our property, further inflaming us as customers. We paid our balance in full to avoid being taken to court leaving us little option for recourse. This was a dismal and disheartening experience, one that we hope to protect other people from. There are plenty of carpet companies out there, ones who have quality products, competitive prices and reputable practices and who don??t hire criminals to do their labor.

Was this review helpful to you?
Ratings_icons Ratings_icons

Message from Carpeteria

Carpeteria is your comprehensive floor covering showroom. With eight convenient locations in the Bay Area, we??re dedicated to bringing unique flooring solutions and our own personal brand of service to the homes and businesses of the Bay Area and have been since 1960.



We strive to offer our customers the widest variety of flooring options in the market! Carpeteria is here to ensure that you find the flooring option that perfectly fits your needs, lifestyle, and budget! Drop by our spacious showroom and browse through our incredible palette of carpet, vinyl, hardwood, laminate, ceramic tile, and area rugs today! And because much of our inventory is in-stock in our warehouse, your flooring project can be underway in a matter of days??not weeks. Don??t make a decision you??ll regret later, let our flooring experts guide you through our beautiful selections of flooring today and create the home you??ve been dreaming of!





With Carpeteria??s special financing, there's simply no reason to put off your next flooring project. The whole application process takes only a few minutes and you can do it from the comfort of your home or office.

Visit our website at www.carpeteria.com and fill out a credit application now!

More about Carpeteria

We carry all major brands of floor covering including: Shaw, Mohawk, Beaulieu, Gulistan, Congoleum, Mannington, Quick Step, Pergo, Tarkett, Eco Timber.

Articles and Advice

 

Wait, you're the expert.

If you've been to or used Carpeteria, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review