Cross Appliance

★☆☆☆☆
  • 3742 Foothill Blvd

    Glendale, CA 91214

    Map & Directions
  • 323-665-4037

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I don't believe in getting ripped off. I run a business and honesty is very important to me. I asked for a stove and a wall furnace to be repaired. I was told that there is a $45 service charge. That's fine if the items are repaired. I'm not willing to pay someone $45 to tell me they can't fix it. That's just plain ridiculous. Mike claimed he can fix almost anything, but sure enough after the items were inspected he said it couldn't be fixed. It would cost more to fix the stove and he didn't have a part for the furnace. He decided to tell me AFTER billing me that I needed to call a heating contractor specialist. He also was very late to the appointment he made claiming he was sick with the flu, but he looked fine when I arrived at the premises.

1
★☆☆☆☆

I don't believe in getting ripped off. I run a business and honesty is very important to me. I asked for a stove and a wall furnace to be repaired. I was told that there is a $45 service charge. That's fine if the items are repaired. I'm not willing to pay someone $45 to tell me they can't fix it. That's just plain ridiculous. Mike claimed he can fix almost anything, but sure enough after the items were inspected he said it couldn't be fixed. It would cost more to fix the stove and he didn't have a part for the furnace. He decided to tell me AFTER billing me that I needed to call a heating contractor specialist. He also was very late to the appointment he made claiming he was sick with the flu, but he looked fine when I arrived at the premises.

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