Wilshire Wigs

★★★★☆
  • 5241 Craner Ave

    North Hollywood, CA 91601

    Map & Directions
  • 818-761-9447

About Wilshire Wigs

Categories
  • Wigs & Hair Pieces
Details
  • Hair Weaves
  • Hair Accessories
  • Wigs & Hair Pieces
Hours
M-F 9am-5:30pm, Sa 9am-4pm, Su Closed
Special Offer
Call Today
Emails
  • michael@wilshirewigs.com
Phones
  • Fax (818-761-9779)
Year Established
  • 1967
Keywords
  • Custom Wigs
  • Wig Styling & Repair Services
Products
  • Wigs
  • Hair Extensions
  • Hairpieces
  • Hair Accessories
  • Synthetic Wigs
  • Human Hair Wigs
  • Lace Front Wigs
  • Toppers
Payment Options
  • American Express
  • Cash
  • Check
  • Discover
  • MasterCard
  • PayPal
  • Visa
Brands
  • Amore
  • Raquel Welch
  • Noriko
  • Follea
  • Jon Renau
Services
  • Custom Wigs
  • Wig Styling & Repair Services

Shopping

Shopping
More choices in North Hollywood:
Resultset_next

Tendere Hair

8369 Beverly Blvd Los Angeles, CA

Resultset_next

Hugo Victor

8733 Santa Monica Blvd West Hollywood, CA

3.8667 45
Hi! Sign in to let us know how Wilshire Wigs was?
Write a Review
.

my visit back to Wilshire Wigs after some time was a very positive experience. I love the new staff and Keelah, their new stylist is FAB-U-LOUS! \r
\r
i cannot express in words just how satisfied i was with their customer service and

3
★★★★★

my visit back to Wilshire Wigs after some time was a very positive experience. I love the new staff and Keelah, their new stylist is FAB-U-LOUS! \r
\r
i cannot express in words just how satisfied i was with their customer service and

.

I like to review my orders placed may 4

3
★★★★★

I like to review my orders placed may 4

.

Non existent customer service! Do not recommend this business at all.

3
★★★★★

Non existent customer service! Do not recommend this business at all.

.

The customer service is crap. The rep told me to "not say anything" while I was trying to explain to her what MY bank statement said! She wasted my cell phone minutes and put me on hold just to come to the conclusion of what I was going to

3
★★★★★

The customer service is crap. The rep told me to "not say anything" while I was trying to explain to her what MY bank statement said! She wasted my cell phone minutes and put me on hold just to come to the conclusion of what I was going to

.

I like thios site but would have prefer to shop closer the South Dakota

3
★★★★★

I like thios site but would have prefer to shop closer the South Dakota

.

I was a first time wig buyer. I purchased a wig online from Wilshire Wigs during a sale period. When the wig arrived it did not come with the promised "Free wig stand" and it was no where near the color pictured on the stores web page. I called and was told I could return it, so I paid shipping for a second time. Upon receiving it, Wilshire wigs told me they were charging me a nearly $30 stocking fee and they would not honor my discount on a replacement wig in a different color. So I then had to pay full price, plus a restocking fee, and shipping again. When the wig arrived, it will not brown as i was told it would be, and again there was no "free wig stand." Buying from Wilshire added hundreds to my original purchase price and I still do not have a wig I would ever wear. I would recommend ordering wig from any OTHER wig company besides Wilshire Wigs!! I feel ripped off and completely taken advantage of!!

1
★☆☆☆☆

I was a first time wig buyer. I purchased a wig online from Wilshire Wigs during a sale period. When the wig arrived it did not come with the promised "Free wig stand" and it was no where near the color pictured on the stores web page. I called and was told I could return it, so I paid shipping for a second time. Upon receiving it, Wilshire wigs told me they were charging me a nearly $30 stocking fee and they would not honor my discount on a replacement wig in a different color. So I then had to pay full price, plus a restocking fee, and shipping again. When the wig arrived, it will not brown as i was told it would be, and again there was no "free wig stand." Buying from Wilshire added hundreds to my original purchase price and I still do not have a wig I would ever wear. I would recommend ordering wig from any OTHER wig company besides Wilshire Wigs!! I feel ripped off and completely taken advantage of!!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I was a first time wig buyer. I purchased a wig online from Wilshire Wigs during a sale period. When the wig arrived it did not come with the promised "Free wig stand" and it was no where near the color pictured on the stores web page.

3
★★★★★

I was a first time wig buyer. I purchased a wig online from Wilshire Wigs during a sale period. When the wig arrived it did not come with the promised "Free wig stand" and it was no where near the color pictured on the stores web page.

.

Never order online from Wilshire Wigs. their policies are the worst. Only credit on returns and restocking fees. They sent me the wrong color wig.I asked them to waive the restocking fee because of this. They refused,and argued that this WAS what I ordered. they were so rude! They didn't have what I really wanted in stock so I was stuck with a credit and had to search for something I didn't want to buy! I guess here the customer is always wrong. Zero Stars!

0
★☆☆☆☆

Never order online from Wilshire Wigs. their policies are the worst. Only credit on returns and restocking fees. They sent me the wrong color wig.I asked them to waive the restocking fee because of this. They refused,and argued that this WAS what I ordered. they were so rude! They didn't have what I really wanted in stock so I was stuck with a credit and had to search for something I didn't want to buy! I guess here the customer is always wrong. Zero Stars!

.

I can't say anything nice about this Company.\r
They Used to Be the best place to order from...\r
They Used to be courteous to customers...\r
They Used to be friendly...\r
But apparently..Not any more.\r
I've shopped from Wilshire wigs for several years but I won't anymore. They don't have enough time to deal with a customer? then they don't need My Money..besides, they're just the middle man.. I can go to the manufacturer myself, I don't need to be treated like My time or Money isn't worth wasting. Never again! and for those who recently have been treated nice and respectful..consider yourself one of the Lucky few.

0
★☆☆☆☆

I can't say anything nice about this Company.\r
They Used to Be the best place to order from...\r
They Used to be courteous to customers...\r
They Used to be friendly...\r
But apparently..Not any more.\r
I've shopped from Wilshire wigs for several years but I won't anymore. They don't have enough time to deal with a customer? then they don't need My Money..besides, they're just the middle man.. I can go to the manufacturer myself, I don't need to be treated like My time or Money isn't worth wasting. Never again! and for those who recently have been treated nice and respectful..consider yourself one of the Lucky few.

.

Wilshire Wigs must not need or want customers or customer referrals. Aug. 6th I was shopping for an outfit for a sixties party and needed a wig, a local vintage shop suggested I try Wilshire Wigs, but they warned me that the staff could be a bit rude and unaccommodating. Needing the wig and being close to their establishment I figured I would call and see if they were open. It was 3:45pm, Anita answered the phone and when I asked her what time they were open till she said 4:00pm...when I told her that I was close by and would be right there she said that they were closing and wouldn't be able to help me...huh! I thought you close at 4pm...well, they were starting to get ready to shut down and wouldn't be able to help me...huh again!! So I asked to speak to her manager. The ""manager"", Serjio, wasn't much help, saying they close at 4 and basically that they would turn any customer away and not process any sale if the clock struck 4. Being a business owner myself I was shocked at the way I was being treated, I asked for the owners name...which I was told is Michael. I raced to Wilshire Wigs...with about 4 min. to spare, I walked in announcing that I was the ""bitch"" on the phone needing to purchase a 60's wig (a sure sale...cash in hand willing to spend up to $100 bucks for a wig!!!) I asked for Serjo and he just kinda melted and didn't help me, I asked for Anita and was told she was new...and she couldn't help me...another woman (I guess the bravest one) gave me about 25 seconds of her time before completely ignoring me till a very loud and obnoxious intercom announcement came on announcing that, ""Wilshire Wigs"" is now closed!
I walked out hearing smirks and snickers, I guess because they showed me!!
...Did I mention that when I walked into Wilshire wigs there were 2 customers and SEVERAL employees just ""hanging around""..not being of much use...just taking up space =/
If my employees EVER treated one of our customers that way I would be appalled, and out of business!
I went right from there to Halloween Town...which does not have the selection that Wilshire Wigs does...but they actually have a staff that is pleasant and has had far more training in customer service and general etiquette. I spent about $65.00 on the wig and ended up getting some really cute white gogo boots. Wilshire Wigs could of gained a ""well connected"" retail customer but instead I am here writing a negative review about them...and you really have to treat me pretty shabbily too evoke that.

0
★☆☆☆☆

Wilshire Wigs must not need or want customers or customer referrals. Aug. 6th I was shopping for an outfit for a sixties party and needed a wig, a local vintage shop suggested I try Wilshire Wigs, but they warned me that the staff could be a bit rude and unaccommodating. Needing the wig and being close to their establishment I figured I would call and see if they were open. It was 3:45pm, Anita answered the phone and when I asked her what time they were open till she said 4:00pm...when I told her that I was close by and would be right there she said that they were closing and wouldn't be able to help me...huh! I thought you close at 4pm...well, they were starting to get ready to shut down and wouldn't be able to help me...huh again!! So I asked to speak to her manager. The ""manager"", Serjio, wasn't much help, saying they close at 4 and basically that they would turn any customer away and not process any sale if the clock struck 4. Being a business owner myself I was shocked at the way I was being treated, I asked for the owners name...which I was told is Michael. I raced to Wilshire Wigs...with about 4 min. to spare, I walked in announcing that I was the ""bitch"" on the phone needing to purchase a 60's wig (a sure sale...cash in hand willing to spend up to $100 bucks for a wig!!!) I asked for Serjo and he just kinda melted and didn't help me, I asked for Anita and was told she was new...and she couldn't help me...another woman (I guess the bravest one) gave me about 25 seconds of her time before completely ignoring me till a very loud and obnoxious intercom announcement came on announcing that, ""Wilshire Wigs"" is now closed!
I walked out hearing smirks and snickers, I guess because they showed me!!
...Did I mention that when I walked into Wilshire wigs there were 2 customers and SEVERAL employees just ""hanging around""..not being of much use...just taking up space =/
If my employees EVER treated one of our customers that way I would be appalled, and out of business!
I went right from there to Halloween Town...which does not have the selection that Wilshire Wigs does...but they actually have a staff that is pleasant and has had far more training in customer service and general etiquette. I spent about $65.00 on the wig and ended up getting some really cute white gogo boots. Wilshire Wigs could of gained a ""well connected"" retail customer but instead I am here writing a negative review about them...and you really have to treat me pretty shabbily too evoke that.

.

Today I have went into the Wilshire wigs store, only not to be greeted by anyone, no even a simple hello. A store filled with a countless amount of employees, and not a single one can do as much as help or name a single price. It is as if they have hired a worthless scum of street freaks, with no higher than a first grade education. I needed a simple price on a wig, and they kept on trying to ask me for my private info, such as my name and where I live, just for a price check

0
★☆☆☆☆

Today I have went into the Wilshire wigs store, only not to be greeted by anyone, no even a simple hello. A store filled with a countless amount of employees, and not a single one can do as much as help or name a single price. It is as if they have hired a worthless scum of street freaks, with no higher than a first grade education. I needed a simple price on a wig, and they kept on trying to ask me for my private info, such as my name and where I live, just for a price check

.

These guys will match any price -- have ordered from them for years and have always been satisfied

2
★★★★★

These guys will match any price -- have ordered from them for years and have always been satisfied

.

because I have started Chemotherapy. I found this company to be the most helpful especially when I called and had questions I was acutally able to talk to someone in resonably short time. That is why I selected this company to purchase my wig.

2
★★★★★

because I have started Chemotherapy. I found this company to be the most helpful especially when I called and had questions I was acutally able to talk to someone in resonably short time. That is why I selected this company to purchase my wig.

.

I have bought many wigs from Wilshire and they have always been quality and I have had no problems with them.

2
★★★★★

I have bought many wigs from Wilshire and they have always been quality and I have had no problems with them.

.

I have been purchasing wigs for my personal need for over 15 years. I have worked with some store front retailers and many online companies. Wilshire Wigs has THE best price around with excellent shipping charges and follow through. I don't feel gouged when I complete my order through them.

2
★★★★★

I have been purchasing wigs for my personal need for over 15 years. I have worked with some store front retailers and many online companies. Wilshire Wigs has THE best price around with excellent shipping charges and follow through. I don't feel gouged when I complete my order through them.

.

cant wait too wear this wig. If you have any more in a medium ash blonde please let me know. I would like to have one that is light weight,shoulder length curled under,i forgot what style it is,but very beautiful. and if that cvc code doesnt work, it's because my dog chewed up the end of my debit card and i had to get a new one, and the code on that one was 766. Please keep this confidential as i live on a fixed income and have had evrything stolen from me in one of the banks i used to use. I made the mistake of buying the prayer cross. It has no prayer in it. p.s. please try to find me a wig like this only longer for a low price. thank you.sincerely

2
★★★★★

cant wait too wear this wig. If you have any more in a medium ash blonde please let me know. I would like to have one that is light weight,shoulder length curled under,i forgot what style it is,but very beautiful. and if that cvc code doesnt work, it's because my dog chewed up the end of my debit card and i had to get a new one, and the code on that one was 766. Please keep this confidential as i live on a fixed income and have had evrything stolen from me in one of the banks i used to use. I made the mistake of buying the prayer cross. It has no prayer in it. p.s. please try to find me a wig like this only longer for a low price. thank you.sincerely

.

I think you have good products although I wish your return policy was more lenient.

2
★★★★★

I think you have good products although I wish your return policy was more lenient.

.

I live your products and would shop here for all my wigs and accessories

2
★★★★★

I live your products and would shop here for all my wigs and accessories

.

i AM GRATEFUL FOR THE CHOICES HERE, THE PICS AND DESCRIPTIONS AND THE GREAT SALE PRICE OF THE ITEMS I JUST ORDERED. I don't have insurance and cost of hair pieces is a lot for me. i am in the public eye and need to look professional. monofiliament is the only thing i will wear. thank you...

2
★★★★★

i AM GRATEFUL FOR THE CHOICES HERE, THE PICS AND DESCRIPTIONS AND THE GREAT SALE PRICE OF THE ITEMS I JUST ORDERED. I don't have insurance and cost of hair pieces is a lot for me. i am in the public eye and need to look professional. monofiliament is the only thing i will wear. thank you...

.

The ordering was easy and they had what I wanted. I remains to be seen how good the product is.

2
★★★★★

The ordering was easy and they had what I wanted. I remains to be seen how good the product is.

.

WilshireWigs has always beat out the competition in pricing, and I check every time I order. Furthermore, they are quick to notify me on the status of my order. I continue to be very pleased with their service.

2
★★★★★

WilshireWigs has always beat out the competition in pricing, and I check every time I order. Furthermore, they are quick to notify me on the status of my order. I continue to be very pleased with their service.

.

Good selection of wigs with informative descriptions

2
★★★★★

Good selection of wigs with informative descriptions

.

I have purchased many wigs through Wilshire Wigs and have been thrilled with each purchase. Would not go anywhere else

2
★★★★★

I have purchased many wigs through Wilshire Wigs and have been thrilled with each purchase. Would not go anywhere else

.

I went to Wilshire Wigs to look at some costume wigs for an upcoming party I had to go to. I gotta say just how helpful Jessica, Sergio and Rosa were. They went out of their way to help me. What great customer service.

2
★★★★★

I went to Wilshire Wigs to look at some costume wigs for an upcoming party I had to go to. I gotta say just how helpful Jessica, Sergio and Rosa were. They went out of their way to help me. What great customer service.

.

Wow, the best of the best. I finally got the place I need to buy all my hair enhancements. Nice people, very nice and good prices!!!!!
Avoid tiny Salons that are more expensive and less attentive with their customers. Love Wilshire!!!!

2
★★★★★

Wow, the best of the best. I finally got the place I need to buy all my hair enhancements. Nice people, very nice and good prices!!!!!
Avoid tiny Salons that are more expensive and less attentive with their customers. Love Wilshire!!!!

.

I was in need of a good wig before my trip overseas. I came to Wilshire Wigs and I was treated like a queen. Norman, their sales associate was amazing and very caring. Im so glad I went. Thank you Wilshire Wigs and a big THANK YOU to Norman.

2
★★★★★

I was in need of a good wig before my trip overseas. I came to Wilshire Wigs and I was treated like a queen. Norman, their sales associate was amazing and very caring. Im so glad I went. Thank you Wilshire Wigs and a big THANK YOU to Norman.

.

This is a great place to buy a wig, but leave yourself plenty of time--there's a lot to see. Hundreds and hundreds (thousands?) of wigs are on display here. The atmosphere is casual and friendly. They let you try on several wigs at a time (in a private try-on room), which is quite a change from most other wig stores. I needed help matching my hair color, and I found the sales associates to be really helpful. They found different style and color options for me as a starting point and let me go from there. The prices are really good--much cheaper than I was expecting. The only downside: the parking lot is a little small, but there is also street parking.

2
★★★★★

This is a great place to buy a wig, but leave yourself plenty of time--there's a lot to see. Hundreds and hundreds (thousands?) of wigs are on display here. The atmosphere is casual and friendly. They let you try on several wigs at a time (in a private try-on room), which is quite a change from most other wig stores. I needed help matching my hair color, and I found the sales associates to be really helpful. They found different style and color options for me as a starting point and let me go from there. The prices are really good--much cheaper than I was expecting. The only downside: the parking lot is a little small, but there is also street parking.

.

Last week, I ordered a wig, Angelica in Ginger Brown. I told the sales clerk that I needed the wig this week by Friday at the latest. She guaranteed me multiple times that the wig would be in by Tuesday, Wednesday at the latest and so I purchased it.
I went in on Wednesday and the wig was not in. It is still not in today, Thursday, and when I called they were not certain when the wigs would be in at all, but that they would certainly not be in this week.
I completely understand that the wig delivery time is a problem of the shipping company. However, the employee assured me that the wig would be in multiple times, as I only purchased the product because of the guarantee that I would receive it with ample time.
This is a problem, because I have a photo shoot this weekend and need the wig. Thus, as a solution, I suggested that I borrow the floor version of the wig, which is in a different shade of brown, to use for the weekend shoot. I was told you don't rent wigs and that there is no solution to my problem. The issue is that I'm not trying to rent a wig, I'm trying to get the product I was guaranteed by Wilshire Wigs, in the time frame it was guaranteed in, and because, that is impossible, I wanted to find a solution for the Saturday shoot. The employees have not been helpful at all and have actually been dismissive, which is very frustrating.
I think it's highly unprofessional that, when a company cannot uphold a deal that was made by them that they do not solve the problem, especially when the solution is so simple and does not cost the company anything.
I was so excited to have found this wig store and now I'm just frustrated with how unsatisfactory my experience has been.

0
★☆☆☆☆

Last week, I ordered a wig, Angelica in Ginger Brown. I told the sales clerk that I needed the wig this week by Friday at the latest. She guaranteed me multiple times that the wig would be in by Tuesday, Wednesday at the latest and so I purchased it.
I went in on Wednesday and the wig was not in. It is still not in today, Thursday, and when I called they were not certain when the wigs would be in at all, but that they would certainly not be in this week.
I completely understand that the wig delivery time is a problem of the shipping company. However, the employee assured me that the wig would be in multiple times, as I only purchased the product because of the guarantee that I would receive it with ample time.
This is a problem, because I have a photo shoot this weekend and need the wig. Thus, as a solution, I suggested that I borrow the floor version of the wig, which is in a different shade of brown, to use for the weekend shoot. I was told you don't rent wigs and that there is no solution to my problem. The issue is that I'm not trying to rent a wig, I'm trying to get the product I was guaranteed by Wilshire Wigs, in the time frame it was guaranteed in, and because, that is impossible, I wanted to find a solution for the Saturday shoot. The employees have not been helpful at all and have actually been dismissive, which is very frustrating.
I think it's highly unprofessional that, when a company cannot uphold a deal that was made by them that they do not solve the problem, especially when the solution is so simple and does not cost the company anything.
I was so excited to have found this wig store and now I'm just frustrated with how unsatisfactory my experience has been.

.

I went to Wilshire Wigs today in desperate need of some help with my hair. I had gone to have my hair permed, and the stylist chemically burned over 3/4 of my hair off. I went into Wilshire Wigs feeling kind of uncomfortable at first, but then the staff all said hello to me at some point during my visit, were very nice and understanding. Not to mention VERY educated in their industry. I also have a few different colors in my hair from highlights, and they helped me match my color to a BEAUTIFUL wig the same color!! It looked SO REAL TOO!!!! Who would've thought a wig could look like real hair?!?! They made sure to inform me of where I could find their return policy on the receipt if I ever needed it, and if I had any questions, I was told to call and someone would be glad to answer any of my questions.

I had a great experience today and will be a very long time customer!! Thank you Wilshire Wigs for making me feel confident and whole again!!!

2
★★★★★

I went to Wilshire Wigs today in desperate need of some help with my hair. I had gone to have my hair permed, and the stylist chemically burned over 3/4 of my hair off. I went into Wilshire Wigs feeling kind of uncomfortable at first, but then the staff all said hello to me at some point during my visit, were very nice and understanding. Not to mention VERY educated in their industry. I also have a few different colors in my hair from highlights, and they helped me match my color to a BEAUTIFUL wig the same color!! It looked SO REAL TOO!!!! Who would've thought a wig could look like real hair?!?! They made sure to inform me of where I could find their return policy on the receipt if I ever needed it, and if I had any questions, I was told to call and someone would be glad to answer any of my questions.

I had a great experience today and will be a very long time customer!! Thank you Wilshire Wigs for making me feel confident and whole again!!!

.

Great selection of wigs. I never saw such a variety of wigs in one place--and was very happy to experience the huge selection carried by this store. The employees gave me no trouble over trying wigs on--you could go around the store picking any wig you want yourself and trying it on, you could try 100s of wigs if you wanted to. I made a lot of discoveries about styles that'd suit me and that'd be unflattering for me. The store has anything from high quality human hair wigs to inexpensive party and costume wigs (Southern Belle blew my mind!), half-wigs and great selection of clip-on bangs. I had purchased 3 wigs from this store that I was very happy about, including amazing dreadlock wigs that I used on stage. The quality of these synthetic wigs was impressive and hair did not deteriorate, despite heavy usage. I felt that the store stuff even underestimated the quality and strength of the synthetic fiber these wigs were made of, as they lasted longer than it was promised. I give 4 stars instead of 5 though because of one salesperson there who was wacky and intrusive (escalating into rudeness), and seemed to be mentally unstable. I am not sure why they kept her--all other stuff was nice and professional (however sometimes it felt like the store was understaffed and 1-2 extra salespeople would be necessary)

2
★★★★★

Great selection of wigs. I never saw such a variety of wigs in one place--and was very happy to experience the huge selection carried by this store. The employees gave me no trouble over trying wigs on--you could go around the store picking any wig you want yourself and trying it on, you could try 100s of wigs if you wanted to. I made a lot of discoveries about styles that'd suit me and that'd be unflattering for me. The store has anything from high quality human hair wigs to inexpensive party and costume wigs (Southern Belle blew my mind!), half-wigs and great selection of clip-on bangs. I had purchased 3 wigs from this store that I was very happy about, including amazing dreadlock wigs that I used on stage. The quality of these synthetic wigs was impressive and hair did not deteriorate, despite heavy usage. I felt that the store stuff even underestimated the quality and strength of the synthetic fiber these wigs were made of, as they lasted longer than it was promised. I give 4 stars instead of 5 though because of one salesperson there who was wacky and intrusive (escalating into rudeness), and seemed to be mentally unstable. I am not sure why they kept her--all other stuff was nice and professional (however sometimes it felt like the store was understaffed and 1-2 extra salespeople would be necessary)

.

This place do have large selection of wigs but however you have to deal with the most awful customers services ever. I got hung up a couple times as well as being yelled at for "" asked to many question"". Be careful of the man, he is very rude and impatient. He also have a horrible hot temper. Stay away from this store if you dont want to have a bad day.

0
★☆☆☆☆

This place do have large selection of wigs but however you have to deal with the most awful customers services ever. I got hung up a couple times as well as being yelled at for "" asked to many question"". Be careful of the man, he is very rude and impatient. He also have a horrible hot temper. Stay away from this store if you dont want to have a bad day.

.

ARE YOU KIDDING ME!!! If you have only one day in LA visit this shop - it is hands down the coolest most amazing wig shop ever. They have done more famous peoples heads than I bet ANY shop in town. I was there and saw THREE celebrities inside shopping, and one in his truck in the parking lot - I am not sure who but I could tell he was famous he had that look.

They have SOME of the most amazing staff - make sure to ask for either AMAZING Amanda(she helped me and really knows how to match style to your face, what best color matches your skin, and why a Synthetic can actually be BETTER than a real human hair wig.)

Also had great service from Shelley and Norman - these are amazing people sensitive enough to help you through a difficult purchase, and they really know their stuff - they LIKE helping people.

There is a downside, they only seem to have one really great stylist Nancy, AVOID RENE. Nancy will make you feel like a star yourself!! I think there are other stylists but on that day only saw 2 and well stick to Nancy and you can't go wrong!!

It is amazing how much better you feel if like myself you need a nice piece to look your age again, and for an affordable price. They have human hair wigs for less than I imagined. I will be a loyal Wilshire customer as long as they continue this great service!!!

2
★★★★★

ARE YOU KIDDING ME!!! If you have only one day in LA visit this shop - it is hands down the coolest most amazing wig shop ever. They have done more famous peoples heads than I bet ANY shop in town. I was there and saw THREE celebrities inside shopping, and one in his truck in the parking lot - I am not sure who but I could tell he was famous he had that look.

They have SOME of the most amazing staff - make sure to ask for either AMAZING Amanda(she helped me and really knows how to match style to your face, what best color matches your skin, and why a Synthetic can actually be BETTER than a real human hair wig.)

Also had great service from Shelley and Norman - these are amazing people sensitive enough to help you through a difficult purchase, and they really know their stuff - they LIKE helping people.

There is a downside, they only seem to have one really great stylist Nancy, AVOID RENE. Nancy will make you feel like a star yourself!! I think there are other stylists but on that day only saw 2 and well stick to Nancy and you can't go wrong!!

It is amazing how much better you feel if like myself you need a nice piece to look your age again, and for an affordable price. They have human hair wigs for less than I imagined. I will be a loyal Wilshire customer as long as they continue this great service!!!

.

I don't know what people are complaining about. I have been to the store many times and have received great customer service. They do get extremely busy but i have patience and i am willing to wait for their services. They have a fabulous inventory and great selection which is why they ARE so busy. I guess you cant satisfy everyone but i am. Keep up the great work girls.

2
★★★★★

I don't know what people are complaining about. I have been to the store many times and have received great customer service. They do get extremely busy but i have patience and i am willing to wait for their services. They have a fabulous inventory and great selection which is why they ARE so busy. I guess you cant satisfy everyone but i am. Keep up the great work girls.

.

I went to Wilshire Wigs at a friend's suggestion. I was desperate for something to enhance my look, as I had to go to a very important engagement party. I found the girls extremely helpful. This nice gentleman(sorry i forgot his name but he had a french accent) suggested these HairDO extensions I could wear. I loved the tips he gave me and I left happy. I had a blast at my party and my friends loved how my hair looked. I would like to thank your wonderful staff for making it a perfect night for me. THANK YOU!

2
★★★★★

I went to Wilshire Wigs at a friend's suggestion. I was desperate for something to enhance my look, as I had to go to a very important engagement party. I found the girls extremely helpful. This nice gentleman(sorry i forgot his name but he had a french accent) suggested these HairDO extensions I could wear. I loved the tips he gave me and I left happy. I had a blast at my party and my friends loved how my hair looked. I would like to thank your wonderful staff for making it a perfect night for me. THANK YOU!

.

I have been shopping at Wilshire Wigs for years. They have the best selection in town. However, they also have the worst customer service in town. After having problems with the last two orders I placed with them--problems include not returning my phone calls, not returning my e-mails, and not even telling me until 3 weeks after I placed an online order that the product I ordered was not currently available--I have decided to part company with this store for good. \r
\r
Unfortunately, their large selection does not make up for their incredibly bad customer service. It's not just a matter of ignoring customers, it's a matter of being rude, unhelpful, and screwing up orders. The service was bad a few years ago when I first started shopping there, and has only gotten worse. There are one or two girls there who can be helpful, but not helpful enough to make up for the lack of courtesy extended (or should I stay NOT extended) by the rest of the staff.\r
\r
And this has nothing to do with them being busy. I've been in their store when it is busy, when it is slow, and when it is in between. I've been there on weekends, weekdays, mornings, and afternoons. It DOES NOT matter when you go there; the staff is unfriendly, unhelpful, and rude.\r
\r
From now on, I will either be ordering my wigs online from other stores, or I will find a new store to shop at. I will no longer recommend this store to anyone. There are too many wig stores in L.A. to put up with this place anymore.\r
\r
If you are not sure what kind of wig you want, and merely want to look around and try things on without people asking if you need help, then it might be okay to go this store, as long as you make sure to write down the names and colors of the wigs you like, and go somewhere else to actually order them. But do not order anything from this store. It might be months before you get it, and when you do finally get it, it might be wrong, and even if what you get is exactly what you wanted, the terrible time you'll have had dealing with this company will not make it worthwhile.

0
★☆☆☆☆

I have been shopping at Wilshire Wigs for years. They have the best selection in town. However, they also have the worst customer service in town. After having problems with the last two orders I placed with them--problems include not returning my phone calls, not returning my e-mails, and not even telling me until 3 weeks after I placed an online order that the product I ordered was not currently available--I have decided to part company with this store for good. \r
\r
Unfortunately, their large selection does not make up for their incredibly bad customer service. It's not just a matter of ignoring customers, it's a matter of being rude, unhelpful, and screwing up orders. The service was bad a few years ago when I first started shopping there, and has only gotten worse. There are one or two girls there who can be helpful, but not helpful enough to make up for the lack of courtesy extended (or should I stay NOT extended) by the rest of the staff.\r
\r
And this has nothing to do with them being busy. I've been in their store when it is busy, when it is slow, and when it is in between. I've been there on weekends, weekdays, mornings, and afternoons. It DOES NOT matter when you go there; the staff is unfriendly, unhelpful, and rude.\r
\r
From now on, I will either be ordering my wigs online from other stores, or I will find a new store to shop at. I will no longer recommend this store to anyone. There are too many wig stores in L.A. to put up with this place anymore.\r
\r
If you are not sure what kind of wig you want, and merely want to look around and try things on without people asking if you need help, then it might be okay to go this store, as long as you make sure to write down the names and colors of the wigs you like, and go somewhere else to actually order them. But do not order anything from this store. It might be months before you get it, and when you do finally get it, it might be wrong, and even if what you get is exactly what you wanted, the terrible time you'll have had dealing with this company will not make it worthwhile.

.

My mother-in-law came to this shop in preparation for losing her hair due to chemo therapy. The employee who was ""helping"" her was incredibly insensitive and made this hard experience even worse than it already was. He may have been having a bad day, but to take it out on customers is unacceptable. I just hope that management encourages friendly customer service and that this one day was a fluke.

0
★☆☆☆☆

My mother-in-law came to this shop in preparation for losing her hair due to chemo therapy. The employee who was ""helping"" her was incredibly insensitive and made this hard experience even worse than it already was. He may have been having a bad day, but to take it out on customers is unacceptable. I just hope that management encourages friendly customer service and that this one day was a fluke.

.

Was a customer for years, even though they got my order wrong many times. My last purchase was totally the wrong color, sent it back for exchange. Was treated like a piece of sh-t for the next 2 months. I finally contacted the BBB. The worst customer service, awful eployees......JUST THE WORST PLACE TO DO BUSINESS!

0
★☆☆☆☆

Was a customer for years, even though they got my order wrong many times. My last purchase was totally the wrong color, sent it back for exchange. Was treated like a piece of sh-t for the next 2 months. I finally contacted the BBB. The worst customer service, awful eployees......JUST THE WORST PLACE TO DO BUSINESS!

.

I traveled from West LA to this particular store way in North Hollywood on an off the beaten path street based on a fellow acting friend's referral. I was told they have a large selection and give a SAG discount. I then specifically asked if they were nice and she said definitely, and geared towards the industry.

""Great!"" I thought. The unfortunate part is when you show up and things aren't as you thought they would be. There is a large selection, but the staff definitely is not friendly. In particular the foreign gentleman, whom approaches the girl I was working with--and about to make a decision regarding a purchase--says snidely, ""You do know we're closed?"" I believe it was 5 minutes past their closing time...hardly a reason to thwart a purchase.

I am assuming the gentleman, whom I overheard speaking rudely to another potential customer earlier, is the owner since he doesn't care about customer service OR making a sale. He really just cared about getting home.

If you know exactly the brand of wig you want and don't require ANY help, then this is the store for you. You could probably just go online and avoid the nastiness altogether.

1
★★☆☆☆

I traveled from West LA to this particular store way in North Hollywood on an off the beaten path street based on a fellow acting friend's referral. I was told they have a large selection and give a SAG discount. I then specifically asked if they were nice and she said definitely, and geared towards the industry.

""Great!"" I thought. The unfortunate part is when you show up and things aren't as you thought they would be. There is a large selection, but the staff definitely is not friendly. In particular the foreign gentleman, whom approaches the girl I was working with--and about to make a decision regarding a purchase--says snidely, ""You do know we're closed?"" I believe it was 5 minutes past their closing time...hardly a reason to thwart a purchase.

I am assuming the gentleman, whom I overheard speaking rudely to another potential customer earlier, is the owner since he doesn't care about customer service OR making a sale. He really just cared about getting home.

If you know exactly the brand of wig you want and don't require ANY help, then this is the store for you. You could probably just go online and avoid the nastiness altogether.

.

I ordered a wig and it was nothing like I expected, willing to take the blame and realize there would be no refunds. I sent it back and was charged $25.00 restocking fee. Ordered another, it to was wrong I sent it back, now I am in to this $50.00 and no product, I ordered another it was back order so I wait. I get a e-mail, it will be in, in a month, I wait nothing, I call I was told they would check on it and call me back , nothing , I waited a couple more weeks and then I e-mailed them asking for my money back . I got an e-mail saying it was on its way. It took 2 months to get it. I love it its great but will use another company next time,

0
★☆☆☆☆

I ordered a wig and it was nothing like I expected, willing to take the blame and realize there would be no refunds. I sent it back and was charged $25.00 restocking fee. Ordered another, it to was wrong I sent it back, now I am in to this $50.00 and no product, I ordered another it was back order so I wait. I get a e-mail, it will be in, in a month, I wait nothing, I call I was told they would check on it and call me back , nothing , I waited a couple more weeks and then I e-mailed them asking for my money back . I got an e-mail saying it was on its way. It took 2 months to get it. I love it its great but will use another company next time,

Pros: lots of wigs

Cons: on line agrement

.

Very poor ""customer service."" If buying online, be very very sure that the item will fit and is *exactly* what you want and will look good on you. Why? Because Wilshire Wigs offers no refunds if you are not satisfied. I tried very politely to ask them for same and they offered store credit only - minus my mailing costs. How can I order another item online after discovering that the first item, which looked great on the model, doesn't look at all as pictured, is so uncomfortable you can't wear it for more than a minute, fits so poorly you can't cover the back of your head, and generally looks ridiculous. I would never recommend this store to a friend. (Note: it probably is a good idea to go into a store to get a wig fitted anyway. But because of the way I was treated with this online purchase, I would never give another penny of business to Wilshire Wigs. Would give minus five stars if I could, but have to give some kind of rating, so am forced to give an undeserved one star.

0
★☆☆☆☆

Very poor ""customer service."" If buying online, be very very sure that the item will fit and is *exactly* what you want and will look good on you. Why? Because Wilshire Wigs offers no refunds if you are not satisfied. I tried very politely to ask them for same and they offered store credit only - minus my mailing costs. How can I order another item online after discovering that the first item, which looked great on the model, doesn't look at all as pictured, is so uncomfortable you can't wear it for more than a minute, fits so poorly you can't cover the back of your head, and generally looks ridiculous. I would never recommend this store to a friend. (Note: it probably is a good idea to go into a store to get a wig fitted anyway. But because of the way I was treated with this online purchase, I would never give another penny of business to Wilshire Wigs. Would give minus five stars if I could, but have to give some kind of rating, so am forced to give an undeserved one star.

Pros: None that I Know of

Cons: No Returns - You Are Stuck with Mistakes

.

I don't know what people are complaining about. I have been to the store many times and have received great customer service. They do get extremely busy but i have patience and i am willing to wait for their services. They have a fabulous inventory and great selection which is why they ARE so busy. I guess you cant satisfy everyone but i am. Keep up the great work girls.

2
★★★★★

I don't know what people are complaining about. I have been to the store many times and have received great customer service. They do get extremely busy but i have patience and i am willing to wait for their services. They have a fabulous inventory and great selection which is why they ARE so busy. I guess you cant satisfy everyone but i am. Keep up the great work girls.

Pros: Great Service, Low Prices, Many Choices

.

I went to Wilshire Wigs and Accessories today for the first time and was sadly disappointed. I don't know much about wigs being that I never wear them. I have very long hair but needed a wig for a photoshoot. The staff are not welcoming at all. I explained to them what I was looking for as well as my lack of knowledge on wigs. The only aid I received were fingers pointing in which direction I needed to go for certain wigs, no offer or attemp to assist, just minimal customer service. There were three employers working and only two customers including me, so the excuse of trying to accomodate all customers is not valid. I see another bad customer service review, so if these lazy Wig People don't get it together, they're going to lose lots of business...I have a big mouth and know every bald woman in Hollywood ;)\r
\r

1
★★☆☆☆

I went to Wilshire Wigs and Accessories today for the first time and was sadly disappointed. I don't know much about wigs being that I never wear them. I have very long hair but needed a wig for a photoshoot. The staff are not welcoming at all. I explained to them what I was looking for as well as my lack of knowledge on wigs. The only aid I received were fingers pointing in which direction I needed to go for certain wigs, no offer or attemp to assist, just minimal customer service. There were three employers working and only two customers including me, so the excuse of trying to accomodate all customers is not valid. I see another bad customer service review, so if these lazy Wig People don't get it together, they're going to lose lots of business...I have a big mouth and know every bald woman in Hollywood ;)\r
\r

Pros: Wide selection of Wigs...just know what you want w/out needed assistance

Cons: Not welcoming & Lazy Customer Service

.

This is a great place to buy a wig, but leave yourself plenty of time--there's a lot to see. Hundreds and hundreds (thousands?) of wigs are on display here. The atmosphere is casual and friendly. They let you try on several wigs at a time (in a private try-on room), which is quite a change from most other wig stores. I needed help matching my hair color, and I found the sales associates to be really helpful. They found different style and color options for me as a starting point and let me go from there. The prices are really good--much cheaper than I was expecting. The only downside: the parking lot is a little small, but there is also street parking.

2
★★★★★

This is a great place to buy a wig, but leave yourself plenty of time--there's a lot to see. Hundreds and hundreds (thousands?) of wigs are on display here. The atmosphere is casual and friendly. They let you try on several wigs at a time (in a private try-on room), which is quite a change from most other wig stores. I needed help matching my hair color, and I found the sales associates to be really helpful. They found different style and color options for me as a starting point and let me go from there. The prices are really good--much cheaper than I was expecting. The only downside: the parking lot is a little small, but there is also street parking.

Pros: Selection, service, prices

Cons: Limited parking spaces

.

I went one other time to this place to get wigs for a costume and experienced the same poor level of service that I got the second time I went there. After the second time that I was treated rudely and spoken to sarcastically and condescendingly, I left without spending another cent in that store. The sales staff, as well as the manager, are beyond rude. The only advantage that they have is the good selection of wigs. The greatest shortcoming that they have is that they make you, the customer, feel as if you're supposed to kowtow to their bad attitudes. I initially thought that the treated me poorly because I was a person of color. Then I saw them treat other customers the same exact way, which makes me think, ""Hey, at least they're consistently rude to everyone, not just me. Equal opportunity foulness."" If you go, just know that you're going to have to really know what you want and be able to advocate for yourself because the salespeople there are going to treat you like you're an idiot. Frankly, there are enough wig and hairpiece stores in L.A. that you can easily go somewhere else, especially because the prices aren't much different than other stores. I say: pay the same money elsewhere but get treated with respect.

1
★★☆☆☆

I went one other time to this place to get wigs for a costume and experienced the same poor level of service that I got the second time I went there. After the second time that I was treated rudely and spoken to sarcastically and condescendingly, I left without spending another cent in that store. The sales staff, as well as the manager, are beyond rude. The only advantage that they have is the good selection of wigs. The greatest shortcoming that they have is that they make you, the customer, feel as if you're supposed to kowtow to their bad attitudes. I initially thought that the treated me poorly because I was a person of color. Then I saw them treat other customers the same exact way, which makes me think, ""Hey, at least they're consistently rude to everyone, not just me. Equal opportunity foulness."" If you go, just know that you're going to have to really know what you want and be able to advocate for yourself because the salespeople there are going to treat you like you're an idiot. Frankly, there are enough wig and hairpiece stores in L.A. that you can easily go somewhere else, especially because the prices aren't much different than other stores. I say: pay the same money elsewhere but get treated with respect.

Pros: Good selection

Cons: All staff are disrespectful and impatient towards customers

.

This is the definitive place to go when you need not only wigs but custom work. Wilshire Wigs is THE biggest wig and hairgoods store around. If you can't find it there then it doesn't exist! They have a staggering array of wigs in countless styles. I work in the film industry (which they cater to a great deal,) and this is where we go for all our hair needs. From simple pre-made wigs to custom work. They can create dead on replica wigs to match the actors hair perfectly. And the lace work is phenominal - these guys are top of the line professionals and an invaluable tool for our industry. I would recommend them to the general public and professionals alike. They are super friendly and will do their very best to accomdate you. They also do offer other services such as adding hair to pieces, general repairs and re-sizing wigs. Their prices are the best - bar none. Check out this industry standard, (I promise you'll be blown away.)

5
★★★★★

This is the definitive place to go when you need not only wigs but custom work. Wilshire Wigs is THE biggest wig and hairgoods store around. If you can't find it there then it doesn't exist! They have a staggering array of wigs in countless styles. I work in the film industry (which they cater to a great deal,) and this is where we go for all our hair needs. From simple pre-made wigs to custom work. They can create dead on replica wigs to match the actors hair perfectly. And the lace work is phenominal - these guys are top of the line professionals and an invaluable tool for our industry. I would recommend them to the general public and professionals alike. They are super friendly and will do their very best to accomdate you. They also do offer other services such as adding hair to pieces, general repairs and re-sizing wigs. Their prices are the best - bar none. Check out this industry standard, (I promise you'll be blown away.)

Was this review helpful to you?
Ratings_icons Ratings_icons

Message from Wilshire Wigs

Yext PowerListings

 

Wait, you're the expert.

If you've been to or used Wilshire Wigs, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review