Independent Automotive

★★☆☆☆
38.2481 -122.037
Map and Directions to Independent Automotive

707-428-1003

311 State St

Fairfield, CA

94533-5612

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2.0 9
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Reviews 1 - 9 of 9.
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I've been taking my cars here for over 15 years. I've always been more than satisfied and know that they have no doubt saved me thousands over the years as compared to what a dealer would charge. I've been going back all these years because I feel they have been honest with me and are very competent at what they do. There were times when an older car needed a lot of work, and they always discussed the options I had. I highly recommend them.

5
★★★★★

I've been taking my cars here for over 15 years. I've always been more than satisfied and know that they have no doubt saved me thousands over the years as compared to what a dealer would charge. I've been going back all these years because I feel they have been honest with me and are very competent at what they do. There were times when an older car needed a lot of work, and they always discussed the options I had. I highly recommend them.

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I had been told how good they were over the years by various friends. A few years ago, I took one of my cars there and they did a great job. I recently took a different car there and they tried to milk me. What they wanted $ 300.00 to start with (which wouldn't have fixed the issue) was a $ 20.00 fix by another repair shop.
They also have "coupons" which they do not honor when presented.

It is disappointing that such a prior reputable shop has gotten so bad.

Do yourself a favor and go somewhere else.

1
★☆☆☆☆

I had been told how good they were over the years by various friends. A few years ago, I took one of my cars there and they did a great job. I recently took a different car there and they tried to milk me. What they wanted $ 300.00 to start with (which wouldn't have fixed the issue) was a $ 20.00 fix by another repair shop.
They also have "coupons" which they do not honor when presented.

It is disappointing that such a prior reputable shop has gotten so bad.

Do yourself a favor and go somewhere else.

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.

I have had many many years of good service for several different cars. Yes, they always tell you what they found on your car that needs repair; but they *never* pressure you to fix them; they always tell you how serious or dangerous it might be if you ask. Everything they say needs to be fixed truly does (and I repaired enough cars to be able to tell) - they aren't just trying to create revenue. The prices are very reasonable. You can trust these people. I just wish my German-made car could be serviced here. A great business to have in Fairfield.

4
★★★★☆

I have had many many years of good service for several different cars. Yes, they always tell you what they found on your car that needs repair; but they *never* pressure you to fix them; they always tell you how serious or dangerous it might be if you ask. Everything they say needs to be fixed truly does (and I repaired enough cars to be able to tell) - they aren't just trying to create revenue. The prices are very reasonable. You can trust these people. I just wish my German-made car could be serviced here. A great business to have in Fairfield.

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I've been taking my car here for years, and have had no problems with this car shop. There honest people and take very good care of there customers, they are open also on saturdays which is great. Check it out for yourselfs!

4
★★★★☆

I've been taking my car here for years, and have had no problems with this car shop. There honest people and take very good care of there customers, they are open also on saturdays which is great. Check it out for yourselfs!

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.

I would like to say that this Repair Shop is great! There service and staff are wonderful, very friendly place, I took my car in for a service and the prices are great! Very reasonable! I have told ALL my friends to come to the auto repair shop because they were great! I will always take my car to them in the future, also i found out they have flyers they mail to you for monthy specials!!!!

Very Happy Customer!!!!

5
★★★★★

I would like to say that this Repair Shop is great! There service and staff are wonderful, very friendly place, I took my car in for a service and the prices are great! Very reasonable! I have told ALL my friends to come to the auto repair shop because they were great! I will always take my car to them in the future, also i found out they have flyers they mail to you for monthy specials!!!!

Very Happy Customer!!!!

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If I could rate this this place no stars I would. Workers pretended to be nice but were right down rude. I got a quote at a great price. When I went in I got crappy service. Took all day for something that shouldn't take more than 2 hours and then tried to say that my car needed more changes and if I had agreed to it all it would have come close to an additional $900. What a rip off!
Save yourself! Don't go here for any kind of service unless you want crap done.

1
★☆☆☆☆

If I could rate this this place no stars I would. Workers pretended to be nice but were right down rude. I got a quote at a great price. When I went in I got crappy service. Took all day for something that shouldn't take more than 2 hours and then tried to say that my car needed more changes and if I had agreed to it all it would have come close to an additional $900. What a rip off!
Save yourself! Don't go here for any kind of service unless you want crap done.

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.

So disappointed. I would never recommend this place. Went in for timing belt, and later after many supposed needed repairs, cost was over $600! Not very good customer service. Did nothing special except offered to hold my car longer and charge me more if I came back because they didn't have a part in stock. Don't waste your money on them!

PROS: Very good at getting you once you go in
CONS: Can you say it's all about the money?

1
★☆☆☆☆

So disappointed. I would never recommend this place. Went in for timing belt, and later after many supposed needed repairs, cost was over $600! Not very good customer service. Did nothing special except offered to hold my car longer and charge me more if I came back because they didn't have a part in stock. Don't waste your money on them!

PROS: Very good at getting you once you go in
CONS: Can you say it's all about the money?

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One of the main reasons I bought a Honda instead of anything else is because I trust this place. The owner has been in business for 10+ years and my mom and I have never had any complaints. The owner explains things, tries to get me the best deal, and has never tried to talk me into unneeded work. Cost is equivalent to other repair shops; however, cheaper than dealership repair prices. Coupons are mailed out periodically to customers. e.g. 10% off any service or repair.

PROS: Reliable, ethical, and fair prices
CONS: located far from freeway in the middle of town

4
★★★★☆

One of the main reasons I bought a Honda instead of anything else is because I trust this place. The owner has been in business for 10+ years and my mom and I have never had any complaints. The owner explains things, tries to get me the best deal, and has never tried to talk me into unneeded work. Cost is equivalent to other repair shops; however, cheaper than dealership repair prices. Coupons are mailed out periodically to customers. e.g. 10% off any service or repair.

PROS: Reliable, ethical, and fair prices
CONS: located far from freeway in the middle of town

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Latest reviews from Citysearch.

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I was so disappointed in this place. I went in for a timing belt and came out with over $600 in repair cost. The people were not very welcomely. All they wanted was to figure out how much they can get out of you. I would not recommend them at all. They gave no discount of any kind from the orginal price of $199 to over $600. Please call around and don't go in there. I overheard them getting someone else the same way too. All they are interested in is your money not customer service or customer care.

1
★☆☆☆☆

I was so disappointed in this place. I went in for a timing belt and came out with over $600 in repair cost. The people were not very welcomely. All they wanted was to figure out how much they can get out of you. I would not recommend them at all. They gave no discount of any kind from the orginal price of $199 to over $600. Please call around and don't go in there. I overheard them getting someone else the same way too. All they are interested in is your money not customer service or customer care.

Pros: Disappointment!

Cons: Come here only if you want to lose your money!

Message from Independent Automotive

Service American and Asian cars.. Brake Service Cooling/Heating Systems Drive Train Systems Electrical Systems Estimates Exhaust Fuel Systems Hybrid Cars Hybrids Radiators Tires Transmission Service Transmissions

Provided_by_yp_88_25

Key Points

  • Excellent Customer For Over 25 Years!
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