Michaels

★★★☆☆
Where Creativity Happens!
  • 1851 University Dr North County Square

    Vista, CA 92083

    Map & Directions
  • 760-941-7350

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2.5 2
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I was put on hold five times and for a total of 15 minutes all for a simple question about a craft camp. Although the day before an employee there told me I could reserve a spot over the phone, the manager on duty when I called the next day, RANDY, refused to oblige. Insisting that I drive all the way to the store to pay a whopping $5.00 fee for an hour class for my five year old. Really ridiculous. I offered to pay the fee over the phone, but they said they were not set up for that. Geez, this is not a little mom and pop shop! Get with it Michael's, while my daughter was crafting, I was going to be spending money in your store. Now I'll never shop there again. And lose the the bad attitude manager RANDY.

1
★☆☆☆☆

I was put on hold five times and for a total of 15 minutes all for a simple question about a craft camp. Although the day before an employee there told me I could reserve a spot over the phone, the manager on duty when I called the next day, RANDY, refused to oblige. Insisting that I drive all the way to the store to pay a whopping $5.00 fee for an hour class for my five year old. Really ridiculous. I offered to pay the fee over the phone, but they said they were not set up for that. Geez, this is not a little mom and pop shop! Get with it Michael's, while my daughter was crafting, I was going to be spending money in your store. Now I'll never shop there again. And lose the the bad attitude manager RANDY.

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Obviously the best craft store. I also like this store to shop small gift items, decorative items, small toys for my toddler. The staff here also are always smiling and helpful

4
★★★★☆

Obviously the best craft store. I also like this store to shop small gift items, decorative items, small toys for my toddler. The staff here also are always smiling and helpful

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