Fishbecks Patio Ctr

★★★☆☆
  • 150 S Raymond Ave

    Pasadena, CA 91105

    Map & Directions
  • 626-796-9255

About Fishbecks Patio Ctr

Hours
Sun 10am-5pm, Mon-Sat 10am-6pm

Home & Garden

Home & Garden
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We have been dealing with the people at Fishbecks for over twenty years and have had nothing but great service. We have looked elsewhere but nothing compares to what we can get here. We highly recommend it.

5
★★★★★

We have been dealing with the people at Fishbecks for over twenty years and have had nothing but great service. We have looked elsewhere but nothing compares to what we can get here. We highly recommend it.

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I am amazed a business run this poorly continues, but it is one the few patio places in town!
I ordered an umbrella, and was told it would be in in five weeks. When five weeks rolled around I called to get the status of my order. That was my first mistake! I was asked who my sales person was, and who they finally came up with was not anyone I had spoken to! I asked for a call from her, and didn't get one for days, and then only after I called with a firm request, and that I was very disappointed.
My umbrella now is in, and I called to ask the hours, and was told 6:30 pm was the latest I could get my umbrella--no offer to have their service deliver it or anything!
These people are rude and extremely unprofessional. Customer Service is the backbone of any retail business, and they totally flunk that part alone! I will never buy another thing from these rude pompous people!

1
★☆☆☆☆

I am amazed a business run this poorly continues, but it is one the few patio places in town!
I ordered an umbrella, and was told it would be in in five weeks. When five weeks rolled around I called to get the status of my order. That was my first mistake! I was asked who my sales person was, and who they finally came up with was not anyone I had spoken to! I asked for a call from her, and didn't get one for days, and then only after I called with a firm request, and that I was very disappointed.
My umbrella now is in, and I called to ask the hours, and was told 6:30 pm was the latest I could get my umbrella--no offer to have their service deliver it or anything!
These people are rude and extremely unprofessional. Customer Service is the backbone of any retail business, and they totally flunk that part alone! I will never buy another thing from these rude pompous people!

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I ordered four club chairs from Fishbecks in April with a requested delivery date of four weeks. Normal delivery is four to six weeks, but they promised it would be available. Six weeks later the chairs were delivered with one of the cushions defective.

We were told by Anna the cushion would be replaced within 10 days, this was in late May. After many calls to Fishbeck and several promises that the cushion would be delivered within 7 days, we still do not have the cushion.

I called Friday and was promised Anna would call me Saturday - no call. Today is Sunday and I called again. Anna did take the call and puts all the blame on the manufacturer and now wants me to call them to find out why the cushion has not been replaced.

Problems happen all the time and it is okay if you feel the store is being honest and trying. That has not been the case and the feeling is they would just like me to go away and accept the defective product.

Dave

1
★☆☆☆☆

I ordered four club chairs from Fishbecks in April with a requested delivery date of four weeks. Normal delivery is four to six weeks, but they promised it would be available. Six weeks later the chairs were delivered with one of the cushions defective.

We were told by Anna the cushion would be replaced within 10 days, this was in late May. After many calls to Fishbeck and several promises that the cushion would be delivered within 7 days, we still do not have the cushion.

I called Friday and was promised Anna would call me Saturday - no call. Today is Sunday and I called again. Anna did take the call and puts all the blame on the manufacturer and now wants me to call them to find out why the cushion has not been replaced.

Problems happen all the time and it is okay if you feel the store is being honest and trying. That has not been the case and the feeling is they would just like me to go away and accept the defective product.

Dave

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Fishbecks specializes in patio and outdoor furniture and has a large selection, including all types of tables, chairs, swings and gazebos. It also has a wide offering of fountains and outdoor statuary. The store carry well-made mid- to high-end furniture such as Brown Jordan--and places it in settings that allow you to easily visualize and test the furniture out. To get a great deal, check out their semi-annual warehouse sale where they cut prices on select furniture as low as 80 percent.

4
★★★★☆

Fishbecks specializes in patio and outdoor furniture and has a large selection, including all types of tables, chairs, swings and gazebos. It also has a wide offering of fountains and outdoor statuary. The store carry well-made mid- to high-end furniture such as Brown Jordan--and places it in settings that allow you to easily visualize and test the furniture out. To get a great deal, check out their semi-annual warehouse sale where they cut prices on select furniture as low as 80 percent.

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