Riley's Flowers

★★★★☆
  • 1106 Chapala St

    Santa Barbara, CA 93101

    Map & Directions
  • 805-965-1187

About Riley's Flowers

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Hours
Sun 11am-5pm, Mon-Fri 9am-6pm, Sat 10am-6pm

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3.5 4
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My daughter sent me flowers for my birthday - pink roses with white tulips. They were delivered to me at work. Pretty, but the roses were a bit crushed looking and the petals were brown around the edges. I called the shop. On my first call I was asked to call back in 30 minutes. The second call, I was asked for my name and information so they could "look up" the order and call me back. 30 minutes later a woman called me back and said the roses were "fresh" and had come in today. I did not ask when they came in, it does not change the fact that they were crushed and brown. I told her so and asked if she would knock a few dollars off. Instead, she told me that if I did not like the flowers I could bring them to the shop and exchange them. The shop is in Santa Barbara. I work in Carpinteria and live in Oxnard. Driving to Santa Barbara to exchange flowers is not what I want to do after work on my birthday.
Should not be a major deal, but really left me with a bad opinion of both the products and the customer service.

2
★★☆☆☆

My daughter sent me flowers for my birthday - pink roses with white tulips. They were delivered to me at work. Pretty, but the roses were a bit crushed looking and the petals were brown around the edges. I called the shop. On my first call I was asked to call back in 30 minutes. The second call, I was asked for my name and information so they could "look up" the order and call me back. 30 minutes later a woman called me back and said the roses were "fresh" and had come in today. I did not ask when they came in, it does not change the fact that they were crushed and brown. I told her so and asked if she would knock a few dollars off. Instead, she told me that if I did not like the flowers I could bring them to the shop and exchange them. The shop is in Santa Barbara. I work in Carpinteria and live in Oxnard. Driving to Santa Barbara to exchange flowers is not what I want to do after work on my birthday.
Should not be a major deal, but really left me with a bad opinion of both the products and the customer service.

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Rileys is the best flower shop I've ever dealt with. They are friendly, have the best selection of flowers I've ever seen, and the friendliest customer services. They did our 20th anniversary, and my wife cried with joy, the flowers and setup were so beautiful. Thanks so much, you're the best!

5
★★★★★

Rileys is the best flower shop I've ever dealt with. They are friendly, have the best selection of flowers I've ever seen, and the friendliest customer services. They did our 20th anniversary, and my wife cried with joy, the flowers and setup were so beautiful. Thanks so much, you're the best!

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This flower shop has an unique assortment of fresh flowers and plants. The people at the shop are very friendly and make beautiful arrangements. Watch out for the roses though, they always look a little wilted and don't seem to last as long as their other flowers.

PROS: Very pretty lillies.
CONS: The roses don't seem so fresh and don't last very long.

3
★★★☆☆

This flower shop has an unique assortment of fresh flowers and plants. The people at the shop are very friendly and make beautiful arrangements. Watch out for the roses though, they always look a little wilted and don't seem to last as long as their other flowers.

PROS: Very pretty lillies.
CONS: The roses don't seem so fresh and don't last very long.

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Easily located in a corner lot on Chapala and Figueroa, this is a perfect place to stop for last minute bouquets for that special occasion. Or just stop in and peruse the large selection of cut flowers in bunches lining the walls in colorful array. Treat yourself or your office staff to a new plant and ask about special care instructions. Person behind the counter was a bit prickly once, but another time very friendly and helpful, so I'll blame it on a hard day! May not be the lowest prices in town but good selection and freshness.

4
★★★★☆

Easily located in a corner lot on Chapala and Figueroa, this is a perfect place to stop for last minute bouquets for that special occasion. Or just stop in and peruse the large selection of cut flowers in bunches lining the walls in colorful array. Treat yourself or your office staff to a new plant and ask about special care instructions. Person behind the counter was a bit prickly once, but another time very friendly and helpful, so I'll blame it on a hard day! May not be the lowest prices in town but good selection and freshness.

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