Millbrae Jewelers

★★★★☆
  • 400 Broadway

    Millbrae, CA 94030

    Cross street: <p>Located on the corner of Broadway and Hillcrest.</p>

    Map & Directions
  • 650-697-2685

About Millbrae Jewelers

Hours
Mon Closed ; Tue-Fri 10am-5:30pm ; Sat 10am-4pm ; Sun Closed

Shopping

Shopping
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The owners of this store have clearly built a reputation on their excellent customer service, vast experience and their honesty and integrity. Unfortunately, you don't see many businesses run this way anymore so I really appreciate that they are still around. That's why I took the time to write this review. The store is very nice and in a very nice neighborhood too with easy parking. Best of all when you walk in you can rest assured that you will be treated in a respectful and friendly manner and will not be ripped off. I'm so glad that I finally found a jewelry and watch repair service in the area that I can trust my treasured pieces with.

5
★★★★★

The owners of this store have clearly built a reputation on their excellent customer service, vast experience and their honesty and integrity. Unfortunately, you don't see many businesses run this way anymore so I really appreciate that they are still around. That's why I took the time to write this review. The store is very nice and in a very nice neighborhood too with easy parking. Best of all when you walk in you can rest assured that you will be treated in a respectful and friendly manner and will not be ripped off. I'm so glad that I finally found a jewelry and watch repair service in the area that I can trust my treasured pieces with.

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In a word: IMPRESSIVE! It has been over 50 years that Millbrae Jewelers has been in existence. Thanks to the Fitzgibbons family for their being a very active and involved part of this community. I was happy when Millbrae Jewelers won the ??Millbrae Business of the Year? award in (I believe) 2001. They deserved it. Supporting family owned & operated businesses is vital to keeping our local economy strong. If you aren??t familiar with Millbrae Jewelers try them out. Tell them Lion Paul told you to stop by?they will know who you mean. Congratulations on a job well done!!!

5
★★★★★

In a word: IMPRESSIVE! It has been over 50 years that Millbrae Jewelers has been in existence. Thanks to the Fitzgibbons family for their being a very active and involved part of this community. I was happy when Millbrae Jewelers won the ??Millbrae Business of the Year? award in (I believe) 2001. They deserved it. Supporting family owned & operated businesses is vital to keeping our local economy strong. If you aren??t familiar with Millbrae Jewelers try them out. Tell them Lion Paul told you to stop by?they will know who you mean. Congratulations on a job well done!!!

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I was 7 years old when my mother first took me to Millbrae Jewelers to purchase my first birthstone necklace and as a child the memory was indelible. Now owned by the Fitzgibbons family it has become an icon for fabulous jewelry design, exquisite gem stones, Swarovski crystal and state of the art jewelry repair. The owners are friendly, knowledgeable and trustworthy. I will look in the windows of other stores, but when I need a gift, a favorite gemstone reset or a dream come true anniversary band, it is Millbrae Jewelers that I return to.

5
★★★★★

I was 7 years old when my mother first took me to Millbrae Jewelers to purchase my first birthstone necklace and as a child the memory was indelible. Now owned by the Fitzgibbons family it has become an icon for fabulous jewelry design, exquisite gem stones, Swarovski crystal and state of the art jewelry repair. The owners are friendly, knowledgeable and trustworthy. I will look in the windows of other stores, but when I need a gift, a favorite gemstone reset or a dream come true anniversary band, it is Millbrae Jewelers that I return to.

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What a place! You walk in as a customer and you will walk out as a long term friend of their business. Exceptional service and most importantly, you are getting more than your money's worth. You always get the quality and the proper advice from specialized and certified professionals. I have not bought a piece of jewelry from anyone besides Millbrae jewelers in over 8 years, and I don??t think I ever will.

5
★★★★★

What a place! You walk in as a customer and you will walk out as a long term friend of their business. Exceptional service and most importantly, you are getting more than your money's worth. You always get the quality and the proper advice from specialized and certified professionals. I have not bought a piece of jewelry from anyone besides Millbrae jewelers in over 8 years, and I don??t think I ever will.

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.

I have had several pieces of my jewelery fixed cleaned and appraised at Millbrae Jewelers. I have found that the staff is friendly and will meet you jewelry needs. I have recommended Millbrae Jewelers to several co-workers and they have very pleased with their purchases and repairs. I will not go to anyone else for my jewelery needs but Millbrae Jewelers.

4
★★★★☆

I have had several pieces of my jewelery fixed cleaned and appraised at Millbrae Jewelers. I have found that the staff is friendly and will meet you jewelry needs. I have recommended Millbrae Jewelers to several co-workers and they have very pleased with their purchases and repairs. I will not go to anyone else for my jewelery needs but Millbrae Jewelers.

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0 out of 1 people found this review helpful.

.

I have been doing business with Millbrae Jewelers for 15 years and they are the BEST. A great family owned business who are both very knowledgable about jewelry, they are the nicest people to do business with. Matt and wife Karen are truly the lovebirds of our times and their daugther Lisa, is not only jewelry savvy, she is a real doll of a person. I would not do business with any other jeweler on the whole peninsula. In fact I just bought another wonderful PEACE sign anklet from them, that is outstanding. I love them and they wonderful, kind people.

5
★★★★★

I have been doing business with Millbrae Jewelers for 15 years and they are the BEST. A great family owned business who are both very knowledgable about jewelry, they are the nicest people to do business with. Matt and wife Karen are truly the lovebirds of our times and their daugther Lisa, is not only jewelry savvy, she is a real doll of a person. I would not do business with any other jeweler on the whole peninsula. In fact I just bought another wonderful PEACE sign anklet from them, that is outstanding. I love them and they wonderful, kind people.

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Simply the best jewelery store I have shopped in. I have known the Fitzgibbons for ten years and they are the best...I purchase all my Swarovski crystal there and other jewelery needs...it's warm, friendly and the prices are right and I will highly recommend them to anyone interested in a pleasant shopping experience

5
★★★★★

Simply the best jewelery store I have shopped in. I have known the Fitzgibbons for ten years and they are the best...I purchase all my Swarovski crystal there and other jewelery needs...it's warm, friendly and the prices are right and I will highly recommend them to anyone interested in a pleasant shopping experience

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We have known the Fitzgibbons' (Millbrae Jewelers) for 15+ years on a personal and professional level. They are simply the best. Your whole experience with them is by far the friendliest, most knowledgeable, honest, trustworthy and comfortable that we have ever encountered. They have done/created amazing custom work for us, add-ons, repairs, new purchases, etc. They do not gouge their customers. Its a shame that more businesses do not operate like theirs.

5
★★★★★

We have known the Fitzgibbons' (Millbrae Jewelers) for 15+ years on a personal and professional level. They are simply the best. Your whole experience with them is by far the friendliest, most knowledgeable, honest, trustworthy and comfortable that we have ever encountered. They have done/created amazing custom work for us, add-ons, repairs, new purchases, etc. They do not gouge their customers. Its a shame that more businesses do not operate like theirs.

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1 out of 1 people found this review helpful.

.

My family and I have been going to Millbrae Jeweler's for many years. Every time we go in, we are treated with the utmost respect. Lisa, Karen, and Matt all have incredible knowledge about their trade and will always be honest to customers. After 12 years of dealing with Millbrae Jeweler's, I, along with everyone I know who patronizes them, has never had one complaint. The only thing that the spineless anonymous writer has correct is that Lisa is, indeed, an excellent saleswoman. However, I know that no one at Millbrae Jeweler's would EVER wrong a customer. If something were to go awry with a consumer's belongings (which is a very, very rare occurance), the problem would immediately be fixed and would most likely end up exceeding their expectations tenfold. This is, byfar, the best jewelry store I have ever done business with and I would trust these people with any piece of jewelry I own, whether it be a simple bracelet or even my great-grandmother's wedding ring.

5
★★★★★

My family and I have been going to Millbrae Jeweler's for many years. Every time we go in, we are treated with the utmost respect. Lisa, Karen, and Matt all have incredible knowledge about their trade and will always be honest to customers. After 12 years of dealing with Millbrae Jeweler's, I, along with everyone I know who patronizes them, has never had one complaint. The only thing that the spineless anonymous writer has correct is that Lisa is, indeed, an excellent saleswoman. However, I know that no one at Millbrae Jeweler's would EVER wrong a customer. If something were to go awry with a consumer's belongings (which is a very, very rare occurance), the problem would immediately be fixed and would most likely end up exceeding their expectations tenfold. This is, byfar, the best jewelry store I have ever done business with and I would trust these people with any piece of jewelry I own, whether it be a simple bracelet or even my great-grandmother's wedding ring.

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Business Response:

WOW! Thank you so much! Reviews like this make us feel proud and affirm that we are in fact pleasing our customers. It truly is a pleasure helping not only our customers but our community!
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Worst experience ever, my ring was destroyed! Lisa is a great salesperson; tells you everything you want to hear, and then takes no responsibilty for damages they cause. I can't believe they are still in business. Don't be fooled like me....don't let your precious jewels get in the hands of these people!!!

1
★☆☆☆☆

Worst experience ever, my ring was destroyed! Lisa is a great salesperson; tells you everything you want to hear, and then takes no responsibilty for damages they cause. I can't believe they are still in business. Don't be fooled like me....don't let your precious jewels get in the hands of these people!!!

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0 out of 4 people found this review helpful.

Business Response:

Questionable The "terrible experience" review by Anonymous just plain did not happen - it never does in our store. We treat our customers' precious valuables as they were our own. We are very informative and extremely knowledgeable in regards to our repairs - we go out of our way to satisfy our customers! If this "terrible experience" really did happen, it would have been rectified immediately to the customers full satisfaction. How much credibility can actually be given to any "anonymous" claim.
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What a great jewlry store. Even if you are not shopping for jewelry the window displays draw you inside. The prices are not expensive and they also do jewelry repair.

4
★★★★☆

What a great jewlry store. Even if you are not shopping for jewelry the window displays draw you inside. The prices are not expensive and they also do jewelry repair.

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3 out of 3 people found this review helpful.

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Situated across from Peet's Coffee in Millbrae, this place is great for all your jewelry needs. They are always very reasonable in terms of price and never do I feel like I am being cheated.

4
★★★★☆

Situated across from Peet's Coffee in Millbrae, this place is great for all your jewelry needs. They are always very reasonable in terms of price and never do I feel like I am being cheated.

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2 out of 3 people found this review helpful.

Business Response:

Thanks! Thanks for the great feedback!

Message from Millbrae Jewelers

We are one of the oldest retailers in Millbrae, celebrating over 50 years! October 3rd is officially proclaimed 'Millbrae Jewelers Day', in our great city! We have built our business on honesty, integrity and value. Our vast fine jewelry, gemstone and repair knowledge exceeds most other stores. We are an authorized Swarovski Crystal dealer with one of the largest displays on the Peninsula and have over 30 years experience selling Swarovski. We are very well known for our excellent and knowledgeable repair shop. We repair most items no other jewelers will touch. Customer service is our top priority. We are 30 years plus members of the Better Business Bureau and hold "Honor Roll" status continually for NEVER having a negative review. Please stop in for a complimentary jewelery cleaning & inspection and judge for yourself! Mention this website and receive a FREE gift, see below for your coupon.

More about Millbrae Jewelers

Fine jewelry, diamonds, precious & semi-precious gemstones. Watches and giftware. Jewelry design and repair on premises. Watch repair, engraving, insurance and estate appraisals, bead/pearl stringing. Plus much more.

 

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