Mission Millworks

★★★☆☆
  • 849 Mission St

    South Pasadena, CA 91030

    Map & Directions
  • 626-441-8509

About Mission Millworks

Hours
Mon-Fri, 8am - 5pm; Saturdays By Appointment; Sun, closed

Home & Garden

Home & Garden
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3.0 2
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I had them quote to make some replacement French doors for my house. I liked the quote and came back to finalize the arrangement. I wanted to use a multipoint locking system, similar to, but not the same as, the one Mission Millworks uses on their own side entry. I got halfway through my first sentence and was cut off. They absolutely refuse to do the job if it involves a multipoint lock system. I repeatedly asked why, seeking some specific reasons, but all I got were variations on "it is too much trouble". Completely cut me off and never got to describe what I wanted for the door or why I was willing to accept "trouble" for the utility of this locking system. No willingness to listen or understand the customers needs.

Insulting and a big disappointment.

1
★☆☆☆☆

I had them quote to make some replacement French doors for my house. I liked the quote and came back to finalize the arrangement. I wanted to use a multipoint locking system, similar to, but not the same as, the one Mission Millworks uses on their own side entry. I got halfway through my first sentence and was cut off. They absolutely refuse to do the job if it involves a multipoint lock system. I repeatedly asked why, seeking some specific reasons, but all I got were variations on "it is too much trouble". Completely cut me off and never got to describe what I wanted for the door or why I was willing to accept "trouble" for the utility of this locking system. No willingness to listen or understand the customers needs.

Insulting and a big disappointment.

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I love this place. MMW is the preservationist's choice and is an expert in re-creating the Craftsman Style, stained glass and wood, doors, windows and other fine details. A bit on the expensive side but the level of service is well worth the extra cost. www.mission-millworks.com

5
★★★★★

I love this place. MMW is the preservationist's choice and is an expert in re-creating the Craftsman Style, stained glass and wood, doors, windows and other fine details. A bit on the expensive side but the level of service is well worth the extra cost. www.mission-millworks.com

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