Wild Thyme Catering & Food Co

★★★☆☆
  • 2770 Camino Diablo

    Walnut Creek, CA 94597

    Map & Directions
  • 925-945-7939

About Wild Thyme Catering & Food Co

Categories

Food

Food
More choices in Walnut Creek:
Resultset_next

Tullio's Family Style Italian Restaurant

2065 N Broadway 100 Walnut Creek, CA

Resultset_next

Taheri's Mediterranean Restaurant & Catering

2999-A Oak Rd Walnut Creek, CA

2.5 2
Hi! Sign in to let us know how Wild Thyme Catering & Food Co was?
Write a Review
.

Sally at Wild Thyme misquoted us for the food for our party and then tried to bill us for an amount twice as much even though she admitted to quoting the original amount. She tried to charge us an 18% service fee when we picked it up at her location, plus an under minimum fee. This was all after the fact. When questioned about the charges, she did not dispute that I was correct, she just said that "it was a lot of work and the chef told her that she needed to charge more." Shouldn't the owner (Sally) know how much to charge?
She was completely rude and unprofessional and even hung up on me. (I had remained calm the entire time)
In addition, the tea sandwiches were on stale tasting bread and unimaginative/unflavorful.

0
★☆☆☆☆

Sally at Wild Thyme misquoted us for the food for our party and then tried to bill us for an amount twice as much even though she admitted to quoting the original amount. She tried to charge us an 18% service fee when we picked it up at her location, plus an under minimum fee. This was all after the fact. When questioned about the charges, she did not dispute that I was correct, she just said that "it was a lot of work and the chef told her that she needed to charge more." Shouldn't the owner (Sally) know how much to charge?
She was completely rude and unprofessional and even hung up on me. (I had remained calm the entire time)
In addition, the tea sandwiches were on stale tasting bread and unimaginative/unflavorful.

Pros: nothing

Cons: fraud, bad food, completely rude

.

Wild Thyme catered my wedding at the Brazilian Room in August '06. Sally has a great deal of personality... and they did walk us through the process rather well. We did have a few significant issues though.

*** The Pros:
- Excellent food
- Beautiful presentation
- Reasonable price
- Provided vases for flowers without additional charge, and handled setup as disucssed before the wedding
- Allow you to purchase your own liquor and drinks, and drop them off (they chilled the wine and transported it all up to the site)
- Staff were generally great.

*** The Cons:
- They did not bring enough food. We paid for 5 more heads than showed up, and the people at the buffet last thought there wasn't a lot left. At the end, there was only chicken paella remaining. If you do a buffet, plan to pay more if you want everyone to eat well.
- The chef dropped beef on my dress. They didn't make much of an apology, and unfortunately even with expensive dry cleaning (which they did not offer to pay for), the stain did not come out.
- They'll charge you a big last minute charge for "overtime" that doesn't depend on actual overtime. Get the "overtime" written into your contract up front.

2
★★★★☆

Wild Thyme catered my wedding at the Brazilian Room in August '06. Sally has a great deal of personality... and they did walk us through the process rather well. We did have a few significant issues though.

*** The Pros:
- Excellent food
- Beautiful presentation
- Reasonable price
- Provided vases for flowers without additional charge, and handled setup as disucssed before the wedding
- Allow you to purchase your own liquor and drinks, and drop them off (they chilled the wine and transported it all up to the site)
- Staff were generally great.

*** The Cons:
- They did not bring enough food. We paid for 5 more heads than showed up, and the people at the buffet last thought there wasn't a lot left. At the end, there was only chicken paella remaining. If you do a buffet, plan to pay more if you want everyone to eat well.
- The chef dropped beef on my dress. They didn't make much of an apology, and unfortunately even with expensive dry cleaning (which they did not offer to pay for), the stain did not come out.
- They'll charge you a big last minute charge for "overtime" that doesn't depend on actual overtime. Get the "overtime" written into your contract up front.

 

Wait, you're the expert.

If you've been to or used Wild Thyme Catering & Food Co, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review