Santa Clarita City Towing Inc

★★☆☆☆
  • 23802 Pine St

    Santa Clarita, CA 91321

    Map & Directions
  • 661-254-5700

Automotive

Automotive
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Unprofessional and RUDE. I forgot to put my permit in my car and got towed. Totally my fault. Went to pay my dues and get my car out of the tow lot. The owner Robert has no social skills and has no business judgement. I have never been spoken to so disrespectfully and humiliated. He locked me out of the office and made me wait to get my car because I asked him a simple question about payment methods. The worst experience of my life times 10!!! I know tow companies have your car and you are to some extent at their mercy but it's a business and Santa Clarita City Towing needs some training on how to treat their CUSTOMERS!!! HORRIBLE, AWFUL, BUSINESS...
Definitely give your business to another company because I sure will.........

1
★☆☆☆☆

Unprofessional and RUDE. I forgot to put my permit in my car and got towed. Totally my fault. Went to pay my dues and get my car out of the tow lot. The owner Robert has no social skills and has no business judgement. I have never been spoken to so disrespectfully and humiliated. He locked me out of the office and made me wait to get my car because I asked him a simple question about payment methods. The worst experience of my life times 10!!! I know tow companies have your car and you are to some extent at their mercy but it's a business and Santa Clarita City Towing needs some training on how to treat their CUSTOMERS!!! HORRIBLE, AWFUL, BUSINESS...
Definitely give your business to another company because I sure will.........

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These people are robbers. They went into my apartment complex and towed my car illegally. Then they asked me to pay a lot of money to retrieve my car. Please do not use this company. Please do not patronize Santa Clarita City Towing Inc.

1
★☆☆☆☆

These people are robbers. They went into my apartment complex and towed my car illegally. Then they asked me to pay a lot of money to retrieve my car. Please do not use this company. Please do not patronize Santa Clarita City Towing Inc.

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I Don't know if anyone reads these but I wanted to just let whomever does to know what a great expieriance I had with this company! July 2010 I had an accident on the freeway near the 5 freeway and San Fernando mission . My Car was totaled which is ok because I have a new one now but at the time I was so upset . The tow truck driver had me get in the truck while he connected my car to the tow truck to stay safe. My husband was in route to get me but was coming from orange county and would take a couple of hours to get to me. The driver wanted to know if I wanted to wait at the Denny's which was the next offramp and I said sure. We got there and the people in the parking lot and around there were scary to me. I think he could tell I was freaked out and he asked if I wanted him to wait with me until my husband arrived (oh my gosh I was so releaved) I said please and he said no problem. Im sure I would have been fine but after the accident and then being in an unframiliar place he was my hero that day. I dont know If I will ever see him or my old car again but just wanted to say thanks!

5
★★★★★

I Don't know if anyone reads these but I wanted to just let whomever does to know what a great expieriance I had with this company! July 2010 I had an accident on the freeway near the 5 freeway and San Fernando mission . My Car was totaled which is ok because I have a new one now but at the time I was so upset . The tow truck driver had me get in the truck while he connected my car to the tow truck to stay safe. My husband was in route to get me but was coming from orange county and would take a couple of hours to get to me. The driver wanted to know if I wanted to wait at the Denny's which was the next offramp and I said sure. We got there and the people in the parking lot and around there were scary to me. I think he could tell I was freaked out and he asked if I wanted him to wait with me until my husband arrived (oh my gosh I was so releaved) I said please and he said no problem. Im sure I would have been fine but after the accident and then being in an unframiliar place he was my hero that day. I dont know If I will ever see him or my old car again but just wanted to say thanks!

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This company does some highly illegal towing . I have notified the cops and they even said this company is known for shady towing practices. they have been investigated and fined many times. They stole money and an ipod from my car. Scum of the earth.

1
★☆☆☆☆

This company does some highly illegal towing . I have notified the cops and they even said this company is known for shady towing practices. they have been investigated and fined many times. They stole money and an ipod from my car. Scum of the earth.

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