Plumbers On Call

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Home Construction & Remodeling

Home Construction & Remodeling
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W.K. Brown

1550 Winchester Boulevard, Suite 219 Campbell, CA

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Mr. Drain Plumbing of San Jose

467 Saratoga Ave #102 San Jose, CA

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Ugh I had a very similar experience - these guys are awful. They installed check valves backwards, caused a flood under my house, ruined my phone lines, never passed any of 3 inspections. I could go on and on and on - the customer service is awful, as is Repipe Specialists. Fortunately we discovered the damage and crappy work before we paid, but it took a lawyer to get rid of them.

1
★☆☆☆☆

Ugh I had a very similar experience - these guys are awful. They installed check valves backwards, caused a flood under my house, ruined my phone lines, never passed any of 3 inspections. I could go on and on and on - the customer service is awful, as is Repipe Specialists. Fortunately we discovered the damage and crappy work before we paid, but it took a lawyer to get rid of them.

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My horrible experience with Plumbers on Call was with that company working in its role as an affiliate of Repipe Specialists, reached by calling 1-800 REPIPING.

The work and damage were done Jan. 30, 2008. Despite their advertising claims of "Clean & Professional" they were anything but.

Although they arrived with a trailer filled with tools and plumbing parts the crew leader had to leave the job for an hour or so to go buy pipe!

They did about $1,200 in damage - a hole in my flooring (dropped pipe?) and shorted-out wiring (melted with a soldering torch). Reimbursement for the damage took month and a half and the threat of court action.

They promised dust, which I expected and got plenty of. Solder and soldering paste were spattered all over flooring and woodwork, too.

Five different connections were found leaking and two valves were clogged with debris after they left.

They installed Chinese-made valves and pressure regulator instead of US-made parts they advertised.

When it came time to patch the 27 holes in my walls and ceilings, the crew showed up a day late, looked at the mess, turned around and left. Next day I got a call advising all the wall patchers had quit. I was on my own for getting the holes patched.

Doing the wall patch work myself, I found evidence of carelessness and sloppy work too extensive to detail here.

Office staff habitually failed to return phone calls.

To be fair: Price of the wall patch work was refunded within a week of when the work was supposed to start. Pipe itself was in fact US-made type "L" as advertised, and the water heater strap also matched the ads.

It's the worst company I have ever dealt with in my 30+ years of owning and maintaining homes.

1
★☆☆☆☆

My horrible experience with Plumbers on Call was with that company working in its role as an affiliate of Repipe Specialists, reached by calling 1-800 REPIPING.

The work and damage were done Jan. 30, 2008. Despite their advertising claims of "Clean & Professional" they were anything but.

Although they arrived with a trailer filled with tools and plumbing parts the crew leader had to leave the job for an hour or so to go buy pipe!

They did about $1,200 in damage - a hole in my flooring (dropped pipe?) and shorted-out wiring (melted with a soldering torch). Reimbursement for the damage took month and a half and the threat of court action.

They promised dust, which I expected and got plenty of. Solder and soldering paste were spattered all over flooring and woodwork, too.

Five different connections were found leaking and two valves were clogged with debris after they left.

They installed Chinese-made valves and pressure regulator instead of US-made parts they advertised.

When it came time to patch the 27 holes in my walls and ceilings, the crew showed up a day late, looked at the mess, turned around and left. Next day I got a call advising all the wall patchers had quit. I was on my own for getting the holes patched.

Doing the wall patch work myself, I found evidence of carelessness and sloppy work too extensive to detail here.

Office staff habitually failed to return phone calls.

To be fair: Price of the wall patch work was refunded within a week of when the work was supposed to start. Pipe itself was in fact US-made type "L" as advertised, and the water heater strap also matched the ads.

It's the worst company I have ever dealt with in my 30+ years of owning and maintaining homes.

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1 out of 1 people found this review helpful.

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Correct Address is actually:
520 E McGlincy Lane Suite #12
Campbell, CA 95008

Correct Address is actually:
520 E McGlincy Lane Suite #12
Campbell, CA 95008

1
★☆☆☆☆

Correct Address is actually:
520 E McGlincy Lane Suite #12
Campbell, CA 95008

Correct Address is actually:
520 E McGlincy Lane Suite #12
Campbell, CA 95008

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