Sterling Art

★★★☆☆
33.6689 -117.855
Map and Directions to Sterling Art

949-553-0101

18871 Teller Ave

Irvine, CA

92612

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About Sterling Art

Categories

Arts & Entertainment

Arts & Entertainment
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3.0 11
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Reviews 1 - 11 of 11.
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I have shopping at Sterling for years. I was an interior design student and drove from Long beach to get all of my art and drafting supplies. It was not close for me but unlike the other stores it's always a one stop shop for me. they have it all, always in stock. To me, time is money so it saved me.

4
★★★★☆

I have shopping at Sterling for years. I was an interior design student and drove from Long beach to get all of my art and drafting supplies. It was not close for me but unlike the other stores it's always a one stop shop for me. they have it all, always in stock. To me, time is money so it saved me.

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.

Moved to 2852 KELVIN AVE. Irvine, Ca 92614

Sterling Art has, over the years, spoiled it's customers to the point that they actually think they can get away with opening packages of product right on the sales floor, and taking out just what they want...then putting the now damaged (and "shrunk") package BACK on the shelf! Same as stealing!! Shame on you people!!! You go there and don't read the policy signage (that's EVERYWHERE) and then complain about not getting a refund in cash. My God, who are you? Sterling is the best art supply around but, the customers have brought her to her knees! It's no wonder the staff has diminished over the years. Why don't you try investing some money in this landmark business, or would you prefer to shop in the ghetto? Also, complaining about prices should be aimed at the vendors. Sterling actually gave me 40% off the vendor's list price on an item that was new. That means (since I did MY homework) they made only a few bucks in profit! Why would they do that? Not because of your stupid reviews, that's for sure.

4
★★★★☆

Moved to 2852 KELVIN AVE. Irvine, Ca 92614

Sterling Art has, over the years, spoiled it's customers to the point that they actually think they can get away with opening packages of product right on the sales floor, and taking out just what they want...then putting the now damaged (and "shrunk") package BACK on the shelf! Same as stealing!! Shame on you people!!! You go there and don't read the policy signage (that's EVERYWHERE) and then complain about not getting a refund in cash. My God, who are you? Sterling is the best art supply around but, the customers have brought her to her knees! It's no wonder the staff has diminished over the years. Why don't you try investing some money in this landmark business, or would you prefer to shop in the ghetto? Also, complaining about prices should be aimed at the vendors. Sterling actually gave me 40% off the vendor's list price on an item that was new. That means (since I did MY homework) they made only a few bucks in profit! Why would they do that? Not because of your stupid reviews, that's for sure.

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.

Just got back from Sterling, and to say the least, I'm not impressed. It's been about two months since they started this move and they still have no paint, pencil sets, or mattboard. What they do have is a lot of damaged goods and mis-priced inventory. Although the new location is brighter and more welcoming than their prior local, it seems nothing has changed in the way they treat their customers. It's been four months now since I placed an order for Arches Water Color Paper. Originally they said 2-3 weeks. I've asked for a refund and was told store credit only or I'd have to speak with the owner. Trying to contact someone in charge is a waste of breath. After so many phone calls and impromptu visits attempting to catch their allusive business owner (the only one who can authorize the refund) I've given up. Unfortunately this is the closest art store to me and at one time, they WERE one of the best.

1
★☆☆☆☆

Just got back from Sterling, and to say the least, I'm not impressed. It's been about two months since they started this move and they still have no paint, pencil sets, or mattboard. What they do have is a lot of damaged goods and mis-priced inventory. Although the new location is brighter and more welcoming than their prior local, it seems nothing has changed in the way they treat their customers. It's been four months now since I placed an order for Arches Water Color Paper. Originally they said 2-3 weeks. I've asked for a refund and was told store credit only or I'd have to speak with the owner. Trying to contact someone in charge is a waste of breath. After so many phone calls and impromptu visits attempting to catch their allusive business owner (the only one who can authorize the refund) I've given up. Unfortunately this is the closest art store to me and at one time, they WERE one of the best.

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0 out of 1 people found this review helpful.

.

I agree with Claire V. Aside from the fact that it's the only game (close by) in town, well okay there IS Art Supply Warehouse that is very close to equal. There are some workers at Stalling that seem to try to care. Both the lady that runs the framing department and the old surfer dude that seems to be the owner both have a bedside manner rivaling the Tasmanian Devil. I want them to increase there "human" discount an additional 20% to make it a super human discount then I will retract my blob thought.

2
★★☆☆☆

I agree with Claire V. Aside from the fact that it's the only game (close by) in town, well okay there IS Art Supply Warehouse that is very close to equal. There are some workers at Stalling that seem to try to care. Both the lady that runs the framing department and the old surfer dude that seems to be the owner both have a bedside manner rivaling the Tasmanian Devil. I want them to increase there "human" discount an additional 20% to make it a super human discount then I will retract my blob thought.

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0 out of 1 people found this review helpful.

.

Their prices are really high. Their selection is adequate. Their customer service can range anywhere from very good to abysmal depending on who you deal with. And if you bring something back immediately, unused, and have your receipt, they won't give you a refund.

Art Supply Warehouse in Westminster is all around better.

2
★★☆☆☆

Their prices are really high. Their selection is adequate. Their customer service can range anywhere from very good to abysmal depending on who you deal with. And if you bring something back immediately, unused, and have your receipt, they won't give you a refund.

Art Supply Warehouse in Westminster is all around better.

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0 out of 1 people found this review helpful.

.

Great selection of art supplies and drafting supplies. They even sell games and craft supplies for the kids or the kid in all of us. Decent prices but not as low as a giant retail store but a much better selection of supplies. They have a great staff that is very friendly and helpful. They are not a typical retail store. They are in a smaller lot not in the highest of traffic areas.

5
★★★★★

Great selection of art supplies and drafting supplies. They even sell games and craft supplies for the kids or the kid in all of us. Decent prices but not as low as a giant retail store but a much better selection of supplies. They have a great staff that is very friendly and helpful. They are not a typical retail store. They are in a smaller lot not in the highest of traffic areas.

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1 out of 1 people found this review helpful.

.

not really a store for soccer mom scrapbookers but more of a hard core art supply place. great selection of papers, brushes, pens and other artistic paraphernalia. also a good place for those fun desk toy items that good for emergency gifts.

PROS: great selection for artists' supplies
CONS: not much specialized scrapbook items

4
★★★★☆

not really a store for soccer mom scrapbookers but more of a hard core art supply place. great selection of papers, brushes, pens and other artistic paraphernalia. also a good place for those fun desk toy items that good for emergency gifts.

PROS: great selection for artists' supplies
CONS: not much specialized scrapbook items

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0 out of 1 people found this review helpful.

.

If you are looking for hard to find art supplies or just want a bigger selection then this is the place. They are tucked away in the heart of Irvine and have plenty of parking available.

5
★★★★★

If you are looking for hard to find art supplies or just want a bigger selection then this is the place. They are tucked away in the heart of Irvine and have plenty of parking available.

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.

Anything and everthing related to art. They have the largest selection I have ever seen for: canvases, paints, drawing and presentation pads, exotic hand made designer paper, acetate films, pens, brushes, rubber stamps and scrapbooking supplies. They also have some very unique frames, and offer picture framing services, stationery and kids' supplies.

PROS: High quality inventory and great staff.
CONS:

5
★★★★★

Anything and everthing related to art. They have the largest selection I have ever seen for: canvases, paints, drawing and presentation pads, exotic hand made designer paper, acetate films, pens, brushes, rubber stamps and scrapbooking supplies. They also have some very unique frames, and offer picture framing services, stationery and kids' supplies.

PROS: High quality inventory and great staff.
CONS:

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.

Sterling has maybe the best selection of any place around Orange County, but they ask a lot for their supplies. Without sacrificing quality, there are other places you can go.

3
★★★☆☆

Sterling has maybe the best selection of any place around Orange County, but they ask a lot for their supplies. Without sacrificing quality, there are other places you can go.

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.

The lrvine location is great, but if you can find what you need somewhere else, like Art Supply Warehouse you will save a lot of money. I will say the most of the time the staff has been helpful and nice, but I just can't see paying thier prices unless you have too.

2
★★☆☆☆

The lrvine location is great, but if you can find what you need somewhere else, like Art Supply Warehouse you will save a lot of money. I will say the most of the time the staff has been helpful and nice, but I just can't see paying thier prices unless you have too.

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