Good ice cream, great toppings (Jersey Fudge = awesome). The sundaes are huge. You think the two scoop seems wussy, but it's not. Underestimation is key here.
I haven't had the food, but it looks like a typical greasy spoon (think nicer Denny's / Mel's).
Parking -- there is absolutely no parking and they really pack 'em in. On any weekend and a lot of week nights, expect not only to wait, but to park really far away.
The food there was great but the service there is horrible. my family waited 25 minutes just for place settings & our drinks to arrive not to forget that we had to ask the waitress for soda cause she never asked us. When i went to find her for a refill they were security guards every where because of a fight in the front of the resturant. after waiting 15 minutes i had to find her agian to remind her about our refills. Horrible customer service & would never go there agian.
Really, truly nice ice cream and sundaes. Service with a smile in a beautifully reimagined restaurant (the original burnt down a few years ago). My family are lacto vegetarian so there are not loads of options here on the regular food menu but thankfully, the ice cream has no egg yolks in it according to staff. There are a few sandwiches and the gardenburger for veggie people but many more options for the rest of the world. What looks to be a huge menu. I have had the curly fries and they are great. My friend always got the BLT and raved about it.
Go here for a huge sundae to share with your family or for a birthday sundae where the whole store sings the song. You will leave happy.
Indulgence is pretty much the word of the day when you come here -- lots of people crowding to get a table at this eatery that serves ice cream as its specialty. Imagine having to get on a waiting list just to sit down to eat ice cream. I mean what is it made of, gold?
Well whatever it was made of, I'd have to say the wait was worth it, cause I left there feeling mighty full and satisfied.
The ambience is fun and family oriented, even late at night.
Fenton's is the place to go when you want to take lots of people out for a good amoutn of ice cream for a good price. Being a student at Cal, we get 10% off but when you take a group of about 5-6 people and load yourself up with a jumbo platter of ice cream, everyone is going to be walking out of the store with an ice cream hangover. This is a fun place to go to with a group of friends, the ice cream is standard but a good selection, but expect to wait 20-40 min for a table on friday and saturday nights.
When it comes to Fentons I have a lot of good memories. I just going to give you a pointer about my game: For the past two years every first date have, fentons is one of the places that i go to. The enviroment is smooth, people are nice, they have good food, and lets not forget about the ice cream. So, next time that you are not sure where to take that special person, go to Fentons, at least good food you are going to have that day.
CONS: Parking, and college freaks.
Fenton's Ice Cream is our favorite is our favorite ice cream parlor. They have over a dozen flavors and even more ice cream creations like sundaes and massive floats. The ice cream and ingredients are high quality and delicious. They also have sandwhiches and salads, but the ice cream is the resaon to come. Expect to pay somewhat higher prices than normal and to wait in line and to be surrounded by noisy kids, but the ice cream is simply worth it.
Fentons Creamery is something of an East Bay Landmark. Here you can have a giant sundae or a simple scoop of a time-honored flavor. I'm partial to the Butter Brickle, though sometimes I think there could be a little more Brickle in there. Creamy homemade ice cream in an ice cream parlour setting.
This place offers intense ice cream and sundaes. Definitely an indulgence. They're quite popular so lines can be long if you actually want to sit and eat. (They also offer standard American style food, but I'd pass unless you want the complete "malt shop" feel.) Instead, take home a pint or two...
A Fenton's ice cream cone is a delicious mess of creamy rich ice cream filled with large chunks of chocolate, nuts, cookies, or your choice of poison. You can either be served directly from the counter by a friendly harried server or wait to be seated at one of their old-fashioned booths or tables and eat there.
A word of warning: Even the smallest size is gigantic, so be sure to bring a friend to help you eat it.
PROS: delicious, friendly, inexpensive
Fenton's is so hot with locals and customers from miles around that when it burnt down several years ago, they didn't hesitate to rebuild. Their handmade icecream is heaven and worth the price to sit and eat in luxury in the red shiny booths. Personally, I can never finish mine. If your in the Oakland, CA area, make a stop for one of thier specialities.
this place is great. a very typical retro family ice cream parlor.
the place is always crowded. the young kids that work there look exhausted. the place is crazy. plan to wait to get a table. it is much quicker to get a cone to go and take a walk up and down piedmont avenue.
the ice cream is good and the portions are off the hook. a regular scoop is the same size as a double else where - be prepared to grab napkins and an extra cup to plop your cone down.
great ice cream and a great place to take the family and friends while in oakland.
...I don't know you.
I've been to Fentons for over 10 years. And it never ceases to amaze me how great their ice cream is. What's special about Fentons? The ice cream is made on site (hence the creamery title) and you can purchase their ice cream to go. The portions are huge, prices are very reasonable, and the service is fast. There's usually a line out the door and around the building on the weekends and at night (open to 11pm on everyday and Midnight on Fri and Sat). Fentons is a local landmark and many generations have been going there for years. Fentons is also a great place for the family. I've only ordered the ice cream, so I have no idea what the other food items (burgers, salads, etc.) are like. But if their ice cream is any indication of the quality of their other foods items, I'd have to say the food should also be great. Oh, and they take reservations!
PROS: Best ice creamery in the Bay Area. Casual and nostalgic atmosphere. Very Reasonable prices for the amount of ice cream you get. Popular among the locals. Great for birthdays. Just go there already.
Called ahead of time to see if they carried a particular type of pie. I was told they did, they had them in stock and I was given the price. Made a trip there only to be told that the price quoted me was wrong. I understand people make mistakes but the manager did absolutely nothing to gain my continued patronage. He basically said there's nothing he can do for me.
In essence, the manager stated "you called here, was told a price of an item; you drove here expecting to pay that price, you arrive and discover the amount was wrong, well, screw you, I can't/won't make this situation better."
To the manager, I would suggest a refresher course in customer relations and customer satisfaction. Personally I will never treat my customers the way I was treated. I've gone out of my way to accommodate people who are buying from me, whether refunding their purchase price, shipping price or both.
Fenton's you receive two thumbs down from me. I will discourage any and everyone from patronizing your establishment, whether family members or business associates. It may only be a small dent but sometimes those are the ones that really hurt.
Our family went here on Father's Day to enjoy some good family time, ice cream & b/c we visitied my grandpa a block away. Boy were we in for the worst experience ever!!
We had a party of 7 adults, 2 toddlers including my 37 week pregnant self. The teen hostess said there was a 30 minute wait, so we waited patiently as parties of 2,3,4,5,6 were seated as they walked in. We were told we were going to be seated in the room in the back past the restrooms, & to wait 10 more minutes. Because we came from SF & some from Walnut Creek we waited. We got there at 4:45 and didn't get seated until 6:05 (after me telling the hostess I am hungry & pregnant).
Turns out they were waiting for another waiter to start his shift at 6:00 to serve us! They sat us in the back room and there was no one there! The waiter that just started his shift came over after 5 minutes & we had to speak to the manager. The manager, Kenny was non-chalant about the whole thing and said they were short handed. My mother & father were frustrated by his attitude that they just stormed off. My brother & I had to explain our frustration to get some sort of reaction. It was just plain wrong to keep us waiting for that long. DON'T EVEN PLAN TO GO HERE ESP. VIA CAR. NOT WORTH THE SOARING GAS PRICES FOR HORRIBLE SERVICE.
Pros: plain old ice cream flavors, nothing special
Cons: run by teens..poor customer service
I went there with some local friends, and was pleased at the retro look and fun atmosphere, but was disappointed when they were out of my first three choices for ice cream. Also, there was a definite lack of option for those who are lactose intolerant/sensitive (there were few sorbets, and they were out of all of them). The light ice cream I got was good, but lackluster.
Fun to go to with friends, but relatively expensive with long lines.
Pros: Busy and fun--a good place for friends to go
Cons: Relatively expensive, lack of lactose-sensitive options
I ordered 1/2 crab sandwich to go. When I got home, halfway through the sandwich, I noticed a blonde strand of hair sticking out of the end of the sandwich. Totally disgusting.
I will never go there again.
I've been to Fenton's several times, and none of them have been an exceptional experience. I have always here people raving about this place, so I decided to try it out myself. I went late on a friday night with a few friends, around 10:30 pm. After nearly 30 minutes of waiting outside in the cold (there is absolutely nowhere to wait inside) We were seated in the very back of the restaurant in a very small and crowded area. There was five of us, and we were seated at a small 4-person table where they just slapped another chair down. We waited a long time before the waiter even came over to ask us for drinks. He was rude and seemed rushed. When our food came, we had to ask 3 different servers for condiments before someone finally brought them to us. After we were finished, it took forever to get the check-- we were attempted to just leave some money on the table and walk out.
On my second visit, I went on a Monday morning, right after opening- around 11:30am. I figured it wouldbe a better experience because it was on a less popular day. We sat down within 5 minutes, luckiy. I had a different server, but she was just as rude and rushed as the other man. She had a ridiculous amount of tables.
So overall, the food/icecream is alright, the service is terrible, the wait is too long, it's overpriced, and it's not worth your money.
Pros: Ice Cream, Crab Sandwhich
Cons: Noise level, prices, rude cashier who orders and yells at customers (I will never go again because of him)
Pros: See Above
Cons: Thumbs Down
I've been coming to Fenton's since my family moved to Oakland in 1985, and I've never been disappointed by their ice cream. Service can fluctuate, as they mainly hire local teenagers who are sometimes adjusting to the idea of working their first or second job. However, their crab salad sandwich is one of my favorite nostalgia dishes in the bay area. Followed with a gigantic, creamy root beer float, you can't go wrong. Their seasonal flavors (eggnog, pumpkin, pomegranite, etc.) are wonderful as well, and are rotated throughout the entire year. Waits can be long, parking is consistently terrible, and I can?t vouch for the rest of their menu, but Fenton?s is truly an Oakland institution and still a great place to grab an ice cream dessert...and of course, a crab salad sandwich. And even if you can?t stand their ice cream, they should at least be lauded for their continual efforts to give back to the Oakland community. They always have running ice cream specials and fundraisers to benefit local charities. They also offer a ?heroes? discount to firemen and police officers who drop by in uniform.
Pros: Crab sandwiches, ice cream (esp. floats and seasonal flavors), continued commitment to local community
Cons: Parking is terrible, waits can be long for eat-in service, noise level can be almost deafening on occasion
It feels like the owners are the ones putting these great reviews on here. The ice cream is terrible, terrible, terrible!!! I'd rather have a normal size serving of good ice cream than a truck load of feces. They justify their prices by giving you more than you could ever eat and anyone except the least discriminatory among us would throw most of it away before nearing completion. It looks like a fun place because of the old fashioned decor but I will not eat bad ice cream just because the guys that serve it wear paper hats!
Pros: paper hats
Cons: ice cream, portions, prices, parking, service, oh and ice cream
We all cheered when Fenton's re-opened after their fire. It is good homemade ice cream at its best, with great toppings and a wide variety of choices. Ice cream brings in the customers, but what brings them back are the wonderful crab sandwiches. I know it sounds like a weird combination, but Fenton's crab sandwiches are quite delicious, and excellent followed by a (shared) sundae. The servings are generous and it's hard to finish everything!
Pros: Great creamy ice cream; excellent crab sandwiches; small parking lot
Cons: Kind of noisy inside; If you arrive at a peak time, there can be a long wait for a table
the service is not always the best here, but the ice cream is definitely worth the wait. if you don't want to wait, order take out and eat outside. try the banana nut icecream or cream caramel almond crunch or dutch chocolate or coffee cookies n cream...the list goes on and it's all made on the premises.
Pros: huge servings
Cons: long wait
Our "hostess" Sophie is probably the worst greeter in history. Her rudeness alongside her depressive and ugly demeanor made my party want to go elsewhere. Her fellow host had an equally disturbing, lost, retarded, idiotic look and attitude. I DO HOPE THESE TWO GET FIRED/CANNED/REPOSITIONED! Fenton's is a popular place recommended by some of my close friends and that is the only reason I stayed an extra second. I would have never brought company if I knew how I was gonna be treated by the host staff. I do not know how people can be expected to enjoy their ice cream after experiencing poor hosting services. We took our cones/cups to go. The ice cream was good, but nothing extraordinary. You could get the same quality if you slightly defrosted some high quality ice cream you picked up at the store. None of the flavors are THAT unique. I've seen them all at a well-stocked super market. And the experience is ruined by the staff (not all of them, some of the waitresses are extra nice and deserve the attention and tip). For a $4.25 scoop of ice cream, I expect better service. $3.75 for a petite scoop, I still expect at least one smile from your hosting staff and an apology when they ignore customers. Management will hear of this complaint and I do hope they will do the right thing.
Pros: ice cream place in a nice surrounding area, you can go somewhere else
Cons: HOST STAFF, Parking is bad on busy nights, stuck-up workers who should lose their jobs
The ice-cream called black and tan i think was really good~! Although the parking lot is small, parking may be hard to find. Once you get in, you should go to the front desk and get square shaped vibrator thing so you'll know when your next. The prices are a little pricey about $7-9 for the ice-cream but its worth it!
It's to bad I don't work in the East Bay anymore, because I did manage to make a trip or two to Fenton's when I did. Everything is delicious and the chili cheese fries are even better...ok, ok, I admit, I am a HUGE chili cheese fries fan!
There is plenty of room, and it makes a fun trip during the afternoon.
No matter what icecream it is because they are all great!!!! They make their own icecream. My favorite is the almond. Yum!!! Believe me a small icecream is enough fi you are also having dinner. If not, go for the banana split or brownie sundae. Also great burguers and club sandwiches.
Great ice cream, bad service, bad food, overrated, but I guess it's a cool atmosphere.
Tip: Get your sundae in a boat instead of a cup. They will give you more ice cream that way.
Pros: ice cream
Cons: overrated, food
Been to Fenton's at least five times since it was rebuilt. Complete disappointment. Don't look for soda fountain nostalgia here. Overpriced menu, long waits, and terrible service. Not worth the trek to this establishment. Waitstaff and manager needs training - don't forget the order, don't avoid the customer, nor ask, "What do you want me to do?" unless it's accompanied with an apology. If you really like the ice-cream then take it to go.
Pros: Ice Cream
Cons: Overpriced, Long Waits, Terrible Service
We stopped by with a friend on his birthday, and were amazed at how many ice cream fans were packing the place on a rainy Monday night. Then came the ice cream. An "Average" serving towers 10 inches above the table in a footed dish - the scoops are HUGE. They allow you to mix flavors in your serving, so definitely try more than one. A big man at the next table worked his way through the hugest banana split I have ever seen in my life. It is fun to see the looks on people's faces when their ice cream arrives - a mixture of shock and awe! The burgers and fries are standard soda counter fare, but filling and good.
Pros: super fast service, HUGE portions, ice cream
Cons: sterile atmosphere, small parking lot, sugar coma
Avoid the mediocre food; instead, fill yourself up with decadent desserts. The ice cream here is absolutely excellent, and more desire-inspiring is the Cookies & Cream Milkshake. It's love. Cakes are also excellent.
Pros: Ice Cream, Ice Cream, Ice Cream
Cons: Food, Price
The new look is exactly that. New. If you're looking for the cozy feel of the old Fenton's, the trendier version will leave you wanting. Don't let that get in the way. Choose from a long list of flavors (don't worry if you don't see your favorite in the front case, they have them all in the freezer in the back). A single scoop, priced at $3, is a massive scoop of delicious icecream; more than enough to statify any craving. The custard base makes the icecream live up to the cream requirement. Fenton's is still a worth while treat.
Pros: Good selection, Can accomodate groups
Fentons was,is, and always will be the benchmark ice cream parlor in the Bay Area.The place looks fantastic after the remodel, sure the prices are a little high, but the ice cream is the best there is.No gimmicks or funny business, just good old fashioned food and ice cream in a good old fashioned atmosphere.
Pros: Awesome ice cream, the retro atmosphere, nothing else like it
Cons: , can be crowded, almost too popular
Not sure about their food but their ice cream is the worst I've ever tasted. I ordered a pint of ice cream with Mocha Almond Fudge and Toasted Almond. The ice cream was only loosely filled the pint container...it was supposed to be weighed to a pint. I found the flavor was too sweet, very starchy and not creamy at all. My husband ordered the coconut pineapple flavor, it was so soft that it's like it would melt within a minute. They shouldn't even try to serve it at all. I recommend going to any supermarket to get your ice cream than going to Fenton.