Round Table Pizza

★★★☆☆
  • 1015 E Capitol Expy

    San Jose, CA 95121

    Cross street: San Jose

    Map & Directions
  • 408-629-4242

Food

Food
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3.0 3
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usually don't review chain restaurants but I had the worst experience here I had to let all know! Don't go here ever! They don't care about you being a happy satisfied customer because in the end if you're unhappy all you can do is write a ticked off review on IP!

Love Round Table Pizza HAAAATE this location. I ordered from this Round Table SEVERAL times before and they delivered to me, had no problems, then one day when I called them to place a delivery order the guy on the phone informed me that I was too far out of his delivery zone. I explained to him that you guys have delivered to me above 10 times already. Why all the sudden you can't? He said they made a mistake and they should have never delivered to me in the first place. I was at home with no car, just back from vacation so I hadn't got to the grocery store, my kids were hungry and ready for lunch... basically I was screwed. But what upset me even more was I asked to speak with a manager and of course he says, I am the manager. I told him let me speak to your boss, he said that would be the owner and I can't give you his number. I told him I'm an unhappy customer and I give you guys business all the time what can you do to compensate me. He said I can't do anything. You can try to call the other RT closest to you. I told him I've already called them they won't deliver to me. He said well I guess you don't have a RT that will deliver to then. We went back and forth for a while, he had no compassion, he didn't care at all that I was unhappy, he then rudely asked what's your number? Then put me on hold, when I asked him what his first and last name was, he at first wouldn't give it to me. WOW! It was their mistake they delivered to me all those times and now I'm paying for their screw up. And he didn't even offer to discount my next order, free app, nothing, for their mess up. What he should have said is it's our fault I apologize, I will deliver to you this time, but for future reference I will not be able to deliver to you any longer. I will be speaking to the "owner" and I will be calling corporate... Thanks a lot Chae Mora!!! You need to learn a lesson about customer service! And he also hung up in my face. Some GM he is!

1
★☆☆☆☆

usually don't review chain restaurants but I had the worst experience here I had to let all know! Don't go here ever! They don't care about you being a happy satisfied customer because in the end if you're unhappy all you can do is write a ticked off review on IP!

Love Round Table Pizza HAAAATE this location. I ordered from this Round Table SEVERAL times before and they delivered to me, had no problems, then one day when I called them to place a delivery order the guy on the phone informed me that I was too far out of his delivery zone. I explained to him that you guys have delivered to me above 10 times already. Why all the sudden you can't? He said they made a mistake and they should have never delivered to me in the first place. I was at home with no car, just back from vacation so I hadn't got to the grocery store, my kids were hungry and ready for lunch... basically I was screwed. But what upset me even more was I asked to speak with a manager and of course he says, I am the manager. I told him let me speak to your boss, he said that would be the owner and I can't give you his number. I told him I'm an unhappy customer and I give you guys business all the time what can you do to compensate me. He said I can't do anything. You can try to call the other RT closest to you. I told him I've already called them they won't deliver to me. He said well I guess you don't have a RT that will deliver to then. We went back and forth for a while, he had no compassion, he didn't care at all that I was unhappy, he then rudely asked what's your number? Then put me on hold, when I asked him what his first and last name was, he at first wouldn't give it to me. WOW! It was their mistake they delivered to me all those times and now I'm paying for their screw up. And he didn't even offer to discount my next order, free app, nothing, for their mess up. What he should have said is it's our fault I apologize, I will deliver to you this time, but for future reference I will not be able to deliver to you any longer. I will be speaking to the "owner" and I will be calling corporate... Thanks a lot Chae Mora!!! You need to learn a lesson about customer service! And he also hung up in my face. Some GM he is!

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what can I said, Round Table pizza has been a goodexperience for me and my family,the kids love go to a restaurant on weekends. service is very good..

4
★★★★☆

what can I said, Round Table pizza has been a goodexperience for me and my family,the kids love go to a restaurant on weekends. service is very good..

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Round Table is one of my absolute favorite pizza parlors, mostly because they are heavy with the rich, spicy sauce that they use. This location has good food and great service.

4
★★★★☆

Round Table is one of my absolute favorite pizza parlors, mostly because they are heavy with the rich, spicy sauce that they use. This location has good food and great service.

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Editorial from

In Short
The first Round Table Pizza opened in Menlo Park, Calif. in 1959. Today, the chain boasts more than 500 restaurants internationally and is recognized for its made-from-scratch dough, mozzarella, provolone and cheddar…

 

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