Joy Automotive

★★★★☆
Quality Automotive Parts, Service and Repairs.
  • 1325 Pico Blvd

    Santa Monica, CA 90405

    Map & Directions
  • 310-450-7539

Automotive

Automotive
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They were friendly fast and informative, I'm taking my car here from now on.

2
★★★★★

They were friendly fast and informative, I'm taking my car here from now on.

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These guys go above and beyond to provide excellent service. In addition to being very skilled mechanics, they are honest and trustworthy. I highly recommend them to anyone looking for a mechanic in the area. I no longer live in the area, but make the trip from Pasadena whenever I have major car troubles, because I have not found a mechanic I can trust like More Joy.

5
★★★★★

These guys go above and beyond to provide excellent service. In addition to being very skilled mechanics, they are honest and trustworthy. I highly recommend them to anyone looking for a mechanic in the area. I no longer live in the area, but make the trip from Pasadena whenever I have major car troubles, because I have not found a mechanic I can trust like More Joy.

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Being a female who knows nothing about cars, this guy named Cesear, patiently explained tires to me. I had my front and rear tires installed for $389 which included labor and the cheapest tires they had. On top of their patience with my incessant questions, they took me home while they worked on car and then picked me up when my car was ready. I felt comfortable in their service and shall use them again if needed.

4
★★★★☆

Being a female who knows nothing about cars, this guy named Cesear, patiently explained tires to me. I had my front and rear tires installed for $389 which included labor and the cheapest tires they had. On top of their patience with my incessant questions, they took me home while they worked on car and then picked me up when my car was ready. I felt comfortable in their service and shall use them again if needed.

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Don't go anywhere else if you're even remotely close to this place. I've never trusted mechanics but i trust these guys and so do my other two friends who use them. They tell you when work *doesnt* need to be done, they adjusted belts for me for free, and today they found that my car didnt need to do any work and it came back washed and vacuumed at no request and no charge. Friendly guys too. A+++

2
★★★★★

Don't go anywhere else if you're even remotely close to this place. I've never trusted mechanics but i trust these guys and so do my other two friends who use them. They tell you when work *doesnt* need to be done, they adjusted belts for me for free, and today they found that my car didnt need to do any work and it came back washed and vacuumed at no request and no charge. Friendly guys too. A+++

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I found the guys at More Joy to be honest, efficient, and inexpensive. I don't think there can be a higher compliment about an Auto Mechanic than that.

2
★★★★★

I found the guys at More Joy to be honest, efficient, and inexpensive. I don't think there can be a higher compliment about an Auto Mechanic than that.

Pros: Honest. Inexpensive. Fast

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Our experience at More Joy has been great. The guys are friendly and fast. They charge fair prices. Never had any problems with the job they do. We will continue to use them for our cars.

3
★★★☆☆

Our experience at More Joy has been great. The guys are friendly and fast. They charge fair prices. Never had any problems with the job they do. We will continue to use them for our cars.

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Had to bring my car back more than once for the same thing. I had to pay for it each and everytime. I don't expect to have free work done but I do expect to have the work done that I paid for, and paid a lot for. I have since stopped going there. All beware be sure you look at your bill and get everything in writing. Keep all your receipts and be sure you look at the parts they replace. If they cannot show you then most likely they did not replace them. I am so bitter and only wish I would have wised up sooner, it would have been a lot cheaper. Oh and doesn't this guy own another shop too? unsure but I would definately find out because that only gives him more opportunity to take advantage of a whole lot more people.

1
★☆☆☆☆

Had to bring my car back more than once for the same thing. I had to pay for it each and everytime. I don't expect to have free work done but I do expect to have the work done that I paid for, and paid a lot for. I have since stopped going there. All beware be sure you look at your bill and get everything in writing. Keep all your receipts and be sure you look at the parts they replace. If they cannot show you then most likely they did not replace them. I am so bitter and only wish I would have wised up sooner, it would have been a lot cheaper. Oh and doesn't this guy own another shop too? unsure but I would definately find out because that only gives him more opportunity to take advantage of a whole lot more people.

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1
★★☆☆☆

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These guys are truly awesome! I worked with Edwin and Cesar. Polite, to the point, they give you the facts as soon as they know them and give you options. I came to them knowing a little about cars and checking on my problem personally beforehand, and they validated my information and worked with me, ethically, efficiently and aboveboard. No being funny or condescending because I??m a woman, and that is worth a whole lot of confidence in a mechanic.

They not only are straight with you, they are enthusiastic and happy when they can ??do the right thing!? The price was right in the ballpark of my expectations, which was a good fair price. They're nice guys who seem to love their work and it shows. I highly recommend these fellows to anyone, and the fact that they have loads of credentials and other people liking them makes your choice easier. If you are on the Westside, this is your place. I??m glad I found them! Thanks guys!

J Alison
Westsider
Santa Monica

5
★★★★★

These guys are truly awesome! I worked with Edwin and Cesar. Polite, to the point, they give you the facts as soon as they know them and give you options. I came to them knowing a little about cars and checking on my problem personally beforehand, and they validated my information and worked with me, ethically, efficiently and aboveboard. No being funny or condescending because I??m a woman, and that is worth a whole lot of confidence in a mechanic.

They not only are straight with you, they are enthusiastic and happy when they can ??do the right thing!? The price was right in the ballpark of my expectations, which was a good fair price. They're nice guys who seem to love their work and it shows. I highly recommend these fellows to anyone, and the fact that they have loads of credentials and other people liking them makes your choice easier. If you are on the Westside, this is your place. I??m glad I found them! Thanks guys!

J Alison
Westsider
Santa Monica

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.

I was very happy to find More Joy Auto. They are trustworthy and honest: they will lay out for you exactly which repairs you need to do, what they will cost, and what issues or maintenance may be coming up in the future but aren't worth spending the money on now. They never push you to make repairs, but give you all the information you need to make your own choices.\r\n\r\nAlso, they do an extremely quick turn-around. Their standard is to return the car to you within one or two days. Once, when they were unable to do that due to an ordered part being late, they offered me a free rental car for several days (without me asking). The staff is very friendly and recognizes you when you come in, and they always give your car back washed and shiny.\r\n\r\nAs for the quality of the repairs? They stand up favorably to going to your dealership ? in fact, they're better. My car had a serious problem with oil usage, was running dry every three weeks, and for years Volkswagen's own mechanics told me that that's the way my model operates, that the only possible fix would be to replace the whole engine, and that the new engine would likely be just as bad. I accepted this. The first time I took my car to More Joy, for something unrelated, they said, ""By the way, did you know your car has a terrible oil leak?"" Without my even mentioning the oil problem, they found the oil leak Volkswagen couldn't find, and they fixed it.\r\n\r\nThe price of repairs isn't the cheapest. I'd call the costs medium-level ? you pay more than you would at a rock-bottom place, but less than you would at the dealership, and the service is comparable (if not actually better) than the dealership. Definitely worth it for the quality of service.

2
★★★★☆

I was very happy to find More Joy Auto. They are trustworthy and honest: they will lay out for you exactly which repairs you need to do, what they will cost, and what issues or maintenance may be coming up in the future but aren't worth spending the money on now. They never push you to make repairs, but give you all the information you need to make your own choices.\r\n\r\nAlso, they do an extremely quick turn-around. Their standard is to return the car to you within one or two days. Once, when they were unable to do that due to an ordered part being late, they offered me a free rental car for several days (without me asking). The staff is very friendly and recognizes you when you come in, and they always give your car back washed and shiny.\r\n\r\nAs for the quality of the repairs? They stand up favorably to going to your dealership ? in fact, they're better. My car had a serious problem with oil usage, was running dry every three weeks, and for years Volkswagen's own mechanics told me that that's the way my model operates, that the only possible fix would be to replace the whole engine, and that the new engine would likely be just as bad. I accepted this. The first time I took my car to More Joy, for something unrelated, they said, ""By the way, did you know your car has a terrible oil leak?"" Without my even mentioning the oil problem, they found the oil leak Volkswagen couldn't find, and they fixed it.\r\n\r\nThe price of repairs isn't the cheapest. I'd call the costs medium-level ? you pay more than you would at a rock-bottom place, but less than you would at the dealership, and the service is comparable (if not actually better) than the dealership. Definitely worth it for the quality of service.

Pros: Honest, skilled, trustworthy, excellent service

Cons: You pay more for the quality, but still less than at a dealership

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Originally recommended to Joy Auto from another repair shop in SM that could not fix the problem on my car (kudos for their honesty). Joy automotive was able to complete the necessary repairs at a fair price (I researched comparison prices) and within a reasonable time frame. Having always owned used cars, I can appreciate that Joy Auto does not use 'inferior' (read: cheaper) parts. I've tried that route, and it always costs more in the long run. Since then we have returned to Joy with our other car and found the service to be polite and professional as well as accurate. Recommended, no reservations.

PROS: Recommended by other mechanics. Nuff said. Manager, Ceasar, nice guy.
CONS: Not the rock bottom cheapest, but no where near the most expensive.

5
★★★★★

Originally recommended to Joy Auto from another repair shop in SM that could not fix the problem on my car (kudos for their honesty). Joy automotive was able to complete the necessary repairs at a fair price (I researched comparison prices) and within a reasonable time frame. Having always owned used cars, I can appreciate that Joy Auto does not use 'inferior' (read: cheaper) parts. I've tried that route, and it always costs more in the long run. Since then we have returned to Joy with our other car and found the service to be polite and professional as well as accurate. Recommended, no reservations.

PROS: Recommended by other mechanics. Nuff said. Manager, Ceasar, nice guy.
CONS: Not the rock bottom cheapest, but no where near the most expensive.

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More Joy is AAA certified and has plenty of ASE certificates on the walls (meaning that their mechanics are well-trained). When you drop off your car for repairs, they will give you a free ride to your destination, which is a great service. Also, you get a 10% discount if you are a member of AAA. However, while I used to think this was a great shop, I have come to think that they are overpriced and that they may not be honest.

2
★★☆☆☆

More Joy is AAA certified and has plenty of ASE certificates on the walls (meaning that their mechanics are well-trained). When you drop off your car for repairs, they will give you a free ride to your destination, which is a great service. Also, you get a 10% discount if you are a member of AAA. However, while I used to think this was a great shop, I have come to think that they are overpriced and that they may not be honest.

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We have been going to Joy Automotive for many years now. They can deal with all cars and trust me we had many different ones over the years. They are honest and quick. I highly recommend this place. When you go ask for Ceasar.

5
★★★★★

We have been going to Joy Automotive for many years now. They can deal with all cars and trust me we had many different ones over the years. They are honest and quick. I highly recommend this place. When you go ask for Ceasar.

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More about Joy Automotive

Do you remember the days of the good old fashioned mechanic who could fix anything? Well, maybe you should check out More Joy Auto. Although we specialize in German and Japanese makes such as BMW, Volkswagen, Mercedes Benz, Audi, Lexus, Infiniti, Acura, Honda, Toyota, and Nissan, we service all makes including the domestics. Of course, all our technicians are ASE certified and they have a full range of factory diagnostic tools. We even work on Hybrids like the Toyota Prius and Honda Civic Hybrid. Plus, our shop is AAA approved and performs smog checks and smog repairs.

 

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