Burkett's Pool Plastering Inc.

★★★★☆
Pool Replastering and Remodeling Specialists
  • 600 N. Frontage Rd

    Ripon, CA 95366

    Map & Directions
  • 209-599-3317

About Burkett's Pool Plastering Inc.

Home & Garden

Home & Garden
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My comment is 5-star all the way. I have nothing but good to say about Burkett's product and business ethics. Long story short, initially, I called 3 company's for estimates for our re-plaster, all three were to have sales reps return our call within 24 hrs, Burkett's was the only one to do that, the other reps called 3 and 5 days later. Every contact with Burkett's from day one has been professional, they have always been prompt in returning calls any time I had questions. Every step of the process was on point, Janine, Jeremy, the plaster crew, Shaun, Whitney, Megan, AJ and Pablo and his partner were all a part of making our Burkett's experience a very good one. Thank you to all of you. We did, however, have a problem because we didn't have Burkett's do the start-up after the re-plaster. We had the pool service company that we had for 4+ years do it, we also bought/had installed all new pool equipment from them.. At the time we wanted to give them our business. Having them do the start-up resulted in an problem that our pool service company said would be an easy fix!! After 7 months of very frustrating deallings with the pool service company we called Burkett's asking them for advice on how to get our problem resolved. They sent Shaun to talk to us and look at the pool, he proposed a plan to fix our problem and within 10 days we had a very satisfactory resolution, we're elated.. Needless to say, we terminated our pool service. Let me say that we were very happy with our weekly pool service tech but the business ethics of the company itself were terrible when it came to them fixing the problem they caused. We are recommending Burkett's to everyone we talk to. We even hired a new pool service company at the recommendation of Burkett's and are very happy with him also. Our experience now has a very happy ending.
Thank you Burkett's
Shirley and Steve

5
★★★★★

My comment is 5-star all the way. I have nothing but good to say about Burkett's product and business ethics. Long story short, initially, I called 3 company's for estimates for our re-plaster, all three were to have sales reps return our call within 24 hrs, Burkett's was the only one to do that, the other reps called 3 and 5 days later. Every contact with Burkett's from day one has been professional, they have always been prompt in returning calls any time I had questions. Every step of the process was on point, Janine, Jeremy, the plaster crew, Shaun, Whitney, Megan, AJ and Pablo and his partner were all a part of making our Burkett's experience a very good one. Thank you to all of you. We did, however, have a problem because we didn't have Burkett's do the start-up after the re-plaster. We had the pool service company that we had for 4+ years do it, we also bought/had installed all new pool equipment from them.. At the time we wanted to give them our business. Having them do the start-up resulted in an problem that our pool service company said would be an easy fix!! After 7 months of very frustrating deallings with the pool service company we called Burkett's asking them for advice on how to get our problem resolved. They sent Shaun to talk to us and look at the pool, he proposed a plan to fix our problem and within 10 days we had a very satisfactory resolution, we're elated.. Needless to say, we terminated our pool service. Let me say that we were very happy with our weekly pool service tech but the business ethics of the company itself were terrible when it came to them fixing the problem they caused. We are recommending Burkett's to everyone we talk to. We even hired a new pool service company at the recommendation of Burkett's and are very happy with him also. Our experience now has a very happy ending.
Thank you Burkett's
Shirley and Steve

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.

Thanks to Burketts Pool Plastering for coming to our rescue! I had hired a Pebbletec applicator out of the Bay Area to replaster my pool in January. The Pebbletec product they used was Pebblefina and let me tell you, it was a disaster!! My pool surface had visible flaws with obvious cracking. After documenting my complaint and many phone calls later, a company rep came out to my home, only to tell me that my pool was within the acceptable range for this finish! All I can say is customer BEWARE! Anyone considering the Pebbletec product, do your research first!!

After talking to Burketts sales person, they suggested a WetEdge pebble finish and I found several WetEdge products with great online reviews. I hired Burketts Pool Plastering to apply WetEdge Pearl Matrix Mediterranean and they did a FANTASTIC job! A rep from the plaster department met with us personally to make our product selection. I also chose to replace the pool pump with an energy efficient model that save us big on our PG&E bill!

Mike the project manager and Chris in the office walked us through all the phases of project. They were so helpful and responsive, answered all my questions. Their customer service was outstanding and I appreciated being called the prior day each time teams were coming out to work on my backyard. After my Pebbletec disaster, I am so happy with Burketts Pool Plastering! They have my highest recommendation for their high quality product and workmanship.

Ashley C.
Livermore, CA

5
★★★★★

Thanks to Burketts Pool Plastering for coming to our rescue! I had hired a Pebbletec applicator out of the Bay Area to replaster my pool in January. The Pebbletec product they used was Pebblefina and let me tell you, it was a disaster!! My pool surface had visible flaws with obvious cracking. After documenting my complaint and many phone calls later, a company rep came out to my home, only to tell me that my pool was within the acceptable range for this finish! All I can say is customer BEWARE! Anyone considering the Pebbletec product, do your research first!!

After talking to Burketts sales person, they suggested a WetEdge pebble finish and I found several WetEdge products with great online reviews. I hired Burketts Pool Plastering to apply WetEdge Pearl Matrix Mediterranean and they did a FANTASTIC job! A rep from the plaster department met with us personally to make our product selection. I also chose to replace the pool pump with an energy efficient model that save us big on our PG&E bill!

Mike the project manager and Chris in the office walked us through all the phases of project. They were so helpful and responsive, answered all my questions. Their customer service was outstanding and I appreciated being called the prior day each time teams were coming out to work on my backyard. After my Pebbletec disaster, I am so happy with Burketts Pool Plastering! They have my highest recommendation for their high quality product and workmanship.

Ashley C.
Livermore, CA

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.

Another fairy-tail that is ,a far located from the Bay Area businesses, are reliable and the less expensive as the spoiled local one.
Dealing with that Burketts Plastering is most disgusting experience that I've got in my 15 years of general contractor practice in the Bay Area,and as a California home owner.
Be aware that everything on a contract need to be checked three times before signing that,..be ready that the amount on a contract will be raised up by 30 % (in my case)after all of those,so called, inspections during your pool resurfacing process.
Don't be surprised if they will find some extra cracks that need to be taking care of by the cost of $85 a lineal foot.
Or,like,if you wont to get a cheapest new light for your pool-it will cost you only:)$700..great!
Don't be disappointed if Bruce-the manager,just by looking at your pool surface:) will tell you that pool need to get a total striping for $2,000 extra.No written reports,no test results-nothing-just that rounded number-two grand..and that scary tactics of the used car dealership-..kind of ....you don't wont to get more crack for your new,beautiful pool,right?:)
Don't be surprised that instead of 3 "scheduled" payment you are going to see a worker at your entry door step,demanding a payment for every day of work-in order to start the work.
You may also get an experience of those guys coming to your property on their own schedule..one day working,two days not,one day starting at 8 A.M.,another day at 1 P.M.
Be ready for numerous unexpected phone calls from the office,without any reasons and really pointless,like-just to say that their guys are coming soon,but in reality those guys already came an hour ago:)..No internal communication among management,totally false meaning of customer service..but they are on a top when they need to get the check/payment from you-there they are the best among others:)
They are asking to sign waiver of their liability,if there is not all of the cracks(for $85 /foot extra) was fixed by them.Literally you have no warranty if they are not fixing all of the cracks for the generous amount of extra money.
And that waiver need to be signed,guess when?- on a last day of the project-otherwise they are not coming to finish the work..sign it or stick with unfinished hole in a ground forewer.
I may continue that list of ugly things for another 20 pages,but in short-,,I would rather pay that exactly amount of money carged for that project to their workers-directly,as a side job money-because they did a good job..after all- my pool looks great.I totally believe that that company management and that "nice" sales person,does not deserve to be paid a dime for that poor customer service,for all of those hidden charges and the enormous mess and all of my and my family frustration.

1
★☆☆☆☆

Another fairy-tail that is ,a far located from the Bay Area businesses, are reliable and the less expensive as the spoiled local one.
Dealing with that Burketts Plastering is most disgusting experience that I've got in my 15 years of general contractor practice in the Bay Area,and as a California home owner.
Be aware that everything on a contract need to be checked three times before signing that,..be ready that the amount on a contract will be raised up by 30 % (in my case)after all of those,so called, inspections during your pool resurfacing process.
Don't be surprised if they will find some extra cracks that need to be taking care of by the cost of $85 a lineal foot.
Or,like,if you wont to get a cheapest new light for your pool-it will cost you only:)$700..great!
Don't be disappointed if Bruce-the manager,just by looking at your pool surface:) will tell you that pool need to get a total striping for $2,000 extra.No written reports,no test results-nothing-just that rounded number-two grand..and that scary tactics of the used car dealership-..kind of ....you don't wont to get more crack for your new,beautiful pool,right?:)
Don't be surprised that instead of 3 "scheduled" payment you are going to see a worker at your entry door step,demanding a payment for every day of work-in order to start the work.
You may also get an experience of those guys coming to your property on their own schedule..one day working,two days not,one day starting at 8 A.M.,another day at 1 P.M.
Be ready for numerous unexpected phone calls from the office,without any reasons and really pointless,like-just to say that their guys are coming soon,but in reality those guys already came an hour ago:)..No internal communication among management,totally false meaning of customer service..but they are on a top when they need to get the check/payment from you-there they are the best among others:)
They are asking to sign waiver of their liability,if there is not all of the cracks(for $85 /foot extra) was fixed by them.Literally you have no warranty if they are not fixing all of the cracks for the generous amount of extra money.
And that waiver need to be signed,guess when?- on a last day of the project-otherwise they are not coming to finish the work..sign it or stick with unfinished hole in a ground forewer.
I may continue that list of ugly things for another 20 pages,but in short-,,I would rather pay that exactly amount of money carged for that project to their workers-directly,as a side job money-because they did a good job..after all- my pool looks great.I totally believe that that company management and that "nice" sales person,does not deserve to be paid a dime for that poor customer service,for all of those hidden charges and the enormous mess and all of my and my family frustration.

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0 out of 1 people found this review helpful.

.

Everything came out BEAUTIFUL!!!!!!!!!

5
★★★★★

Everything came out BEAUTIFUL!!!!!!!!!

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.

Very professional, quick, clean, LOOKS GREAT!!!!!

5
★★★★★

Very professional, quick, clean, LOOKS GREAT!!!!!

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My overall experience with Burkett's was above my expectation. Told the sales guy, Megan and Bruce were great. The prep crew left the yard cleaner than when they arrived. The pool looks awesome. Thanks!

5
★★★★★

My overall experience with Burkett's was above my expectation. Told the sales guy, Megan and Bruce were great. The prep crew left the yard cleaner than when they arrived. The pool looks awesome. Thanks!

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Installation crew was excellent, courteous, and efficient!!!

5
★★★★★

Installation crew was excellent, courteous, and efficient!!!

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We would Defintitely recommend Burkett's. Thank you so much Rick for always being there when I had any Questions and getting done what ever needed to be done. the crew are very hard working men, they did a great job on the pool, looks great. The Waterfall is WoW what a beautiful job Efren and his guys did. Thank you Efren.

2
★★★★★

We would Defintitely recommend Burkett's. Thank you so much Rick for always being there when I had any Questions and getting done what ever needed to be done. the crew are very hard working men, they did a great job on the pool, looks great. The Waterfall is WoW what a beautiful job Efren and his guys did. Thank you Efren.

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My husband and I love the look of our backyard and pool now thanks to Burkett's. Definitely a job well done! We love it!

2
★★★★★

My husband and I love the look of our backyard and pool now thanks to Burkett's. Definitely a job well done! We love it!

.

My husband and I love the look of our backyard and pool now thanks to Burkett's. Definitely a job well done! We love it!

2
★★★★★

My husband and I love the look of our backyard and pool now thanks to Burkett's. Definitely a job well done! We love it!

.

My husband and I love the look of our backyard and pool now thanks to Burkett's. Definitely a job well done! We love it!

2
★★★★★

My husband and I love the look of our backyard and pool now thanks to Burkett's. Definitely a job well done! We love it!

.

This is the most professional contractor I've ever worked with. I defintitely recommend Burkett's to everyone who needs work done to their pool or backyard.

2
★★★★★

This is the most professional contractor I've ever worked with. I defintitely recommend Burkett's to everyone who needs work done to their pool or backyard.

.

This is the most professional contractor I've ever worked with. I defintitely recommend Burkett's to everyone who needs work done to their pool or backyard.

2
★★★★★

This is the most professional contractor I've ever worked with. I defintitely recommend Burkett's to everyone who needs work done to their pool or backyard.

.

This is the most professional contractor I've ever worked with. I defintitely recommend Burkett's to everyone who needs work done to their pool or backyard.\n

2
★★★★★

This is the most professional contractor I've ever worked with. I defintitely recommend Burkett's to everyone who needs work done to their pool or backyard.\n

.

From beginning to end, Burkett's was a pleasure to work with. Excellent communication & follow thru; quality work;thorough clean up.

2
★★★★★

From beginning to end, Burkett's was a pleasure to work with. Excellent communication & follow thru; quality work;thorough clean up.

.

From beginning to end, Burkett's was a pleasure to work with. Excellent communication & follow thru; quality work;thorough clean up.

2
★★★★★

From beginning to end, Burkett's was a pleasure to work with. Excellent communication & follow thru; quality work;thorough clean up.

.

I am completely satisfied with the work performed. It was definitely a job well done!

2
★★★★★

I am completely satisfied with the work performed. It was definitely a job well done!

.

I am completely satisfied with the work performed. It was definitely a job well done!

2
★★★★★

I am completely satisfied with the work performed. It was definitely a job well done!

.

I am completely satisfied with the work performed. IT was definitely a job well done!

2
★★★★★

I am completely satisfied with the work performed. IT was definitely a job well done!

.

From beginning to end, Burkett's was a pleasure to deal with. Excellent communication & follow thru; quality work; thorough clean-up.

2
★★★★★

From beginning to end, Burkett's was a pleasure to deal with. Excellent communication & follow thru; quality work; thorough clean-up.

.

I am completely satisfied with the work performed. It was definitely a job well done! I recommend Burkett's!

5
★★★★★

I am completely satisfied with the work performed. It was definitely a job well done! I recommend Burkett's!

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.

Great experience with our pool remodel. We're very glad to have gone with Burkett's over all others.

5
★★★★★

Great experience with our pool remodel. We're very glad to have gone with Burkett's over all others.

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I was skeptical about using Burkett's because of some bad reviews. I'm glad I was proven wrong. Excellent work...start to finish!

5
★★★★★

I was skeptical about using Burkett's because of some bad reviews. I'm glad I was proven wrong. Excellent work...start to finish!

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We were very pleased with the look of our new remodel. Looks like a very good job; nce people too..

5
★★★★★

We were very pleased with the look of our new remodel. Looks like a very good job; nce people too..

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This has been the most hassle free experience with any contractor period. Starting with the sales person Mark Tromblee, he was the most patient and helpful. We had our pool shallowed. The team that came in was very professional and I cannot find a single thing that they did not do well. I was informed each step of the way, got done in exactly the time they said, cleaned up after they left. We have had a lot of work done at home and none of the other jobs compared with this one on how smoothly it went. Wish them the best.

2
★★★★★

This has been the most hassle free experience with any contractor period. Starting with the sales person Mark Tromblee, he was the most patient and helpful. We had our pool shallowed. The team that came in was very professional and I cannot find a single thing that they did not do well. I was informed each step of the way, got done in exactly the time they said, cleaned up after they left. We have had a lot of work done at home and none of the other jobs compared with this one on how smoothly it went. Wish them the best.

.

The professional manner in which we were treated - always calling back if questions arise, the hardworking, pleasant crews that did each phase - and the clean-up after the job was much appreciated. We highly recommend Burkett's to all that ask.

2
★★★★★

The professional manner in which we were treated - always calling back if questions arise, the hardworking, pleasant crews that did each phase - and the clean-up after the job was much appreciated. We highly recommend Burkett's to all that ask.

.

Burkett's exceeded all my expectations in every department!

2
★★★★★

Burkett's exceeded all my expectations in every department!

.

GREAT JOB! Terry, Pete, and Whitney were outstanding to work with. Your tile and plastering teams are fast with quality.

2
★★★★★

GREAT JOB! Terry, Pete, and Whitney were outstanding to work with. Your tile and plastering teams are fast with quality.

.

I'm very impressed with the new look to my pool, just beautiful!

2
★★★★★

I'm very impressed with the new look to my pool, just beautiful!

.

Very well done, we are very pleased and happy. We definitely recommend Burkett's.

2
★★★★★

Very well done, we are very pleased and happy. We definitely recommend Burkett's.

.

We love the look of our new satin matrix pool!

2
★★★★★

We love the look of our new satin matrix pool!

.

Burkett?s Pool Plastering is committed to providing superior customer service and responds to all customer concerns.\nI can be reached at burkettsrich@yahoo_com for inquiries regarding our services and our ongoing commitment to our customers. We are proud of our Better Business Bureau A+ rating and our good name in the pool industry. Feel free to contact me at burkettsrich@yahoo_com at any time!\n

2
★★★★★

Burkett?s Pool Plastering is committed to providing superior customer service and responds to all customer concerns.\nI can be reached at burkettsrich@yahoo_com for inquiries regarding our services and our ongoing commitment to our customers. We are proud of our Better Business Bureau A+ rating and our good name in the pool industry. Feel free to contact me at burkettsrich@yahoo_com at any time!\n

.

I wish I would have listened to the warnings of other reviewers. Burkett's is simply bad. They don't care to call you back. Even when the sales reps and service staff acknowledge that you've been wronged, there is nothing they can do about it because the owner will not take reponsibility. They don't call back, they don't follow up, and ultimately, they screwed up our pool plumbing! Costing us about $2500 to have another company ru-plumb what they've messed up. We will be taking them to small claims court...what a hassle and a terrible company. I don't even know how their employees look themselves in the mirror, let alone Rick the owner.

0
★☆☆☆☆

I wish I would have listened to the warnings of other reviewers. Burkett's is simply bad. They don't care to call you back. Even when the sales reps and service staff acknowledge that you've been wronged, there is nothing they can do about it because the owner will not take reponsibility. They don't call back, they don't follow up, and ultimately, they screwed up our pool plumbing! Costing us about $2500 to have another company ru-plumb what they've messed up. We will be taking them to small claims court...what a hassle and a terrible company. I don't even know how their employees look themselves in the mirror, let alone Rick the owner.

.

Do yourself a favor...check out Yelp and any other online reviews where this company is mentioned. It's not a fluke that so many people say they have terrible service and take no responsibility for follow up. I wish I would have listened to the warnings, but pool contractors are slim pickins around here. They will not call you back. I repeat. They will not call you back. They will not solve problems that THEY have created, and they do not care about that. Be aware any future customers! It's a ways away, but Merced Pools is the exact opposite - caring and responsible (a bit pricey though)

0
★☆☆☆☆

Do yourself a favor...check out Yelp and any other online reviews where this company is mentioned. It's not a fluke that so many people say they have terrible service and take no responsibility for follow up. I wish I would have listened to the warnings, but pool contractors are slim pickins around here. They will not call you back. I repeat. They will not call you back. They will not solve problems that THEY have created, and they do not care about that. Be aware any future customers! It's a ways away, but Merced Pools is the exact opposite - caring and responsible (a bit pricey though)

.

We contacted Burkett's about a month ago to get a quote for liner replacement on our pool. The customer service representative was friendly, took our information and said that a contractor would be contacting us shortly to make an appointment. Almost 2 weeks went by without a call. I called Burkett's to follow up and the representative was unable to locate our information so I provided her our contact information once again and was put in touch with their contractor. The contractor arrived on time but was clearly inexperienced. He was unable to visually estimate the size of our pool, depth, liner type, etc which we found strange. He then asked for the paperwork regarding our pool. I gave him our folder and he copied down the liner type and said he'd order it. He then contacted me the next day and informed me that Burkett's does not work with our pool brand. Okay, would've been helpful of the phone representative to mention that to me two weeks ago, and I would think that he should have been aware of what brands his company works with?? He then offered to send out a contractor who could remove the pool and replace it with a built in pool. Its been 2 weeks and we have yet to hear from the contractor. I contacted Burkett's today to follow up and explained our situation and she curtly said that they don't work with our brand so I asked if it were possible to convert our pool to a brand they do work with. She said no, that is not possible. I'm not sure how that is not possible if it is a matter of removing the old pool and replacing it with their own product- wouldn't they want to provide service AND make more money from us?? Frustrated, I asked if she could provide me with a referral and she said "" Sorry, nope.""\n\nCan't say we received a whole lot of satisfaction from this experience. It has been frustrating from the start. I will not be referring friends and family.

0
★☆☆☆☆

We contacted Burkett's about a month ago to get a quote for liner replacement on our pool. The customer service representative was friendly, took our information and said that a contractor would be contacting us shortly to make an appointment. Almost 2 weeks went by without a call. I called Burkett's to follow up and the representative was unable to locate our information so I provided her our contact information once again and was put in touch with their contractor. The contractor arrived on time but was clearly inexperienced. He was unable to visually estimate the size of our pool, depth, liner type, etc which we found strange. He then asked for the paperwork regarding our pool. I gave him our folder and he copied down the liner type and said he'd order it. He then contacted me the next day and informed me that Burkett's does not work with our pool brand. Okay, would've been helpful of the phone representative to mention that to me two weeks ago, and I would think that he should have been aware of what brands his company works with?? He then offered to send out a contractor who could remove the pool and replace it with a built in pool. Its been 2 weeks and we have yet to hear from the contractor. I contacted Burkett's today to follow up and explained our situation and she curtly said that they don't work with our brand so I asked if it were possible to convert our pool to a brand they do work with. She said no, that is not possible. I'm not sure how that is not possible if it is a matter of removing the old pool and replacing it with their own product- wouldn't they want to provide service AND make more money from us?? Frustrated, I asked if she could provide me with a referral and she said "" Sorry, nope.""\n\nCan't say we received a whole lot of satisfaction from this experience. It has been frustrating from the start. I will not be referring friends and family.

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The employees were courteous and did an excellent job. I like the look of the finish product! Thank you!

2
★★★★★

The employees were courteous and did an excellent job. I like the look of the finish product! Thank you!

.

Very pleased with the outcome of the work. Everyone was very nice too from start to finish. Thank you!

5
★★★★★

Very pleased with the outcome of the work. Everyone was very nice too from start to finish. Thank you!

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The employees were courteous and did an excellent job. I like the look of the finish product! Thank you!

5
★★★★★

The employees were courteous and did an excellent job. I like the look of the finish product! Thank you!

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I very rarely select the highest or lowest on a survey or as a rating. That being said- I am very satisfied with Burketts' service.

5
★★★★★

I very rarely select the highest or lowest on a survey or as a rating. That being said- I am very satisfied with Burketts' service.

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Our new pool is beautiful! This company was great from the start of the project to the finish! I will definitely recommend Burkett's to anyone wanting a great looking pool.

2
★★★★★

Our new pool is beautiful! This company was great from the start of the project to the finish! I will definitely recommend Burkett's to anyone wanting a great looking pool.

.

One of the best companies I have had work done by. I have already referred this company to many of my friends!

2
★★★★★

One of the best companies I have had work done by. I have already referred this company to many of my friends!

.

Our new pool is beautiful! This company was great from the start of the project to the finish! I will definitely recommend Burkett's to anyone wanting a great looking pool.

5
★★★★★

Our new pool is beautiful! This company was great from the start of the project to the finish! I will definitely recommend Burkett's to anyone wanting a great looking pool.

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One of the best companies I have had work done by. I have already referred them to many of my friends!

5
★★★★★

One of the best companies I have had work done by. I have already referred them to many of my friends!

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Very professional staff and crew. I highly recommend this company!

2
★★★★★

Very professional staff and crew. I highly recommend this company!

.

Our new poolby Burkett's looks GREAT! We are so excited. And we?ve been very pleased with the whole experience. From the advice that we got when picking our our pool materiels to all the crews and foremen that came by the house we were super impressed. Everyone was very courteous and worked really hard. We are recommeding Burkett's to all fo our friends.

2
★★★★★

Our new poolby Burkett's looks GREAT! We are so excited. And we?ve been very pleased with the whole experience. From the advice that we got when picking our our pool materiels to all the crews and foremen that came by the house we were super impressed. Everyone was very courteous and worked really hard. We are recommeding Burkett's to all fo our friends.

.

Very professional staff and crew. I would highly recommend this company to anyone. Everything about the work done was wonderful.

5
★★★★★

Very professional staff and crew. I would highly recommend this company to anyone. Everything about the work done was wonderful.

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I had them do a pool/spa remodel using Wet Edge surface. The pool came out nice with only a slight discoloration in the corners but the workmanship on the spa was mediocre with several patches where there is only plaster and no stone. I would not recommend them for this type of resurfacing.

1
★☆☆☆☆

I had them do a pool/spa remodel using Wet Edge surface. The pool came out nice with only a slight discoloration in the corners but the workmanship on the spa was mediocre with several patches where there is only plaster and no stone. I would not recommend them for this type of resurfacing.

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If you are like me, a pool remodel is a once or maybe twice in a lifetime project. I waited 4 years to save to have my pool remodeled and Burkett??s does not get this. My pool was actually re-filled with water in June 2010 and here it is Sept. 2010 and they still have not corrected the mistakes they made. I do mean their MISTAKES! They put the wrong color and type of mastic on my pool and the tile on my dam wall between my spa and pool looks terrible!!! They have told me NUMEROUS times over the last 3 months they were going to come out and fix the problems, but they NEVER show up. No phone call, nothing! We call again and they say ??Sorry, we will be out?.? Maybe they think I will just get fed up and forget about it? I may have been one of numerous pools to them, but I only have one pool. Needless to say, I am terribly disappointed. If I could I would have gone with the other company that was a little more expensive. I had a friend who was doing a pool remodel at the same time, she got bids from the same companies as us. She decided to go with the other company (not Burkett??s) and she is TOTALLY HAPPPY with her pool remodel. I would NOT recommend Burkett??s!

2
★★☆☆☆

If you are like me, a pool remodel is a once or maybe twice in a lifetime project. I waited 4 years to save to have my pool remodeled and Burkett??s does not get this. My pool was actually re-filled with water in June 2010 and here it is Sept. 2010 and they still have not corrected the mistakes they made. I do mean their MISTAKES! They put the wrong color and type of mastic on my pool and the tile on my dam wall between my spa and pool looks terrible!!! They have told me NUMEROUS times over the last 3 months they were going to come out and fix the problems, but they NEVER show up. No phone call, nothing! We call again and they say ??Sorry, we will be out?.? Maybe they think I will just get fed up and forget about it? I may have been one of numerous pools to them, but I only have one pool. Needless to say, I am terribly disappointed. If I could I would have gone with the other company that was a little more expensive. I had a friend who was doing a pool remodel at the same time, she got bids from the same companies as us. She decided to go with the other company (not Burkett??s) and she is TOTALLY HAPPPY with her pool remodel. I would NOT recommend Burkett??s!

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Our experience with Burkett?s in the restoration of our pool and backyard was an experience that truly exceeded our expectations. Quality materials, professional craftsmen and great communication throughout the remodel made their staff an absolute pleasure to work with. We can?t say enough good things about Burkett?s as they turned our pool and backyard into a ?vacation paradise? at home. Thank you so very much!

2
★★★★★

Our experience with Burkett?s in the restoration of our pool and backyard was an experience that truly exceeded our expectations. Quality materials, professional craftsmen and great communication throughout the remodel made their staff an absolute pleasure to work with. We can?t say enough good things about Burkett?s as they turned our pool and backyard into a ?vacation paradise? at home. Thank you so very much!

Pros: Way too many to type

Cons: Nothing at all!

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I love the new pool and I'm very happy with all the work Burkett's has done! THANK YOU!!

2
★★★★☆

I love the new pool and I'm very happy with all the work Burkett's has done! THANK YOU!!

Pros: Excellent work, clean up was great

Cons: mild difficulty in reaching the start-up tech

More about Burkett's Pool Plastering Inc.

National Plasterers Council Member of the Year! - Complete Pool Remodeling - Energy Efficient Equipment - Concrete Removal/Replacement - Professional Masonry & Tile - Gunite & Shotcrete - Auto Covers & Safety Fences - Vinyl Pool Liner Replacement - Solar Heating & Heat Pumps FREE Estimates - Call or Visit Us: www.burkettspoolplastering.com

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