Astrids Costume Attic

★★★☆☆

About Astrids Costume Attic

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Hours
Mon-Fri 10am-6pm Sat 10am-5pm

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3.0 4
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If there was a way to rank with NO stars I would rank Astrid's with a zero. The place is filthy. Costumes are piled up on racks, trash is all over the floor, everything in there appears to have just been dumped and left to sit where it fell. The two women who helped me fit right into their surroundings - the younger one was bare foot and her feet and hands were the same color as the floor - a filthy dirty black. This place is a damn nightmare.

1
★☆☆☆☆

If there was a way to rank with NO stars I would rank Astrid's with a zero. The place is filthy. Costumes are piled up on racks, trash is all over the floor, everything in there appears to have just been dumped and left to sit where it fell. The two women who helped me fit right into their surroundings - the younger one was bare foot and her feet and hands were the same color as the floor - a filthy dirty black. This place is a damn nightmare.

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Wow! This shop has anything that you can possibly think of for costumes. We go there every Halloween and have never been disappointed. They take the time to make sure that the costumes fit and that we feel good in them. This is definitely the place to go for any costume needs!

5
★★★★★

Wow! This shop has anything that you can possibly think of for costumes. We go there every Halloween and have never been disappointed. They take the time to make sure that the costumes fit and that we feel good in them. This is definitely the place to go for any costume needs!

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I needed to rent several costumes for a large party. I reserved the items 6 weeks prior to our event to ensure that we would have no problems getting the costumes and accessories we needed. I signed the contract and gave a deposit.

We did not receive them until more than 28 hours AFTER the time that was promised on the contract; and that was after we were continually being told to come back in a couple hours - over and over again. (they kept putting us off) When we were finally "allowed" to pick them up, there were so many pieces missing that it was ridiculous (it was a good thing I checked). There were also broken items. The costumes we had ordered were poorly made and had holes in the seams. Our order was not put together and ready for us when we arrived. We were there for over an hour while they went looking for items to complete our order.

This is the messiest and most unorganized business I have EVER been to. There is stuff lying everywhere; on the floors, counters - everywhere! They cannot find anything because of the mess! I should have gone with my instincts and turned around and left when I first entered the store.

Only 1 employee ever apologized for all the delays, the wasted trips out there or for costume accessories we never received. The other 2 employees made me feel like I was always imposing on them (and their lunch time) and that I was in their way. Is this how you treat a customer?

On the date of our contract-scheduled return, they closed their business for the day but did not tell us, causing us another wasted trip out there. And to top everything else off, they even lost the copy of our credit card deposit slip which should have been returned to us when we returned the costumes.

Please think twice before using this business. It is not worth the hassle or your time!!!

1
★☆☆☆☆

I needed to rent several costumes for a large party. I reserved the items 6 weeks prior to our event to ensure that we would have no problems getting the costumes and accessories we needed. I signed the contract and gave a deposit.

We did not receive them until more than 28 hours AFTER the time that was promised on the contract; and that was after we were continually being told to come back in a couple hours - over and over again. (they kept putting us off) When we were finally "allowed" to pick them up, there were so many pieces missing that it was ridiculous (it was a good thing I checked). There were also broken items. The costumes we had ordered were poorly made and had holes in the seams. Our order was not put together and ready for us when we arrived. We were there for over an hour while they went looking for items to complete our order.

This is the messiest and most unorganized business I have EVER been to. There is stuff lying everywhere; on the floors, counters - everywhere! They cannot find anything because of the mess! I should have gone with my instincts and turned around and left when I first entered the store.

Only 1 employee ever apologized for all the delays, the wasted trips out there or for costume accessories we never received. The other 2 employees made me feel like I was always imposing on them (and their lunch time) and that I was in their way. Is this how you treat a customer?

On the date of our contract-scheduled return, they closed their business for the day but did not tell us, causing us another wasted trip out there. And to top everything else off, they even lost the copy of our credit card deposit slip which should have been returned to us when we returned the costumes.

Please think twice before using this business. It is not worth the hassle or your time!!!

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Wow what a great costume store, there are so many authentic costumes and such a huge selections. I was so impressed when I came here looking for a costume a couple of halloweens ago- they had everything! Rentals, masks, wigs, makeup, and accessories, even costumes for the dog! You can buy or rent certain costumes so come and check it out next Halloween!

5
★★★★★

Wow what a great costume store, there are so many authentic costumes and such a huge selections. I was so impressed when I came here looking for a costume a couple of halloweens ago- they had everything! Rentals, masks, wigs, makeup, and accessories, even costumes for the dog! You can buy or rent certain costumes so come and check it out next Halloween!

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