Melody Toyota

★★★☆☆
  • 750 El Camino Real

    San Bruno, CA 94066

    Map & Directions
  • 877-587-8635

About Melody Toyota

Categories
  • Auto Dealers
  • Used Cars
  • Automotive Repair
Details
  • Toyota
Hours
M-F 9am-9pm, Sa 9am-8pm, Su 11am-7pm
Emails
  • sales@melodytoyota.edealerhub.com
Payment Options
  • Cash
  • Check
  • Discover
  • MasterCard
  • Visa

Automotive

Automotive
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3.0 5
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If I could rate 0 stars, I would.
I called today to ask about a 2000 Lexus ES300 they had advertised on cars.com. I was put through to Robert who interrupted my every other word. I continued speaking with him because I was very interested in the car and had spent a fair amount of time researching the year/model for reliability. He assured me the car had not been sold and suggested I call his cell phone before heading over to make sure it was still there before I drove all the way down (I was coming from Concord). I did as he suggested and called his cell phone and he again confirmed the car was still available. I spent 45 minutes driving down there and when I got there, another man tried to help me. I let him know who I was waiting for and the car I was interested in. It turns out this gentleman (not Robert) was the manager. First he tried directing me to a Lexus SUV (not the ES300). Then he directed me to the ES330. Seriously, if you're the manager, shouldn't you know what a Lexus ES300 looks like?? Then he tells me the car is sold. Now I'm pissed. I called Robert and he assures me the car is still there and he's sending over one of his associates. His associate arrives and tells me the first salesperson I spoke to was the manager and if he says the car is sold, then it is sold. That's just fantastic. I tried calling Robert again and suddenly he doesn't pick up the phone. His associate tries calling him with the same result. Then he tries paging Robert (he was in a different lot) and still Robert will not answer.
Thank you Melody Toyota & Robert for wasting an hour and a half of my time. Was the car ever available or were you just looking to pull a bait & switch? I'm tempted to call the BBB to investigate...

1
★☆☆☆☆

If I could rate 0 stars, I would.
I called today to ask about a 2000 Lexus ES300 they had advertised on cars.com. I was put through to Robert who interrupted my every other word. I continued speaking with him because I was very interested in the car and had spent a fair amount of time researching the year/model for reliability. He assured me the car had not been sold and suggested I call his cell phone before heading over to make sure it was still there before I drove all the way down (I was coming from Concord). I did as he suggested and called his cell phone and he again confirmed the car was still available. I spent 45 minutes driving down there and when I got there, another man tried to help me. I let him know who I was waiting for and the car I was interested in. It turns out this gentleman (not Robert) was the manager. First he tried directing me to a Lexus SUV (not the ES300). Then he directed me to the ES330. Seriously, if you're the manager, shouldn't you know what a Lexus ES300 looks like?? Then he tells me the car is sold. Now I'm pissed. I called Robert and he assures me the car is still there and he's sending over one of his associates. His associate arrives and tells me the first salesperson I spoke to was the manager and if he says the car is sold, then it is sold. That's just fantastic. I tried calling Robert again and suddenly he doesn't pick up the phone. His associate tries calling him with the same result. Then he tries paging Robert (he was in a different lot) and still Robert will not answer.
Thank you Melody Toyota & Robert for wasting an hour and a half of my time. Was the car ever available or were you just looking to pull a bait & switch? I'm tempted to call the BBB to investigate...

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My only experience with Melody Toyota was when I hired them to evaluate a used Prius I hoped to buy from a craigslist ad. They gave the car a clean bill of health, and didn't mention the fact that it had been in an accident - which was pointed out to me, after I'd bought the car, by a Toyota mechanic near where I live. Once it was shown to me, the evidence of past damage from a crash was quite obvious.

1
★☆☆☆☆

My only experience with Melody Toyota was when I hired them to evaluate a used Prius I hoped to buy from a craigslist ad. They gave the car a clean bill of health, and didn't mention the fact that it had been in an accident - which was pointed out to me, after I'd bought the car, by a Toyota mechanic near where I live. Once it was shown to me, the evidence of past damage from a crash was quite obvious.

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I had a very pleasant experience at Melody Toyota. Discussed all the information with Tommy Bunarjo. No haggling. Reached there and the Prius was ready for me. I am in and out of the dealership in 1 hour...How I wish all car dealers work the same.

5
★★★★★

I had a very pleasant experience at Melody Toyota. Discussed all the information with Tommy Bunarjo. No haggling. Reached there and the Prius was ready for me. I am in and out of the dealership in 1 hour...How I wish all car dealers work the same.

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Melody Toyota is probably the oldest toyota dealer in San Bruno. (it's the only toyota dealer left) Excellent service and parts department is just as wonderful. Mike at the parts department takes care of us whenever we need anything for our toyota. They deliver parts too.

4
★★★★☆

Melody Toyota is probably the oldest toyota dealer in San Bruno. (it's the only toyota dealer left) Excellent service and parts department is just as wonderful. Mike at the parts department takes care of us whenever we need anything for our toyota. They deliver parts too.

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I like Melody Toyota for servicing my car. They are prompt and professional. I have been satisfied every visit I made. they are quick in diagnosing the problem, gives an accurate estimate of cost and does their job well. They seem to know what they are doing. Also, they follow up in a few days to find out if the problem has been resolved. they have a big waiting lounge, although barebones.

4
★★★★☆

I like Melody Toyota for servicing my car. They are prompt and professional. I have been satisfied every visit I made. they are quick in diagnosing the problem, gives an accurate estimate of cost and does their job well. They seem to know what they are doing. Also, they follow up in a few days to find out if the problem has been resolved. they have a big waiting lounge, although barebones.

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Message from Melody Toyota

More about Melody Toyota

We have a skilled and knowledgeable sales staff with many years of experience satisfying our customers' needs. Located in San Bruno, California, just minutes from San Francisco International Airport, the staff at Melody Toyota will help you find the Toyota vehicle you want. At Melody Toyota we offer a searchable online inventory of new Toyota cars in the San Francisco Bay Area, along with well-maintained used cars by today's top manufacturers. Come on in and take a test drive! Our sales staff will help you find that new Toyota or quality used car that you have been searching for. For years, the financial staff at Melody Toyota has offered expert advice for those seeking an affordable Toyota car loan or lease. Our service doesn't just stop there. San Francisco customers can come in and take advantage of our knowledgeable Toyota car repair technicians and a fully-stocked inventory of Toyota auto parts.

 

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