Hank's Tire

★★★☆☆
Quality Automotive Parts, Service and Repairs.
  • 19951 Ventura Blvd

    Woodland Hills, CA 91364

    Map & Directions
  • 818-340-4200

Automotive

Automotive
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WORST EXPERIENCE OF MY LIFE, DO NOT GO HERE!\n\nI made a yelp account just to write this review.\n\n1st Experience:\nMy mother needed new tires so she went to Hank's because it was local. They quoted her a price, and since she is not experienced, she told them that she needs to consult with her husband. Steve, one of the managers, responded with ""Pshh you Middle-Eastern women are so weak, you need to ask your husbands for everything."" She was outraged and even more embarrassed since it was in front of her daughter. She told me that she was shaking at the knees and left the shop feeling terrible.\n\n2nd Experience: \nI have a special tire size, and Hank's was the only place close enough with the tires in stock. I got a quote over the phone for $225 per tire, and I said that was fine. When I towed the car to the shop, Mike, another manager, quoted me $275 per tire!! When I told him that I was quoted a lower price, he responded with ""Then why the f**k are you asking how much the tires are?"" He then turned his back to me and walked away while my tires were off the car, and I was pretty much stuck. I had to go to one of the other workers to have the wheels put back on my car and I had the car towed back, obviously outraged.\n\nI have also heard similar stories from my friends. I will never step my foot into this establishment ever again.

0
★☆☆☆☆

WORST EXPERIENCE OF MY LIFE, DO NOT GO HERE!\n\nI made a yelp account just to write this review.\n\n1st Experience:\nMy mother needed new tires so she went to Hank's because it was local. They quoted her a price, and since she is not experienced, she told them that she needs to consult with her husband. Steve, one of the managers, responded with ""Pshh you Middle-Eastern women are so weak, you need to ask your husbands for everything."" She was outraged and even more embarrassed since it was in front of her daughter. She told me that she was shaking at the knees and left the shop feeling terrible.\n\n2nd Experience: \nI have a special tire size, and Hank's was the only place close enough with the tires in stock. I got a quote over the phone for $225 per tire, and I said that was fine. When I towed the car to the shop, Mike, another manager, quoted me $275 per tire!! When I told him that I was quoted a lower price, he responded with ""Then why the f**k are you asking how much the tires are?"" He then turned his back to me and walked away while my tires were off the car, and I was pretty much stuck. I had to go to one of the other workers to have the wheels put back on my car and I had the car towed back, obviously outraged.\n\nI have also heard similar stories from my friends. I will never step my foot into this establishment ever again.

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Hanks has all the best tires, at the best prices. The guys are friendly and you're usually in and out. I think the fact that they're good can sometimes go to their heads, but if you can ignore that - you'll be getting the best tires at the best prices.

4
★★★★☆

Hanks has all the best tires, at the best prices. The guys are friendly and you're usually in and out. I think the fact that they're good can sometimes go to their heads, but if you can ignore that - you'll be getting the best tires at the best prices.

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""This place is the worst tire place ever... seeing nice carson the shop thought i might be a decent tire shop. The good about them is that they have the stock of many different tire... but they are more expensive than other tire shop. I got the tires (cost me $300 each!) there and treated me very nice. but when i went back there after 3 days to complaint as they damage my rims... they treat me like with no respect and not going to be responsible of my rims... my advice just go to justtire...""

0
★☆☆☆☆

""This place is the worst tire place ever... seeing nice carson the shop thought i might be a decent tire shop. The good about them is that they have the stock of many different tire... but they are more expensive than other tire shop. I got the tires (cost me $300 each!) there and treated me very nice. but when i went back there after 3 days to complaint as they damage my rims... they treat me like with no respect and not going to be responsible of my rims... my advice just go to justtire...""

Pros: most tires are in stock

Cons: rude, expensive

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Hanks Tire is way expensive and did not do a good job of diagnosing my cars problem. My car broke down the other day and I had AAA tow it to and approved repair shop. When Hank?s called I must say they did give me the price of around $600 but I was in a hurry and needed it done so in actually paying that much I am to blame. \r\nBUT?. They told me they could not a find a problem with my car. I said that I had it towed there it wasn?t running what do you mean you can?t a problem. They said they ran a diagnostic on it and there was nothing wrong that they could find. They said I needed 2 new tires and alignment and that they would clean the fuel injectors that that may be the problem. This turned out to be an expensive guess. When I picked up the car I noticed it did not have my AAA discount on the receipt. I asked the guy were my AAA discount was listed and he said it was included in the price. I do not think so I believe I got taken but what was I going to do about it now. I was the dummy that approved the work. I told the guy not to cut me any deals I would not be back so he might as well stick it to me. \r\nThe next day not being comfortable with their diagnosis and worried about my car break down on the road. I took the car to another shop. They found the faulty component that was causing my car to stall in all of 10 min. I really got taken for a ride at Hank?s I shouldn?t have trusted them. I guess the work they did was okay the wheels have not come of the car. Yet?\r\n

1
★★☆☆☆

Hanks Tire is way expensive and did not do a good job of diagnosing my cars problem. My car broke down the other day and I had AAA tow it to and approved repair shop. When Hank?s called I must say they did give me the price of around $600 but I was in a hurry and needed it done so in actually paying that much I am to blame. \r\nBUT?. They told me they could not a find a problem with my car. I said that I had it towed there it wasn?t running what do you mean you can?t a problem. They said they ran a diagnostic on it and there was nothing wrong that they could find. They said I needed 2 new tires and alignment and that they would clean the fuel injectors that that may be the problem. This turned out to be an expensive guess. When I picked up the car I noticed it did not have my AAA discount on the receipt. I asked the guy were my AAA discount was listed and he said it was included in the price. I do not think so I believe I got taken but what was I going to do about it now. I was the dummy that approved the work. I told the guy not to cut me any deals I would not be back so he might as well stick it to me. \r\nThe next day not being comfortable with their diagnosis and worried about my car break down on the road. I took the car to another shop. They found the faulty component that was causing my car to stall in all of 10 min. I really got taken for a ride at Hank?s I shouldn?t have trusted them. I guess the work they did was okay the wheels have not come of the car. Yet?\r\n

Pros: Got my car in right away

Cons: Did not solve my auto problem

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Hank's Tire is very competent and trustworthy. We've brought several cars to them over the years for different kind of work, from tire repair to smog to presale inspection to engine repair. We've been pleased every time. They're responsive and fast.

2
★★★★★

Hank's Tire is very competent and trustworthy. We've brought several cars to them over the years for different kind of work, from tire repair to smog to presale inspection to engine repair. We've been pleased every time. They're responsive and fast.

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Hanks has been at that one location for over 50 years. He knows most of his customers by name and so do the guys that work for him. He is partially retired now, but his son Steve runs the business. You can get oil changes, new tires, smog checks, just about anything...they are great, HONEST, AND friendly.

PROS: Everything
CONS: Closed Sunday's

5
★★★★★

Hanks has been at that one location for over 50 years. He knows most of his customers by name and so do the guys that work for him. He is partially retired now, but his son Steve runs the business. You can get oil changes, new tires, smog checks, just about anything...they are great, HONEST, AND friendly.

PROS: Everything
CONS: Closed Sunday's

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