Nissan Sunnyvale

★★☆☆☆
  • 680 East El Camino Real

    Sunnyvale, CA 94087

    Map & Directions
  • 408-215-1353

About Nissan Sunnyvale

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Hours
M-Sa 9am-9pm, Su 10am-8pm
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The sales associate was very sensitive to my needs in the beginning. Little did I know that his cunning antics would lead me to write a check meant to be held, and couldn't be post-dated, until the end of the month. He deposited that check 1 week early, and said that he told me he could only hold the check for 21 days. If he had told me, I wouldn't have agreed to the deposit. I wrote another check to send to him, this one bounced because of a bank error... the check would have gone through if the bank attendant had processed it through the correct account. The next thing I know some collections agency is calling and harassing me to pay the NSF, which I had no idea of because as far as the bank was concerned, the check was still in circulation. The sales associate didn't even have the courtesy or professionalism to call me to let me know that the bank had returned the check. Since the money was there, I paid the collections agent, and am now contacting the Bureau to file a report.

0
★☆☆☆☆

The sales associate was very sensitive to my needs in the beginning. Little did I know that his cunning antics would lead me to write a check meant to be held, and couldn't be post-dated, until the end of the month. He deposited that check 1 week early, and said that he told me he could only hold the check for 21 days. If he had told me, I wouldn't have agreed to the deposit. I wrote another check to send to him, this one bounced because of a bank error... the check would have gone through if the bank attendant had processed it through the correct account. The next thing I know some collections agency is calling and harassing me to pay the NSF, which I had no idea of because as far as the bank was concerned, the check was still in circulation. The sales associate didn't even have the courtesy or professionalism to call me to let me know that the bank had returned the check. Since the money was there, I paid the collections agent, and am now contacting the Bureau to file a report.

Pros: Willingness to work with credit

Cons: Unprofessional, unorganized, no post-purchase follow-up, gave me 5 vehicles to look at.

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I test drove a used Ford Mustang from this dealership in early 2004. When I asked to see a Carfax report on the car, the sales person started talking in circles and when pressed finally ending up telling me to go buy it myself. He assured me it wasn't a rental car - even when I came back with the report in hand where it listed the previous owner; a rental car company.
What a lying sack of crap.

PROS: Dishonest sales person
CONS: Nothing comes to mind.

1
★☆☆☆☆

I test drove a used Ford Mustang from this dealership in early 2004. When I asked to see a Carfax report on the car, the sales person started talking in circles and when pressed finally ending up telling me to go buy it myself. He assured me it wasn't a rental car - even when I came back with the report in hand where it listed the previous owner; a rental car company.
What a lying sack of crap.

PROS: Dishonest sales person
CONS: Nothing comes to mind.

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I repent for buying an used car from Falore Nissan Sunnyvale. I came to this dealership looking for a Used Sentra. Unaware of the sweet talking trap, I fell for a used car and the sales & finance person pushed for me to close the deal then and there and it turned out as expensive as a new one. Plus It had oil leak too. When I went back next day the saleman said the deal is closed and they cant take care. So be careful !.

0
★☆☆☆☆

I repent for buying an used car from Falore Nissan Sunnyvale. I came to this dealership looking for a Used Sentra. Unaware of the sweet talking trap, I fell for a used car and the sales & finance person pushed for me to close the deal then and there and it turned out as expensive as a new one. Plus It had oil leak too. When I went back next day the saleman said the deal is closed and they cant take care. So be careful !.

Cons: bad deal, expensive, bad treatment

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Automobile-Used:I repent for buying an used car from Falore Nissan Sunnyvale. I came to this dealership looking for a Used Sentra that my money could get. Unaware of the sweet talking trap, I fell for a used car and the sales person pushed for me to close the deal then and there and it turned out as expensive as a new one. Plus It had oil leak too. When I went back next day the saleman said the deal is closed and they cant take care.

I dont want any other buyer to go through this experience. Be care ful about this trap.

Automobile - Repair :The service person was an exception. He understood the situation I was in and tried to do his best to get my leak fixed.

2
★★☆☆☆

Automobile-Used:I repent for buying an used car from Falore Nissan Sunnyvale. I came to this dealership looking for a Used Sentra that my money could get. Unaware of the sweet talking trap, I fell for a used car and the sales person pushed for me to close the deal then and there and it turned out as expensive as a new one. Plus It had oil leak too. When I went back next day the saleman said the deal is closed and they cant take care.

I dont want any other buyer to go through this experience. Be care ful about this trap.

Automobile - Repair :The service person was an exception. He understood the situation I was in and tried to do his best to get my leak fixed.

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Though the sales guys are sleezy, the service people are excellent. I was hesitant at first after the slightly shady people who sold me the car, but the service people are great. They know my name and are willing to do anything to make sure I'm a happy customer. They do a good check up and a detailed receipt. I certainly wouldn't suggest purchasing a car from here, but if you have a nissan and want service, come by the service department. It's always crowded for a good reason.

4
★★★★☆

Though the sales guys are sleezy, the service people are excellent. I was hesitant at first after the slightly shady people who sold me the car, but the service people are great. They know my name and are willing to do anything to make sure I'm a happy customer. They do a good check up and a detailed receipt. I certainly wouldn't suggest purchasing a car from here, but if you have a nissan and want service, come by the service department. It's always crowded for a good reason.

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I would never buy a car from Falore Nissan. I came to this dealership once looking for a new Sentra. They kept pushing me to go for the high end models which I refused and then they insisted that I agree to buy before letting me know the price, which is totally ridiculous. Then when the salesperson failed, he got out 3 or 4 of his gang and tried to apply pressure on me to buy one of the higher end cars on the spot. I got so frustrated that I walked out of the place. Even though I have experienced pushy car salespeople before, this was one of my worst experiences. They were downright rude, thinking that they could intimidate a woman into buying a car which she didn't want.

1
★☆☆☆☆

I would never buy a car from Falore Nissan. I came to this dealership once looking for a new Sentra. They kept pushing me to go for the high end models which I refused and then they insisted that I agree to buy before letting me know the price, which is totally ridiculous. Then when the salesperson failed, he got out 3 or 4 of his gang and tried to apply pressure on me to buy one of the higher end cars on the spot. I got so frustrated that I walked out of the place. Even though I have experienced pushy car salespeople before, this was one of my worst experiences. They were downright rude, thinking that they could intimidate a woman into buying a car which she didn't want.

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Message from Nissan Sunnyvale

The Del Grande Dealer Group (DGDG) is the Bay Area’s largest family-owned automotive group. The dealer group comprises 17 brands and 17 dealerships in the Bay Area including: Capitol Buick GMC, Capitol Chevrolet, Capitol Ford, Capitol Genesis, Capitol Hyundai, Capitol Kia, Capitol Mazda, Capitol Subaru, Capitol Volkswagen, Concord Mazda, Fremont Chrysler Dodge Jeep Ram, Nissan Sunnyvale, Oak Tree Mazda, Stevens Creek Infiniti, Team Chevrolet, Team Cadillac, Team Mazda and Team Hyundai. DGDG is committed to making Happy Car Buyers with a Best-In-Class dealership experience and their No Brainer Pricing™. For more information, visit DGDG.com.

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