Enterprise Rent-A-Car

★★★☆☆
  • 1800 24th St

    Bakersfield, CA 93301

    Map & Directions
  • 661-323-2711

About Enterprise Rent-A-Car

Categories
  • Auto Rentals
Details
  • Enterprise
Hours
M-F 7:30am-6pm, Sa-Su 9am-2pm
Year Established
  • 1957
Payment Options
  • American Express
  • Cash
  • Check
  • Discover
  • MasterCard
  • Visa
Brands
  • Car Rental
  • Rental Cars
  • Rent a Car
  • Van Rental
  • Auto Rental
  • Luxury Car Rental
Services
  • Car Rental
  • Rental Cars
  • Rent a Car
  • Van Rental
  • Auto Rental
  • Luxury Car Rental
  • Airport Pick Up
Languages
  • English

Automotive

Automotive
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1130 24TH St Bakersfield, CA

3.0 5
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.

The Enterprise Rent a Car chain in Bakersfield all depends on which branch you use.

The branches on 24th and next to the freeway and Panama in the automall are EXCELLENT. 5-stars

However, the other branches are AWFUL. Employees with attitudes and massive lack of professionalism. Dealing with the managers at these locations just makes things worse as they really believe the customer is not as important as making a buck

1
★☆☆☆☆

The Enterprise Rent a Car chain in Bakersfield all depends on which branch you use.

The branches on 24th and next to the freeway and Panama in the automall are EXCELLENT. 5-stars

However, the other branches are AWFUL. Employees with attitudes and massive lack of professionalism. Dealing with the managers at these locations just makes things worse as they really believe the customer is not as important as making a buck

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.

We choose Enterprise as they would pick us up at Amtrak and let us leave the card at the airport. Their website had a Dodge Magnum for 107 dollars for a 2 day weekend. $27 higher than a Charger here in Oregon. But we called their operator who said the car would be a Charger at 107 and confirmed they served the airport and were open weekends. All they had when we arrive was a P T Cruiser. It cost us the same. They said it is the same type of car as a Magnum (which they don't have) and a Charger (which was out). They do not have a drop box at the airport. We would have to return the car and call a cab at 4:30 am Sunday. And they are not open weekends at all. We returned the little Cruiser and called a cab at 4:33 am. I choose U S Cab and we recalled them three times always being told they are just around the corner. There is not adequate light for 63 YEAR OLD thath time of night. There is no bench to sit on. At 5:33 an intercept said that cell phone was no longer in operation. We did get the number (in the dark) for Yellow Cab that showed in 3 minutes and just barely got us to the airport in time for an early departure to San Francisco. I looked online and called their phone system and they still say they serve the airport, have a drop box there, and are open weekends. And guess what, a P T Cruiser IS CHEAPER THAN A CHARGER.\r
I knew Enterprise costs more. I had great service here in Oregon. No one in Bakersfield, on the reservation phone system would help. The owner of that agency uis Sacremento Enterprise which is reACHABLE AT THE FRESNO location. It is realkly hidden well. No one has called us back. I no longer trust Enterprise. I have had better luck at the discount agencies.

0
★☆☆☆☆

We choose Enterprise as they would pick us up at Amtrak and let us leave the card at the airport. Their website had a Dodge Magnum for 107 dollars for a 2 day weekend. $27 higher than a Charger here in Oregon. But we called their operator who said the car would be a Charger at 107 and confirmed they served the airport and were open weekends. All they had when we arrive was a P T Cruiser. It cost us the same. They said it is the same type of car as a Magnum (which they don't have) and a Charger (which was out). They do not have a drop box at the airport. We would have to return the car and call a cab at 4:30 am Sunday. And they are not open weekends at all. We returned the little Cruiser and called a cab at 4:33 am. I choose U S Cab and we recalled them three times always being told they are just around the corner. There is not adequate light for 63 YEAR OLD thath time of night. There is no bench to sit on. At 5:33 an intercept said that cell phone was no longer in operation. We did get the number (in the dark) for Yellow Cab that showed in 3 minutes and just barely got us to the airport in time for an early departure to San Francisco. I looked online and called their phone system and they still say they serve the airport, have a drop box there, and are open weekends. And guess what, a P T Cruiser IS CHEAPER THAN A CHARGER.\r
I knew Enterprise costs more. I had great service here in Oregon. No one in Bakersfield, on the reservation phone system would help. The owner of that agency uis Sacremento Enterprise which is reACHABLE AT THE FRESNO location. It is realkly hidden well. No one has called us back. I no longer trust Enterprise. I have had better luck at the discount agencies.

Pros: Great on Oregon!

Cons: Liars in Bakersfield, online, and the telephone reservation system!

.

I had the best possible experience with enterprise. They were very accomidating to my needs and wishes regarding what type of car I wanted to rent. They cared for me as a person and not just a customer. The car was very clean and couldnt have been a better experience.

5
★★★★★

I had the best possible experience with enterprise. They were very accomidating to my needs and wishes regarding what type of car I wanted to rent. They cared for me as a person and not just a customer. The car was very clean and couldnt have been a better experience.

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I had never used the services of this car rental agency until I just arrived at the west coast from NY on re-location. I had no idea they gave such nice service as to pick us up at the airport, drive us to our apartment we were renting and then go get the car we wanted to rent. I really felt like a real special and important person with such a service.

5
★★★★★

I had never used the services of this car rental agency until I just arrived at the west coast from NY on re-location. I had no idea they gave such nice service as to pick us up at the airport, drive us to our apartment we were renting and then go get the car we wanted to rent. I really felt like a real special and important person with such a service.

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This place is just ok. They didnt have the particular car that they told me they had on hold for me. I was disapointed I ended up getting a lower grade car which I was not happy about. I have been here a few times and my experiences are mixed.

3
★★★☆☆

This place is just ok. They didnt have the particular car that they told me they had on hold for me. I was disapointed I ended up getting a lower grade car which I was not happy about. I have been here a few times and my experiences are mixed.

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Message from Enterprise Rent-A-Car

Enjoy fast and easy car rental with Enterprise Rent-A-Car at our branch in Bakersfield, CA. Just one of the 7,200 branches in over 30 countries helping with your car rental needs.

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