Rene's Auto Repair

★☆☆☆☆
  • 501 Soquel Ave # C

    Santa Cruz, CA 95062

    Map & Directions
  • 831-471-9331

About Rene's Auto Repair

Hours
Mon - Fri, 8am - 5pm

Automotive

Automotive
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Ripped Off, Don't Be Next...
PLEASE READ AND SEE CORRECTION TO THIS POST>>>>

450.00 for spark plug wires and my van still wasn't fixed...
I brought my van there for a miss that was happening when it was in gear.
it runs fine and tows my big boat great. had just passed smog fine
and runs like a champ other than this charging issue.
I told him that it would stumble while in gear at light and the alt gauge
would drops for a second like a stutter.
he told me that it was my [spark plug wires that were the problem]...
what??? he assured me this was going to take care of the problem.
and upon getting my van back after 450.00 to put new wires on it,
and 3.5hrs labor it still did the same thing.
I showed up the next morning and he wasn't there yet, so I went to a ford dealer and showed them what it was doing and they said wires had nothing to do with wires, it was probably my alternator.. they told me for
less than 1hr they could tell me whats wrong... upon returning to Rene's
I showed him the problem, he conquered that there was still a problem
and I should leave it with him... what about the money I already gave you, the 450.00...
that didn't fix the problem and I should at least get the 2hrs of
troubleshooting back as you didn't get it right yet.
no way my friend, just leave it here and I will check it out. I said no way,
as next he could lock up my van inside till I pay him again to find the next
problem. I asked for my money back, still no way...

CORRECTION....
he gave me back 80.00 which still made the bill ...370.00....
for SPARK PLUG WIRES, which didn't fix the problem that he told me it would.
and for me to leave my van with him for more work to find the problem,
or I COULD SUE him was not an option at this point.
so I could get my van back, I took the 80.00 and paid the 370.00
I was not happy that I had to give that money for something that wasn't fixed
that he told me would fix the problem.

bottom line is my van was fixed by the a factory ford dealer,
and it wasn't the spark plug wires either Rene, .

this is the 2nd chance I have given him as last time he did work on my
steering column for the cruise control and he broke off the ignition key
and charged me for a new switch and key... for 180.00
the key worked just fine before he got it, and now I had to pay for his mistake.
I got hosed

if you want cheap work and to pay while they learn how to do things
on your car this is the place for you...
I should have gone to Ford guys who know and are trained...
another life lesson.

PS,
when I told him that the reviews as of late were not good for him.
and he should make this right,
his response was, "" these reviews mean nothing no buddy reads them ""
your wrong....

the reason for the EDITED REVIEW is he has called me now 9 months later
and threaded to sue me over this review because its unfair to him...
give me back my money and I will GLADLY DROP this review ....

1
★☆☆☆☆

Ripped Off, Don't Be Next...
PLEASE READ AND SEE CORRECTION TO THIS POST>>>>

450.00 for spark plug wires and my van still wasn't fixed...
I brought my van there for a miss that was happening when it was in gear.
it runs fine and tows my big boat great. had just passed smog fine
and runs like a champ other than this charging issue.
I told him that it would stumble while in gear at light and the alt gauge
would drops for a second like a stutter.
he told me that it was my [spark plug wires that were the problem]...
what??? he assured me this was going to take care of the problem.
and upon getting my van back after 450.00 to put new wires on it,
and 3.5hrs labor it still did the same thing.
I showed up the next morning and he wasn't there yet, so I went to a ford dealer and showed them what it was doing and they said wires had nothing to do with wires, it was probably my alternator.. they told me for
less than 1hr they could tell me whats wrong... upon returning to Rene's
I showed him the problem, he conquered that there was still a problem
and I should leave it with him... what about the money I already gave you, the 450.00...
that didn't fix the problem and I should at least get the 2hrs of
troubleshooting back as you didn't get it right yet.
no way my friend, just leave it here and I will check it out. I said no way,
as next he could lock up my van inside till I pay him again to find the next
problem. I asked for my money back, still no way...

CORRECTION....
he gave me back 80.00 which still made the bill ...370.00....
for SPARK PLUG WIRES, which didn't fix the problem that he told me it would.
and for me to leave my van with him for more work to find the problem,
or I COULD SUE him was not an option at this point.
so I could get my van back, I took the 80.00 and paid the 370.00
I was not happy that I had to give that money for something that wasn't fixed
that he told me would fix the problem.

bottom line is my van was fixed by the a factory ford dealer,
and it wasn't the spark plug wires either Rene, .

this is the 2nd chance I have given him as last time he did work on my
steering column for the cruise control and he broke off the ignition key
and charged me for a new switch and key... for 180.00
the key worked just fine before he got it, and now I had to pay for his mistake.
I got hosed

if you want cheap work and to pay while they learn how to do things
on your car this is the place for you...
I should have gone to Ford guys who know and are trained...
another life lesson.

PS,
when I told him that the reviews as of late were not good for him.
and he should make this right,
his response was, "" these reviews mean nothing no buddy reads them ""
your wrong....

the reason for the EDITED REVIEW is he has called me now 9 months later
and threaded to sue me over this review because its unfair to him...
give me back my money and I will GLADLY DROP this review ....

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