Sizzler

★★☆☆☆

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Food
More choices in Cathedral City:
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La Gran Fiesta Mexican Rstrnt

35325 Date Palm Dr Ste 121 Cathedral City, CA

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Oceans

67555 E Palm Canyon Dr Ste C101 Cathedral City, CA

2.0 1
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I took my family of 6 to this restaurant for lunch. There were only 3 other tables in the restaurant. We ordered our food from the hostess at the front. She handed us only 3 place settings instead of 6. We had ordered 3 salad bar's in addition to some entree's. The hostess only gave us 2 salad bar plates. When our waiter arrived, he greeted us. He was very friendly. He brought us the missing plate and place settings. When our food came out, the french fries were still partially frozen. Our waiter failed to take our dirty salad bar plates from our table. He also failed to bring us fresh plates to get more salad. Our waiter never came back around to refiill our drinks, or to check with us about our food. There were a handful of employee's just sitting around watching the television's. The restaurant was not busy at all so there was no excuse for the lack of service. The salad bar was fresh and well stocked, however, the entree's were not very hot temperature wise, and taste was only mediocre. I spoke with the manager about my disatifaction. He was very apologetic. He checked on the frozen fries, and agreed, that something must have been wrong with their fryers. However, those cooks should have noticed that frozen fries were being put onto plates prior to them reaching my table. The manager offered us our money back, or a free meal on our next visit.

PROS: The salad bar was well stocked with fresh fruits and veggies.
CONS: Service lacked tremendously and the food came to the table still frozen.

2
★★☆☆☆

I took my family of 6 to this restaurant for lunch. There were only 3 other tables in the restaurant. We ordered our food from the hostess at the front. She handed us only 3 place settings instead of 6. We had ordered 3 salad bar's in addition to some entree's. The hostess only gave us 2 salad bar plates. When our waiter arrived, he greeted us. He was very friendly. He brought us the missing plate and place settings. When our food came out, the french fries were still partially frozen. Our waiter failed to take our dirty salad bar plates from our table. He also failed to bring us fresh plates to get more salad. Our waiter never came back around to refiill our drinks, or to check with us about our food. There were a handful of employee's just sitting around watching the television's. The restaurant was not busy at all so there was no excuse for the lack of service. The salad bar was fresh and well stocked, however, the entree's were not very hot temperature wise, and taste was only mediocre. I spoke with the manager about my disatifaction. He was very apologetic. He checked on the frozen fries, and agreed, that something must have been wrong with their fryers. However, those cooks should have noticed that frozen fries were being put onto plates prior to them reaching my table. The manager offered us our money back, or a free meal on our next visit.

PROS: The salad bar was well stocked with fresh fruits and veggies.
CONS: Service lacked tremendously and the food came to the table still frozen.

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