Wrench Science

★★★☆☆
  • 1022 Murray St

    Berkeley, CA 94710

    Map & Directions
  • 510-841-4748

Sports & Recreation

Sports & Recreation
More choices in Berkeley:
Resultset_next

Mike's Bikes

2161 University Ave Berkeley, CA

Resultset_next

Waterside Workshops

84 Bolivar Dr Berkeley, CA

3.0 2
Hi! Sign in to let us know how Wrench Science was?
Write a Review
.

I bought a $5,000 bike from them which couldn't be assembled due to a badly-manufactured seattube which they hadn't checked and they gave me the run-around.

They asked me to take it to a local bike shop because they couldn't believe that the seat wouldn't fit the seatpost. Then they asked me to ream out the seatpost rather than return it - a 400-mile roundtrip to the nearest place with a 27.2mm reamer - but they promised to reimburse me and send a new seatpost to replace the scarred Thomson seatpost.

Pre-sale they were solicitous. After I sent them the bills they stopped replying and since then they've never answered another email.

Other points: Promised delivery dates came and went. There was air in the disk brakes. Their advice on components and sizing was poor - I changed the tyres and wheels pretty quickly for less expensive but better ones. I'm not sure how much experience they have with what they sell but they are a glossy sales outfit.

There are honest places if you buy over the internet, but Wrench-Science isn't one. My only regret was that I didn't sue them.

Check out yelp for more reviews.

1
★☆☆☆☆

I bought a $5,000 bike from them which couldn't be assembled due to a badly-manufactured seattube which they hadn't checked and they gave me the run-around.

They asked me to take it to a local bike shop because they couldn't believe that the seat wouldn't fit the seatpost. Then they asked me to ream out the seatpost rather than return it - a 400-mile roundtrip to the nearest place with a 27.2mm reamer - but they promised to reimburse me and send a new seatpost to replace the scarred Thomson seatpost.

Pre-sale they were solicitous. After I sent them the bills they stopped replying and since then they've never answered another email.

Other points: Promised delivery dates came and went. There was air in the disk brakes. Their advice on components and sizing was poor - I changed the tyres and wheels pretty quickly for less expensive but better ones. I'm not sure how much experience they have with what they sell but they are a glossy sales outfit.

There are honest places if you buy over the internet, but Wrench-Science isn't one. My only regret was that I didn't sue them.

Check out yelp for more reviews.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I was looking around Wrench Science's very high end bike collection when a couple of guys came in with blown tires. I couldn't help but overhear the conversation - they were out riding and blew their tires on a grating and walked their bikes to the shop in hopes of repairing the tires. The guys at Wrench Science were great with them - they offered the guys use of their tools and let them do the repairs themselves. I haven't seen that before and was very impressed. I could never afford the bikes they carry, but if I could, I'd definitely shop there.

5
★★★★★

I was looking around Wrench Science's very high end bike collection when a couple of guys came in with blown tires. I couldn't help but overhear the conversation - they were out riding and blew their tires on a grating and walked their bikes to the shop in hopes of repairing the tires. The guys at Wrench Science were great with them - they offered the guys use of their tools and let them do the repairs themselves. I haven't seen that before and was very impressed. I could never afford the bikes they carry, but if I could, I'd definitely shop there.

Was this review helpful to you?
Ratings_icons Ratings_icons

 

Wait, you're the expert.

If you've been to or used Wrench Science, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review