Hastings Animal Hospital

★★★☆☆
  • 927 N Michillinda Ave

    Pasadena, CA 91107

    Map & Directions
  • 626-351-8863

About Hastings Animal Hospital

Details
Hours
Mon 8:00-18:00, Tue 8:00-18:00, Wed 8:00-18:00, Thu 8:00-18:00, Fri 8:00-18:00, Sat 8:00-12:00, Sun closed
Reservations
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MEDICATION OVERDOSE GIVEN!!!!!!! i took my dog in on a friday and she was diagnosed with an infection and given a prescription to be picked up later. when i came back to get it, the vet tech watched me give my dog the dosage written on the bottle-1 pill. over the weekend my dog had a severe reaction. i found out that the vet tech had written the wrong dosage. she was suppose to get only 1/2 pill 2x a day!! i called to report this horrible mistake on mon and when i did i was asked why i wanted to speak to the dr. when i told the receptionist, the vet tech came on the line instead. when i said i needed to speak to the dr. about her mistake, she told me that i had already had my visit with the dr. and if i wanted to speak with her, i would have to make another appt. and pay for it. clearly hoping not to get found out. i insisted and was told the dr. would call later. when she did, i said i am sure you want to know about this as it could be a fatal mistake next time. she was defensive and said that EVERY vets and doctors office makes prescription mistakes-it happens all the time. she was shockingly non-caring about it. this is not the kind of mistake an animal owner can tolerate and i felt it important enough to write this for anyone else considering going here.

1
★☆☆☆☆

MEDICATION OVERDOSE GIVEN!!!!!!! i took my dog in on a friday and she was diagnosed with an infection and given a prescription to be picked up later. when i came back to get it, the vet tech watched me give my dog the dosage written on the bottle-1 pill. over the weekend my dog had a severe reaction. i found out that the vet tech had written the wrong dosage. she was suppose to get only 1/2 pill 2x a day!! i called to report this horrible mistake on mon and when i did i was asked why i wanted to speak to the dr. when i told the receptionist, the vet tech came on the line instead. when i said i needed to speak to the dr. about her mistake, she told me that i had already had my visit with the dr. and if i wanted to speak with her, i would have to make another appt. and pay for it. clearly hoping not to get found out. i insisted and was told the dr. would call later. when she did, i said i am sure you want to know about this as it could be a fatal mistake next time. she was defensive and said that EVERY vets and doctors office makes prescription mistakes-it happens all the time. she was shockingly non-caring about it. this is not the kind of mistake an animal owner can tolerate and i felt it important enough to write this for anyone else considering going here.

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MEDICATION OVERDOSE GIVEN!!!!!!! i took my dog in on a friday and she was diagnosed with an infection and given a prescription to be picked up later. when i came back to get it, the vet tech watched me give my dog the dosage written on the bottle-1 pill. over the weekend my dog had a severe reaction and i found out that the vet tech had written the wrong dosage. she was suppose to get only 1/2 pill 2x a day!! i called to report this horrible mistake on mon and when i called i was asked why i wanted to speak to the dr. when i told the receptionist, the vet tech came on the line instead. when i said i needed to speak to the dr. about her mistake, she told me that i had already had my visit with the dr. and if i wanted to speak with her, i would have to make another appt. and pay for it. clearly hoping not to get found out. i insisted and was told the dr. would call later. when she did, i said i am sure you want to know about this as it could be a fatal mistake next time. she was defensive and said that EVERY vets and doctors office makes prescription mistakes-it happens all the time. she was shockingly non-caring about it. this is not the kind of mistake an animal owner can tolerate and i felt it important enough to write this for anyone else considering going here.

0
★☆☆☆☆

MEDICATION OVERDOSE GIVEN!!!!!!! i took my dog in on a friday and she was diagnosed with an infection and given a prescription to be picked up later. when i came back to get it, the vet tech watched me give my dog the dosage written on the bottle-1 pill. over the weekend my dog had a severe reaction and i found out that the vet tech had written the wrong dosage. she was suppose to get only 1/2 pill 2x a day!! i called to report this horrible mistake on mon and when i called i was asked why i wanted to speak to the dr. when i told the receptionist, the vet tech came on the line instead. when i said i needed to speak to the dr. about her mistake, she told me that i had already had my visit with the dr. and if i wanted to speak with her, i would have to make another appt. and pay for it. clearly hoping not to get found out. i insisted and was told the dr. would call later. when she did, i said i am sure you want to know about this as it could be a fatal mistake next time. she was defensive and said that EVERY vets and doctors office makes prescription mistakes-it happens all the time. she was shockingly non-caring about it. this is not the kind of mistake an animal owner can tolerate and i felt it important enough to write this for anyone else considering going here.

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We take our cats and dog to Dr. Debra Smith. She does a very good job of keeping them healthy. Stephanie at the front desk is very efficient and friendly too. Actually, the whole staff there is pleasant and enthrusiastic and seem to truly care about our pets.

5
★★★★★

We take our cats and dog to Dr. Debra Smith. She does a very good job of keeping them healthy. Stephanie at the front desk is very efficient and friendly too. Actually, the whole staff there is pleasant and enthrusiastic and seem to truly care about our pets.

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Dr. Deborah Smith has taken care of our family's pets for the past six or seven years, and we have always trusted her judgment and her skill. You get the feeling that she and her staff really care about your pets.

2
★★★★☆

Dr. Deborah Smith has taken care of our family's pets for the past six or seven years, and we have always trusted her judgment and her skill. You get the feeling that she and her staff really care about your pets.

Pros: wonderful vet

Cons: high staff turnover

 

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