Valvoline Instant Oil Change

★★★★☆
  • 1757 Lincoln Blvd

    Santa Monica, CA 90404

    Map & Directions
  • 310-392-2514

About Valvoline Instant Oil Change

Hours
Sun 8am-6pm, Mon-Sat 7:30am-7pm

Automotive

Automotive
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4.25 4
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I owned a auto repair store for 24 years in San Diego, sold it and am now retired in Santa Monica. I went to EZ Lube on Lincoln and despite my 24 years in the industry, I am certain I have never encountered an oil change shop as sleazy as

3
★★★★★

I owned a auto repair store for 24 years in San Diego, sold it and am now retired in Santa Monica. I went to EZ Lube on Lincoln and despite my 24 years in the industry, I am certain I have never encountered an oil change shop as sleazy as

.

My first visit to EZ Lube was easy and efficient. All of the reps were helpful especially Cesar#21. A man and a woman in the lobby each expresses their customer satifaction as VIP members so I joined too. Thanks EZ Lube!!!

5
★★★★★

My first visit to EZ Lube was easy and efficient. All of the reps were helpful especially Cesar#21. A man and a woman in the lobby each expresses their customer satifaction as VIP members so I joined too. Thanks EZ Lube!!!

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I tried EZ Lube for the first time because they had a special on an oil change. A supposed "31 point" vehicle inspection program for $17.99

What exasperated me was the fact that I could not understand a word coming out of the mouth of the associate who made changes to my car. He was talking as if he was the head of an auction house in Texas, trying to get bids as fast as possible.

Even worse, when I went to pay for it, the girl who asked for my credit card was also suffering from rapid fire lips that had sounds coming out beyond my comprehension.

All in all, go to a place where the main language is English, and you can understand what they are in fact saying about your car

PROS: Cheap, wi-fi in the waiting room
CONS: Bad Communication, Disregard for your presence

2
★★☆☆☆

I tried EZ Lube for the first time because they had a special on an oil change. A supposed "31 point" vehicle inspection program for $17.99

What exasperated me was the fact that I could not understand a word coming out of the mouth of the associate who made changes to my car. He was talking as if he was the head of an auction house in Texas, trying to get bids as fast as possible.

Even worse, when I went to pay for it, the girl who asked for my credit card was also suffering from rapid fire lips that had sounds coming out beyond my comprehension.

All in all, go to a place where the main language is English, and you can understand what they are in fact saying about your car

PROS: Cheap, wi-fi in the waiting room
CONS: Bad Communication, Disregard for your presence

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I recently had my routine oil change performed at this particular EZ Lube. I was very pleased with the general friendliness of all employees. I was greeted with a smile and a welcome immediately as I approached the site. All of my information was gathered in a respectful and patient manner. I was somewhat pressured into having more services performed (i.e. the 45,000 mile tune-up, which I was due for), but the employee took the hint and did not persist after I said "no, thank you" twice. My oil change was performed very quickly, in about 20 minutes (impressive, especially since it was a Saturday afternoon). The price was a reasonable $27, which you can often find a coupon for. The waiting area was clean, as was the restroom.

4
★★★★☆

I recently had my routine oil change performed at this particular EZ Lube. I was very pleased with the general friendliness of all employees. I was greeted with a smile and a welcome immediately as I approached the site. All of my information was gathered in a respectful and patient manner. I was somewhat pressured into having more services performed (i.e. the 45,000 mile tune-up, which I was due for), but the employee took the hint and did not persist after I said "no, thank you" twice. My oil change was performed very quickly, in about 20 minutes (impressive, especially since it was a Saturday afternoon). The price was a reasonable $27, which you can often find a coupon for. The waiting area was clean, as was the restroom.

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